Great customer service and Husain cheval the sales person who helped me take a test drive and make a final decision. Highly recommend getting a vehicle from this dealership. Had to wait a tad bit longer than usual time taken to get a new car and walk out the door, but i would still like to give a 5 star rating for helping me get the vehicle within a week after placing the order !!
Exceĺent experience with knowledgeable staff. My salesperson Almiy was very professional and never felt pushed into anything, which is ultimately the feeling one expects after hearing so many horror stories. As a first time car buyer I must say I prepared for the worst and it couldn't have gone any better.
I test drove a Mazda Mazda3 GT sport in October. The cost was outside my budget. the manager Joe, was very accommodating and straightforward I believe he is still looking for a car that has the features I want at a price I can afford, even though I cannot buy until January. Usually I hate talking to car salesman, but I felt Joe was working with me all the way.
I had the chance to work with Anna in the sales department and she was excellent! Took the stress out of things and really helped organize my specific car delivery. Overall, I was pleased with the team there. I had a couple small issues but they found very reasonable solutions and created a very positive experience for me. Thanks again Anna and Elyass!!
Just took possession of our new Mazda and couldn't be happier with the overall buying experience. In particular, sales rep Anna was most helpful throughout the entire process and impressed us with her product knowledge and great customer service. Thank you!
I'd caution anyone against getting their car serviced here. After an oil change, I was told that I had to get nearly $1000 in repairs. The service staff told me it would be dangerous for me not to get the repairs. I didn't have time to get the service done and I didn't trust what I was being told. I took my car elsewhere for a second opinion and was advised that there was nothing in need of repair. Can't say for sure, but it seems like Yorkdale Dufferin Mazda tried to take advantage of me because they thought I wouldn't know any better.
Great service at Yorkdale Dufferin Mazda! Anna, the Sales Consultant who helped us close the deal on our car, was beyond helpful. The process was quick and organized, and very easy to follow. She patiently answered all of our new-car-owner questions and explained all of the essential components of our new vehicle. Overall, the entire team made us feel very welcome. Would definitely come again, as well recommend this dealership to everybody.
Awesome experience purchasing my first car. Got a great deal without any hassle and everyone was really welcoming. Sales consultant Anna was especially friendly and helpful throughout the whole process.
Got the car we wanted on the first visit with a great deal. Everyone were welcoming and friendly. The sales consultant, Soheil, was very professional, knowledgeable, and attentive. The test drive was great. Very happy overall. Highly recommend this place.
Just bought a new car at this dealership. A. and N. assisted me in the process of getting the car. Everything went smooth and quick, and I will recommend two of them to anybody interested to get a Mazda.
June 17, 2019... Quick update on my experience at Yorkdale Dufferin Mazda. I had annual service appointment at 12:00. Arrived at 11:54 at the service desk, surrendered my key and signed work order. I was told that service would take about 2 hours. About 1.5 hours after, I walked around ans saw my car at the exact same spot. After I inquired about my service completion, I realized that something was not right. After about 10 minutes Service Representative (First initial G.) came to me with car keys and work order in hands. Apparently they forgot to service my car for the time I was waiting (somebody made a mistake). I took my key, surrendered 10% off card I had with them and left this dealership for good. From 5 stars to 1 star. If you do not mind hanging out in their dealership watching TV, it is definitely the place to go.
Great people. Amazing service. This is the place to buy your new Mazda. Sanchay is one of the best guy. He will take good care of you....
I had a wonderful experience at Yorkdale-Dufferin Mazda. Sanchay was very helpful and very informative. For my first purchase of a vehicle I couldn't be any happier, just overall a great experience. Everything was said up front and nothing was hidden.
Would highly recommend!
We've got a mazda 3 for my friend recently. At the beginning we were not really happy but after dealing with the owner of the dealer, everything was fine. So we ended up buying the car that we wanted. So if you ever go there try to talk to the owner :)
Just picked up my new Mazda yesterday and the entire process has been great! Anna was attentive, patient, friendly and always quick to respond to any question I had, even during non-work hours.
The location is clean and organized and not once did I ever feel uncomfortable to walk around and explore freely.
Very pleased with my experience at Yorkdale-Dufferin Mazda. Highly professional staff, friendly and not pushy. Anna helped me at great length, she showed tremendous patience and helped me find the right vehicle to best suit my needs. If you are considering a vehicle from the Mazda family, go and spend some time at this dealership. Thanks Anna!
Went in to test drive a 2019 Mazda 3, left an owner of one. Great customer service. I dealt with Anna and really felt like dealing with someone I knew for a long time. Manpreet - the finance manager was also very helpful in setting up everything fast and made sure I got the best deal for the lease protection.They will always make you happy with whatever you buy there. Recommend.
We recently purchased a new Mazda 3 from Yorkdale Dufferin Mazda. The experience was truly amazing! The staff are extremely friendly, helpful and knowledgeable. Anna helped my family a great deal from start to finish and we could not be happier. We have not had to service the vehicle yet, (oil change, etc) however we have absolutely no doubt that the experience we had during the sales process will carry over to service as well. A thank you must also be given to Elias as he was great to work with and was there to doubly ensure that things went smoothly. Everyone in the dealership is fantastic!
Lovely and kind staff. Received a warm welcome. They were able to provide answers to my questions and help in selecting a good choice of vehicle based on my requirements. Anna was very helpful and professional in her dealings. I would highly recommend.
We had a fantastic experience at this dealership! Awesome costumer service. Anna was very helpful, approachable, friendly right from the beginning. She helped me find the car that I always wanted. This is the second time my family buys a car from this dealership and the costumer service experience is always amazing. I highly recommend to come to Yorkdale Dufferin Mazda, and talk to Anna! she is great, very knowledgeable and will make your experience fun and exciting!!!
I purchased my car here in 2009 and I'm happy I did. I went to a couple of other dealers for service but I always had a bad experience. Over here they cared for me in the right way. I always get proactive calls from them with offers and service reminders.
Whatever other dealers were unable to fix in multiple visits these guys fixed in a day.
I also love the personalized service I get. The service guys know my name. They're always very friendly and respectful.
If my next car is a Mazda I will buy it from here.
Bought a 2014 red Mazda3 sedan last week and absolutely love it! Alberto Manrrique was an excellent, informative and helpful sales consultant with a wonderful sense of humour and customer-focused manner. Matt Parweez, his manager, was personable, fair and a pleasure to deal with when I came to the decision that this was the car for me.
Upgraded from a 2011 Mazda2 to a 2014 Mazda3 GX-Sky. Loving this car! Many thanks to the great staff at Yorkdale Dufferin Mazda. Matt and Tony were extremely professional and accommodating and took care of absolutely everything for me. A very special 'thank you' to my salesperson, Alberto Manrrique for his exceptional customer service and professionalism from beginning to end. Alberto was non-pushy, knowledgeable and passionate about Mazda. He took the time to ask what was important for me in a new vehicle and didn't try to up-sell me on extra features that I didn't need and because of Alberto, I got the car that I wanted. When I'm ready to buy a new car, I'll be specifically asking for Albert Manrrique to help me again!
I'm a happy new owner of a Mazda 3. My dealigns with Yorkdale Dufferin Mazda and my salesman there, Alberto Manrrique, were smooth and pleasant. I'm happy to recommend the place and the people.
I just purchased a pre owned Mazda 5. All the staff at YDM are amazing, specially Alberto Manrrique who went above and beyond helping me with all the process. He was very patient and knowledgeable. Very good service and great cars.