We just bought our second vehicle from here and we have been impressed with the service once yet again.
My work schedule is all over the place and they managed to get most of the paper work done before we arrived so that we could be in and out as quickly as possible.
Lee helped us with our first purchase, a used Dadge Journey. He never showed us anything out of our range and made sure we were comfortable with our purchase. With his advice we were able to get into a great family vehicle while building our credit and now less than 18 months later we have been able to upgrade to our brand new Jeep!
Thank you for taking the time to help us learn the process and figure out what would work for our family!
This dealership works fast and efficient! My dad came to visit me in Victoria, ended up on the wrong ferry which took him to Nanaimo, and our Jeep would not start when he got to the island. A tow truck brought him just outside of this dealership and in the morning we asked for a diagnostic test to be done. Our Jeep needed a new fuel pump and their team installed a new pump and filters that day! 10/10 would recommend.
The best car buying experience I've ever had. They listened to what I wanted and were very friendly and knowledgeable. Other dealerships I visited tried making me sign or put a deposit down. Woodgrove Chrysler did the exact opposite and made sure I was going to be happy with my purchase. I recommend them to everyone and to talk with Lee Macdonald.
I got myself stressed out, at the thought of having to go to battle negotiating for my new truck. Boy it was a real breath of fresh air dealing with Lee and team. At no point was I pressured into any thing. I was offered what I feel was a fantastic price ,both for my new ride and the clunker that I drove in on. It was a pleasant experience. Lee was great, JC was fast and very pleasant, getting me literally the best rate, and the terms that I needed to be comfortable with. Warren gave me more for my old ride than what I was expecting.
Highly recommend the team at woodgrove.
Awesome staff. Always treated like family when I go visit. This is a top notch dealership and definitely worth the drive from Victoria. I was told 3 to 4 weeks to have a leaking water pump replaced at Willie Dodge, brought it in and had it back the same day.
I met Lee MacDonald at woodgrove Chrysler about a year and half ago. He gave advice to fix my not so great credit !!! I'm beyond thankful so when my credit was repaired only 19 months later... I made certain to buy through him!!! Lee MacDonald was so wonderful in helping me find the most suitable vehicle for my business!! I would highly recommend seeing Lee MacDonald if you're wanting zero pressure and a fair buy.
Thank you Bob! You listened to what I was saying when I asked my questions. You were helpful without being pushy. Making my decision was so much more comfortable , straight forward and actually fun.
So thanks again to all the staff , I definitely recommend you . AND I'm loving my Jeep
Bob was great! He listened to my mom and me and got my mom exactly what she wanted. We went to a few dealerships before this with not so great results and then we met Bob. He will be the first person I talk to when buying a new car. Thanks Bob.
I have purchased 5 vehicles from Lee Macdonald at Woodgrove Chrysler. Lee delivers impeccable service that never felt pushy or rushed. Lee has put in hard work to negotiate deals for me and has responded to me quickly with any questions I may have. A dealership with integrity and employee retention. Honestly the whole team deserves a pat on the back. They have been so great to me and I am forever grateful to be a customer of theirs. Loving my new 2020 Jeep Gladiator! -Many thanks from-Desarai , Tyler, Madden and Teile
A great team in the Service and Parts department. Took my Jeep TJ in for some work on my front differential. They were very friendly and welcoming. They did a great job of calling me when the work began and as questions arose while performing the work. Great customer service:)
Hats off to Asher in Service and Brian in Parts. I will recommended them to friends and family.
Best dealership in Nanaimo !
Honest no pressure sales staff that listen to what a customer wants.
Lee MacDonald went over and above to help us get into our 'new to us' vehicle, very professional with a personal aspect that let us know we went to the right place - highly recommend!!!
Had a great buying experience at Woodgrove when I bought my Ram a few years back. Bob Saunders was great to deal with and I was very impressed when he found the exact truck I was looking for in a matter of days! The real test of a company's service is when there is a problem, and my truck experienced a major one, many thousand km beyond my warranty. Can'tĺ say enough about Jaycee who immediately went to bat for me with FCA which resulted in a very generous resolution. Donald in Service and his team did a great job as well and had me on the road as soon as possible. I would recommend Woodgrove to my family and friends.
Great customer service from the 3 men I dealt with (Donald, Braden and other service counter person (?) Very friendly and helpful. I will definitely be bringing my vehicle back for servicing. Thank you very much!
Thank you Lee Macdonald for helping me get into another Jeep Compass. This will be my second Jeep that I have purchased at Woodgrove Chrysler. His passion and dedication to help all of his customers is far none the best service I have ever had. He even took the time on his days off to help me find what I am looking for. If you are needing advice or looking for a new vehicle, don’t hesitate stop by and visit Lee!!
Lee MacDonald is a caring and attentive salesperson. He took time on his days off to locate the vehicle that our family needed and even bought it in from a competitor. They thoroughly inspected it to ensure that it met Woodgrove Chrysler's standards and would not let it be sold without new brakes all around. I very much appreciate the efforts that Lee and the team put in to ensure that this was a great and confident buying experience from tip to tail. Thanks Lee and Woodgrove Chrysler :)
Bought my very first new vehicle here! Such an easy and amazing experience. Lee Macdonald is incredible and insanely helpful. He was patient with me while I hummed and hawed for way too long and showed me as many options as he could. The whole crew made it such a comfortable experience from unsure new customer to test drive to taking home my beautiful Jeep Wrangler. Lee made my dreams come true and I got exactly what I wanted. Couldn't be happier! Thanks Lee!!
I bought my Jeep from Woodgrove Chrysler back in 2013. Woodgrove isn't my local dealer but I still go back to Joe when I need advice on parts and upgrades. Joe has been a great source of advice and offers great customer service. When the time comes to purchase a new Jeep I'll be going back to the team to buy from them.
My wife bought a 1500 Hemi from John Dance and the experience start to finish was amazing. Based on this experience I bought a Chrysler 200C from John. Once again the service and purchase experience was amazing start to finish. JC Dayne made the finance end of things smooth as silk. Everybody was wonderfully helpful and the car is a dream to drive.
Woodgrove Chrysler is far and away one of the best dealerships we have ever worked with. So many dealerships I have gone to just care about making a buck off me, but with the folks at Woodgrove Chrysler, I know they will focus on helping me and my car. I look forward to buying my next Jeep or Dodge from them in the coming months. I do not hesitate whatsoever in highly recommending them for your next vehicle purchase or servicing.
As we all know, buying a car can be a stressful experience at the best of times. This is why I went to Woodgrove Chrysler. I have had many of my friends purchase vehicles from the guys at Woodgrove - and they all had great things to say about the staff and the service department. I decided to purchase a vehicle from them (2007 Calibre) and was very happy with the way I was treated. I didn't feel pressured and the staff was very helpful. I am now in a position to upgrade my vehicle and know exactly where I will be going to purchase it .... Woodgrove Chrysler! You won't be disappointed.
I have been dealing with Woodgrove Chrysler since 2007 and my experience with them has always been a very positive one. The service department is excellent, always friendly, professional, honest and extremely personable. They are genuine and the real deal, I wouldn't go anywhere else!