They will tell you deposits are refundable and then refuse to refund them without a sale. They were very secretive with prices and rates. Will only negotiate by the payments you want to pay, obviously so they can maximize their sale price. Very shady, stay away!!
Love my new car! Great staff, awesome coffee and FABULOUS cars (and trucks!)
It has been a week since I got my new Jeep Grand Cherokee TrailHawk. I am still loving it! Its currently in to get the front protection on and Brandon saved the day and went above and beyond in helping me out! Great staff!
South Trail Chrysler is amazing ! Andrew was super helpful with my first car purchase at a dealership. Made it super easy! Brittany in Finance was great too. Overall, this location by far exceeds expectations when it comes to a dealership. These guys actually care about you, and not just about making a sale. Fully recommend South Trail Chrysler !
My wife and I recently purchased two vehicles from Taylor at South Trail Chrysler. Can’t say enough good things about him. He was super easy to deal with, polite and on the ball 100% of the time. Taylor executed every request of ours flawlessly. We highly recommend going and seeing Taylor at South Trail if you’re in the market for a new/used vehicle. You won’t be disappointed!
Great Dealership and great service. I don’t like to spend a lot of time buying a vehicle. I researched the Jeep online and Brandon made it easy and quick to purchase. He is the most knowledgeable sales person I have ever dealt with. The dealership itself is new, clean and laid out very well. I will certainly buy from them again.
Filip is one of the better car salesman I've ever had the pleasure of doing business with. I went in and told him what I was looking for, and within minutes pulled out a beautiful 2017 Dodge Challenger in bright white and immediately fell in love with it. He pulled out the numbers which we agreed on and shook hands. No surprises, no extras, what I signed up for is what I got, and drove away without ever feeling pressured or like I made the wrong decision. Thanks also to Brittany and Chad the finance managers for making the process smooth and easy.
I got my first car which is the 2018 Jeep Compass from South Trail Chrysler. Since it’s my first car, i have a lot of questions. Danny, the sales manager reached out to me and answered all my questions. Brandon, the sales guy was very informative about the vehicle and even Brittany from finance was very nice. All of them made my first car purchase experience easy. I am so happy I got my first car from them. Even after I got my my car Brandon made sure I am still happy with my car which I am. They’ve been very helpful and very patient. Thank you so much!!
Terry Potter was Very helpful and accommodating. Extremely friendly, detail oriented and patient with questions and concerns.She is customer focused and willing to go that extra mile to make my experience as smooth as possible. She is an asset to the team. I took my Dodge Journey for service and she explained everything in detail, step by step. I definitely recommend south trail Chrysler’s for care in car service and warmth in their customer service.
Recently purchased a new vehicle from Brandon. He was excellent to deal with. At no point in my dealings with him did I feel like he was trying to sneak something past me, and he was able to get me answers to my many questions in a timely fashion. I was able to get the vehicle I wanted at a fair price.
The dealership is fairly large, easy to get to, and has a good selection. I would not hesitate to recommend them.
I was looking to buy a vehicle and my first and only stop was South Trail Chrysler - I didn’t have to go anywhere else. I was not only pleased with my purchase, but with the exceptional service I received from their salesperson – Terrance Hinds. His demonstrative professionalism and respect for the customer is admirable.
His charming smile and sense of humor will certainly lift your spirit. One of the best salesperson I have ever dealt with. I would not hesitate to recommend South Trail Chrysler for their outstanding customer service and friendly staff.
- Thanks Terri!
I went in for an oil change on my very well-used Jeep Cherokee, and came out with a new Jeep Compass. It was not a planned purchase; although I knew my old beloved Cherokee had some issues, I was not expecting to learn it was terminal. Jeremy in Service was wonderful - he was honest, understanding, and provided realistic advice on my options so it was easier for me to make some decisions ... which led me to Adrian in Sales. Adrian took all the pressure out of buying a new vehicle, and made it almost a little too easy. Chad from Finance was my next step, and shockingly that too was a pleasant experience (Finance is usually never pleasant!). Both Adrian and Chad were flexible, open, and willing to work with me to make sure I had what I wanted and needed. And they offered me a great trade-in on my terminal (yet still beloved) Cherokee, despite knowing its condition. Finally, Deanna helped me set up all the fancy technology in the new Compass, made sure I was good to go and didn't have any questions, and sent me on my way. Although it hurt to leave my (still beloved) Cherokee behind, having such a pleasant experience buying a new vehicle from start to finish certainly helped me move on to newer shinier things. I still miss my old girl, but I'm loving my zippy new Compass! Thanks South Trail.
I dealt with Brad Shannon on purchase of my first ever brand new vehicle. He was extremely helpful and knowledgeable about the vehicle of interest, especially considering it was his first sale!!! I bought a fully loaded Jeep Cherokee and I love it!!! Brad had terrific people skills and was a pleasure to deal with. I have highly recommended Brad and South Trail Chrysler to my friends and associates to purchase their vehicles.
A couple of weeks ago I was looking to buy a small to mid sized car with great gas mileage that would last me for a long time. A good friend of mine gave me Kent's card and told me to stop over and check out what they had. I had already heard great things about the Dodge Dart but Kent really sold me on it. He showed me everything I needed to know and was extremely professional and caring throughout the entire process. I definitely recommend stopping in to see him if you are in the market for a great vehicle and a great deal.
I am now the proud owner of a 2016 Dodge Dart SXT and couldn't be happier! Thanks for the great service!
I recently went in to South Trail looking for a Jeep Wrangler. I had done some research but had limited knowledge on what was available. I was given Kent's name by a close friend. When contacting Kent he was extremely professional and knowledgeable. Kent took me through all the options and got me into the right vehicle for me. If you are looking for someone who can make you feel comfortable and find the right deal for you this is the place. Kent is a real people person and stops at nothing to make sure you are happy. Overall a great experience and I am loving my new Jeep. I will definitely be back when its time to upgrade!