I called here after talking to Mac Lang...i should have known better...nothing good at that dealership..they are a joke..arrogant service advisor tells me my battery..which is less than 3 years old isnt a warranty covered item..funny i had called 2 months previous after having my truck boosted 3 times..he insisted it isnt covered and then wanted 55.00 to test it..I called Hwy 11 and what a suprise..more than helpful and pleasent to talk to..Go figure the battery is covered 3 years or 60,000kms..they were able to get me in 4 hours after i called and did my recall and tested the battery..i should have been charged the test fee..yet they waived it..thats called customer service..clean,courteous ,friendly staff..and looking out for the customer..i will be bringing my truck back here for any future business..Thanx for the 1st good exp at a dealer!
If you own a Chrysler product you will be glad to know about the service these guys are giving. Honest and very reliable. I'm a GM guy, but bought a Dodge Ram 2500. Looked at reviews to have some service work done and found these guys to have the best rating. Now I know why. They really care. My next vehicle purchase will be from Hwy 11 Chrysler. Best experience ever.
Outstanding! I can not explain how grateful my spouse and I were to have dealt with Highway 11 Chrysler. From the moment we walked in, everything was fantastic. Friendly, polite, helpful and knowledgeable staff all did their part to get us into our new truck.
Sandro was our salesman and we would recommend him to anybody! Myself being a super picky customer (and completely hard to deal with) Sandro had great patience, knowledge, and suggestions which helped us walk away with our new Ram! I am very appreciative to have such an exceptional sales person to help me out. Sandro had set the bar extremely high; and had set a great example for other salesman to follow!
Josh in the management team was super helpful also! Walked us through many ideas and suggestions to help to get us to our desired budget. He went above and beyond helping us get all our extra accessories to make the truck our own upon pick up! Josh carries himself as every manager should!
Trista in the finance department was also excellent! Very helpful, knowledgeable and comical she was a great ending to our experience. We were glad to have deal with such a nice person at the end of our long day.
We also asked a few questions to the service and parts department and they were great to deal with. Very helpful.
Looking forward to my next purchase and other services here!
Thanks for everything!
An amazing team of staff that are willing to work with their customers. A youthful dealership, with an outstanding showroom. Their front line brought me in, the staff went above and beyond to get me into the vehicle I wanted. Couldn't have asked for anything more.
I was referred to Hwy 11 Chrysler by one of my friends, and I’m so glad I followed through. She recommended that I talked with Sandro and it was the best experience I’ve had within any car dealership. He has a great knowledge within the vehicles he sells, and he’s was able to help me find vehicles in my price range. Sandro was able to answer all questions I had, (which was a lot). As well as made me feel very comfortable and confident when I finally purchased my car through him. Hwy 11 has a very friendly and caring staff. I’ll definitely be recommending this dealership to all my friends and family looking for a new or used vehicle. I will continue to buy any vehicles through Sandro, and the Hwy 11 team. Thank you so much for the amazing experience Sandro!
I was referred to Highway 11 Chrysler-Jeep by a great friend and I am so happy that I bought my new Jeep from them! Brock Askin went above and beyond to provide a fantastic car-buying experience and a shout-out to Sales Manager, Josh McPhee. From the initial conversations and test drive, search for my ideal vehicle, and answering my many, many questions, Brock and his staff were an absolute pleasure to deal with and made the whole process flow seamlessly. I would recommend Highway 11 Chrysler to anyone who is in the market for a vehicle and is looking for absolute top-notch sales staff from a team of caring professionals.
Great experience! Friendly team and the new management is making a huge difference.
Everyone told me to take my vehicle to the dealer they would be able to fix the problem. Well that is so far from the truth they had my vehicle for 2 DAYS AND could not give me any answers or fix the problem.
The experience I had here was excellent. There were no gimmicks and there was no pressure. Chris walked me through all of the steps and offered genuine advice based on his experiences. He answered ALL questions without hesitation and with honesty. I was able to make a decision based on sound advice. He treated me like a customer that would be returning...and I will be! Thank you.
I have bought 3 vehicles from here and the service was excellent... They work for you, and exhaust every possible option they can to get you in your vehicle... Keep up the great service guys...
I have bought 2 cars here now and both experiences I had have been great ones!
I bought a pontiac off them and a couple days later the battery went, I called them and told them the situation and they sent a guy out to pick up my car, replace it and return it to me within an hour!
My muffler started to get louder on my car and the same thing, I called them up and they got my car in as soon as possible to be looked at and fixed free of cost because I had only had it for a month.
The service I got both times was very friendly and above and beyond what I expected. I would recommend anyone to get a car from here, the service is amazing, very happy!