I was looking at buying a new jeep and wasn't sure exactly what I wanted and Dan walked through the lot and was giving me information about all of them and then we spent 3 days looking at different models and pricing and he was so great to deal with! Great customer service! And in the end I got the jeep of my dreams!! Thanks Dan McGuire
I would lot recommend this place, Chrysler promised a gas card for test driving and coming to their event and was all a lie, only pushing financing down my throat then charged me for diesel truck price on a gas truck to let them have my trade in for free. was supposed to be rebates for the event and never got anything, no attention, no service, no customer service at all. I will never step foot into this dealer again. Abbotsford was a better experience and Langley.
What amazing people because they put a lot of heart into what they do thanks Gary and huge thanks to Chilliwack Oconner I LOVE MY JEEP YAAAAAY you guys are the best.
Called on a Saturday needing a new tire. Was told soonest they could get it in would be Monday by 2 PM after the fellow I was speaking to spoke with their warehouse. Booked the tire installation for 2:30 PM on Monday to be safe.
Got there at 1:45, aware I'm early, tire was there and ready to go. Dropped my keys off and they told me they'd call me when it was done so I could come get my car. Asked me if I needed it that day, told them yes.
Google says they're open 'til 7 PM, called at 6 wondering where my car was, the man I spoke with doesn't know and can't find out because the service center is closed and no one decided to call me. I've never seen a tire replacement take 3 hours, let alone the car needing to be held overnight. I've now been without my car for the better half of the day and I'll be without it until tomorrow with no loaner, for a simple tire replacement.
Edit: After finally getting my car back the next day (tire replacement hadn't even been started it turns out, great appointment system), they also had the decency of marking the tire up to $200 plus labour and disposal fees/taxes when I was quoted $150 on the phone (the tire is available for $88 online, my own fault for not getting the phone quote in writing!)
If you want to be ripped off and have your time wasted, this is the place to be. Otherwise, avoid them like the plague.
I recently lost my car in a fire and was quite devastated by it. I went into O'Connor to get some information and was greeted by Deana and she was amazingly helpful and such a great person to work with. She not only helped me through an upsetting time for me and my kids but helped me find an even better car than I already had. She was wonderful with my kids and wonderful finding me the right car that fit my family. She was in constant contact and made the whole dreadful experience of having to shop and buy a new car very pleasurable. The staff in the finance department was just as wonderful taking care of my previous car loan and helped me get a new car loan and made the process even easier for me. So if your looking for a car go see Deana and she will hook you up :)