~~~~NEGATIVE REVIEW . Dishonest . Unreliable.
DID NOT FIX THE ISSUE CAUSED AFTER THEIR WORK ON MY VEHICLE. Asking for more money to diagnose and fix the issue caused due to their fault.
DISHONEST AND UNFAIR DEALING .
AGREED FOR 3 HOURS WORK labour 100 dolars per hour AND WAS CHARGED AN ARM AND A LEG TO GET ONLY 1 ISSUE FIXED OUT OF THE 2 ... AND ALSO GET THE CAR BACK WITH MORE THINGS SCREWED .
Was not expecting this level of unfair means.
Originally started looking at 1500's on Auto Trader because the prices seemed to be much cheaper in southern Ontario. I was certain that I wouldn't find a better price locally but I called Doyle anyway to see what they could do. Doyle ended up matching the price I found in southern Ontario even though the truck they had included upgraded features - got my dream truck plus some for an amazing price!
Took my company vehicle in (2016 Ford F-150 SuperCab) a few months ago for winter tires. So why a Dodge/Chrysler dealership when I am driving a Ford? Main reason was Doyle Dodge had a great winter tire selection and superior pricing (lower than the competition, including other dealers and direct tire service providers in town). Second, I was tired of other providers in town seeing "fleet vehicle" and treating me like a nobody. At other places, I would drop the truck off and never get called when it was done. Or would never be given updates on work done/service needed/issues. These places don't care that you are the primary driver on the vehicle; that you likely take pride in whatever vehicle you drive, regardless that it is a company provided vehicle. Doyle Dodge treated me with superior customer service every step of the way. They laid out all the wheel and tire combinations, with pricing and availability. They scheduled the service (and my truck actually went in at this time, unlike other places.), installed the winter tires, stored my all seasons, and had me back on the road in no time. I highly recommend them to anyone. If you drive a Dodge/Chrysler product or something else, give them a call for whatever you are looking for. You will not be disappointed.
Great service ,finance manager was ignorant , wouldn't look at me cuz I'm 22 ,told me to come back when I build some credit . Which is why I went else where to buy my truck although I bring it to get worked on , regardless of the age 18 or 90 should all get treated the same even if they have poor credit or just starting never know what could happen . I got financed the same day with another dealer they lost a sale because of the finance manager . Lots of great sales reps though !
Excellent. Friendly staff. Came in before opening time and they still were able to help me with all my questions