They were able to get my car in the shop the same day I called and had it ready in 3 business days even though a part needed to be ordered in. There was a small glitch on the day I went to pick up my car but the Service Manager went out of his way to correct the situation. I will have no problems coming back.
HIGHLY RECOMMEND!! I just moved here from out of town and my first week here my car wouldn't start. My friend recommended to go to Metro Chrysler; as it was just a around the corner from my house. I have never dealt with such efficient and friendly people - From the moment I walked in to the time I left. The service department could tell I had very little knowledge of the car problem at hand, and they were kind enough to take the time to explain in detail the problem and how they would fix it. I greatly appreciated the way they took care of their customers no matter how busy they may have been. As I was waiting for my vehicle to be serviced I took a walk through the showroom with my daughter and the sales people were just as friendly. I will absolutely be coming here in the near future when I decide that I want to trade in my car. After a couple hours of waiting I paid my bill - which was a very acceptable price I might add. Overall, this was probably one of the best experiences I have had at a car dealership - very friendly and effective staff & great servicing!
Was just there for a look.. met up with one of the salesman who actually treated me like a human being and not a dollar sign and was extremely impressed by the experience.. Not only had the joys of talking with the salesman, a Dodge Canada Representative that just happened to be there that day but also had the Manager of the location come up and talk to me as well and all treated with respect..
Had many bad experiences within this city.. especially at Capital Dodge.. was happy that a smaller place like this one had that much respect for their customers.. Look forward to picking up my new Ram Sport!!