Working with Duane was a dream, it didn’t take him long for him to understand my wants and needs to find me the perfect car. He made the process enjoyable and I am extremely happy with the whole experience. I would recommend this dealership to anyone, ask for Duane ;)
Over the years I have dealt with a lot of dealerships being Dodge of course.
I would just like to say that Menzies was the first one that actually made me feel at home they got me the best deals in all areas of this dealership from sales to financing.
I'm truly thankful for another van I know it will make me just as happy as my 2014 dodge caravan did :)
See everyone again in 5 years :)
Great job team Menzies
Again thank you Jenn Alex and Karim
Thanks Cheryl Thertell
We had a great start and ending to our used car purchase with Menzies. Our sales person, Cory, quickly found us a bunch of options that fit our needs. He was very nice and low-pressure. The day after we picked up our vehicle it started leaking fluid. We called Menzies and they took it back right away and provided the parts for the repair. The downside was that the process took several weeks and communication was not always great. I got more than a little frustrated and anxious that i had bought "a lemon" or that I was being avoided, but everyone was always very polite and solution-oriented as things slowly but surely moved in the right direction. We've now had our vehicle back for 3 weeks and all is running smooth! I feel very fortunate that the Menzies cares so much that their customers are safe and happy. Thank you Cory, Rick, Darla, Felix, Bill and the rest of the Menzies team. We are also still driving a car we bought from Menzies 10 years ago.
Bought a 2019 Ram Sport from Steve. I absolutely love the truck. Steve and the staff were very courteous and helpful throughout the purchase. Steve was great to let me take my time making my decision......over weeks... no pressure, it was a great experience. Glad I went to Menzies, thanks all!
I give a four because every staff member except for one was really friendly and helpful, and I hate to give something lower and this be a misrepresentation due to one person's attitude. I saw a previous review about the exact same person. I wish I remembered his name, but the financial manager I suppose? Decides on pricing of used vehicles. I'm not complaining that we didn't agree on a price. I understand someone else may pay that but I was able to secure a better deal elsewhere. I only feel compelled to write about his smug, condescending attitude when he spoke to me. I would have been willing to negotiate further but felt in that moment I'd never be giving that man a cent of my money. Not the words he used, just the way he used them. If you want paying customers it's probably best not to treat them like they are beneath you.
I have purchased 3 vehicles all from Menzies 2 from Jen Carver. Absolutely amazing Jen cared and helped me each time to get into something that works for me and that I loved. Jens is kind and patient and has a lot of product knowledge and an amazing outgoing personality. I will definitely be going back to Jen at Menzies the next time I’m in need of a new vehicle I will also be sending family and friends there. The customer service is phenomenal I appreciate all the hard work and hoops Jen and Nick went through for me you guys are awesome! Keep up the great work! Until next time.
I went into Menzies to speak with a salesperson regarding a new vehicle (I won’t be purchasing for a few months.)All of the staff were so friendly. I met Becky and she’s so great. Down to earth and so easy to talk to. Extremely knowledgeable and patient with my husbands questions. He was even impressed with how much she knew about Rams! We will be back in May and will be buying from her for sure!
If you’re going to Menzies ask for her!
Great experience but don't wait too long before you pull the trigger! The used 2012 I wanted sold as I was on my way there, and then the used 2015 was sold an hour before I decided to go for it... The prices are super competitive (and trust me, I've got family who works in automotive and they've got ways to find awesome deals) and all of the cars I looked at here were right on point. My sales guy Rick took all my texts and calls at weird hours even when he wasn't in the office to help me get a good deal and I went with a brand new Jeep Wrangler Sahara. I love it. Great experience all around, and even though I won't be in the market to by a new car for quite a while.... I will definitely go back.
We had a fantastic time at Menzies, the friendly no pressure sales really kept us comfortable. From allowing my children who were in awe at the new challenger to sit inside it and touch. Right down to the fantastic gentleman named Adam Richard that sold us our dodge grand caravan. This super personable young man came in on his day off just to make sure we got our van, even took the time to hook up our cell phones to the u conmect system. I would highly recommend Menzies, and Adam to anyone.. thanks guys you're awesome.
Menzies Chrysler in Whitby was a dealership recommendation a friend of mine made, and despite being hesitant to travel the distance, the experience was well worth it. The entire staff was extremely professional, and the specific representative I dealt with (Phil) did a great job in addressing my questions and concerns. Nothing but praise. Great service, highly recommend this dealership.
Brought my 2012 Chrysler 300 into Menzies Service Bay as my car was soon to be out of warranty and had an issue with a seal that was deformed. I dealt with Damon and it was fast, efficient and transparent. The part was on back order and I was notified promptly and rescheduled in to have my warranty claim honored. I will be returning back for future service for my vehicle.
Staff & Managment What Can I say, Menzies Chrysler who's staff goes above and beyond to meet and exceed your expectations when buying a new or used vehicle.
This is my 5th vehicle purchase from Menzies in the last 7 years. I have referred many friends with no hesitation whom also have made purchases. If you are the type of person to shop around and haggle out a deal, this dealer will amaze even the thrifty shopper.
They will make sure you are truly comfortable with your purchase and will do their very best to ensure you are satisfied with the process.
Customer service is a rare find these days and Menzies Chrysler embodies the meaning of true customer care! You know you can not please everyone all the time, however they do go out of their way to even the most difficult people because they care.
I purchase all my vehicles from Menzies and I will note being in the customer service industry I can relate and demand superior customer service.
So I do not write this review easily. My appreciation to Alex, Zain, Brad and all the staff at Menzies Chrysler !