Many thanks to Jeff Holley from Mazda of Toronto for making my first new car purchase so easy and straightforward.
Jeff sold me a 2017 Mazda3 Sport in the exact colour and trim I was looking for, and for a price I left feeling very satisfied with. Cannot recommend Jeff and Mazda of Toronto enough.
Thanks also to Unhaggle for providing this service - it's been invaluable to me and I have already begun recommending it to friends and family.
Went to a Mazda dealership in my area, went on unhaggle, got an email from Jeff Holley almost immediately. He had the car I wanted, offered me a great price but most of all, he went out of his way to make sure that everything was perfect, down to a couple of accessories I wanted and the Tint being bubble free.
I would highly recommend him and his dealership to my friends and family.
I recently bought my third Mazda 3 hatchback from Rana Khan of Mazda of Toronto because he really takes good care of my needs. He's always smiling, helpful, attentive and reliable. I think he gives me a good deal. He even assigned a personal salesperson for me ...Josh...he's great.The service department is also good especially under Bill's management. They even brought in decaf coffee for me. How thoughtful.
They continue to improve their service to clients in all departments because they listen.
We got our first car from Mazda Toronto.The team was amazing,extremely helpful and gave a lot of time and great suggestions.We were very satisfied by our sales agent Dave Lu .Really enjoying the car which has a great drive and awesome features.Highly recommend getting Mazda CX- 5 from here if you looking for a new car.
Rana Khan, the Manager @ Mazda of Toronto is highly professional and friendly. Rana offered the best price for my new Mazda 3 in Toronto. Dave and the rest of the staff also are very helpful. I would highly recommend that you to speak with Rana and his team for great deals.
Great to deal with.
Jeff did a great job everything on time.
Easy to deal with and no pressure.
Without question the best all around experience I have ever had purchasing a vehicle. The staff at Mazda of Toronto truly understand what it takes to deliver top notch customer service from start to finish. I know I will definitely be returning for my next vehicle when the time comes and I recommend you visit them as well. Keep up the good work!
Recently purchased a Mazda here and was helped by Eddie. He was extremely professional, down-to-earth, and thorough. He got back to my questions promptly and made sure to explain everything so I could understand it. He did everything he could to get me a great deal and I actually ended up with the exact Mazda I wanted with all the features I was looking for at a price that fit my budget. I’d HIGHLY recommend Eddie if you’re looking for a professional to handle your purchase.
Love the service. I was looking for a first car, went to a few dealerships but this one was the best. My salesman was Dave. He explained everything clearly, gave me the prices right away without "you have to buy car today to get the best manager Price" bs.
Happy with the service and the car
Jeff always has the best options for us! This is our 3rd vehicle from him. We won't deal with anybody else. Great experience each time and the best dealership. No wonder they're number 1!
Mazda of Toronto delivered what I was looking for in a car and provided the best price and deal out of many dealerships I went to. Dave Lu was great, he responded to my email and offered a great deal that nobody else came close to. I got my brand new black CX-5 and it was fast and easy with them because I did all my research and they were easily the best dealership throughout my car buying process. These guys make sales because that's their goal. Go check em' out!
Dealing with this dealership was outstanding. If you ever want to deal with great people and great service this is the dealership for you! This has been the most pleasant experience and I would highly recommend it to anyone looking for a new car.
I was in the market to purchase a new vehicle that would replace my BMW 325xi wagon and was highly impressed by the new 2019 Mazda 3 Sport vehicles. I went to a couple dealerships in the east end of Toronto as well as further out to west end, but ended up landing with Mazda of Toronto and Dave!
Dave called me the evening before I visited another dealership and he offered me a great deal, but also suggested I do my homework, take my time and encouraged that I interact with other dealers. However, he ensured that he would be able to meet my price expectations and beat others out and that’s exactly what Dave did. His customer service was exemplary; he didn’t mislead me over the phone nor were there any random “mandatory fees” or items that other dealers were adding on to my bill of sales during negotiations. He honoured his original words and constantly supported me through the 3 weeks that my car took to arrive from the docked cargo ship to Toronto.
Furthermore, it wasn’t just his great offerings that has compelled me to post this review; he has provided me ongoing assistance with any questions I have, offered suggestions and little tips to help me with my new car, whether that be where to get accessories or other vehicle related items. He has created a relationship that I truly appreciate and has treated my family and I as friends rather than business clients.
I absolutely love the new 2019 Mazda 3 Sport GT that I have purchased. From its exterior styling to the interior luxuries that were offered, I don’t think that type of pricing could be found with any other brands, not to mention other Mazda dealerships. I look forward to future interactions with Mazda of Toronto and Dave.
Incredible, incredible, and incredible service. Was looking to purchase my very first car and the process was incredibly smooth. George and Rana did an amazing job taking care of me. I've gotta give huge credits to Eddy, who got down to business and got me driving the car home faster than I could've hoped for. From getting all the licensing done, to helping me get the proper insurance that I needed, Eddy was just one phone call away and he was ready and well educated to help with everything I needed. I love the car, and I love it more because of how easy and painless the process was. If you're looking to buy a car, I highly recommend Mazda of Toronto, and ask for Eddy, amazing.
Friendly dealership with easy-going process and knowledgeable staff . Dave Lu and Jeff were fantastic and helped me out throughout the process of getting my Mazda6. Overall a straightforward experience without any unnecessary sales tactics. Got the best deal for what I was looking for.
Mazda of Toronto has been amazing. This is our second car purchase from Mazda of Toronto and Jeff has been wonderful time after time. He's down to earth and very easy to speak to. He's accommodating and just all in all a pleasure to be around. His price can't be beat and that's why I have always highly recommended his services to family and friends throughout the years. Thank you Jeff and thank you Mazda of Toronto for the wonderful CX-9.
Friendly dealership with easy-going but professional staff. Dave Lu helped me out throughout the whole process of getting a Mazda3. Very transparent and concise correspondence and interaction. Overall a straightforward experience without the uncertainty of not getting the best deal for what I was looking for. 👍🏻
This is a review for their service department. I went in for a routine maintenance and oil change and ended up with white smoke coming out from under the front hood. When I returned to the shop, it turned out one of the mechanics messed up and spilled oil over the engine without cleaning up! Talk about a lousy job. If they cannot do regular maintenance work, how can I trust them to do something more major? After waiting an hour an half to get the original work done, I had to go back and wait another 30 minutes for them to clean up the mess they made. Even now, I can still smell the oil!!! After all this waste of time, they had the nerve to offer me only a 10% discount off the next oil change and free tire rotation.
EDIT: After a follow up with Bill from Service, Mazda of Toronto has ensured proper maintenance of my vehicle going forward. I’m satisfied with his effort to go out of his way to make amends and appreciate his commitment to customer service and maintaining a positive brand image. I will be returning to them for future service with a sense of renewed trust.
If I could give this dealership more than 5 stars, I would. When we walked in it was very busy and there were no salespeople available. However, the general sales manager, Rana, walked up to us and helped us right away in his office. He was very honest and kind and by the end of our discussions he gave a price we couldn't refuse! I would definitely recommend buying a Mazda at this dealership. After visiting other dealerships in Toronto, this dealership had the best customer service and showed genuine interest in providing us with the car that we wanted for a reasonable price.
Really good and knowledgeable staff. I bought Mazda 6 from this location 2 days ago and I am very happy with the car and its beyond my expectations. They have explained me everything about the car and made me sure before buying it. Guys if you are about to get a car, visit this location of Mazda. They won't let you down.
In my opinion, David was very informative and seemed knowledgeable on offering product advice based on our needs. He offered great follow-up and offered various means of communication from beginning to end. The test drive was also fun! Great dealership location for a smooth ride.
If you're going to buy a Mazda, make sure you come here. I'm from up in Vaughan, but would make the trip down here any day if it meant getting there amazing customer service. Now, I'm sure all staff are pretty knowledgeable, but if you want someone who goes above and beyond ask for Dave Lu. Dave helped me out when I was shopping for a 2019 Mazda3 and he was on top of everything. He's not just there to sell you a car, but rather to help you pick the car that is best for you! If you go here, I STRONGLY recommend setting up an appointment with Dave.
Best service department, always helpful and answers all the questions I have.
One of the things I really like about Mazda Toronto is that their communication is really good. They keep you informed every step of the way. Their work is good quality and the car is ready when they say it will be ready. More then happy to use them on a regular basis from now on.
If only customer service could be that good in all places.
Today I finally got some time to write what I really felt the other day when I picked up my brand new Mazda 3 from Mazda of Toronto. Dave was awesome!!! I mean how I was treated in this dealership truly made me feel amazing! Also service was very friendly! Reason as to why i decided to buy my second car from Mazda Of Toronto is because of how well i was treated at their service department. Thank you guys!!!
I visited Mazda of Toronto twice - once to test drive the Mazda3 while I was still deciding on which make/model car I wanted, and a second to buy one when I'd made up my mind. On my first visit, I received lovely, patient, pressure-free service by a woman who is no longer working there. For my second visit, I received great service from Steven Chaiken who was flexible, personable, and informative. I was very satisfied with the experience and the deal reached, and would highly recommend the dealership to anyone considering a Mazda. I did a fair bit of research regarding details/specs/pricing, and had a firm idea of what i wanted options and deal-wise before going in. I learned a lot about the car-buying process, including the dealer's offers for extended warranty and rust-proofing, and I would advise anyone new to the process to do some research beforehand, and/or to take some time after being presented with the offers before making a decision. I did the latter, and was very happy with the decisions I came to knowing they were fully informed.
Purchased a Mazda CX-9 at this location from Mas and cannot begin to express how satisfied I was with my experience. This was my first brand new car purchase and I had gone to several other dealerships before this one but they seemed to only care about their own gains. They would try and up sell a bunch of add-ons and features I didn’t need/ask for and would not really listen to me. This guy Mas was not your typical pushy car sales person and asked me a lot of questions to really understand what I was looking for. I found out more about my car needs with this guy’s help than ever. Everything he promised me he delivered and nothing was missing. Would buy from Mas again any day. The location of the dealership is prime too. It’s a really nice office with everyone greeting and smiling at you. I would recommend this place to anyone I know. I rate my experience 5 out of 5 stars.
I just picked up a white 2015 CX-5 last week after shopping and researching for an economical SUV that would fit to our lifestyle especially when this vehicle will be used mostly by my wife. She drove a Mazda 6 model in the past and she was very happy with going for another Mazda. Rana and his team made sure that this transaction was as professional and easy for me as possible just like the previous Mazda in 2007. One of his staff member went through all the details of the vehicle before driving off.
I have consistently recommended this dealership to my friends and family, with the best care from Rana as expected..