I had one of the most pleasant, stress-free, and enjoyable experiences at Maple Ridge Chrysler Jeep Dodge. Shakir Nikjo was the salesperson helping me; I'm actually from Vancouver Island and made the trip to Maple Ridge to look at a Jeep Patriot. Shak made sure my trip was worth it. He texted me photos before I came and gave me information regarding the car and pricing before I even set foot on the ferry. When he asked how my trip over was, he also told me that they would be paying for my ferry fare, which was completely unexpected. The negotiation process was easy and like I said, stress-free. I had a great time while I was there; it didn't feel exhausting like it can be at some dealerships. Their gift with purchase is such a great added bonus as well!!
Zachary Phillips, their finance manager, went above and beyond to make sure I was getting the best rate and was spending my money on what actually matters to me, rather than frivolous extras that aren't really applicable to a used vehicle (for example, buying extended warranty rather than exterior detailing since I don't put tons of kilometres on my vehicles).
Everyone at this dealership is very friendly and welcoming. I would recommend this dealership and their staff to all of my family and friends!
Thank you again Shakir for getting me into my 2014 Jeep Patriot which I absolutely love!!
John Molley did an excellent job from start to finish. My 2013 Journey had several issues, and John was friendly, courteous, and thorough from start to finish, I hesitated to bring up some issues because they seemed so trivial, but John took full responsibility and assured me that he would look after all the problems I mentioned. I waited in the dealership, and John kept me updated on what was going on and let me know when the ETA changed (for understandable reasons).
While I was there, my car was detailed in addition to some warranty work, and while there was still some dust on the dashboard and some crumbs (from kids) in the back seat, overall, they did a great job.
I would not hesitate to recommend your dealership, and John especially, to anyone. Thanks again!
I've bought a lot of vehicles and have gone thru a lot of sales personal throughout the years, but working with Borko was an absolute pleasure for both me and my wife. He was very understanding of our needs and did everything in his power to make sure we went home with the right truck. He's very fun to talk with and related able which made the whole experience that much more fluent and led us to our new truck, which was hand picked by Borko himself after he saw exactly what I wanted.
From start to finish there was no pressure or the typical sales pressure and guilt that comes with buying from dealerships. I would have no hesitation to work with Borko and his team or recommend people to him that are looking for a new or used car.
My father and I went to this dealership with one goal in mind. To sell both of our vehicles in order to get him one that he would not have to worry about for the foreseeable future. I needed to get the payments for my vehicle off of my shoulders. As it turned out we both left the dealership with vehicles that we were happy with and that saved us money in the long run. Whenever it seemed we hit a road block Max was quick to find a way to work around it. He genuinely seemed to care and want to see us leave the dealership not only with a smile on our faces but with a vehicle that we were happy with.
Max has continued to be helpful even 2 months after our vehicles were purchased and driven off the lot. My vehicle was broken into and the top destroyed and Max assisted me in locating a new one.
I definitely recommend this dealership and would advise you to deal with both Max and Eric who helped to make things happen on the financial side.
Charles Andrew Partridge
Proud owner of a 2014 Jeep Wrangler Sport.
Thank you Max and Len for helping me with my new car purchase.My mother in-law recommended coming to Maple Ridge Chrysler so I came in with what I wanted in mind, I test drove the 2014 Dodge Journey, even though I was considering a used vehicle and walked away with complete satisfaction. Everything about this visit was above my expectations!!! Max was always checking in with me while I was awaiting everything to be finalized, and was really friendly and knowledgeable. He went over the features of my vehicle and made sure I knew how to use them. I would highly recommend if you are in the market for a new vehicle to swing by and check out the selection and amazing staff. I was offered a great trade in for my old car and if there were stars to be given I would do a 5 plus!! Thank you again to everybody that made this happen for me!!!
Excellent from start to finish!
I was in the market for a new Jeep Grand Cherokee. I have dealt with many dealerships in the past over several manufacturers. This in particular was our fourth Jeep purchase and my first experience with Maple Ridge Chrysler. I heavily researched online across multiple dealers in the Vancouver area. What I found at Maple Ridge Chrysler was the best selection as well as the best service. Mike Retallick ("Magic Mike") handled my initial requests for information via email and by phone which really worked well for me. He was a pro through and through and really provided me excellent service and felt he was really working hard to earn my business. Once at the dealer never once did I feel rushed or pressured to buy or make a decision even though I test drove multiple vehicles. The overall service from everyone we met at the dealer was exceptional. Hats off to the team and ownership at Maple Ridge for really putting together a great buying experience that is miles above my other dealer interactions for new sales. Heavily recommended.
Thanks Zack & Company
I traded in my 2010 Dodge Ram Hemi 4x4 Laramie, which was also purchased from Zack Cole at Maple Ridge Chrysler. The team acquired a beautiful 2014 Mazda 3 Tech for me. There was a small amount of paint damage on the car at delivery. Bob Jacobson arranged to have this fixed through Craftsman Collision in Surrey. They did an amazing job. No hassles, no bumps in the road; I am a very satisfied customer. Love my new car - especially the lower gas bills! Thanks again for a job well done.