Great experience, everyone is very helpful, darcey and lani pushed the the limits to help me, and sunny was excellent to deal with as well. Will definitely refer my friends here.
I am very pleased with the level of service that I received from both Steve Wilson and Norm. Both Steve and Norm were very professional and helpful with every step of my purchase. Norm went beyond what I have seen with other sales representatives by making sure I was comfortable with the buying process as well as ensuring I was educated on my new vehicle.
The night I took my vehicle home I noticed a leak in the radiator which caused the engine to run hot. I notified Norm and together with Steve they had my vehicle in and fixed within two days. They made my entire experience very positive. I recommend Langley Chrysler, in particular Steve & Norm, if you are seeking a hassle free pleasant vehicle purchase
Please pass along my thanks to both Steve and Norm.
I must say that I was very happy and pleased with how your dealership was run and your customer service. We asked if we could have a deal on the sale price, so Shawn asked the manager and they made it work for us. There was always someone around to answer our questions, explain to us what was going to happen when purchasing the vehicle, and the car was spotless when we came to take it home.
Shawn was very courteous, professional, and knowledgeable. He ensured that the whole family was comfortable and included. We felt very confident during the whole process because of Shawn. He knew everything that we needed to know about the car and had personally drove the car so he was able to tell us how it handled and the specs of the Mazda. He made sure to call me and let me know whenever anything changed. Shawn understood that I am a student going to college and that I need a reliable vehicle. He went the extra mile to give me the best car buying experience and added in a new set of tires, windshield wipers, and new brakes for no extra cost. That blew me away to think that a dealership would do that much for me. Shawn was an amazing salesperson and I would definately come back to your dealership to buy my next car through Shawn. I am completely satisfied, actually more than satisfied with my experience at Langley Chrysler. I will definately be telling all of my friends to come to you for their next vehicle.
I am very impressed with the way Peter looked after us and the things we asked to be taken care of with our newer truck. His customer care and attention to detail are a credit to your company. I have recommended him to my sister-in-law who is talking about a newer truck to replace her Ram 1500.
All in all I am impressed with your dealership. After a 35 year career as a manager for an import dealership I appreciate the things that have to go right to make everything proceed properly with a car purchase.
Thanks to all,