Bought used car from kingston dodge, they did the safety on it and decided a heavily scratched front window was safe, when I complained about it the staff were rude and demeaning and didn't want to help I would NOT recommend this dealership to anyone
I have purchased many vehicles over the years and have had friends and family members in the car sales business so I know a thing or two concerning how the business operates. Our vehicle search experience was the best we’d had after dealing with 3 prior dealerships over the week. Tyler’s Cox gave us informative and insightful answers to all our questions. His honest no-nonsense approach was refreshing and lead us to close the deal on 2 Jeeps that afternoon. He continued to provide up to date information on the process the following week and delivered everything he promised on time and in a professional manner. Thanks Tyler and all the folks at Kingston Dodge for giving us confidence in our decisions.
Great customer service. I highly recommend that you get your vehicle serviced here. Ask for Peter Charlton. He knows his stuff and clearly explains the work flow.
Kyle was great to work with and really helped to narrow in on the right vehicle for my needs. He was patient in answering all of my questions and took the time to make sure everything was as transparent as possible.
I've also had consistently solid experiences with the Kingston Dodge service team and will be going back with confidence for all warranty or service work.
Kevin Lachner was amazing from the start; he is everything you want in a salesman. Honest, patient, fun, and not at all pushy. We have just purchased our second vehicle from him and have no complaints or disappointments whatsoever. Thank you, Kevin, truly, for everything!
From our first experience at this dealership over a year ago to our new vehicle search this spring they have been exceptional. In our case specifically we would like to acknowledge John Helsby. He helped us to stay within our budget and didn't try to get is into something we couldn't afford. He worked with what we had on the table and provided the best vehicle at the best price/deal they could. We as a family have a full schedule and he even worked out of his normal hours to ensure we comfortable with our vehicle. I give the dealership and John both 5 stars.
If your looking for great atmosphere, prices and easy going staff this is the place to go. Kyle Goodwins bent over backwards for me and my family, interacting with the kids and making the van buying experience painless. I recommend you walk into the dealership and ask for Kyle by name. I will be heading back to Kingston Dodge to purchase my Jeep.
Thank you Kyle and Kingston Dodge for being down to earth and real people.
Dealt with Tyler at Kingston dodge and what a fantastic guy to deal with. Got me the car I wanted right in my price range with a deal I couldn't beat. It was a great experience and I'm loving my dodge charger! Thanks Tyler!!
I cannot recommend this dealership and their staff enough. After having a few poor interactions with car dealerships in Kingston, I reached out to Kingston Dodge Chrysler and had an outstanding experience. Right car, right price, no games. If you’re tired of the BS and want a location that seriously values customer service, look no further.
Ask for Kyle, he’ll treat you right. He went above and beyond for my family, and made it his personal mission to make sure we left his dealership satisfied.
Thanks Sierra for a great, fun, easy, and quick experience. Buying a new vehicle is never an easy time, but you made this stress free. We loved working with you and look forward to being your long time customers! :) Thanks for making miracles happen with the timeline, too! ;)
Special thank you to Colin S. Kyle G. and Jeff F. For their support in helping us in our purchasing of travel trailer and truck. Great big Thanks to Colin in finding a travel trailer Sporttrek and RAM 1500 that met all our needs and more. You gave us 200% and more. This is a great team and you will not be disappointed in their efforts to find what you are looking for. We will be back.
I have been working with Sierra Abrams on finding the perfect truck,not just any truck a specific truck she assured me that she would keep looking and keep me updated on her progress .
I have to say hands down she delivered, did exactly what she said she would, kept me updated,and found the perfect truck for me .
She is also easy to work with not pushy in your face , curtious, polite. and when she's tells you she will make it happen or Find the perfect truck you better believe she will leave no stone unturned till you are satisfied .
All I have left to say is thank you so much for being so dedicated in helping me find what I have waited for so long for.
Very good experience for my first time buying a vehicle. The staff is very kind and helpful. They are very honest with their sales. Their repairs are very quick as well. Receiving cookies with my purchase was very nice!! Kyle Goodwins was awesome!
Chuck and Kyle were awesome! They were flexible and met with us around our schedule and they made sure we understood everything before buying. Best experience I have ever had buying a new car. The GM even came to meet us and because he wasn't happy with the cleanliness of our new, he offered to have us come back so it gets a thorough clean!
This was our first time buying a vehicle from Kingston Dodge and it was incredible. Sierra in sales and Chuck in financing were both extremely helpful, friendly and knowledgeable. My wife and I loved that there were no high-pressure sales tactics used (which is common at other Kingston dealerships) and any questions we had were answered quickly and thoroughly. We were also extremely happy (and shocked to be honest) that the prices at Kingston Dodge were better than every other dealership we looked at for our vehicle. We 1000% will be buying our next vehicle here :)
Sierra Abrams is a very knowledgeable sales person and has a great personality. She definitely delivered on her promise of sending me off with a very fine vehicle. The people in the service department did a wonderful job of installing my hitch and electrical wiring. Very professional. Keep up the good work Kingston Dodge Chrysler!
An outstanding dealership, with great staff. If you are looking for a patient and knowledgeable sales representative and in the market for a new or used vehicle then go see Cameron on the sales floor.
Cameron answered emails and requests promptly and was extremely helpful through the whole buying process.
He was not pushy and let us decide which was the right vehicle for us. He even helped us in the special ordering process to ensure that we received the vehicle we wanted, with all of the options that we were looking for.
Service and parts department seems very nice. They fixed a warranty issue in a neat and timely fashion.
Update : Paid $300 for a new key fob. They tried to give me one that you had to push down with all your strength on the buttons. Barely worked. They knew it but still tried I suspect because they didn't have anymore. I didn't except it. New one came with in an hour. Because of this they are dropping from 4 to 3 stars.
My wife and I have purchased 2 Jeep Patriots (2008 and 2011) from Kingston Dodge both times the sales staff was very helpful and friendly (Doug Stevenson). The Dealership was very clean and accommodating towards us with our daughter running about. After purchasing our new Jeep we joked about wanting to drive the Jeep off of the sales floor. Sure enough on deliver it was parked waiting for us with Balloons no less. This little added bonus really made getting our new Jeep that much more enjoyable. I highly recommend Kingston Dodge, it was a pleasure.
Recently, I’ve was shopping for a minivan for my family of six. I had been in to see several dealerships and felt that I was not being listened to when I explained the features that I required. In fact, I was being pressured to take a deal that would only last 5 minutes at one dealership, at which point I walked out. Needless to say, when I visited Kingston Dodge, I did not expect the exceptional service that I received. As with the previous poster, the exceptional service was particularly from Doug Stevenson. He took the time to listen and make a recommendation based on my requests. I’ve been driving my 2011 Grand Caravan SE ever since. I’d like to sincerely thank the whole team at Kingston Dodge for their professionalism and quality of service. You can bet that my next vehicle will be from Kingston Dodge.
Absolutely excellent service, from rick and chuck at kingston dodge very professional and outstanding at what they do, also very quick and efficient service and sales would buy from this dealership anytime A+ in my books.
Our Chysler 200 is the third car we have purchased here at Kingston Dodge Chrysler. We have been extremely pleased with all services given by this company and their excellent staff. The service has been exemplary in every way - pleasant as well as efficient.