Layne Schwandt, what can I say? We have now bought 2 vehicles from him and he's been a pro in dealing with us. We went to a bunch of different dealerships and for some it was like hoping over a fence and being set upon by a guard dog. Maple Ridge was like that to the desperation faced at Marine Chrysler, ie if I don't sell a car right now I'm terminated.
Also at Marine we showed up and wanted to take a test drive without having a salesman sitting in the back seat nattering at us as I really wanted the wife to drive it and give me her honest opinion without having a sales guy interrupting us. They won't let us drive a car alone even though I was leaving her BMW convertible in their lot unattended. We showed up at JP Chrysler and Layne said, look I don't have exactly what you want but it's coming. In the mean time pick out one that's close and I'll go find the key. He gave us a key and a plate and we signed it out and all he said was we close at five, try and be back by then. We did the test drive, I got the feed back and input from the wife I was looking for and a week later her car showed up with 5 kms on it from the factory. We bought it on the spot, no song and dance, spin the wheel for a free vacation, no 10 grand back, no BS or high pressure sales pitch, just a great price and interest free payments on that particular car that we can live with.
Good job Layne and thanks as B loves the car.
I had bought 2 cars from Jim Pattison Crysler Jeep Dodge in the Surrey Auto Mall, both experiences were great, I have always received great attention and interest to help me find the best option for me. Even though English is not my first language Layne was very kind and patient to understand me and really strived to meet my needs and ensure I was completely happy with my selected vehicle.
Special thanks to Layne Schwandt (Sales Manager) and Clayton Wiens (Financial Services Manager), they are very honest and professional people, very easy to deal, very friendly, extremely knowledgeable and courteous. Definitely'll buy my next vehicle here with them, they look after you as if you're part of their family. I highly recommend to everyone to come in to this great dealership.
We recently bought a Jeep Wrangler from them and it was a great experience, better than any other dealership I have been too. They were honest about everything and laid it all out with nothing to hide. We are so happy with our new Jeep.
I just recently bought a 2011 Dodge Challenger and my experience at the dealership has been phenomenal so far. The staff that dealt with me has been nothing short of fabulous, providing me with insightful information pertaining to my new vehicle. They have been real with me from the start, and that honesty has created a trust worthy relationship between us. From Product Advisors Rick and Amneet to Sales Manager Layne and Financial Services Manager Susie, all are very courteous, which allows me to speak to them comfortably whenever need be. Their distinct knowledge is tremendous, specializing in their respective departments that results in me being easily helped. An overall great environment, as the entire staff makes you feel welcome with their open doors and friendly attitude.