After having a terrible experience in Unique Chrysler (Burlington), I came to this location and was very well taken care by Mike in Sales. If you live in Halton region, this is the dealership that you should visit for these brands, It is a no braider decision.
From the Service Department to the Sales Department my experience with the folks from Lockwood Chrysler was top notch. The attention and flexibility that John and the Service Department demonstrated with my previous vehicle during the busy holiday season left me confident in knowing that I was dealing with a truly professional company. When I made the decision to purchase a new vehicle Scott was informative, available and courteous throughout the process. I would also like to thank Ibby, the Financial Manager, to attended to all the financial details efficiently and professionally. I would not hesitate to recommend Lockwood Chrysler to any friends or family.
We had an amazing experience shopping here. We had been looking for a car for several weeks and had visited many dealerships in the area. The service here was by far the best and contributed greatly to our decision to purchase our new Fiat 500 here. Alanna was lovely and very informative. We appreciated her low-pressure approach and was very upfront about all the details. We felt the negotiation was very fair and we are happy with the price we paid. Even after the sale we were impressed. Alanna provide a lot a tour of a the feature of the car even in the middle of a snow storm and has made follow up calls to make sure we are comfortable with the car. I would highly recommend both her and this dealership looking for a new car.
Best buying experience to date.
I went along to the dealership to have a look at a Dodge Durango 2013 they had in stock. From my first meeting with the Sales Consultant Scott Pymm I was impressed by his knowledge of the product and his manner. The deal on the vehicle was done quickly due to the fair trade price I was given for my old vehicle and the excellent price they offered me the Durango for, it was a real no haggle deal, (I'm Scottish so I always want it for less!!). The vehicle was delivered the day after I shook hands with Scott. This was the easiest car buying experience I have had since buying my first car 25 years ago.
I had a problem with my lights. It turned out to be an electrical issue.
Mike Vandenbroek was the mechanic in charge of the issue. He has a sixth sense when it comes to automotive electrical issues and his knowledge is only exceeded by his professionalism. He is is simply a great man and a phenomenal representative of the Lockwood team!
Matt Sabucco really understands people! He took the time to understand the problem and understand my needs as a customer. With excellent follow-up and superior customer care, his professionalism has been unmatched ! He is a "get it done" type of guy.
Significantly, he is a pleasure to work with a true ambassador for Lockwood Chrysler Ltd. Thank you for employing such incredibly talented people!
Len Falcone " PROUD JEEP OWNER"
Dealing with Peter through the process of buying our first car was completely painless! Peter was excellent at answering any questions we had and making sure we knew everything needed for our new Fiat! Ibby was an excellent business manager, clearly explaining the payment plan and different warranty options offered by the dealership. All staff at the dealership were extremely friendly and approachable. I strongly recommend Lockwood to anyone in the market for a new car! Thank you Lockwood! :)