More assholes employed here than a proctologist sees in a week.
Was extremely disappointed in our experience. Being completely honest we are the type of.people that have a budget, we have done research to know what we can realistically find in that budget and are looking around to find the right vehicle. My grandmother had seen something she was interested in test driving here. A salesperson, Dave, was diligent enough to take her number and her contact twice to arrange a good time for a test drive. Dave called Saturday morning and they arranged for her to stop by that afternoon. He said he'd get the vehicle out and ready for her. WELL when we got there was it not only NOT ready to go but pulled into the shop for a safety inspection and for apparent sensor work. So we were told we could look at it through a window while it was on a hoist in the shop!?! The time we spent here was a waste, we tried to ask questions with the answers always being 'it depends' and while we expected to atleast see the vehicle we had made arrangements to see or make other arrangements with neither of those happening. NOT what we were expecting at all and the salesperson Dave was nothing more than unprofessional and uninterested in helping us find a vehicle. We drove off the lot baffled how arrogant he was, he couldn't wait to get away from us just to get inside and chat with the other sales staff. Three stood at the window and chatted as we left. DON'T worry we won't be back!
I went for car key programming, service was quick. I didn't understand the extra charges for 'supplies' for a key programming service. There weren't any supplies used rather I was told that it was a default percentage of service charge (labour, printing etc.). I believe the labour was already charged for key programming and there shouldn't be any cost for printing an invoice for a customer. 12% extra, Unfair!
GO SEE DAN IN PARTS, KNOWS WHAT HE'S DOING AND GOOD TO DEAL WITH. REST OF THE STORE IS GREAT TOO, HELPFULL STAFF!