Had a great experience with the dealership and the staff. All very kind and professional. I gave the salesman my budget amount and he found the vehicle that exceeded my expectations, needs and wants and was able to stay within the budget amount.
Sent my wife to go look at 4 vans here. Gave her a budget, all goes well. We make an appointment to pick up the car we get we are needed we sit down to sign all the paperwork. We are shown the carfax showing no reported accidents just like the one she was shown we she agreed to take the van. Then they ask us to sign a paper that we are agreeing to purchase and accidented car. This was never revealed until this point. They say we told your wife she says no they didn’t, the sales manager gets called over to go over the situation and he says we told your wife I said you didn’t he said they did I asked if he was calling my wife a liar he says take your down payment back and leave making my wife feel like she was in the wrong. We leave and we call her sister who went with her to the dealer as I couldn’t go and we have a newborn so She went to make it easier on my wife, so we ask her if they had mentioned anything about an accident she says no the carfax said no reported accidents. Very shady take caution. Sales manager or sales director is a nut job and has no respect for clients. End of story we are now going to another dealer. Just an FYI we were looking at a 2018 Dodge Grand Caravan
Just bought my second Ram from Granby Chrysler. Nico Brunelles was my sales rep both times. The first truck he sold me what I needed and didn’t try to up sell me. Second truck I already knew what I wanted. Very relaxed experience both times. Pascal Jean, the sales manager was pleasant to work with as well. No dealership is going to be perfect, but both of my purchases were memorable experiences. I always recommend this team to anyone looking for a new vehicle.
I went there with my wife to see a car we did test drive ....but my wife didn't like it
the staff service were perfect , they were so friendly and honest...
Excellent services , équipe honnête !
Bon service, très bon vendeur
Ça ouvre à 8h00. Mon rendez-vous pour un simple changement d'huile est à 8h00. Ça fait 1h30 que j'attends. Je n'ai jamais vu un changement d'huile aussi long de toute ma vie.
Super équipe !