Tar was awesome in showing us the car and happily answering the more than numerous questions. He negotiated in good faith and we felt strongly that we could trust him. Furthermore, he addressed two minor aesthetic issues we had with the car, which were minor and not anything he was responsible for, making pickup day very satisfying. I have already referred family and friends to Tar and Glenleven for their future car purchases. As well, Ashley Small was extremely helpful and patient and friendly. This was a great car purchase experience.
I recently purchased a 2010 Ford Edge from this dealership. I have a new family with a young child and needed something safe and reliable. I went in with a budget in mind and not much wiggle room. Our salesman, Daniel Hylton, was so friendly and informative. This is my first time buying through a dealership and just like many people I have heard the stories of people being ripped off.
Not only did Daniel work within my budget, he was able to find me a beautiful car for my family and I. I recommend not only this dealership, but specifically Daniel. If you are looking for someone who actually will listen to what you want and what you need, this is the person for you.
James Lewis is one of the best of the best salesman I have ever met. On a cold Sunday afternoon James took the time to explain every possible detail of the 2014 Edge. We took the car for a test drive wow! I was very impressed with how extremely knowledgeable James is and answered all of my questions to make a conscious decision. He made me feel welcome with no pressure sales pitch so friendly and courteous.
Yes, Yippee I bought the car and really pleased with how smoothly this purchase went..Thank you, to James and all of the Glenleven Chrysler Team!!
I would defiantly recommend this dealership..in fact already passing the good word along...
on Friday oct31/2014 i pick up my new Jeep Cherokee and was very happy with both the sales rep Mr James Lewis and the Finance Manager Mr Derek Elliott from the first day of going in i was treated with a very high standard of customer service and professional experienced in there field i take pleasure in recommending both person and there company i will always be a client keep up the good service
Working with the sales folks at Glenleven was seamless. Having shopped around a bit, they gave us a very fair price for our trade-in and a good deal on a 2018 SUV – so much so that we traveled in from Ottawa for this purchase. We worked with Liam who was professional and ensured that the process was as easy as possible. I highly recommend this dealership.
This dealership is very competitive and eager to earn business trying to match or beat the price of nearest competitor. Young and enthusiastic Sales person Nicolas was very good and gave details about all possible options based on budget. Dan worked very deligently to arrive at best rate. However, something is not right and not a complete attention is given to the deal in terms of paper work leaving me in an awkward situation after months of buying car. Finally, went for my first service here hoping to get a better experience this time, but not. Service advisor was courteous however in his own busy world. Got first oil change and full detail. Surprised to see not so good detailing experience by the dealer himself. Trunk was not vaccumed or cleaned at all. Streaks of cleaning solution and droplets visible everywhere.. on the dash, seats, window and vents. A permanent Scratch on windshield.. tried going back in to let the service rep know but he seems busy and doesn’t want to get feedback on FULL detailing. Damage done and I know dealership won’t take responsibility of anything.. no time and energy to go through explanation and waiting for them to take more time investigate and then possibly do nothing. Had a good experience buying accessories with Miguel... however overall bad experience and probably not going back to this dealership. I live over an hour drive from dealership and tried giving them multiple chances to give me pleasant experience. Guess you just can’t get it at some places.
Tried calling and got a call back from your service department for next due service. However no one spoke about my previous experience. Even if I’m willing to come back..
I was very excited to purchase my 2018 Jeep Wrangler from them! Everything seemed great during the purchase however when we went to go pick it up it seemed to go downhill from there. There were so many things that went wrong during pick up- not to mention it took an hour and a half for them to get the car put together for us. Very disappointed as it just took away the excitement for us.
Jeremy, I can't thank you enough! Everyone out there - if you are looking to buy a vehicle, I recommend you go see Jeremy at Glenleven Chrysler! I drove all the way from Niagara Falls and Jeremy's customer service made the drive worth while! He was knowledgeable and professional in assisting me in purchasing a used 2015 Lexis RC350 this past week. He answered all my phone calls promptly and answered all my questions thoroughly. I 100% would buy another vehicle from Jeremy at Glenleven Chrysler!
I had the pleasure of working with Tiju (Abraham) on our new Jeep Grand Cherokee a sales consultant that is very much down to earth, not too aggressive as most Car dealership sales personnel. Tiju was extremely helpful and more over extremely patient with all our questions, concerns and request. The dealership itself got a very nice selection of vehicle that are not to be found in any other store. The Sales manager is great too and very fair and polite when it comes to customer service. I'd efficiently be shopping there again when time comes and recommend it to friends and family
It was tough to say goodbye to our 2011 JGC but Jeremy ably worked with us on our next vehicle the 2017 Overland. Thank you so much Jeremy for your professionalism and for getting Richard to loosen up a little. To both of you - Thanks! and loving our new vehicle.
I took my Jeep in for an oil change and decided to go kick some tires while I waited. A sales rep quickly came out and introduced himself (Tiju Abraham) I told him I was just looking while I waited. He was like “no problem” and told me all about the new features and actually let me take it for a test drive. I was so impressed at his knowledge and no pressure approach....... now my wife has a new toy!
We wanted to let all know that we could not have received better service from our sales consultant Jibran "J" Khan. Better know as "J". We stopped at Glenleven Chrysler as we drove past we saw the Jeep and wanted to look at it. But the time "J" finished with explaining all the details of the Jeep Cherokee North we bought it. Know that we did not plan on buying a vehicle that day but after "J" provided excellent knowledge, service and his positive, reassuring personality we did. "J" was not pushy and answer questions accurately with absolutely no pressure.
We have told our friends and family about Glenleven Chrysler and referred them to "J".
Thank you again "J' and we love our Jeep Cherokee North.
John & Charlene Sutherland
PS: If we had to rate "J" 1-10 we would rate him at a 15
A great dealer to work with. Very competitive pricing, outstanding service, especially Jibran. I recommend this dealer for sure. Do your homework, find the car you want, then I would go to Glenleven (if they have the car).
Thanks for making it easy to buy a car.
Wonderful friendly atmosphere to buy a car. They have a great selection of new and used cars. We were looking for a second car a VW Passat, and found they had a good selection at competitive prices. They also offered me a fair trade for my Nissan Altima. Overall a good experience. Jibran was excellent from beginning to end. He is a very knowledgeable salesperson. The car was detailed and delivered impeccably. Would definitely recommend.
Picked up my new Grand Caravan last Monday and loving it.
My sales person, Moe Moati, made things very easy with honest
and quick answers.
Glenleven did not play games like any other dealers I had been to.
Straight forward price and very reasonable.
Great people and great service.
I have already recommended Glenleven to a few of my friends who
are looking for new cars.
Great job, Moe and Glenleven!
I recently had an experience of buying a vehicle from Glenleven Chrysler which completely changed my point of view of buying cars from a dealership.
I had purchased new and used cars from dealers before but had decided to never go that way again, meaning i would prefer buying a car privately then going to a dealership.
Meeting Jibran who is also known simply as "J" changed my mind. He is one of the nicest and most professional salesman i have had the privilege of meeting and dealing with.
Not only did i get the best deal for my money but 6 months later i can say with surety that Glenleven is a very good and reliable dealership with good employees like J (Jibran) who are genuinely interested in helping normal average people find nice and reliable cars.
Thanks guys, keep up the good work!
Jay spent several hours with us in the purchase of a Jeep Cherokee Limited. He was attentive and informative during the sales process as well as the during the actual tedious paperwork process.
Stephanie walked us through the administrative procedure with great care and professionalism.
The entire experience was seamless.
I wouldn't hesitate to recommend Glenleven.