Tar was awesome in showing us the car and happily answering the more than numerous questions. He negotiated in good faith and we felt strongly that we could trust him. Furthermore, he addressed two minor aesthetic issues we had with the car, which were minor and not anything he was responsible for, making pickup day very satisfying. I have already referred family and friends to Tar and Glenleven for their future car purchases. As well, Ashley Small was extremely helpful and patient and friendly. This was a great car purchase experience.
I recently purchased a 2010 Ford Edge from this dealership. I have a new family with a young child and needed something safe and reliable. I went in with a budget in mind and not much wiggle room. Our salesman, Daniel Hylton, was so friendly and informative. This is my first time buying through a dealership and just like many people I have heard the stories of people being ripped off.
Not only did Daniel work within my budget, he was able to find me a beautiful car for my family and I. I recommend not only this dealership, but specifically Daniel. If you are looking for someone who actually will listen to what you want and what you need, this is the person for you.
James Lewis is one of the best of the best salesman I have ever met. On a cold Sunday afternoon James took the time to explain every possible detail of the 2014 Edge. We took the car for a test drive wow! I was very impressed with how extremely knowledgeable James is and answered all of my questions to make a conscious decision. He made me feel welcome with no pressure sales pitch so friendly and courteous.
Yes, Yippee I bought the car and really pleased with how smoothly this purchase went..Thank you, to James and all of the Glenleven Chrysler Team!!
I would defiantly recommend this dealership..in fact already passing the good word along...
on Friday oct31/2014 i pick up my new Jeep Cherokee and was very happy with both the sales rep Mr James Lewis and the Finance Manager Mr Derek Elliott from the first day of going in i was treated with a very high standard of customer service and professional experienced in there field i take pleasure in recommending both person and there company i will always be a client keep up the good service
Purchased a used vehicle October 2018, now less than a year later (August 2019) and I need to replace my tires. When purchasing the car, the salesman indicated that the tires were in "good shape" which I took to mean I would get more than a year of driving out of. Called the dealership regarding this and they were no help, figured they could at least give me a good deal on used tires but the salesman I spoke to said "you have had it for a year". I even sent them the information for tire quote but never even got a response.
Where initially I thought the team seemed amicable and competent, the service and care clearly left as soon as I drove the car off the lot. Be aware, and definitely don't take their word on anything when purchasing a used car.
I purchased my Jeep Wrangler from Glenleven Chrysler and could not be more happy with the great care and service I received from the team there. They gave me a fair trade for my old Jeep. Joey Messina, aka Cousin Joey, was amazing and made the whole process enjoyable. He made sure all questions and concerns were answered. When I had trouble putting on the soft top he told me to bring it in and had the service team at Glenleven take care of it for me. The team also gave me some great advice and assistance with my financing.
Very satisfied with the experience, would certainly recommend. Visited another dealer prior (the one who says nobody beats a deal from them), not true - Glenleven DID! No beating each other up trying to negotiate a fair deal for both the dealer and myself - no regrets driving home in my new Jeep. Go see Joesph Messina and bring him a coffee (2 cream, no sugar), It seems to focus him on sharpening the deal a little. Stephanie in Finance - totally professional. Advised me of the typical after sale products, no hard sell like we’ve all been through, explained features and benefits and I made the decision on what to add on for myself. Great experience. Have to thank Daniel, when the boss was away Daniel stepped up to make sure the deal got done, best closer I’ve seen my last 7 transactions. All around, I told them to put a reminder in their calendar to call me in 2 years to trade me up to the next new one. Great job everyone!
If you're headed out to Glenleven, you need to specifically ask for Joey. This guy is going to put in the work for you so you can sit back comfortably and know you're getting the best he can offer. He can make a deal better than his managers! My trade-in had more complications than most but Joey was able to handle it without one bead of sweat. They say that they are firm on price but strong on trade and they definitely were. They dropped the price of the used truck I wanted and gave me an amazing value on my trade in. If you want top dollar for your trade, bring it to Joey. After the deal was done Joey even personally gave me a gas card out of his own wallet!
Also, this place is 15 minutes from everywhere. Its right off the highway so it is super easy to get in and out. They had the truck I was coming to look at cleaned up and waiting for me when I got there. Their detailer needs a raise!
All in all, great dealership so check them out.
Glenleven staff is incredible. I came earlier than they opened yesterday with my father and the young lady at the front she shared the same background with me i believe her name was Gurgis she allowed me to come in and take a look at the jeep that was inside the building. She provided me all the information I needed. My father has trouble speaking English and she went out of her way to speak in our language to help him understand more. I have been to many dealerships but this was one made me feel welcomed and everybody was very friendly. I will definitely be coming back sometime this week to purchase a vehicle from them.
Wanted to take a minute to rate our recent experience at Glenleven Chrysler. We would like to high praise Cousin Joey, not only was he attentive to our needs, but also he was very professional and polite. He delivered an incredible service and it was a very pleasant experience.
We would also like to congratulate all The dealership, who made great efforts to deliver an outstanding Costumer experience. If you are looking to purchase a vehicle in the near future, pay a visit to Glenleven and ask for Joseph, you will be glad you did.
I just want to say how amazed I am with the care and customer service that I received from Joseph! I purchased my Mazda CX-5 from Glenleven Chrysler and couldn't be more happier! They gave me a fair trade in value for my old car and made the switch to the Mazda seamless! I would definitely recommend Glenleven Chrysler, especially Joseph (Cousin Joey)!!!
Purchased my truck from Glenleven back in 2016. I have been taking it there for service and i must say in all my years in dealing with dealerships this is by far the best experience i have had. The service department lead by Bill is absolutely amazing. Recently had an issue with my truck and they went above and beyond my expectations. Always try and bring in my truck when John is at the desk, great informative trustworthy individual who wont steer you wrong. They have a customer for life, and as long as i have a truck it will be a Ram and it will be from that dealer. Thanks guys!
Couldn’t thank Jeremy and his wonderful team enough for helping us to get our dream car 🚘 Got it right in our first visit and the transaction was seamless and can’t be easier than that. Our request was so accommodated. Highly recommended! 5 Stars service ⭐️ Keep up the good work!
My husband returned yesterday from purchasing a beautiful 2018 370Z at Glenleven Chrysler. We live a 14 hour drive away so having a helpful, knowledgeable sales person to correspond with made our purchase stress free. Joseph went out of his way to calm our concerns about buying far from home. Joseph was more than accommodating when My husband flew in to Toronto by picking him up at the airport and saving the worry about travel to the dealership. Every thing about the 370Z was bang on to his description. I was concerned about any possible prior damage from the previous owner of the vehicle but as Joseph had stated the car was in mint condition! The purchase was so quick and easy and my husband was out of there in record time. As my husband had a couple of days driving ahead of him, Joseph went out of his way and contacted my husband to ensure that he made it home safe and sound. Nice to know that once you leave the dealership that they still care enough that you made it home safe! All of our concerns were met with great answers and if and when we are in the market again for a new vehicle we will be getting in touch with Joseph again! Thanks so much Joseph and Glenleven!
What can I say…customer service beyond belief! I am from Thunder Bay Ontario and when I called in to inquire about the Nissan 370Z I was greeted by Joseph (Cousin Joey). Because of the long distance, Joseph decided to give me a personal walk around of the vehicle showing me the up close and personal pictures of the car. We negotiated an amazing price and I made the arrangements to fly down to Pearson Airport. I arrived at 8:00am with Joseph already waiting for me with a fresh Tim Horton’s coffee! We got back to the dealership where I saw the car inside the detail bay freshly waxed and ready for my test drive. The car looked brand new! After the test drive, I decided to go forward with the deal and that I would be driving it home that day. Joseph sent the licensing to get done ASAP and I was ready to go within the hour. Joseph set up the Bluetooth and also set the GPS for me so all I had to do was drive! Even though I will not be servicing the vehicle at Glenleven Chrysler because of the distance, I highly recommend this dealership especially Joseph!! Thank you so much Joseph!
I bought a car from these guys a few months ago and sales rep Tiju was great. I had a minor issue with the car which was taken care of. Tiju went above and beyond to help me. Even the business manager Elena was very helpful. Overall it was the best car buying experience I've ever had hands down. Will definitely be coming back to these guys.
Working with the sales folks at Glenleven was seamless. Having shopped around a bit, they gave us a very fair price for our trade-in and a good deal on a 2018 SUV – so much so that we traveled in from Ottawa for this purchase. We worked with Liam who was professional and ensured that the process was as easy as possible. I highly recommend this dealership.
This dealership is very competitive and eager to earn business trying to match or beat the price of nearest competitor. Young and enthusiastic Sales person Nicolas was very good and gave details about all possible options based on budget. Dan worked very deligently to arrive at best rate. However, something is not right and not a complete attention is given to the deal in terms of paper work leaving me in an awkward situation after months of buying car. Finally, went for my first service here hoping to get a better experience this time, but not. Service advisor was courteous however in his own busy world. Got first oil change and full detail. Surprised to see not so good detailing experience by the dealer himself. Trunk was not vaccumed or cleaned at all. Streaks of cleaning solution and droplets visible everywhere.. on the dash, seats, window and vents. A permanent Scratch on windshield.. tried going back in to let the service rep know but he seems busy and doesn’t want to get feedback on FULL detailing. Damage done and I know dealership won’t take responsibility of anything.. no time and energy to go through explanation and waiting for them to take more time investigate and then possibly do nothing. Had a good experience buying accessories with Miguel... however overall bad experience and probably not going back to this dealership. I live over an hour drive from dealership and tried giving them multiple chances to give me pleasant experience. Guess you just can’t get it at some places.
Tried calling and got a call back from your service department for next due service. However no one spoke about my previous experience. Even if I’m willing to come back..
I was very excited to purchase my 2018 Jeep Wrangler from them! Everything seemed great during the purchase however when we went to go pick it up it seemed to go downhill from there. There were so many things that went wrong during pick up- not to mention it took an hour and a half for them to get the car put together for us. Very disappointed as it just took away the excitement for us.
Jeremy, I can't thank you enough! Everyone out there - if you are looking to buy a vehicle, I recommend you go see Jeremy at Glenleven Chrysler! I drove all the way from Niagara Falls and Jeremy's customer service made the drive worth while! He was knowledgeable and professional in assisting me in purchasing a used 2015 Lexis RC350 this past week. He answered all my phone calls promptly and answered all my questions thoroughly. I 100% would buy another vehicle from Jeremy at Glenleven Chrysler!
I had the pleasure of working with Tiju (Abraham) on our new Jeep Grand Cherokee a sales consultant that is very much down to earth, not too aggressive as most Car dealership sales personnel. Tiju was extremely helpful and more over extremely patient with all our questions, concerns and request. The dealership itself got a very nice selection of vehicle that are not to be found in any other store. The Sales manager is great too and very fair and polite when it comes to customer service. I'd efficiently be shopping there again when time comes and recommend it to friends and family
It was tough to say goodbye to our 2011 JGC but Jeremy ably worked with us on our next vehicle the 2017 Overland. Thank you so much Jeremy for your professionalism and for getting Richard to loosen up a little. To both of you - Thanks! and loving our new vehicle.
I took my Jeep in for an oil change and decided to go kick some tires while I waited. A sales rep quickly came out and introduced himself (Tiju Abraham) I told him I was just looking while I waited. He was like “no problem” and told me all about the new features and actually let me take it for a test drive. I was so impressed at his knowledge and no pressure approach....... now my wife has a new toy!
We wanted to let all know that we could not have received better service from our sales consultant Jibran "J" Khan. Better know as "J". We stopped at Glenleven Chrysler as we drove past we saw the Jeep and wanted to look at it. But the time "J" finished with explaining all the details of the Jeep Cherokee North we bought it. Know that we did not plan on buying a vehicle that day but after "J" provided excellent knowledge, service and his positive, reassuring personality we did. "J" was not pushy and answer questions accurately with absolutely no pressure.
We have told our friends and family about Glenleven Chrysler and referred them to "J".
Thank you again "J' and we love our Jeep Cherokee North.
John & Charlene Sutherland
PS: If we had to rate "J" 1-10 we would rate him at a 15
A great dealer to work with. Very competitive pricing, outstanding service, especially Jibran. I recommend this dealer for sure. Do your homework, find the car you want, then I would go to Glenleven (if they have the car).
Thanks for making it easy to buy a car.
Wonderful friendly atmosphere to buy a car. They have a great selection of new and used cars. We were looking for a second car a VW Passat, and found they had a good selection at competitive prices. They also offered me a fair trade for my Nissan Altima. Overall a good experience. Jibran was excellent from beginning to end. He is a very knowledgeable salesperson. The car was detailed and delivered impeccably. Would definitely recommend.
Picked up my new Grand Caravan last Monday and loving it.
My sales person, Moe Moati, made things very easy with honest
and quick answers.
Glenleven did not play games like any other dealers I had been to.
Straight forward price and very reasonable.
Great people and great service.
I have already recommended Glenleven to a few of my friends who
are looking for new cars.
Great job, Moe and Glenleven!
I recently had an experience of buying a vehicle from Glenleven Chrysler which completely changed my point of view of buying cars from a dealership.
I had purchased new and used cars from dealers before but had decided to never go that way again, meaning i would prefer buying a car privately then going to a dealership.
Meeting Jibran who is also known simply as "J" changed my mind. He is one of the nicest and most professional salesman i have had the privilege of meeting and dealing with.
Not only did i get the best deal for my money but 6 months later i can say with surety that Glenleven is a very good and reliable dealership with good employees like J (Jibran) who are genuinely interested in helping normal average people find nice and reliable cars.
Thanks guys, keep up the good work!
Jay spent several hours with us in the purchase of a Jeep Cherokee Limited. He was attentive and informative during the sales process as well as the during the actual tedious paperwork process.
Stephanie walked us through the administrative procedure with great care and professionalism.
The entire experience was seamless.
I wouldn't hesitate to recommend Glenleven.