I had the worst experience dealing with this dealership. I would recommend ppl to think twice before dealing with these guys.
I happened to visit their showroom to enquire on a murano and they took MY DEBIT CARD if I have to be serious. They made me to sign the bill of sale under false pretence on the same day during negotiation, took 1000 CAD deposit and the funny part is I didn't even did a test drive of the car and was telling the sales agent as I wasn't still not sure of the colour.
When I requested them as i wasn't of the laws in Ontario and i'm from Quebec. They were rude and not obliged me as they started showing laws and legal stuff.
Any car buying experience should be sweet but these ppl had made me the saddest experience.
The people involved are
Wayne Villenuve who was the sales agent and the guy who made the false pretence.
Chris Smith , He was the rudest of all and was the worst of everyone
Ken Seger , He was soft spoken but this guy showed me the legal stuff and etc.
So friends don't believe them at all and I'm sure they will not be in business as they are least bothered about customer happiness.
We have had repeated issues with the used 2015 Pathfinder we purchased end of August 2019. First the dealership couldn’t get the paperwork submitted on time, then my payments were coming out and submitted with the wrong dates so I kept getting phone calls from Nissan Canada collections even though I made all payments! Turns out it was an error by the dealership when my paperwork was submitted. Within a couple of weeks we found out some of our heated seats weren’t working! We brought the vehicle in and they replaced it, said they did a multi-point inspection, but checked off nothing any of the times they did an inspection (including when it was purchased as certified pre-owned, no reports or findings were given to us). Then winter hit and we found out the heat wasn’t working (only works while moving, blows cold air at stop signs, red lights and the auto-start is useless for warning it up). It took us over a month (maybe two) to even get the paperwork for our warranty after the purchase! By the time we brought it in for the first oil change, they told us we needed new brakes! We complained and asked for details on why it wasn’t disclosed to us at the time of purchase that they were low and would need replacing soon (we would have thought twice about the purchase knowing hundreds of dollars in repairs would be coming in a few months). It took nearly two months for the general manager to “look into it” and get back to us to set up a service appointment to look at it. Then Covid happened and we hardly drove it. We’ve just brought it in to finally have it looked at and brakes replaced, and they tell us it’s not their problem?! They say the brakes were 5mm when they passed inspection which apparently is the minimum required amount...so they passed at minimum rather than simply replacing a cheap part. Now we have hundreds of dollars to fix what they missed because they couldn’t get back to us quick enough to deal with the issue in January when I reached out to them for answers. We be buying there again. So disappointed.
RUN AWAY! I really do NOT recommend this place. THEY ARE CROOKS, GREEDY and INCOMPETENT.
I bought a used Mazda 3 about 3 weeks ago. After driving the car daily, I noticed that the car had a hidden defect (defective clutch) that could not be detected during the test drive. I informed the Nissan Hunt Club of this problem and they kindly offered to inspect the car. After the inspection, they asked me to pay 1650 CAD (!) to repair the clutch. They never told me that the clutch was already damaged when I bought the car that was supposed to be inspected and healthy.
On top of that, they asked me to pay for the "inspection" supposed to be covered by the garage because it was clearly an error (or a lie) of the Garage that was not honest about this problem when I bought the car. They clearly lied to me to sell their car with a defect and refused to fix it afterward. This is the definition of a scam. They just want to make money at any cost and don't care about people.
DON'T BUY THEIR CAR, YOU WILL REGRET ALL YOUR LIFE.
DO NOT MAKE THE SAME ERROR AS ME.
Unpleasant would best describe it. Initial offer was more than the MSRP on the car - Leaf. Salesman tried to tell me the web site was wrong... Took forever to negotiate, had to try and walk out twice. Ended exactly at what I offered to start with. Made appointment to pick up the car, made me wait 20 minutes to see him to start, passed me to finance, who were great, then I waited 40 minutes in the car for him to hand over the keys -during vehicle review he told me I had 'run flat' tires. Clueless. They know how to make an appointment, but do not know how to keep the reservation... But love the car.
Very honest and easiest vehicle purchase so far. Chris, Wayne and Sergio all went above and beyond . Great service!
Absolutely loved my experience in buying my second car a 2020 Nissan Kicks SR. I had previously bought a Versa from the same dealership. My Rep Lisa S. was most kind, very knowledgeable and so dedicated in walking me through all details. I felt heard, listened to and valued. I give 5 stars to recommend her to any one. You're the BEST!
Had a hard time with the administration and organization of my appointment I was told I couldn’t get a flat tire changed for five days but when I arrived the garage door says no appointment necessary, when I arrived I showed up before the second car lined up next to me but was served second, prior to arriving I called during the hours of operation to confirm my appointment but no one picked up the phone. Thankfully Matt was an absolute pleasure. If I could I’d give five stars for the service in the garage and one for dealing with the dealership. I’d go come back here for my next repair only because of Matt. He did a great job in a small time frame and was friendly and professional. His service changed the one or two star review I was prepared to write into a four star review.
I don't recommend this dealership, sent them email and called 10+ times to reach them and when they answer the phone they would say we will look into the issue and get back to you but they never did. I'm a fresh customer who sees that this dealership has no credibility at all.
My Fiance and I drove away with our 2020 Nissan Rogue SV Tech, today. The entire process was a breeze thanks firstly to Joseph and Lisa. Both were very friendly and there to answer any questions. Lisa would reply to my emails and texts even on days when she was not in the office. That's commitment to customer satisfaction.
Secondly, to Hassan in Finance, he really went above and beyond for us as far as getting us a good interest rate, and providing quality rates on their platinum warranty. We will always drive with confidence so THANK YOU for that.
10/10 recommend Hunt Club Nissan. If you haven't heard of Pro-Pilot Assist, you're going to want to speak with these folks!
A long overdue thank-you to Lisa and Hassan for helping us purchase our first car and making it a great experience! Highly recommend this location as it’s very clean and you can be comfortable waiting to be helped as well as they’re very patient and cheery staff :)
My whole experience buying a car at Hunt Club Nissan was perfect thanks to Chris who went above and beyond in all ways! He made sure that I was able to pickup my car in a timely manor and helped make every part of the purchase quick and easy. I will be sure pass along my experience with others!! Thanks again :)
Loved dealing with these guys. Got a fair deal and felt at ease there. Not too much pressure, but was offered and explained all the services available. Would recommend to anyone looking for a vehicle, whether used or new. One of the best dealers in the city. First time Nissan buyer and have a feeling that I will be back to do business together again in the future. After driving and owning every other Japanese brand in the past as well as big 3 and german, I am pleased with Nissan service and quality so far.
Joe and Lisa Sleiman were out of this world and helped me purchase my dream vehicle. They got me an amazing deal and were some of the nicest salespeople I have ever had the opportunity to buy from. My family and I always really on them for our vehicles.
Had a really good experience here buying a used Toyota. Lisa and her colleagues were fantastic, not pushy, very kind and always approachable for our many questions. Would recommend!
I would like to thank Gracia for her excellent customer service and professionalism. She was in charge of showing me the full range of options available in Nissan vehicles and which one was the most suitable for my needs. Gracia did an excellent job guiding me throughout the process. Definitely in the future, when I need to buy another Nissan car I will look for Gracia at Hunt Club Nissan.
I would like to thank Omar for his terrific customer service. If he had a vehicle that met our needs we would have purchased it in a heartbeat from him.
Unfortunately the Nissan he showed us didn’t meet our exact needs and we purchased something different but as a salesperson he is a1 in my books.
I will definitely go by the dealership again for my future car buying needs.
Really like this dealership. Fair prices and a lot to choose from. Staff is kind and don't' pressure you to buy. Give them a visit if you are looking for a new car!
Really like this dealership. Fair prices and a lot to choose from. Staff is kind and don't' pressure you to buy. Give them a visit if you are looking for a new car!
I recently had the most wonderful experience with Lisa and the gang from Hunt Club Nissan. I am not from the area (17 hours away). Lisa worked with me and my family to enable me to purchase the most phenomenal vehicle. She even went as far as picking my father up from the train station. The car was exactly as I had expected. There were no surprises or hidden fees. I cannot rave enough about my phenomenal experience with this amazing dealership. Thank you to everyone involved. It is so beyond appreciated!
Had a great shopping experience with Rachel. It was a walk in, no appointment. She arranged the test drive right away, answered all my questions, told me about all promotions. I felt very comfortable negotiating the price, no pressure, very friendly. Thank you Rachel!
I had the best experience at Hunt Club Nissan while car shopping. Our sales rep Johnny was very enthusiastic to help us out and provided us with the best service. Loving my new Qashqai!
I just went in on a Saturday to get my snow tires changed and there was a VIP event going on. Gracia introduced herself and I told her want I wished for. She got to work right away and patiently we were able to come to an agreement on price. It was a go until we found out my snow tires did not fit on my new car. Going even further to help Gracia got the sales manager Christopher involved and low and behold 5 minutes later a deal was reached. They both went above and beyond with their help and I am so happy with my new car. This is the second time I have gone to Hunt Club Nissan and both times I was completely happy with the help I received. I find the service department personnel terrific and recommend anyone go to them for help.
Genuinely friendly service all around. Very helpful and reasonable. Will definitely go back for next vehicle and highly recommend. Big thanks to Gracia and Sergio!
Staff sas incredibly friendly. No pressure at all. Incentive and negotiation easy. Bought a Nissan Kicks SR! Thanks folks.
I recently had an emergency where I had to take my car to the service centre to get it checked and I needed to get it done quickly because I had a long drive ahead of me. Jack at the service centre was so amazing and accommodating. He took my car in right away and wasted no time in having it checked it, I was in and out in an hour. This is the second time I've needed the service centre and they've shown me only the highest of standards. Thank you Jack, I really appreciate it!
Peeps. Be cautious and careful and better yet avoid purchasing any vehicles or other products at Hunt Club Nissan on 275 West Hunt Club Road. They will upsell you unecessary products you do not want or need, prey on your lack of knowledge or language barriers, get you to sign for brand new vehicles then attempt to offload non-new vehicles to you, already into their warranty periods, as well as vehicles declared by Transport Canada as non-compliant to Canada’s Vehicle Safety Act. After you refuse to fall for their unethical practises. They will keep and refuse to return your deposits to you.
Had the best car shopping experience with Lisa. Had done our research before visiting, knew exactly what we wanted and knew they had the car in stock. Used our trade in got a very good price. Lisa showed us all the cool stuff and how they worked. Gave us a tour of the service centre.
Answered our questions and no pressure on the sale. We were ready to buy having done our research 2 weeks before. We checked out other dealers with similar type vehicles, Hunt Club Nissan had the car we wanted on the lot and the best price.
Thank you Lisa! We love our Qashqai!
This review is hard to write because I haven’t always felt this away about this service centre but my most recent service visit will be my last. I dropped my vehicle off for the entire day to have a front end clunk inspected and repaired with my extended warranty that I bought there when I purchased my vehicle. At the beginning of the day I was told my extended warranty wasn’t valid anymore because they sell a different type now. I was told when I bought the warranty that as long as I serviced my vehicle with them I would not need to pay the warranty’s deductible. They don’t honour that anymore. After insisting that I have my warranty details honoured I was told they would see what they could do. Nice. After all this and more, I paid for work that clearly was not inspected after completion because my vehicle still had clunk after driving it home. After a second look at a different facility, my vehicle still has repairs to be completed and I will need to pay for a second alignment due to the repairs that Hunt Club Nissan failed to see after charging me a full hour of front end diagnosis. It certainly is not the same level of service it was when I bought my vehicle there just 2 years ago.
Just purchased a new vehicle with Omar. Could not be happier with the experience. Due to personal reasons this sale was not easy to facilitate, however Omar worked relentlessly to ensure it worked out and that I was very satisfied. I cannot thank him enough! And Sergio in finance did an incredible job putting the deal together and getting me into a new vehicle as well. Amazing experience!
Hunt Club Nissan folks are an honourable crew, and they know their stuff.
My most recent experience involved getting a new 2019 Nissan Micra after my last one was rear-ended and totaled. Eugene, who sold me the car, did a fine job with lots of follow-up, and from him I got the best deal possible. Sergio, the finance guy, was easy to work with, friendly, patient and helpful.
I can't recommend this dealership highly enough. Full marks for both staff and product.
Great selection of cars, backed up by Excellent Sales& Service from the very beginning up to after sales. My family and I are extremely happy and grateful to be assisted by Omar, where he listened to our need and matched with the perfect car in line with our budget. Great job and keep it up! Two thumbs up Hunt Club Nissan!
I recently purchased a Pathfinder from a private sale in Nepean. The vehicle came with extended factory warranty. As I live in Cornwall, I contacted my local dealership to help me with the transfer of the warranty. They were of no help to me at all clearly because I didn't shop there.. I contacted Sergio at Hunt Club and he made it happen for me, no problem at all. My next Nissan will come from Hunt Club for sure! Thanks Sergio!
RUN AWAY! I really do NOT recommend this place. THEY ARE CROOKS, GREEDY and INCOMPETENT.
I bought a used Mazda 3 about 3 weeks ago. After driving the car daily, I noticed that the car had a hidden defect (defective clutch) that could not be detected during the test drive. I informed the Nissan Hunt Club of this problem and they kindly offered to inspect the car. After the inspection, they asked me to pay 1650 CAD (!) to repair the clutch. They never told me that the clutch was already damaged when I bought the car that was supposed to be inspected and healthy.
On top of that, they asked me to pay for the "inspection" supposed to be covered by the garage because it was clearly an error (or a lie) of the Garage that was not honest about this problem when I bought the car. They clearly lied to me to sell their car with a defect and refused to fix it afterward. This is the definition of a scam. They just want to make money at any cost and don't care about people.
DON'T BUY THEIR CAR, YOU WILL REGRET ALL YOUR LIFE.
DO NOT MAKE THE SAME ERROR AS ME.
I have been a happy customer at Hunt Club Nissan - both sales and service - for 4 years. I even take my non-Nissan auto for service here. Its been almost a month since service of that car, and still no contact back from Hunt Club Nissan about the rattling sound - even after 2 phone calls and 2 online chat requests for someone to contact me. Whats happening to service here ....
I recently purchased a Nissan Qashquai and was given the best service! I was nervous about but my sales person, Lisa was wonderful and an absolute joy to work with. She knew the products really well, was able to talk me through exactly what to expect through the buying, and following! She went above and beyond to check in with me, and to make sure I was going on my road trip as planned! Thank you so much for a great car buying experience!
Pete and Stew have been very kind and helpful with many of my visits at this dealership. GREAT SERVICE.
Had a terrible experience, after almost 8 days had to call to inquire if they had located the vehicle I was promised. I was told my sales man had quit, but for some reason, the reassigned sales person of Lisa, did no feel the need to follow up and reach out to me. The general manager of Ken did not offer any apology, any incentives, just relayed the message via email for someone to assist me. 2 weeks later I walked into the showroom, asked for my ownership and my $500 deposit back. Absolutely no communication or apology during this visit, the managers never once peaked there head out of the office or come out to see me. I left in shock, i left in disbelief. I did not understand what went wrong or what happened. Went across the street to Hyundai, found a beautiful vehicle, and I pick up my new SUV on Tuesday. I expressed my concerns to my new dealer about Nissan on Hunt club, and he suspects that they probably sold my vehicle and then realized there mistake, and didn’t know what to do with me. I don’t know if this is why NIssan ignored me for 2 full weeks or not, but at least I have a reason.
Never ever again, will i have anything to do with Nissan, you are a terrible bunch. Manager needs a makeover
From start to finish the team at Hunt Club Nissan has been amazing. I had the pleasure of being aided by Omar, Ken, and Hassan at this dealership. They took the time to help me find my perfect car, explained all my options, found me the perfect deal for my budget, and made sure I was confident in my purchase. I'm very happy with my new vehicle and would highly recommend this dealership if you are looking to buy new or used. Very stress free. Didnt feel like they put the sale of a car over my needs. Well done Hunt Club Nissan!
I had a great experience at hunt club Nissan, I went in to buy a new car, while I had in my mind to look at other dealers before I decide, I changed my mind after dealing with the salesman called Omar at Nissan. Omar is a very knowledgeable and great customer service salesman, he helped a lot in helping me make a decision, and showed great communication skills, he made me feel very welcomed and at the end I bought the 2019 Nissan Maxima and I’m very happy with it.
Clean showroom, curt employees and helpful.
Great customer service and good prices.
Would deal with them again.
Parts and service department is very professional and have competitive pricing for their service.
Superb service with Roberto and Sergio..2 gentlemen... smiling as working hard to help us in leasing our first EV. They provided us the right information, they seem to want the best for us and they're not pushy neither...! Absolutely delighted
Beware of used car sales. We initially had a great experience with Hunt Club Nissan especially Lisa; however, 2 months later when the snow had melted we realized the tires were cracking and not as they had been “advertised”. Hunt Club Nissan claimed the tires had passed safety and that because the safety was only good for 30 days it was no longer their problem. Although the legality of this fact was true, it was sold under false pretense that the tires were new and in good shape. When approached to discuss and look for any sort of resolution Hunt Club Nissan said it was no longer their problem.
I purchased a used 2010 Honda Civic EX-L with my fiance, with Sergio being the biggest help. I couldn't get to the car because my work schedule was tight. He took the time of day to drive the car to me for a viewing and test drive which turned out excellent and I'm loving the car ever since. I ordered accessories to be added onto the car which gave the car an amazing look, with the hood deflector, window guards and window tint. I have never had such amazing service at a dealership before, Sergio constantly stayed in touch to make sure everything was working out great for me, as well had the car ready for me within the next day. Couldn't of asked for better service. I HIGHLY reccomend this dealership and to ask for Sergio as your sales rep. Thanks again Sergio and Hunt Club Nissan for this amazing purchase.
I have purchased 2 cars from this dealership already. Everyone is there for you and they will always help you to find the car that you need. Highly suggest talking with Hassan or Roberto. They are amazing and they will hook you up with a great deal.
I recommend Hunt Club Nissan to anyone looking for a vehicle, especially the sales person Lisa Sleiman. She was very, very patient with me when I wasn't sure what vehicle I wanted to purchase. This is my second purchase from them and don't plan on going elsewhere in the future. I previously purchased a Nissan Versa which I had over 6 years and never had an issue with the vehicle. I did eventually decide to buy the new Nissan Versa Note and I am happy with my payment. I have had my new car for 3 months now and I am loving it. Lisa did make my shopping experience better and answered all of my questions. Keep up the good work Lisa!!!!!!
If your not a fan of dealerships and going through the shenanigans of your stereotypical sales rep. You need to ask for Lisa Sleiman. She is not your average sales rep. She doesn't kick the tires and and show off trying to wow you. She's attentive to your needs and listens. And the biggest plus in my book. She does not make you feel pressured. She works through your thought process and helps you put the pieces together. The only caution I throw out is the folks behind the scenes in sales are your typical dealership stereo types. Everything flowed and was enjoyable when Lisa was involved. Even in after sales dealings she stays involved to ensure you are happy getting what you need done. The parts and service folks are great to work with as well.
I just got the first car of my life – ROGUE 2019, the sales representative Lisa provided the full support. She is a nice person and cared about my request and demand. She understood this was my first car purchase experience and always been patient to explain the car’s features in detail. Thank you, Lisa, who provided me a great car purchase experience and service.
Highly recommend this dealership for outstanding customer service. I was looking for a new car in December 2017 and a salesperson (sorry forgot his name) showed me the Nissan Pathfinder and explained all the features in details. On top of it he offered me to have the car for another day.
Inside the dealership they have a silent room where one can pray or just relax. Everyone was so helpful, engaging and super friendly. They made me feel myself as a super important person.
Unfortunately my family chose Toyota Highlander in the end so if it was not the make i would definitely buy from them.
In future i will definitely buy my cars only here.
Purchased a new Micra from Lisa 11Jan2019. Lisa was a sincere, dedicated, young sales lady with a most pleasing demeanor.
Not pushy, displaying loyalty to me and her firm, ensuring i was completely satisfied with my purchase. Following up with any concerns i may have with my car. Hunt club Nissan is very fortunate in having Lisa in their employ. This was my 3rd car purchased from this dealership, and i have received the utmost of service from it. Warranties , never a issue, drop in service never a problem, resulting in having my service always done there. Having Lisa on staff can only enhance the quality of service provided
The quality of a car dealership is its people. The staff at Hunt Club Nissan, from reception, to sales, to finance, to management, were foremost friendly and approachable. I felt very comfortable and informed at all stages of the purchase of my Murano SL and greatly enjoyed the entire car buying process.
- Connor Hill is exceptional at what he does. You would feel you knew him for years after only a few moment. Very bright future for Connor. He is what every salesperson should aspire to.
- Peter Nowacki took care of any concerns I had (which there was only a minor one) promptly and without question. Much appreciated.
- Elie Abouchakra went over the Nissan Financing and any other options available to me in a clear and understandable manner. Nothing was left not understood. His personal approach is commendable.
Thank you to the entire team at Hunt Club Nissan for such a wonderful experience.
... JP
Dealer stays cool despite persistent father
Although it took a while before my father and I were acknowledged and then helped, we were served courteously and completely. Justin was very warm, welcoming and thorough, taking the time to go through each vehicle option and explaining them to us. He was also a good sport about the price and patient throughout the negotiation process despite being caught in the middle. Ali answered all of my father's questions and assuaged all my fears in relation to the financing of the car. Although the car was not as clean as I would have liked, it was good enough and well-serviced for me to take home.
Thank you again to the team and job well done.
We went into the dealer knowing what vehicle we'd like to see (although we were considering a few vehicles), so really just needed a test drive. We're glad to have met our sales, Dany; as we now have a fantastic new Rogue.
Dany was professional, friendly, knowledgeable and most importantly, comfortable to work with. He obviously had a passion for the products he was representing, was very transparent and fair in what would be reasonable (with assistance from David, one of the managers), and we were able to connect on a casual level, which is always nice.
We stopped in the dealer because of great ratings for most of the staff, without really knowing which sales representative we would like to work with. I'm glad to say, Dany certainly did not disappoint.
Although we didn't sign for the vehicle right then, Dany was able to help negotiate a more comfortable number for us afterwards; was flexible enough to send me the paperwork to review in advance (as I was out of town); and very accommodating for my friends who made the purchase on their own.
I think Elie (looks like he may have changed his hair since the photo was taken) helped us with the financial documents, and he patiently went through and explained the documents with us. An error worked the numbers slightly in our favour here, and Elie let us have it, so we're a happy camper.
Dany let us take our newly arrived vehicle for a test drive again before we signed the final "received-vehicle" section of the papers. It was nice to be able to properly inspect our new vehicle before accepting delivery. Thanks for being accommodating and not rushing us. Also, thanks for giving us the extra floor mats!
It was a pleasure working with everyone at HuntClub Nissan. I was surprised at the ease we were able to come to a very favorable deal for us; and even happier to find such an amazing product. I'm quite confident we'll be getting all our future Nissan's from here.
Goodluck Dany on your career progression with HuntClub Nissan. I hope they appreciate how well you've treated your clients! We appreciate you being easy to reach via cell phone/texting, being there for us when we arrived and when we left with our new car, and of course accommodating our random requests.
was truly impress with the sales folks from this dealership, specifically our sales guy Ediz Zor, with the help of his manager Sayid Kaddage.
Wife and I came by to this dealership knowing we are going to buy a car, but not truly sure if this brand is our pick from all the other choices we have.... i.e. toyota, hyundai & subaru.
but Ediz's approached us with a calm, courteous and professional demeanour, that enticed us to further check out the cars at this dealership. he's very knowledgeable and answered all our questions with great confidence. he's got a welcoming approach, without any aggression that will annoy you.
Sayid Kaddage also made a huge impact in our decision to purchase from here.
A truly no stress, hassle free experience coming to this dealership.....
A definite recommendation!
Overall great experience with Hunt Club Nissan
Very happy with my new 2014 Nissan Pathfinder Platinum 4x4. Kyle Gagne was very helpful and knowledgeable. Kyle and Sayid Kaddage were working overtime the night I happened in to have a closer look at the Pathfinder. They gave me a fair price for my 2006 Pathfinder as a trade and made sure that I got everything I needed to close the deal.
Overall I'm very satisfied with Hunt Club Nissan and the deal I received.