I visited Woodbine Nissan and dealt with Peter (salesperson) and Oliver (Sales Manager) . Both individuals were very courteous and professional. I was given a detailed price for the new Murano and the value for my trade. I then visited a few other Nissan dealers and their net price did not come close to Woodbine's price. I returned to Woodbine and signed the deal. I have purchased many cars in my lifetime and this was certainly one of my best car buying experiences. Both Peter and Oliver did not play any games and treated me like a very valued customer. I was so impressed that I sent my cousin there and he bought a new 2016 Rogue.
During my vehicle search I visited a few Nissan dealers and some other brand dealers. I decided to buy my Nissan Murano because it offered good value and I liked the way it looked inside and out. Peter the car salesman and Oliver the manager, treated me in a very courteous and professional way. They did not play any games. They told me upfront the price I could buy the vehicle for. Their initial price was lower than what the other dealers wanted after some negotiations. I quickly decided to buy the new Murano at Woodbine. I am very happy with purchase experience at Woodbine Nissan and will not hesitate to recommend them to my family members and friends. I just found out that my cousin has just purchased a new Rogue at Woodbine based on my recommendation.
Bought SUV from here.. sales guy Anthony explained nicely... Great customer service... reasonable price..
Cheers to the new Woodbine Nissan Service Department! Highly recommend Niv and Mike in service department. Reina was great too, and Hailey in finance department. Victoria helped me understand my vehicle as well. Thanks again everyone!
Nissan Woodbine is the best dealership for new and used cars. I have bought new cars and used from them for my kids too. They are honest and loyal to their customers. I bought a Rogue from them a few years back along with an extended warranty and shortly after that I moved out of TO I went to service my car where I moved, at a Nissan Dealership and they told me that I would have to pay for which seemed to me a warranty covered parts and labour. So I called Alex and Neve at woodbine and brought my car there and they replaced my parts which were under warranty
Labour as well. They were GREAT. It was worth the drive back to TO to my favourite Dealership and Customer Service EVER.
BE AWARE!
The sales rep will promise you free oil changes when you're buying the car. THIS IS NOT TRUE.
The maintenance folks will force you to purchase other maintenance when you go for an oil change and threaten you about voiding warranty if you want to do simple maintenance like replacing an air filter yourself.
Do yourself a favor and go to a different dealership.
I've been a customer since 2017 and have leased 2 SUV's from them. I have to say they've always treated me well with none of the BS sales tactics that I've experienced buying other vehicles for 30 years. Pearse Kennedy, Oliver and all the other staff have always been honest and business like in my dealings with them and have had the best prices of all the Nissan dealers I canvas. They are very efficient at doing online and phone negotiations (prior to pandemic) so that I only had to visit the dealer once for each new lease and that was to pick up the new vehicle!
It's very noticeable that the staff are engaged and like working here as I've returned for service work multiple times, judging from the low turnover rate and their body language.( compared to another Ford Lincoln dealer that I use where you can sense that some staff are not happy). This is a quality organization.
Lifetime OIL FREE, only for two times a year but they don't mention while selling this car to you.
Lifetime OIL FREE, only for two times a year but they don't mention while selling this car to you.
It was such an amazing experience, customer service is top!!! Big thank you to Issa and Ryan, to help me to find perfect car that suits me!!! Great job!!!
The experience is not good. Last week I was called for upgrade sale and than when I get checked I was told that still we have 17 months to go for my contract and so will have to pay more for new vehicle as they do only for 12 months. I never asked for upgrade it is them who called me, anyways I was forced that if I want in my budget than I have to sign that day itself. Why? Isn't that pushing the sales. Today again I am in for car servicing and was given appointment for 11 and upto 11:40 I can see my car not taken into servicing and on inquiring they say it is like doctor office and you have to wait as if we are free the whole day. I was told about an hour and so booked another appointment for 12:30 not sure whether will make it. Overall sales people are too pushy and service people are too slow.
We leased a vehicle from Woodbine Nissan at the end of 2018.
I will only say that we had the best experience we could imagine!
The Team as a whole was super accommodating, respectful and did above and beyond to help us out (Especially as new comers to Canada)
From Joe the GM to Niv the sales manager, Alex from finance, with Sunil the sales rep, and Victorea from customer care - the whole team is just amazing!
Even after 2 years they really make you feel at home. Thank you for everything!
HIGHLY RECOMMENDED DEALERSHIP :)
We went to Woodbine Nissan yesterday cause one of our Friend needed a Car , but we found out Bobby Rabbani doesn't work there any more, we were shocked to here that, me my wife, our friend and Family, coworkers, we bought almost 10/12 Cars from Woodbine Nissan just because of Bobby .
We are not going there anymore, none of our friends or family or coworkers will go there either . Bobby is one of the best sales person we have ever seen and that's why we were keep going back to Woodbine Nissan .Not anymore , we will follow Bobby where ever he goes , cause he always given us honest advice. No wonder he was the best over there and made record sales , because of his hard work and honesty.
Now that Bobby is gone, be careful about others, like their finance Manager Alex, their Manager Oliver, they will reap you off before you even know it , Bobby was always protecting his customers and company was gaining because of him , now when everything comes back to normal, we all will go to Bobby .
I shall not recommend Woodbine Nissan to anyone anymore, one person can make huge difference. Management, please don't underestimate that.
Excellent dealer, excellent staff. Great choice of new & used cars. Special thanks to sales assistant Reina Gimena for the great offer and her professionalism in dealing with customers delicate needs. Very impressed by her advice in choosing new car options and color. Highly recommended!
Say what you want, I found ever time i went the service guys were honest. That counts. They tell you what's urgent so you can plan for it if needed. If they DID make a mistake, they'll own it. PE.
Great service experience. I personally want to thank the young and motivated service guys at front desk. Very impressed. Thank you Ryan, Michael. You 3 guys are what makes a dealership great. I will definitely buy a car from young sales manager who was covering as a serviced advisor what a great experience for him. My overall experience exceeded my expectations. Thank you.
AVOID!!!
Took my car for repair due to a leak. They did a diagnostic, charge me 119 + Tax, and told me what I already knew, because Midas had already checked it out for me previously: It had a broken radiator. For this repair + another part that “required” replacement as well, it cost me about $1330 taxes included.
A few days later, the leak came back. I took it back to them, and now they told me it was the AC condenser that was broken. They charged me $845 taxes included.
Then, it turns out that the AC condenser broke on them while they were fixing it, and they said it’s because the Rad Support is faulty and front frame is bent, probably from a previous accident (because they found out the car had been involved in a rear accident before). They wanted to charge between $800 - $1,200 + Tax to “fix” Rad Support and “Bent” Frame. I decided to not get the job done with them anymore.
I took it for a second opinion and they showed me the issue: When Woodbine Nissan placed the AC condenser, the Hood Latch Bracket was not properly installed. They failed to leave a space between a bracket and AC condenser, causing the AC condenser to brake again. It had also started to rub against the new radiator as well.
Also, they showed me that the whole frame and rad support were not involved in any frontal accident (as Woodbine Nissan implied) and still had the original parts. Rather, as stated above, the bracket did not have a spacer and was pressing on to the AC condenser and Radiator when installed back again.
This is my personal experience with them. It’s sad, I know. One would expect an extremely professional service right from the beginning.
Bought a new 2020 Nissan Rogue Special Edition from Sunil. It's a totally amazing vehicle. I did my research well before I walked in and it was a very quick deal. Financing was amazing. After sale I'm very please with the drive and technology that comes with the SUV. It's a keeper for sure. Alex, Hailey and Victoria huge thank yous. You all made the process of buying this vehicle very easy. Great dealership and very clean too.
It's a nice experience to look for our first family car here. We were served by a group of friendly and professional people, and they understood our situation and gave good offer to us. Especially thanks to Reina Gimena's help, efficiently help us done everything.
Please Beware! Had a terrible experience very recently.
I went along with my friend to this dealership, as he was looking forward to buy a new car. We had some price negotiations and was very clear from the beginning that we are looking to get a “NEW CAR”. After we settled on a price, we proceeded with the documentation and signing. Only then, we were advised that the car was not only a “DEMO”, but was “USED” as it was previously registered.
After spending 2hours, this was the outcome! We not only wasted our time, but was victim of misrepresentation. Extremely frustrating and disappointing experience. So, good luck to whoever chooses to do business with them.
Regards
Bobby was a pleasure to deal with. I came in with my in-laws as their negotiator and Bobby was very accommodating to their needs. Bobby puts his customers first. He even showed up on his day off to congratulate them on their purchase and was there to make sure the transition was smooth. I highly recommend Bobby and the rest of the staff at Woodbine Nissan if you’re looking for a new vehicle.
Very helpful and supportive. Sizar Issa took time with us and explain many things about all type of cars. His knowledge about car is really good and helpful. My brother just leased a car from them and he is so happy with it and I am going to lease another car because I can trust these guys on everything they do. So I recommend people to go look and try and I’m sure they won’t regret it. Cheers
Very happy and very satisfied with my purchase at Woodbine Nissan but what sets this Nissan Dealership apart from other was the warm welcome I got from the product advisor Sina and the sales manager Oliver. They were extremely friendly and very knowledgeable in the products Nissan has to offer. Sina made my whole experience at Woodbine Nissan better than anticipated. He went above and beyond to help me and my family with our first big purchase.
Thanks again!
Last April 2019, we went to woodbine nissan to look around for a car without the intention of buying. Then, Reina came to us to greet us and asked what are we looking for. From that moment you can see from her that she was passionate on what she’s doing. She showed me the Nissan Maxima 2018 and then decided to get it. She’s was very patient and very approachable. I would like to commend her for the great job she did. And also All the employee at Nissan Woodbine are great. Keep up the good work. God bless you
This was a great experience purchasing my car. The deal went smooth and quick I get better deal than I expected going in! Thank you Mr Booby I never forget how you treat me
Had a great car buying experience. Bobby made it a memorable experience. Treated me like a valued customer unlike other dealerships where you are just another person to make commission from.
Absolutely fantastic service! I went in and spoke to Bobby to purchase a car for my elderly parents.
Bobby helped us pick out a 2018 Nissan Rogue for my parents at an extremely reasonable price point, and helped us stay within out budget. He never tried to pressure us into going over our budget and was extremely patient and understanding towards our needs.
If you're currently looking to purchase any nissan vehicle, I highly recommend you go to this location and talk to Bobby.
Overall great experience, will be recommending to friends and family!
Friendly staff and I have never been a customer for them. I strictly come for what Katarina cooks in the kitchen. Best borak around. She also has good schnitzel, soup, and sandwiches. She will cook you whatever you ask for, and even let you sample some while you wait.
Ashton was both professional and compassionate. He communicated with me on a timely basis regarding the status of my car repair. He was also open and patient about answering my questions and addressing my concerns.
After a stressful experience at another dealership involving multiple back-to-back repairs he made me feel at ease. The cost of the repair was fair and the repair well done.
Had a great experience purchasing my first car here at Woodbine Nissan thanks to Bobby back in December 2018, 2011 Lexus IS250! He was able to make sure that I went home with the vehicle that I wanted and also helped me build my credit along the way as well! People like Bobby make the tough decision of purchasing a car all that easier! Highly recommend Bobby to anyone looking to purchase a vehicle at Woodbine Nissan!
Great price. Mr Bobby helped me get a new car in my budget. I would recommend Mr Bobby if you need get a Nissan of your choice.
After visiting a lot of dealerships we came in here and met Bobby. With his excellent knowledge and salesmanship we locked down our Rouge. He was really generous as were the services provided. Reach out to him for your cars.
After a few visits to car dealerships, I went to Woodbine Nissan. I met a salesperson named Bobby. This guy gave me an unbelievable orientation on car buying and I was absolutely amazed at his salesmanship & knowledge on cars specifically on a Nissan Rogue. And finally picked my rogue last week. Extremely happy with the performance of the Rogue- thanks to Bobby's help in deciding on it. I would reccomend everybody to visit Woodbine Nissan & ask for Bobby. Trust me U will love him.... thanks buddy....
Had a very good purchasing experience with Melody and Niv. They really made it a pleasant experience versus your usual auto dealership experience where dealers are generally quite demeaning. I'd rather buy from folks like these two where it's a respectful conversation. Elsa from financing was very nice too and is upfront about what you're signing up for.
I leased my vahicle from woodbine nissan and happy with their sales and service. They're through professional and know the customer pulse and mend their choice. At end of the day, they've a business and wants profits keeping the customers happy.
I re-visited Woodbine Nissan last week for an oil change. I was so pleasantly surprised by the helpfulness and efficiency of the staff. They were polite and knowlegeable and they had my service done in a very timely manner. I must add that they were super busy but took the time to respond to my questions and order a part that I needed.
After a frustrating few weeks of car shopping we encountered Woodbine Nissan’s sales rep Anthony.
From first communicating with him on the phone to making the deal and picking up our new car - Anthony provided an amazing service experience.
We were very pleased with the entire process thanks Anthony!
When it came time to complete the paper work we dealt with Hailey who was also very efficient and friendly. She explained everything in a easy to understand way and provided some great value added recommendations.
An added surprise bonus of this dealership was meeting Katerina and trying her delicious fresh meals and bread. She is awesome and her little cafe is amazing.
Highly recommend Anthony and Woodbine Nissan!
I appreciate the service Nissan. I m very happy with my car. The sales consultant BOBBY RABBANI is fantastic men. It's the best.
My sister and I had a great experience at woodbine nissan and it is all thanks to Bobby. He was friendly and knowledgeable. Best of all he understood what we were looking for in our new vehicles and exceeded our expectations. Thank you Bobby for the great service!!
Anthony at Nissan Woodbine is great! Super knowledgeable and friendly! So patient with us when we’re trying to make a decision and most importantly gave us a great deal! Highly recommend Anthony if you’re looking to buy a car!
I have purchased my first new car in this location and I have really good experience in there. There was a sales named Melody she was really great, she help me choose the car and answer me many questions. She is service overall was so wonderful~ Melody is the person you should go to when you come to buying your car from Woodbine Nissan. I am so happy to have my first new car!
I have purchased a car from this location and whole experience was smooth. There was a sales rep named Bobby he was great, he helped me choose out the car I was looking for and also his service overall was great. I would highly recommend this location if you are shopping for a car.
We bought the 2019 Nissan kick yesterday. Melody and the manager gave us the best offer. Great customer service. Alex and Hailey gave us financial tips which made sense. I will definitely refer my family and friends to this dealership.
Grishan
In this Place i had an excellent customer service experience, the team was very friendly and the deal i got was amazing. Fast and professional service, and i was lucky to deal with Melody at the showroom and with Elsa from the Finance department. They were amazing and Always has the right answer to any question you have, they excel at following up with customer to ensure full satisfaction. Thank you Nissan Woodbine and Thank you Melody and Elsa for this great experience, i really recommend them if anyone is planning to get a new car !
Last week I picked up my new car from Woodbine Nissan and I am thoroughly glad that I chose them. I started shopping for the new cart at the end of December and I visited many dealerships to do my research. I met a fairly new sales rep at this dealership named Anthony who was there to offer his advice and was very helpful with no pressure. After a couple of visits to the dealership I met Joe the General Manager and I could immediately tell that he was someone who believed in customer service and I decided that I would purchase my car from them. Am I ever glad that I did because Joe and his team have been amazing throughout the whole process. Hats off to Alex and Hailey for doing a great job of putting my finance together and getting me a lower rate than another dealership that I had looked at. Thanks guys and I will be back again.
Hi guys.
It's my new work horse.
Bobby (sales guy) was very friendly and helpful. Give me very good deal. if I'm buying a new car definitely will come back.
Bobby is the person you should go to when it comes to buying the car from Woodbine Nissan. A thorough professional who'll work for you to get you the right options, trims and interiors for your cars. Bobby follow up with clients diligently to remind them about the options they selected on the car. He'll get you the best rate in the market. I had to change my pick up date/ time few times and we actually wanted the car early, Bobby made sure the new car is registered and plate is ready a day before the original pick up date. He is like a family and so is the Woodbine Nissan.
Hello there,
I found Woodbine Nissan after checking out different Nissan showrooms also "others brand" cars. The best part of the whole experience is how friendly the staff is and you don't feel pressured to buy anything. I bought my Nissan Sentra 2016 and got the preferred trim I wanted and the Color with timely manner. Mr Alex is the best sales rep I ever met😃.
Bought a used car from Stephen Abrams and all I can say is Service Service and more Service. The treatment we received was just stellar. From the time we walked in to the delivery of the vehicle. Cannot say much more than that. In fact because of some issues with getting the car ready, our delivery took a little longer so Stephen drove the car to my work some 45 minutes away. Even to bringing the car back a few days later for some service issues a loaner vehicle was made available and every effort to ensure we were left satisfied. We will definitely go there again when looking for another vehicle. Kudos to Stephen and the entire staff at Woodbine in making our purchase a very pleasant experience.
Don in service has converted me into a dealership service customer. I never go to the dealership as they are usually overpriced. Don has given me good prices and excellent service. If something's not 100% he will make it right.
Their complimentary loaner car and shuttle service make something that's usually inconvenient no problem. Peter their shuttle car driver, is the sweetest man! And to top it off they wash your car, who doesn't appreciate that!?
Highly recommend Nissan Woodbine Service.
Just went into dealership after noticing it is a Nissan Franchise and met the nicest service advisor. Don was fantastic and offered me a shuttle servie. Prices were fair and my car was ready on time.
Nice Clean up after was icing on the cake!!!!!!!!!!!!!!!!
Let Don know how happy we are with the experience
Hello,
Great opportunity to say Thanks!!!!!! to all the team. Special THANKS for Maribel Alfonso that really treat me like royalty, her customer service skills were remarkable and i really appreacate it. Honestly nowdays you dont find this special service in almost any place, in some other places they just want to know if you are buying now or not, without much explanation, when they realize that maybe you are not buying right now, then the service stops right there. The experience with Maribel was great, she answered all my questions without the tipical "pushing" in the car business, that's what i call customer oriented business, she really was intersted in my needs and not only in my pocket, For all the good service and great experience, THANKS YOU MARIBEL!!!!!