Had the pleasure of working with Edwin and Jeff. Both great people and sales men. Thanks again for all your help on my new 2015 Juke Nismo RS Manua Blkl. :)
Sherway Nissan has amazing customer experience! I have to mention Danijela's amazing demeanour and welcoming personality. She was the product specialist we worked with when we wanted to buy our car. She was very knowledgeable, patient and attentive to everything we wanted. Please look out for Danijela! She will make your car buying process super smooth! She was a joy to work with! Will totally work with her again!
Purchased my Nissan Sentra 2013 here. I’ve been having constant issue with this car this past summer. I had the mechanic look into my AC issues three times and each time they charge me for a fixed that was never fixed. Why are they charging me? What kind of a service is this? I would never recommend this location to anyone for mechanical fix
Don`t purchase at this dealer!!! ***BUYER BEWARE***Sold us vehicle without some option`s to get the deal. Manager Andrew promised to call us, but did not call...said that they did not make enough money on the deal during pickup. Can only imagine how many corners were cut!!!! I will never service here or refer people for fear of getting ripped off. Check out full review on facebook/Instagram/twitter.
Took my 2019 Nissan in for a noise in the back, met with service advisor Jeff (Great guy) gave him all the info and 3 hours later car was repaired and ready to go! Turned out to be a faulty rear bearing Very impressed with how fast they repaired it
Thank you Sherway Nissan!
Bought my first car here. Excellent customer service. Junior, Kevin and Charles are great!
Great Experience. Danijela was really helpful and is very knowledgeable person. Thank you
We recently bought a 2020 Kicks from Sherway Nissan. The service provided by Danijela Brkovic was incredible. She answered all of our questions and helped us with every detail imaginable. Thank you so much for making the entire process easy and enjoyable! We love our new Kicks!
This was my first car purchase and so I was a bit intimidated and nervous about the entire process. Luckily, Danijela was my sales consultant and made the entire process easy. She was very welcoming, patient, honest, easy to talk with and went over and beyond to help me even after her work hours. I knew nothing about cars or how the car buying process went and Danijela made everything easy. I knew I could trust her and she wasn't pushy with trying to get me to spend more. Overall, Danijela made everything very easy for me and in the end I felt confident, comfortable and came home with a car that I wanted!
Charles was very friendly, answered all my questions and delivered the car car to my house looking brand new and with a full tank of gas. Great service! Don’t hesitate to buy a used car from Sherway Nissan, they’re total pros!
Charles Ames gave me top quality customer service. He was helpful in getting me the vehicle I wanted and even went out of his way on his day off to pick up the truck I wanted from another dealership. Without him I would have never got the truck I was looking for. Communication was top notch via email, phone and even text. Thanks to Charles for all his help I will be going back to him for my next purchase when that day comes.
First Class Dealership I highly recommend. Making buying a car so easy from test drive to paying all went great. The sales consultant I dealt with was Danijela Brkovic . She was great and made the entire process easy.
I recommend to all for your next car go to Sherway Nissan and ask for Danijela. You will drive home happy
The Team at Sherway Nissan is second to none. Give Thomas and Jason a call for all of your Parts Inquires. They will take care of you!
On Friday May 1, 2020, my 2015 Sentra, with less than 28, 000 km, had the engine light go on 3 DAYS after the warranty expired. Apparently Nissan transmissions are still sub standard, given the number of reviews that I've been reading. My car also has 4 spots of rust on the trunk. How any car company is allowed to continue to sell a vehicle that they know has major problems is a crime. Nissan head office insisted that I call the service manager and discuss if they will cover the cost of changing the fuel pump ($800 + minimum $400 labour plus tax). Unfortunately I left a message today with the service rep, who assured me that I would receive a callback from the manager today, but they're now closed and I still haven't received a call. I can't drive the car because it's now a safety hazard, as it can stall at anytime, without notice. I had been to this dealership recently to inquire about buying a Nissan Kicks, but if this is how you stand behind your vehicles with known issues, this Sentra will be my first and last Nissan.
I recently bought a new 2019 Quashqai at Sherway Nissan. I had a great experience and want to thank James for all his help. As this was James’ first sale he did a wonderful job and his sense of humour helped us both get through the experience. Also, thank you to Junior, Gary and Cameron for making this an awesome and painless experience!
The staff were excellent in dealing with my purchase of a new 2020 Nissan Rogue. The sales team helped me pick my car and gave me the best deal possible and also gave me good value on my trade in. The service department has also been reliable and has a quick turnover when dealing with repairs. If you're buying a Nissan, Sherway Nissan is a great place to do so.
My experience with Sherway Nissan was absolutely the best! Danijela was quick to reply to my emails and was very patient as it took me a few months to have a look at the vehicle. She was very polite. I would definitely visit Sherway Nissan for my next purchase.
We absolutely loved our experience at Sherway Nissan. We dealt with Danijela, and she definitely made it worth the 3.5 hour drive. We got a 2017 Nissan Rogue in amazing condition. Would recommend Sherway Nissan to anyone looking to purchase a vehicle!
The choice was right. The service was amazing. We were taken care of from the beginning of browsing to the end of making the deal. It took several days but worth the wait. All expectations and negotiations were dealt with professionalism. The promises were kept. I have been enjoying my Kicks for nearly three months now and just want to add that I also get unexpected great comments from random people in public how the car looks "cool". Thank you Sherway Nissan... specially to Gerry T.. great job!
The choice was right. The service was amazing. We were taken care of from the beginning of browsing to the end of making the deal. It took several days but worth the wait. All expectations and negotiations were dealt with professionalism. The promises were kept. I have been enjoying my Kicks for nearly three months now and just want to add that I also get unexpected great comments from random people in public how the car looks "cool". Thank you Sherway Nissan... specially to Gerry T.. great job!
The choice was right. The service was amazing. We were taken care of from the beginning of browsing to the end of making the deal. It took several days but worth the wait. All expectations and negotiations were dealt with professionalism. The promises were kept. I have been enjoying my Kicks for nearly three months now and just want to add that I also get unexpected great comments from random people in public how the car looks "cool". Thank you Sherway Nissan... specially to Gerry T.. great job!
Terrible experience! Would not recommend AT ALL. Went in looking to lease a car and ended leaving with paying when I wanted no down payment AND a massive headache. Not only did the representative not give me the best deal possible until I had to ask for discounts that I should be getting but his manager was completely unapproachable and lacked serious customer service skills. After two weeks of back and forth with the representative, when I went to go pick up the car I find that the manager had put down my deposit to get my car delivered to the dealership as my down payment for the car - When I advised him that I had no intention to put a down payment he became rude and stated that the only way to find fix this was to run my credit AGAIN without a "down payment". Manager lacked professionalism, approachability and on top of that did not even bother to say sorry for the huge mistake he had made. Once I received the car and traded mine in - I find out that the dealership did not pay my previous balance in full so I was still having to pay my previous loan AND the new one. When I attempted to get a refund for their mistake they gave me the run around. A week and a half begging for my refund. The only apology I got was followed up with "It's my job to apologize". I have to give Kudos to the representative (Radu) for being able to stay professional while dealing with his managers because they were an absolute pain to deal with. Overall, an incredibly terrible experience. For someone who had such high hopes to begin a great rapport with this dealership I ended up leaving disappointed and frustrated.
Leasing from Sherway Nissan was a great experience. Charles Ames attended to my every need without delay. He was excellent. The manager Jay was incredibly helpful and made sure my needs were addressed. An excellent dealership with a real focus on the customer. I highly recommend Sherway Nissan.
Great, Amazing staff and sales people. Finding and buying a pre-owned vehicle was stress-free. Friendly, honest and knowledgeable staff. Overall, Very Positive Experience!
Great, Amazing staff and sales people. Finding and buying a pre-owned vehicle was stress-free. Friendly, honest and knowledgeable staff. Overall, Very Positive Experience!
I was recently in to change my winter tires and noticed it was extremely busy, I have worked in the industry and understand that as soon as it gets cold out everyone including myself wants to have there winter tires installed. Just wanted to say thank you to the service representatives who are definitely working hard to get all the vehicles completed. Some of us do understand how busy it gets this time of year thanks again.
Terrible customer service. Had an issue with my car and was told Nissan would send a tow truck. 3 hours later and it never arrived and there was no follow up from Nissan. We got this resolved the next day. Then when we tried to connect with the service desk, we couldn’t get through to anyone. When we finally reached a customer service rep, they told us someone would call to help us with the issue, and that didn’t happen either. It’s now day 5 without the use of the car. Absolutely terrible.
Dealership service experience is top shelf. Cannot thank service rep Jeff enough. These guys are thorough and professional. Had to have some service work done recently to a 370Z, highly recommend these guys
Great team to work with at this location. I have been enjoying my new Kicks very much. It's fun to drive! Thank you Sherway Nissan Team for putting me behind the driver's seat of my second purchase from this location.
Alex (Grenci) has provided such an amazing in-store experience. My mom was going to trade in her current vehicle and purchase a new vehicle & Alex was very welcoming, friendly, and patient to show and explain different models to us. As we made the purchase on the same day, Alex was very attentive and proactive on the follow-ups until my mom picked up her new car. Overall, we could not ask for a better experience and thank Alex and Nissan Sherway enough!
Absolutely awful service. Jeff is lazy, refused to help me with my warranty. Kevin tries to make you think he's giving you a good deal, meanwhile he's actually screwing you over. They replaced a couple of engine belts, which caused the car to make a screeching noise. I took it back 3 times, they couldn't fix it. I took it to Nissan at Dixie and 401, they fixed it on the first shot. I had my alternator replaced at Sherway gardens, and its popped up a warning light, Nissan at Dixie 401 is fixing it now. The car was covered by a 3rd party warranty I had purchased. Jeff told me that he contacted my warranty company in regards to the alternator and was told it wasn't covered. I later found out he didnt even call, and it cost me $1000 out of pocket that should have been covered.
Stay away from these guys
I recently visited here to claim warranty for wheel bearings. Jeff the service manager was kind and nice to me and they changed the bearings within few hours. Kevin had been good to me as well. I like them and their services.
Very welcoming and informative staff. Beautiful showroom and enjoyable car buying process. Will definitely be returning for service 👍Here's to Product Specialist Alessandro who took the lead in getting me behind the wheel !
Great experience at Sherway Nissan. Whole buying process was smooth and with great pace. Daniela, sales representative, made our experience very pleasant and with no surprises. She provided answers to all our questions some of them very specific. Her attention to detail was awesome. Big thanks to her!
Andrea was also very professional, knowledgeable and she understood our concerns regarding some aspects of extended coverage and she was explaining in a way that we could understand and follow what is covered and what are the exclusions. Mario was there and supporting the team with additional information so was the pleasure to see all team involved.
We recommend this place if you are looking to buy Nissan brand.
The Sherway Nissan team was fantastic to deal with throughout the entire purchasing process and after. Excellent customer service! Thank you to Mario & his team for helping us find the perfect vehicle for us at a great price.
The staff are very friendly and helpful, I always get my appointment on the date and time I wanted. And they’re always on time with my appointment I didn’t have to wait long for my services.
Popped in to have my wheel covers put on. I don’t have a matching set, one is a off brand wheel cover. When I came out to get my car, Jeff had given me a matching wheel cover!! I was thrilled!! What a great surprise. Thank you Jeff and Sherway Nissan! You totally made my week!!!
Excellent experience with dealership both online and in showroom. Very trustworthy and knowledgeable. Been to plenty of dealerships and the team just seemed so friendly and helpful to everyone. Manager Jay was very helpful explaining things.
I had a fantastic experience buying my car at Sherway Nissan. I was, admittedly, nervous, but Steve and Andrea guided me the whole process - from picking the car, discussing my options, to getting into the financial details - and made it very smooth. I truly appreciated the time they took to explain everything, and their candour. I would highly recommend Sherway Nissan!
Alessandro G at Sherway Nissan helped me get into my first brand new car. It was a personable hassle free experience. From the test drive right through to explaining all the details of the vehicle upon delivery it was a pleasure dealing with him. Polite, professional and above all else a good honest person. Solid representation of the company name.
I had an outstanding experience here. I'm in sales, so I was completely dreading the car-buying process.. However, what I got from the staff at Sherway was full transparency, complete attention to detail, respect for my time, and an unusually fun overall transaction.
My sales professional, Steve G, had me in stitches the entire time and made the atmosphere so comfortable - I felt like I had known him my entire life. The GM, Curtis M, the sales manager, Marco M, and my financial services manager, Junior T, were also incredible. Truly nothing but absolute gentlemen who went WELL over and above to take care of me. Even Theresa, the first face of the dealership, was a gem to speak with.
Thank you so much to everyone there, it was definitely a memorable experience!
Amazing customer service from start to finish. The sales staff and Manager made me feel very welcome. They patiently listened to my needs for a new car, showed off features of a model I hadn’t considered before, and processed everything smoothly. The service department has been painless and helpful. I’m happy to recommend to friends looking for a new car!
Thanks to Jason and Thomas for helping me out with my accessories. I really appreciate that you didnt try to over sell things that I didnt need. You listened to my needs, and you delivered.
I purchased my vehicle in October 2018 and Dan handled my sale. He was very knowledgeable, responsive and extremely helpful with all my questions. He made me feel very comfortable and was upfront about everything. Today I had to bring it in for service. Although I could not reach anyone by calling through to the service department, I did email Dan and he got me through to someone. I was able to bring my vehicle in the same day. Jeff assisted me once I got there and was amazing. He looked at my vehicle and knew exactly what to do. I was in and out within 30 minutes (probably less) my issue was resolved and they also sprayed my car down! Jeff made me feel comfortable and was super nice. This was my first car purchase since my separation and I couldn’t have picked a better dealership! The service I have received has been top notch! So if you are thinking of purchasing a vehicle, I DEFINITELY recommend Sherway Nissan!
Alex at Sherway Nissan is one of the best new car sales people in Toronto! Alex was very helpful, knew a lot about different models and options, and provided a wonderful car buying experience! People like Alex are a great asset to their team and to the brand they represent.
I strongly recommend him and this dealership to everyone.
Telman - TorontoLocalGuide review
Fantastic and quick service where they try to work around your schedule.
Jim in service is very friendly and helpful!
This dealership is also fantastic as they will transport your winter tires between different dealerships if it's easier for the customer which is something I have no experienced with other dealerships.
The waiting area is also more comfortable and they have a separate children's waiting room with toys and stuffed animals.
Amazing service and I never felt pressured. Alexander was very friendly and helpful. He answered all the questions, made purchase process enjoyable. He also cared about us after sale was done! Definitely would recommend Sherway Nissan to my friends.
I had an extremely positive experience from the moment I arrived at Sherway Nissan for a test drive and was introduced to the staff to the day I drove off in my new vehicle! Leah was my Sales Consultant and she made me feel welcome and very comfortable while at the dealership. She was professional, knowledgeable and very personable! I have already recommended Leah and the team at Sherway Nissan to family and friends and wouldn't hesitate in dealing with them in the future. Thank you for making what seemed like a daunting task a wonderful experience!
Everybody wants a quality product at a fair price and that's what Sherway Nissan delivered. Leah McCarthy is very knowledgable and showed me all the highlights of the Rogue and was able to meet my budget. I love the way the seats hug my body and are so comfortable and adjustable to me needs. The ride is smooth, quiet and has great pick up and GO! Although it has the room I wanted in an SUV it drives like a luxury car. Rick in Service was able to find the right winter tires for me at an affordable price. I'm thrilled with my new Rogue!
I went on for the servicing of Nissan Altima 2009 at Sherway Nissan and had the best experience out of all previous servicing experience. This was the first time I was visiting this dealership as I had been recommended by some of my friends who are regular customers.
The service manager Ashar personally handled all the queries I had and helped in diagnosing the noise which was a big bugger for me for past six months.
Although I live quite far from the dealership I will try my best to make it there every time.
Excellent service. The staff are always courteous. I have been dealing with Tisha and the service staff and they are excellent. I wish there were customer focused specialists like your team everywhere I shop!
Kudos to your Nissan team! I would recommend your company anytime to anyone (which I already have).. All the best for a Prosperous New Year!
A forever Sherway Nissan customer.