My husband and I have been with Airport Nissan for 15 years. We keep going back because the customer service is amazing, Raj treats us literally like family! He has gone above and beyond! We would recommend you to see Raj if you need a car!
I have bringing my car to Nissan ever since I purchased my car in 2010. Airport Nissan in Brampton has the best service, I refuse to go anywhere else. The manager, Steve, always ensures he takes good care of me. He is honest, professional, knowledegable and very personable. Dale, the service associate, is extremely helpful and pleasant. Every test drive I go on, the mechanics know exactly what's going on with my car. I feel very satisfied with the service I receive!
Great to meet with Raj,
He went beyond my requirements.
Made sure that I have fulfilled all my wishes in regard of the purchase.
Highly recommend Raj for your next purchase.
Thank you.
Great service and staff. They definitely know their stuff and were very accommodating as I had gotten into a little trouble with my Sentra and they were able to fix it within the timeframe I needed them to. Would definitely recommend you visiting Airport Nissan whether you need a new car or just maintenance!
It’s my third visit for 24000 km service there since I got my car , I bought from Brampton north Nissan but prefer airport Nissan because it’s close to my house. Even after spending $182 on scheduled maintainance my car was not washed. I requested car wash coupons but was declined . Not impressed at all ! Will prefer other location for service next time rather than facing arrogant staff .
Amazing and friendly service from all staff I've interacted with. They were sure to get to the root of the problem I experienced with my electrical issues in the car and got my car back to me promptly! Dale and Steven have been amazing and are great ambassadors for Nissan. I always leave relieved and with a smile on my face. Thank you.
In the past with Nissan I had an unfortunate experience which made me look elsewhere. I was given two different prices regarding a service that needed to be done. However, today Steven turned that around. I get my tires swapped at Nissan and after the change I was noticing something unusual. Steven provided excellent information and recommendations regarding my concern. When mentioning my experience that I had in the past, he reassured that it won’t happen again and to contact him if I have any questions or concerns. Not only was he helpful, he was also very trusting. As a result, this gives me hope that I won’t have another unfortunate experience again!
I had scheduled a service appointment for my Nissan Rogue. Fatima (Service Advisor) was a pleasure to work with as she first scheduled my appointment on a very short notice and efficiently took care of the paperwork in sorting out the charge for tire rotation (payable) and servicing of vehicle (covered under Nissan plan). Truly a customer first experience. Keep up the good work!
Amazing people here. Service department is the best. I have been taking my car to this dealership for almost 5 years now and they never disappoint me. Big shoutout to FATIMA at service department. She is very knowledgeable and patient and keeps you informed about the status of your car
This was my first time buying a Nissan and first time buying a car in Canada. Slav and Raymond Borg were the two persons who assisted me throughout the purchase and they were fantastic!! Excellent service! They were thorough, honest and professional. I am truly impressed and happy that I chose Airport Nissan.
Very professional service. On our third car from them. Extremely knowledgeable, polite and helpful staff. Specially Raj. His knowledge and understanding of the technology and functioning of Nissan products is impressive. He has always made himself available for help with any matter involving my cars. Prompt in returning calls, honest opinion, and very helpful. Would highly recommend Raj for any Nissan product. Double thumbs up !! Keep up the good work guys .. you rock !!
Shivam was really Honest and Open about everything which is why I chose to deal with him instead of other places. The buying experience he gave me was done with the utmost professionalism. Infact, he showed his own curtosy to me by dropping me off in his personal car and buying gifts for me upon delivery. I highly recommend Shivam. This five star review is only for Shivam and the very kind receptionist Victoria! But not for any manager such as Sandeep (Sandy) Malik who Lied to me and ripped off me during my delivery. I request the owner Mark Romeo to please look into this matter that Sandy rip me off for $3000 and I have evidence I can present in the court plus when I spoke to Sandy to resolve my issue, he instead rudely shouted at me with arrogance and very sick attitude towards me. Is this what you call a General Manager? He wasn't able to provide me a full truthful break up of the hidden fees he chucked into the MSRP in my second bill of sale. Originally my MSRP was fine but when my salesman got sick and was away - Sandy took the opportunity to change it. And Sandy Rudely shouting me - a customer spending $50,000? That's not a manager Mark, that's an arrogant crook. He is executing some crook business at your dealership. Please discipline him or get rid of him. Thanks, you would do yourself a favor.
This was my first time buying a brand new car and they made it very easy. Pardeep gave me all the information I needed to become a brand new car owner of a Kicks. He walked me through each step of the process very thoroughly so I had all the information I needed. He also responded and answered all of my question very quickly!
Great customer service, great cars and and very educated staff. Overall I am extremely satisfied with the experience I had at this dealership.
I had a great experience buying my Nissan Rogue. The salesman sat with me and went over all my options and found my perfect car! I felt like I had all the information I needed to make the best decision for myself. He also went over all the features of the car so I can enjoy all the bells and whistles. My next car will definitely be from Airport Nissan again.
I have leased and bought several cars from Airport Nissan. The only reason that I keep coming back is because I am a fully satisfied customer. Everyone there, from sales to service to parts, has always made me feel welcome and confident that my requirements would be totally fulfilled. The professionalism and honesty is unmatched. Keep it up Airport Nissan.
From the first time to taking delivery of the vehicle the whole process was made easy; fast; pleasant.
5 stars to Slav (our sales representative), for making it so!
All of the team - a big thank you.
I would definitely recommend this dealership.
We bought a Nissan Rogue special edition - our first time owning a Nissan .
Our first impression of the vehicle - great! - spacious - well made - easy to drive - the cargo area is a great design. Oh very important - need a key to start the car.
From research and talking to people who own one - it's a good vehicle
5 stars to Slav (our sales representative),
If you want a Nissan, you will be more than satisfied at this location. Raj was very knowledgeable and caring. He provided a vehicle with all the features while staying within the price range. Absolutely recommended.
Sandy and Raj were very knowledgeable and helpful. The Rogue has worked out great for me. Thanks a lot guys for giving me 5 star service. Definitely highly recommended. Thanks
Raj is perhaps the nicest, most genuine salesperson I have ever met. He works diligently to make sure his customers are well taken care of, and that the vehicles they are interested in buying are the right ones for each person and their lifestyle. I would highly recommend coming to this Nissan dealership to anyone looking for quality customer service.
We have purchased two vehicles at Airport Nissan and could not be any happier about the helpful service which we always receive. We've had the opportunity to deal with many members of the Airport Nissan sales and vehicle service teams including Mark, the General Manager. Everyone goes the extra mile to ensure that we are satisfied and they truly set themselves apart from other auto dealerships in every way.
Recently picked up a Nissan Rogue from this dealership and I am very pleased with the service. From the sales people all the way to the service counter, everyone has been completely friendly and courteous to my needs.
Tried to book an appointment Wednesday. Responded to the email to confirm for Friday. I did not get a response and called in to make sure my appointment was there. It was not. Came in Friday and since it's tire season I can't get my car in until next week. Guess I'll go without service being done.
Nice speaking with manager Abbash. But i could not get the used Nissan Rouge satisfying my budget. Search still on the way.
I bought Nissan Sentra 2018 model on Oct 17, 2018 . Great customer service . Humble and generous executive. Good place to visit to get good deal
Absolutely Amazing!! Pardeep was our salesman and I would recommend him to anyone interested in buying a Nissan. We went in knowing what car we wanted but asked lots of questions to make sure what we were looking at would actually fit our needs. He didnt pressure us to buy right away, gave us rough costings. We went back a couple of weeks later, and was ready and willing to help us finish our purchase. He helped with the quick turn over we needed, between purchasing and pick up. I am in LOVE with our new car, and Pardeep helped make that happen!
I bought a Rogue recently from this dealership and couldn't be happier with my purchase. My salesperson Raj was very knowledgeable and wonderful to deal with. I even met the owner Mark who happened to be in that day and who couldn't have been nicer. Raj took care of the whole process from beginning to end with utmost professionalism and integrity. Highly recommend this dealership and will definitely go back when it's time for a new vehicle!
Great experience buying my Rogue there, thanks to Pardeep he's a great sales person.. no pressure sale, and very pleasant to deal with.
Hope to see him April when my parents go purchase their car. Love my ride
Thank you
Tania
Was so happy with the level of service & guidance through the car buying process. No high pressure sales tactics - comfortable, friendly staff. Big shout out to Stefany & Ray for all their help!!
driving a 1998 Ultima -had a small warranty problem took it to Airport
Nissan which is across street from my office and spoke with Service
Manager Carlos Torres. He took the time from his busy schedule to see me and help with my small problem. The dealership seems to be very kind and caring to their customers and other Nissan owners. Great Service-nice people and I believe this treatment will be given to anyone who goes to their dealership. I'd have my car serviced there anytime with their attention to detail. If you need a Nissan dealer give Airport Nissan
a chance to show their service excellence . Thanks to the whole crew there for the help.
Great experience buying my new Sentra from Airport Nissan. Pardeep was fantastic in every aspect from start to finish. Beyond expectations.
My wife and I just purchased a 2019 Rogue from Stefany Yumul. She was very helpful and made great suggestions, even recommending a less expensive vehicle that she felt would meet our needs!! What salesperson does that?? I recommend anyone looking for a Nissan to go see Stefany and Ray. Highly recommended and thank for the great service and great deal!!
Called Nissan Airport and spoke with the Service Advisor at first. Unfortunately, she was not able to help me. She transferred me to her Service Manager.
I just want to say Thank You for your help and suggestions for my Nissan. He took the time to explain what I needed and was very patient with me.
Brought the car in and received great service.
Very professional and great customer service!!
Would definitely recommend bringing your car here.
Good service. Very friendly staff. My friend bought car and trade her old car. All done in 3 days. Special thanks to Mr Anil Sharma.
Just picked up my 2019 Kicks SR last week. I am absolutely in love with it. I would not have been able to make this beautiful purchase if it wasn't for Pardeep. He is as professional, friendly, smart, funny, and driven as they come! He works with the customer, rather than for the customer. Whatever questions we threw at him he answered them honestly and efficiently, always giving us the chance to make a decision, never pressuring us. If you are looking in to getting a vehicle make sure you visit Pardeep. I promise that you will get top notch service and you wont be disappointed!
I just bought my 2019 Nissan Rogue SE and had the pleasure with working with Pardeep. He is an excellent salesman and just a wonderful person overall. Pardeep was very informative, easy to talk to, and very accommodating. Not once did he make us feel pressured to buy the car right away, but instead gave us time when we needed to think about our options. We ended up buying a car that we love and we have no regrets. This is the first time we bought a brand new car and must say he made our experience very memorable. When u come here make sure to ask for PARDEEP. I will definitely recommend him to all my friends and family who will be looking for a car as well.
Jim and John in Parts are the best customer service people I have ever dealt with. I also happen to have some unique requests due to the make and mode of my car and both of them are always willing to go the extra mile in looking stuff up, calling whoever they need to, to get my part in my hand. Cant say more good things! Keep it up gents
Best deals with cheap price, then why I have to drive old car . With same amount I can drive brand new from this airport Nissan. Thanks 🙏Sandy .
Had a wonderful experience at airport nissan. Highly recommend every one to consult Pardeep Dhami. Great communication skills. Love to go there for nissan services. 👍🏻👍🏻😁
Just picked up my wifes 2020 370z.....Raj was absolutely the best....professional and friendly from beginning to end no ifs ands or buts. Mark was great right off the bat and that goes to show why Airport Nissan should be your first choice if you want a Nissan.
And yes my wifes 2020 370z has a manual transmission!!!!!!
Thank you Roger for diagnosing the bad gas issue in my car. It will be great if you guys can charge less labour for your services because I end up devacing and cleaning the gas tank myself to get the car up and running which took me less than an hour rather than paying $600 for 5 hour labour at your dealership
I had a great experience of buying a 2019 Nissan Kicks 2 weeks ago which we totally love. Salesman Bashir and sales manager Arsalan were very courteous and knowledgeable. They explained and offered additional services without pressure. It didn't feel like playing poker during negotiations. Thank you Airport Nissan.
I had a great experience of buying a 2019 Nissan Kicks 2 weeks ago which we totally love. Salesman Bashir and sales manager Arsalan were very courteous and knowledgeable. They explained and offered additional services without pressure. It didn't feel like playing poker during negotiations. Thank you Airport Nissan.
Never thought Airport Nissan, who's suppose to be a leading dealership renowned for their GTR to have better sales managers for wholesale. Referring to Jim's inadequate help, attitude, and lousy conduct. Telling me "not to call back here anymore" - You represent Nissan, Jim! Leave your pride, attitude and awful comments at home with your wife.
As quality auto parts, we're a body shop as well as an automotive (aftermarket) parts supplier.
One of our customers needs a rear seal / fender liner and as such, we called Airport Nissan's part department and ordered the parts.
As the part gets delivered today, they state that it's mandatory to pay cash. We explain that all dealerships take credit cards over the phone, we buy $30,000 worth of parts a month.
The parts manger JIM * speaks to me in a condescending tone, speaking over me, asking me "WHAT ARE YOU TALKING ABOUT?" after every response in my attempt to rectify this issue.
Needless to say, airport nissan's parts "manager" JIM has no idea how to handle customer service, nor how to speak to other business owners that are providing THEM business. Never had this pretentious problem with 401 Nissan.
My family has bought and serviced 5 vehicles from this dealership. Sometimes, the service work is covered by warranty and sometimes it isn't. Regardless, the service we receive every time is exceptional, and the value for our money can't be beat.
pretty good dealership - courteous individuals and friendly staff. however only 2 negative experiences in 3 years:
1. rear car door would require extra effort to close fully and when brought up this issue with dealership tend to have a poor explanation (e.g. vacuum in car), but other doors close just fine.
2. passenger seat LED indicator: This has always been an issue where someone would be sitting in the seat and then LED would turn on, meaning passenger airbags are OFF, however this is obviously not the case. Initially brought up this issue with service manager and after looking at it he simply said there's "complicated electronics" which may take a few minutes to work and nothing is wrong. Sure enough, Nissan just sent me a notice in the mail for a recall last week on this issue which of course makes me wonder why would he lie!?!
Hello, I have been dealing with Airport Nissan for quite a few years. Bought many new Nissans and Infinity from this dealership, dealt with almost all sales individuals Raj Sahota, Anil Sharma, Mukesh Dash, Jag and others at the dealership along with their Manager's Mark and Sandy (Dr.) .. and ofcourse the Admin staff Jennifer and more...to the Service staff ... I must say they have all been exceptionally great. I do highly recommend this amazing Team !
I had also very bad experience, I went for car service which was due after 24,000 KM. When I picked my car I did not checked it any scratches etc. and in the evening when I was going for wash my car I found so many scratches on front bumper on passenger side. I call the service center but it was closed at that time it was around 6:30 pm.
It was Saturday on that day, so I went to service center on Monday and showed the scratches to service manager first he refused it and later said OK come tomorrow and they will buff it to remove the scratches. On next day he was not in the office and I talked with front desk guy about this and he send mechanic, mechanic said the scratches are very deep and buffing will not work, he did buffing and that's exactly happened after buffing , the scratches showing more clearly.
I went there for routine service but due to mechanic mishandling my new car has scratches now.
Very bad experience -----------
I bring my Maxima here for service and I gotta say it's been a pleasant experience. The price reflects dealer prices so I won't remove stars for that aspect but the service techs know what they're doing and are completely ethical in giving the appropriate options for repairs.
For example, I had warped front rotors and the tech I dealt with said I could machine them now or later when it got worse, the price would be the same. He could have just suggested replacing the rotors at a much higher cost. For this, despite the price point and my car being a last gen model I continue to come to Airport for repairs.
Terrible experience. Twice. The first experience doesn't need description, but the second warrants poor professionalism. I went in to make an appointment with a coupon that gave me $15 off an oil change. I made sure I asked the service people if my coupon would work (since it was sent from London south nissan ), and the man said it would be applied and proceed to schedule my appointment. On the appointment date the guy at the service desk said he couldnt acknowledge my coupon, which defeated my efforts of asking the first guy the week before. This dealership is an extremely poor excuse for a Nissan dealership and they should just fold. The one I go to London and in brampton north always provide exceptional service. This dealership needs to close....just look at their ratings. Smh