A fine dealership to work with, one that listens, provides friendly service and not overly pushy or overbearing . The staff overall at Nissan are helpful and provide a good level of customer service. As for the sales team specifically, they were all helpful, pleasant to talk to and were fair every step of the way. I would recommend them to my friends and family as I am recommending them here today. Thanks Nissan Clarington for the solid purchasing experience.
Went in to change my seasonal tires, fast, efficient, friendly.
Returned a few days later to tighten my tire bolts drove right in and right out literally. Impressive
Very friendly and helpful, gives you all the information without feeling Pressured into making a quick decision. Would Definitely recommend coming here, especially if first time buyer.
Back in November I purchased a Nissan Rogue from Kourtnee, she was amazing! Not only did she thoroughly explain different models and the process of buying, but she was kind and considerate to my busy 1 year old. I’m thankful for the check ups since purchasing and the amazing client care. I will definitely continue purchasing my vehicles from Clarington Nissan! Thanks again team.
Rocco, Owen and the service team are a pleasure to deal with... Excellent service all around!
I am always beyond happy with there service, I have been coming here for over a year now.
After dealing with a 2nd hand dealership and being given the run around with a warranty I came to the big guys at an established dealership (Clarington Nissan) they helped me by giving me the Advice I needed to get my warranty reinstated and I have been coming here ever since. They didn’t have to help me at all as I didn’t even purchase my vehicle here but they did. They won me over for life.
I later replaced the transmission in my car With a brand new one from Clarington Nissan. They gave me a loaner car free of charge for a week while the work was being done. They have assisted me with amazingly thorough details. The fan went this winter in my car and they got me in right away so my kids and I didn’t freeze when the snow hit. I can’t say enough good things about Owen and Rocco I highly recommend Clarington Nissan.
Great experience, patient, helpful . Will definitely go back and recommend
Last week, we took advantage of a great offer of renewing our lease which was proposed by Kortnee Burgess, our Sales Consultant, at Clarington Nissan.
We want to take this opportunity of thanking Kortnee and Jonathan (Business Manager) and the rest of her team for a friendly, knowledgeable and very accommodating experience!! Job well done!! Highly recommend the Clarington Nissan Team!! We LOVE our Rogue.
From the time you step into Clarrington Nissan it's as if your the only customer in the dealership. Professionalism, dedication and a very special team assists you in anyway possible. My Nissan Juke gets the best care possible I'd highly recommend Clarrington Nissan!!
We recently purchased a 2017 Murano Platinum. I want to acknowledge the sales staff, especially Jesse Smith, for her knowledge and guidance in our purchase. All the staff were extremely pleasant and helpful. This dealership is exceptional.
Expedient, professional. Been going there for a few years with no problems or concerns.
I had to order a new tire since mine couldn't be fixed. It arrived faster than I was expecting. I asked Nissan to look at front brakes as I thought they were due to be replaced. The front brakes were overdue and they were able to do it that day even though I had not booked an appointment for that. Nice staff person who went over everything with me. I am very satisfied with their service. And as always, I got a complimentary car wash. 😊
From management to sales to service only quality, knowledgable and upbeat service. Best was the dealer principal and general manager came to a positive solution for an airconditioning challenge I had on my new used Altima purchase. Sure appreciate the empathy and reasoning ensuring this customer satisfaction!
My wife, Jen and i were shopping for a car with different dealerships in bowmanville. We were extremely impressed with the service provided by Josh. We ended up purchasing a brand new Nissan Sentra SR. Thanks so the manager Sean got us our two tone colour. Johnathan was very helpful going through all details and explanations. They are all very professional, kind, helpful and understanding.
We would definitely recommend Clarington Nissan!!!
During this COVID-19 mess, the transmission on my car went. It was still covered under the warranty, and the dealership I had bought it at was not answering or returning calls. I heard through a friend that Clarington Nissan was still open. I called and they picked up immediately. I was able to tow my car over right away. They gave me a free rental car while they worked on my car. It took a bit longer because they are down a few mechanics and ordering parts takes longer. But I was so satisfied with their work and help during this time. They were so friendly and helpful and explained everything to me every step of the way!
Friendly, knowledgeable staff and service team! They take great care of my car and always answer my questions and address any concerns I may have. I won't go anywhere else to service my car.
Friendly, knowledgeable staff and service team! They take great care of my car and always answer my questions and address any concerns I may have. I won't go anywhere else to service my car.
I wouldn't trust this shop even though it's under new management, I brought mine 2019 brand new Altima for service here first time and they scratched right side parked it the way I couldn't notice the sctrach because it was parked so close to new cars!! Service manager brought in dent guy and both of them said their was a dent from kids playing, but I didn't see any because I know where I park and i take care of my car! They wouldn't take responsibility for it which I still think they damaged it! I would rather bring my car further to Ajax Nissan their service department is great!
Debbie alerted me to a recall notice after my car had already been serviced. Saved me a small fortune. She was always helpful with arranging loaners and showed that she actually cared about my experience.
This was my 2nd new purchase from Clairington Nissan
Picked up my new Rogue in September
A great bunch of people friendly knowledgeable I was really impressed
They all went out of their way to make sure my wife and were happy
Josh and Dennis in sales Johnathon in finance and Debbie in service and Tyler you make a great
Coffee
Many thanks
Just bought our first Certified Pre-Owned Nissan product. No B.S. Everything was as promised. One of our better dealership experiences. Friendly staff.
I recently took my car in for service. Not only did they squeeze me in a 48 hour window with multiple tasks, but the manager Rocco was beyond transparent about costs and personally made sure my car was safe and reliable for a long drive in a snowstorm. I've had bad experiences elsewhere, so I was nervous, but wouldn't hesitate to drive from ajax to this location for services in the future. All staff were very friendly and helpful.
Staff is friendly and explains every detail thoroughly.
Really happy of the service experience, GREAT JOB!
This was my first visit. The staff was courteous and competent. Who enjoys waiting for their car to be serviced, usually I hate it. But this was the first time, I had ever been disappointed that my car was ready so fast. The waiting area, had this incredible massage chair in it, and free wifi. So while I waited for my car to be done, I got a great massage, and watched Netflix. As an added bonus, they washed my car ! I will be back.
Expect top notch customer service from Kaitlyn in Parts and Debbie in service. Whenever I have an issue they are front and centre with a smile and eager to help get the job done right the first time.
Small showroom but a very large lot with lots of cars on it outside, the service area is nice and has a very nice large waiting room for customers. Staff seems friendly enough and was able to answer all my questions. Although I didn't buy my new rogue at this location I will definitely be bringing it here for all its service.
I had previously given a 3 star review, but have amended it after my recent experience, because they are under new management, and it shows. The new attitude is very positive and friendly, without being pushy, as I had found previously. The staff seems to be all new, and they were very helpful and informative during the process, and were excited for me when I picked up my new car.
If you see poor reviews for this location, check the date of them - any from 2018 or before would be under the previous management, and those issues no longer seem to apply.
Huge thank you to Dennis, Josh, Johnathan and the rest of the new team at Clarington Nissan! They made my car buying experience super easy and stress free! Thanks again I love my Altima!
What a great dealership. Truly. From the moment I walked through the doors to my actual delivery everything was handled with such professionalism that it was an actual pleasurable experience. I was not looking forward to getting a new car because i dreaded having to deal with the typical sales pitches and haggling that almost always happens. Not at Clarington Nissan. Chad Houthuys was so nice to deal with. Gave me all the information i needed on the actual cars I was interested in and gave each one to me for a test drive. Allowed me to make a decision on the features I liked and wanted. No pressure, no hard sale pitch it was quite refreshing. He was a quite a nice young man and will be dealing with him for my future purchases. I do not think I would want to go anywhere else due to the great service overall.
While we were there the sales manager (I apologize for not remembering his name) came to us fully knowing Chad was looking after us just to introuce himself and the General manager, Sean Williamson also came to introduce himself telling us we are in good hands and if we needed anything to let him know. Team work what a concept. So many times you go to a dealership and I feel like food for the piranhas. Not at Clarington Nissan.
I have nothing but good things to say. The sales rep Dennis was very helpful. My wife and I took 4 or 5 days with selecting a vehicle from multiple companies. Dennis never pressured us and was always available. I called him multiple times daily with different questions and he always answered and found the info I was looking for if he already didnt know. I would highly recommend them.
The staff at Clarington Nissan are very friendly and go out of their way to make sure you feel welcome and comfortable. While looking for a new car, Josh was very helpful and awesome. He is very respectful/honest and put in 100 % effort. I definitely recommend buying a car at this location. Johnathon is the financial services manager and he was AWESOME! He is very knowledgeable in what he does and makes sure you have what you need. After talking with Johnathon I feel very good with my decision.
The staff at Clarington Nissan are very friendly and go out of their way to make sure you feel welcome and comfortable. While looking for a new car, Josh was very helpful and awesome. He is very respectful/honest and put in 100 % effort. I definitely recommend buying a car at this location. Johnathon is the financial services manager and he was AWESOME! He is very knowledgeable in what he does and makes sure you have what you need. After talking with Johnathon I feel very good with my decision.
Excellent service recived from the start with Josh and Jonathan. Had a delay on the deliver of the car. Sean called right away to let me know and make other arrangements. Was even offered a loaner if needed with out asking for it. Nice to see staff who are happy and actually enjoy there jobs. Nice to see the turn around of Clairington Nissan.
The team at Clarington Nissan blew all other service centers and competitors out of the water and that includes other countries like Australia and provinces within Canada! I came to them out of an emergency halfway between my origin and destination (1-2hrs out of the way). They went above and beyond to assist me during this emergency and even helped keep me calm on the side of the road. When I arrived they had a loaner vehicle ready and waiting for me. Like all service personnel, they like to assure customers that they will take care of you but rarely do. Wes, Aakash, Kaitlin and the crew at Clarington rose meet that promise and really did take care of me.
They had my car for over a week with a transmission replacement (2013 Juke) and when I picked it up they had even washed the outside of my very dirty vehicle. I was so blown away by their service that I returned to them a short time later, again driving 1-2hrs to them, with a brake issue where they once again bent backwards to assist me. Even after I left the dealership, any questions or concerns I had I could call and they would take the time to explain the mechanics of the vehicle and why I was experiences what I was. All without making me feel ignorant for not already knowing this. It is that care and consideration that you are a person and not just another ticket that really sets them apart.
I may have gone to them out of an emergency but I am staying for their quality of product service and unwavering morals that reflect in their client service. I would not hesitate to recommend their service department.
**Side note about sales, Dennis sat down and chatted with me one of these days while I was wait for my vehicle and I asked to price out a new one. He was also very knowledgeable and personable (as all car salesmen/women are) but he knew I could not afford a new vehicle at the time but still enjoyed the conversation and treated me as if i was dropping money on a GT-R!
Bravo to everyone at this amazing dealership!!!
Appreciated the personal attention from Brian Mathews and also from his service manager when I bought my used vehicle. An issue was brought to my attention by Josh Kaufman and I really appreciated that. I am quite pleased with the sales experience.
Christina will be your guide on an epic adventure of shopping, exploring, and discussing everything you want to know about cars. I came looking for my next vehicle and Christina held my hand from my first outrageous wishes to a car that is practical, comfortable, and has a great price. She saved me so much time, headache, and worry about purchasing a new car. If you want to have fun, shop, and purchase your next dream car (within your budget) join her at Clarington Nissan. She even helped get my keys out from inside my old locked car. Such an angel and I cannot thank her enough.
The staff here is so helpful. We were greeted with smiles and a handshake. We were not pushed into any deals that we didn't want or need. Everything and I mean everything was explained in detail. They answered all our questions. I would definitely buy from them again.
I had such a great experience at this dealership! I can say I have dealt with many dealerships in the past BUT the 3 people I dealt with here are amazing. The salesperson ( Dennis) worked the numbers in collaboration with the new Sales Manager and the Business manager to make sure I got into the car I really wanted. I have had issues with other Nissan dealers for service. I am so happy I found these guys! check them out you will not be disappointed
All the staff from top to bottom are top notch. Thank you Christina. We love our Murano!
What an amazing place! I was having problems with my car, I called them and within an hour they diagnosed my car and arranged a rental on time for me to pick up my daughter. Everyone prompty answered all my questions and concerns. Sean is the new manager there and he is totally amazing! I will no longer service my car at the other location as I found such a wonderful place to take care of all my car needs.
Update: Currently working with this location to resolve these issues. I was contacted by management who explained a few things over the phone and were apologetic about what had transpired and assured me that they were working on discrepancies. My rating reflects the fact that even though my initial visit was disappointing, i respect a company who values their customers enough to reach out and prove that they value me as a customer! Much appreciated! Hopefully my next visit will increase my rating even more.
Original post: I brought my car in to have the tires changed today and to have my front left wheel looked at to see what was making the noise. I've never been charged for a noise check when my car is already up on the hoist. Price changed for tire change from $34 to $48, which is huge, and then they wanted $120 to take a look at the wheel! So i went to Toyota (accross the street) only $34 for tire change and $57 to check the wheel. Guess 10 years of loyalty isn't much for this new management! Thanks Toyota for having my back❤
We are the proud owners of a new 2018 Nissan Pathfinder. Our experience with the whole team at Clarington Nissan in Bowmanville couldn't have been better. Our local dealer didn't have what we were looking for and we were lucky to have found it at Clarington Nissan. From the accurate trade in quote from Josh, sight unseen, the patient financial guy in Jonathon to Denis our salesman who put the deal together, our day spent at Clarington Nissan was very rewarding. Thanks again for everything, you are a wonderful team. Barb and Tom
Amazing staff super helpful. Go above and beyond to make sure your happy and get everything you need. Highly recommend them. Best service ever.
I have worked here for 10 months and believe me when I say you want to do business here since ownership has changed.
The change is positive in every way possible.
You WILL be treated right and you WILL leave feeling appreciated for your business!
Very satisfied. Great service friendly staff. Good hot chocolate
Super friendly sales agent, Paul. Provided support by answering questions on the phone about a used suv. He went outside and inspected the car and called back to report on the condition. Great service! Very straight forward. Jonathan also helped make the financing details a breeze to understand and provided updates regarding finance approval. Overall an excellent place to purchased a used vehicle. Purchased my new suv from here and I am super happy with everything.
Lol
First store I have seen providing free coffee , other dealerships dont .
Service department is good , prices are good
Infiniti endras wants $400 (just labour) for a brake replacement they did for much cheaper
Service staff is great. Listened to my problems and had an idea about what could have been causing it. Quick turn around on the fix as well.
The service department staff at Clarington Nissan are superb. They care about the customer and will go out of their way to ensure you leave a happy customer.
I have had a number of issues at Midway Nissan (which is where the vehicle was purchased) and chose to switch to Clarington Nissan as soon as they opened up for all servicing requirements (not currently looking for a new vehicle just yet).
The service I was receiving at Midway was leaving me NEVER wanting to own another Nissan product ever again - I tried posting a review on Midway Nissans site to express my immense displeasure and disappointment with them - they censor every review and will not permit negative reviews to be posted.
The staff at Clarington Nissan have definitely changed my opinion and views of the product they sell. They are backing up that Nissan name - yet they were not the ones who sold me my vehicle - they have gone above and beyond to win back a loyal customer - the 2 Dan's behind the service desk at Clarington Nissan are honest and do what's required to keep the customer happy.
Here's to keeping my vehicle on the road for another 5 years
Thank you Clarington Nissan
Great service. You don't feel like a "number" like some larger dealerships. They take a personal interest in you and your needs. Salespeople (like Joey) are very professional and courteous.
Horrible experience!
my wife was looking at purchasing a 2015 Nissan Murano Platinum as her current Maxima is starting to get older. We decided to stop in and visit Clarington Nissan as it was fairly close distance to our home in Courtice and thinking since the store isn't busy we would get decent treatment. Unfortunately that was a mistake, I spoke with Joey who i must say was exactly like one of the greasy car salesman that make all the other honest hard working guys a bad name . Horrible at his job, very limited product knowledge, incredibly rude and ignored my wife pretty much the entire time even though he knew the car was for her as we told him MANY times! Lied about a lot , very poor selection of vehicles , incredibly poor management.
This is a new store and i have stopped in before looking for the murano and spoke to someone else as the entire staff has changed in a matter of 4 months and changed for the worse the way it seems.
You will never earn my business Clarington Nissan and i will make sure none of my family or friends visit your dealership either, With Joey on your sales floor i dont think you will go far in a very competitive business.