I was phoned about a new car purchase and given options on what they had in stock at the time, and gave me a bit of information to take into consideration when I was making my final decision on purchasing my Nissan Maxima 2014. I thank the salesman for doing that and I really can't remember his name, but I think he was called John, but don't quote me. Thank you again for your service and information.
Adam
My 5 star is for Adolfo (sales & lease Consultant) . he was very helpful when i and my family went there to see few cars.
I had a great experience with Rena Walker. She is friendly, honest and very knowledgeable. I would highly recommend her!
I just bought my very first car at Jonker Nissan. Rena Walker made the process so easy, she explained everything in full to me so there were no surprises. She was very knowledgeable and patient and she answered all the questions I had and put me at ease. I will definitely be back to buy my second car from her!
I came 45 minutes before closing to test drive one car and I ended up heading out for the test drive with 30 min of time. I kindly asked the SALES MANAGER to help me connect my phone to hear how the speakers sound and he was extremely rude to me and said " im not going to show you just listen to the radio and come back quick". Keep in mind not everyone test drives a car for the driving experience, some people test drive for other reasons. Over all dont recommend. Also two days before I came to test drive another car and again they were not very welcoming but atleast he wasn't rude. I believe they are only nice when they see a very serious and determined customer that wants to buy for sure. I even said to him I am only here to get a feel for a variety of cars and im just looking for now.
Thank you Daniel for recommending on which service package was best for my car.
Kristine the Service Consultant was so professional to deal with. She kept me well informed of the work that was being done on my vehicle.
I will definitely only be taking my Sentra to Jonkers Nissan for now on. I was very impressed with the whole team and experience there.
The staff here are always very friendly and helpful. I actually work for another manufacturer but drive a Nissan and this morning I went in and saw Sam at the service desk. He got me in right away and was very professional. I had misplaced the lock key and they helped me remove the wheel locks from my vehicle at no charge. Matthew the technician was very friendly and helpful as well. If you drive a Nissan go see the service dept at Jonker. Thanks guys!
Moe at Jonker Nissan has been amazing. No pressure and answers all of our questions honestly.
Had a great experience at Jonker Nissan in Surrey (Langley Bypass). My wife and I checked numerous vehicles, both new and used. With the helpful and knowledgeable advice from Les, our Jonker rep, who explained pros and cons of each vehicle based on our stated needs and wants. We ended up leaning toward a beautiful blue 2020 Rogue Special Edition.
Les suggested we take some time to think about it. No sales pressure at all. We returned the next day and bought it. Everyone was friendly and helpful, and we got a great deal, too.
To the GENERAL MANAGER/OWNER/PROSPECT.
Not sure what to call this service. That also during COVID Times. This is how you treat your customers. Extremely Disgusting Practice.
Would have liked to buy from the nearest dealership. So, asked for a Lease Quote. Was provided with a quote by "Moe Khan" of over $200/month above what the Nissan website gives you. Do the math. Over a term of 4 years, you would pay them extra 200 X 48 = $9600. That is $9600 more than if I was to lease the vehicle at FULL MSRP.
Asked for a breakdown. Never got a reply back.
Nissan Website quote $514/month
Jonker quote $732/month
Quote from another Nissan Dealership $460/month.
AMAZING!
Love that their service dept opens on Sundays!!
Bought a pre owned 2016 Frontier Pro4X, had a situation with sun roof leak, part missing from factory. Service dept. saw problem, ordered the part, installed, tested for leaks, problem solved. No hassle, no charge, and sales team was great when I purchased the vehicle
Byron was a fantastic representative for the dealership. He was helpful in every way, personable and honest. Would absolutely recommend this dealership and Byron as a representative. Cheers!
Rena Walker( sales consultant) Is fabulous! She is so incredibly personable and ridiculously knowledgeable about her products (Nissan) Thank you Rena for a refreshing experience shopping for a vehicle. No wonder you are Club Excellence and a silver award winner! Thank you!!
Great dealership with a nice attitude!
From their website
“What Makes Us Different
At Jonker Nissan, we’re proud to offer a fresh, modern approach to car shopping. Thanks to our range of online tools, getting into the driver’s seat has never been easier. Whether you're looking for a brand new Nissan Pathfinder or a used Nissan Rogue, browse our continuously updated inventory, and feel free to ask us anything, anytime, on our website. Booking a service, requesting a parts quote, scheduling a test drive, and even applying for credit can be done from wherever you’ve got a connection! The future of driving looks bright at Jonker Nissan.”
Bought a Leaf from Jonker last year, the sales rep, Bill, was really helpful answered all our questions and was knowledgeable about the car. I usually find sales safe ignore me, probably because of the way I dress :) But Bill went for a test drive with my wife and I even though it as nearing their closing that day.
The service safe is always helpful, and gives accurate quotes before the job. So far no major issues, perhaps the accuracy of the quotes may change depending on the issues, but so far so good!
I have been to the autospa three times for various issues and the staff there are amazingly helpful and friendly. I recommend them to everyone, and would not want to go anywhere else :)
Great place! Great sales and service
Service department is top notch! Really take care of you and have genuine concerns above and beyond the call of duty. Big shout out to Sam. Very helpful and hugely appreciated. Thank you!
Wow! Amazing service. Daniel running the service department on Sundays is fabulous. Very professional. Got us checked in quickly and got us comfy in the customer lounge while they made the repairs. Then went above and beyond and had our car ready sooner than expected. Exceeding all expectations. Thanks Daniel for the great service. HIGHLY RECOMMEND. Great experience. I tip my hat to you kind sir! Cheers!
I had a recall for my 2016 Leaf and needed some slight marks touched up through my extra warranty. After a little conversation they agreed to do both at the appointment. Which was great because I don’t like to have to travel out of my town to the town where Nissan Dealership is.
I was first appointment of the day at 7:30am and was pleasantly surprised that it was open before that time. Sam was great and I was on my way. It took less time than was said and I was on my way home.
Thanks Sam!
I recommend Jonker Nissan to everyone! As a woman it is so hard to find a service provider that you can trust and isn’t constantly trying to up-sell you. The service team is fast, efficient and honest. Great work!!
These guys are great. Jacob and team are polite ,professional and we had a great customer service experience with them. They did a thorough analysis of the issues and found a solution that saved us time and money. We've always had great experiences with Jonker Nissan.
The service advisor William Was very helpful! when I asked him other questions about the car. Not related to the recall issue. He kept me up to date with the progress on the recall and explained everything that was done. He also made a print out of where the motor mounts are when I asked him about them. He had my headlights adjusted free of charge. Great service. I definitely will take my car back to Jonker Nissan
We love in White Rock, but gladly drive the further distance to see Kristine in the Jonker Service Department. She is fabulous and always does the very best she can for us. I have been to other Nissan dealerships, but this is the only one that washes and vacuums my car every time and always goes above and beyond.
Rena was amazing! Helpful, patient and she knows her stuff! She helped find me a new car for my growing family. I didn't have a lot of time to search, so it was essential I had a rep that knew what they were doing. Ask for Rena, and she will get the job done! Thank you for helping me find my family vehicle!
First time here for a service, Great experience!
They were able to get me right in on a Sunday when no one else is open and they worked diligently to figure out my issues. Not everything was found but what they were able to help me with they even gave me a small but helpful discount. Would definitely refer these guys to family and friends. Thanks so much!
We had a great experience at Nissan today. My car needed new brakes and our estimate was given and the job was done in a timely manner. Our front end service rep, Daniel, was personable and cheerful and thorough. I always trust this dealership to take good care of our two Nissan vehicles! Thanx so much.
Detail was fast and efficient. Could have been more thorough cleaning the inside doors/cup holders but overall great service. Customer service was great. Well worth it!
I bought my car from jonker and always get car service done from there. My experience here is excellent. Staff is friendly, thorough and provide you all details on your questions. They give you discounts and best prices. I am very happy with my experience at Jonker Nissan Langley.
I had Rena for my sales representative and Dianne for Financing.
They are both amazing! Very honest and relatable people and they truly go above and beyond for their customers.
I would suggest booking an appointment with Rena when going in to look at a Nissan as she is very knowledgeable and honest.
Since buying my car every service has been seamless. I’ve had to have my tire replaced and the parts manager was able to find a tire and get me in right away! As always the service staff are friendly, professional and quick!
After using multiple dealerships (3), I’m convinced Jonker Nissan is the best! They also coordinate with Joker Auto Spa (which is also amazing) so you don't have to do anything other than say you want to send your vehicle there!
They have the best customer service. Greg the manager in their service department goes above and beyond and it’s much appreciated. Great team of hardworking individuals who try to provide the best service they can. Highly recommend Jonker Nissan!
Rena was very nice with me from the moment I called about the vehicle I purchased. She knew exactly which vehicle I called when I couldn't remember the stock number. Reggie was very personal and we had a great chat when he was taking my credit information. And Diane was amazing. I asked to put the automatic payments on a different day and when I got back from the insurance lady next door it was completed. Great and efficient group I worked with
Great service , friendly courteous and knowledgeable staff. I really appreciate the fact they are informative and not high pressure which I find rare with most car and service dealerships. If your looking for a great dealership to service your vehicle this is definitely where I recommend to go! Thanks again!!
The team at Jonker Nissan is top notch! I’ve been a customer for years and have never been disappointed! Knowledgeable and super friendly staff right from the first call to book in, the service & parts staff, technicians right to the detail crew!! Thanks for always being great!
The customer representative who helped me today was a person in training (sorry, forgot his name). Wow. What exceptional customer service skills he delivered. He shook my hand, confirmed the service I required, and we both walked around the car just to inspect it. My experience at this dealership is always wonderful but today I felt more content than usual when leaving. I usually don’t write reviews but I felt like I had to give the gentlemen some credit.
Friendly, accurate, service at a fair price. We have a small fleet of 7 vehicles that Jonker has been servicing for 5 years, and they have done a great job. Always honest, always fair.
the Staff at Jonker Nissan was very helpful. Sam at the service desk informed us of all the servicing the car has had and set us up with the sales associate chuck. Chuck was able to take us to the detailing shop it was at so we could test drive it today. It was good service as always. We always get our cars there.
Brought vehicle in for test drive after buying at another Nissan dealer.
Confirmed vehicle I. Good operating order & did scan. Charged me only nominal labor to ensure the mechanic was compensated for his time. Thanks James for a thorough fest drive .
I had a great experience at Jonker Nissan. They helped me organize everything to purchase my lease. The team is outstanding! Shout out to Dianne for having everything ready for me.
Flexible scheduling and easy to talk to. I found I was being over charged at other dealerships. Jonker was the most reasonably priced. Happy I made the switch
We went to Jonker Nissan to look at the Rogue. We didn't know much about it but left knowing all about it thanks to the help and knowledge of Rena. We bought the Rogue and are so happy we did. Every person involved in us buying the car was very friendly and helpful. It was a really excellent experience overall.
Alison was very sweet, kind, patient and professional. Her ability to take initiative is what impressed us most while we were search for a car to replace my old one. I was originally going for something used, but the prices at this location were so attractive I ended getting a brand new Nissan Kicks instead. I love my new car and am very thankful to the Jonker Nissan staff for their friendliness and knowledge.
Took my “new to me” Genesis coupe in for interior detailing. Needed a full carpet shampoo and leather seat cleaning. They got it ALL done and cleaned out. The interior feels like new again.
Very professional staff, accurate quotes and great service. Very happy!!
I love my Nissan dealership service department! Always friendly, always do exactly what they say they are going to do. They let me know about things I will need to have serviced or repaired in the future so I can plan and budget. I get a ride home and then a pick up when my car is ready . They always remember me and my car!
Absolutely phenomenal experience buying my first dealership vehicle here. Steve was quick to notice me wandering around the lot and was able to direct me to the exact vehicle. This dealership goes against any stigmas you may have towards buying a new car. Ask for Steve!
The sales manager was rude and obnoxious. I went there on jonker's claim 'COMP CHECK PRICING'. I shopped around and wanted to check what Jonker had to offer. The sales manager Alex Lopez was very bad-mannered and showed me the door. Definitely going to spread the word about it to all my friends and family. Jonker should take off their '110% lowest price guarantee' claim. You dont have the gut to match what Apple Nissan offered me. No wonder the dealership was empty while other one I visited was busy. You guys dont know how to treat your customer. You suck!
Wow, the customer service at this car dealer is amazing! I had almost lost all respect for ALL car dealerships. Thanks to these guys, the practice hasn't been lost. I highly recommend them.
Staff we dealt with were friendly and knowlegable without being pushy. We felt fully aware of our deal, our car, and our 0 % financing arrangement. We had declined an option which was accidentally added at a price of $400, but when we pointed out the error, it was changed without a fuss. We are pleased with the comfort, mileage, and pep of the Nissan Versa Note SL which we purchased.
L and H Boehm, Langley BC
I have recently purchase new 2014 Nissan Rogue from Jonker Nissan Dealership in and with a simple, honest, hassle-free purchase experience and I would say they are the best. The sales team (Almonds, Les and others) n finance team (Linda and others) in Jonker Nissan gave the best I can have in this purchase offer. They are all very friendly, honest, have great respect for their customer and customer's family members. They explained the features in the new SUV in the easiest way I can understand. I want to thank whole team in Jonker Nissan.
Friendly, courteous, honest, and most importantly - straight forward. If you're going to buy a Nissan in the lower mainland area, visit Jonker Nissan! After totally getting railroaded at the Nissan dealership in Richmond, we called up the folks at Jonker, and were immediately treated like respected customers. They were honest and straight forward - they were clear on what they could do and what they couldn't, and they didn't try to fool us by adding additional costs to the pricing scheme then taking them off and making us feel like we were getting a great deal (RIchmond Nissan! - hope you're listening!!). Without any pain and agony they found us our deal!
Thank you Jonker Nissan for helping us buy the car we wanted, rather than settle for the only car we thought we could get!