Joel was awesome. Straight to the point, no bs, great pricing!
I value and respect Nissan Morrey and I recommend this place for everyone who is looking for a great deal. How did I get so lucky? I’m so grateful that I meet the right person for my business. I thank you Ice Feng for assisting me and I’m so happy to made my deal with you.
I had arrange a consultation with Paddy Ford over the phone and was impressed by his professionalism and demeanor which made me feel very comfortable going through the process of such a large financial decision. I will definitely be making an appointment to go look at some vehicles.
Bought a car from Patrick, he was very professional and got me a great deal. 10/10 would recommend.
Thank you Ice from Burnaby Nissan for all your hard work in getting me the perfect car !!
Bought my Nissan Kicks from salesman Patrick and had a great experience. Patrick was attentive, nice to work with, and made the entire process extremely easy! He even went out of his way to organize new winter tires and winter mats for the car and continually checked in after purchase to make sure I wasn't having any problems.
I just bought a vehicle at Morrey Nissan and I had Allen Coosemans as my sales consultant.
I have been more than pleased with Allen's service. He is so courteous, knowledgeable, and helpful in every way. I really had excellent service from Allen and others like David and Candis that I met. I would confidently recommend Allen and Morrey Nissan to others looking for a vehicle to be well looked after with service and price when purchasing.
Jackie McClure
This dealership and my salesman Allen definitely deserve FIVE stars. I had a pleasant experience getting my new Nissan Rogue with Allen. He is experienced, knowledgeable, and professional. I have never enjoyed car shopping, it has always been so stressful. But this time was different, the whole process went super smoothly and stress-free. Even after I took my car home, Allen responded to my question promptly. I highly recommend this dealership and make sure you look for Allen. :)
I recently had the pleasure of working with Spencer Morrey while looking for a vehicle for my mother in law. Spencer displayed the highest levels of professionalism at all times. He listened and let us take our time in order to make an informed decision. There was never any pressure and we felt like we were in control during the transaction. It was so refreshing to deal with a true professional.
The store adhered to all Covid requirements and that left us feeling safe at all times.
I have known the Morrey auto group for years and highly recommend them for any of your automotive needs.
Thanks again Spencer. I will be sure to send more customers your way.
Well done Richard the parts manager! Thank you for your amazing customer service!
Our sales rep Allen Coosemans was so awesome at getting us what we wanted. He treated us so well while we were there and tried to meet all our needs and asks when buying a new vehicle. We ended up with a 2020 Nissan Rogue and honestly are extremely happy with how the whole experience played out. I had had such a negative view on car dealerships after the last time I bought a car but Morrey Nissan, and more specifically Allen, turned that opinion around.
I would absolutely recommend both the dealership and Allen to anyone looking for a good car buying experience in the future.
The whole staff was very friendly. David K. and David C. were very knowledgeable and worked with me to get a great quote on a used Nissan Rogue. No pressure, just an honest conversation about the car I was looking at and helping me make an informed choice. I was very happy with their service and would highly recommend!
Awesome service!!! Did not get my vehicle here, i just moved here from out of province and needed some service done. They got me in quickly and did the work quickly. Everyone i encountered in person or on the phone was really friendly and helpful. Rob was the main person helping me when i arrived and he was fantastic!
Thank you, Spencer, for a really pleasant, no-pressure buying experience. I appreciate your professional yet sincere sales approach. Thank you also for the follow-up. We're enjoying our new vehicle.
Had a very pleasant car buying experience through out the process. Dealt with Joel, outstanding guy. Very attentive and professional and he even threw in some accessories on top of a discount. Will surely go there again for ongoing maintenance. Ask for Joel, you won't be dissapointed. Good luck!
- D Singh
The sales service was excellent here. They were especially helpful showing us around the lot to get a sense of which car and which year we might like best (We were shopping for a secondhand car). There was a ton of selection so it made the process much easier.
Thank you Sina for helping us to shop for our new (secondhand) car and for Spencer for helping out on the day we completed purchase.
Definitely a good place to go if you are shopping for a new or (in our case) used Nissan!
I have been in Morrey Nissan Burnaby couple of times to get my car serviced and was very pleased with their approach and customer care so decided to go back and have a look at their inventory. Turns out they have a decent variety including great deals on their demonstration vehicles . Allen was incredible, he greeted us warmly and took his time to educate us about different available options in our price range. He went the extra mile to ensure that we got the best deal they could offer. Communication was on point and efficient. all staff were super friendly and helpful with no pressure. I highly recommend Morrey Nissan Burnaby for a smooth experience.
Our experience at Morrey Nissan with the salesman Sina was professional, kind, and not pushy. He let us take our time in making a decision and we are very happy with the service they provide.
We would recommend this dealership for new or used vehicles!!!
Awesome service, I came early but the girl at the front called the manager as soon as I pulled up and Peter came down right away and showed me my new vehicle. Everything was detailed and cleaned, and I did not have to wait at all for anything.
It was a great experience purchasing my Nissan vehicle here with Spencer Morrey. I am happy with the excellent service as he answers all my questions about the vehicle and makes me feels really comfortable. He makes everything seems so effortless and I highly recommended Spencer if you want to look for a vehicle!
Buying a new car can be stressful in many ways. However, the professionalism and friendly attitudes of James Hartley and Spencer Morrey at Morrey Nissan do a great job of making the whole process much easier. They have extensive knowledge of their excellent product and present it in a way that is very easy to understand. They are happy to answer any questions and do a great job of following up with their customers. They don't forget the customer after the deal is done but are happy to answer questions on an ongoing basis. We bought a new 2009 X-terra from James at Morrey and remembered his service so well that we returned now in 2020 for our new Kicks. Spencer is a great addition to the team and equally professional. They and the rest of the team at Morrey made purchasing a new vehicle a real pleasure.
Hi Spencer,
Much appreciated of your great service during our current purchase. It was such a great experience for our first time buying the vehicle with Nissan, specially the professional manner and the good customer care service from you and your team.
I am highly recommended Morrey Nissan to my friends and families as one of the best car dealership in the lower mainland.
Once again, thank you
What can I say, buying a car has never been easier. The process quick and stress free. Allen Coosemans was terrific and got me the deal I wanted. I appreciated his energy and drive to get me my deal. I highly recommend doing business with Allen and Morrey Nissan Burnaby.
Excellent experience! Spencer was extremely helpful and great to deal with. I am very happy with my purchase and the whole overall experience. I will absolutely recommend Morrey Nissan Burnaby and really appreciate all the help we had from Spencer.
We had a great experience buying a beautiful Nissan Kicks with Spencer at Morrey Nissan. He was very respectful and not very pushy as some other sales people can be, at times. We got a great deal and are super happy!
Allen Cooseman was fantastic to work with when I purchased my Nissan Leaf. He was super friendly and did a ton of outside research to help us out. He went the extra mile to serve us, accommodating our schedule and making sure the car buying experience was perfect!
Very disappointed with my experience at this dealership to say the least. I saw a car on their site, went to go check it out that same day. At the dealership, after going for a test drive, I was hounded by multiple salesmen asking if I wanted to take the care home today. This was to my surprise as one sales advisor there said that they had just gotten it in as a trade-in the day before and it had not gone through inspection... buying a car before an inspection? Odd...Especially when brakes were squeaking and tires had minimal tread, including a bulge on the sidewall (extremely dangerous to drive on). After a week of waiting for a salesman to send me the inspection report, I finally got a copy of it. When I inquired about the price of the car again, the salesman told me a different price than what I had seen and even screenshotted a picture of the ad on their site the day I went to go see the car. The rationale from the salesman was that they re-priced the car based on the market. What’s more interesting is that the “was” and “now” prices are all part of a sales tactic they use to try to make it seem like they are giving you a good deal. Not only is this malpractice not a good representation of good customer service, but it’s blatantly unethical. Would not recommend this dealership to anyone. A big waste of my time. Stay away from this dealership if you want a trustworthy, seamless and hassle-free experience.
My experience at the Morrey Nissan Burnaby was very pleasant. I was my first time buying a car and I was a little unsure about everything. Spencer, one of the salesmen, was very attentive. He explained things to me very carefully and was promptly available whenever I had questions.
Spencer Morrey was awesome when we purchased our new Qashqai. He had all the answers to our 'silly' questions. He was professional, definitely polite and demonstrated a sense of humour when the situation arose. He went out of his way to have some minor scratches looked after at the body shop. He also directed us to the proper people when we were finalizing our purchase. He is an all-round pleasant personality and a credit to the Morrey family and their business! Spencer also made sure we had a fresh coffee in our hands as soon as he thought we might want one. Loved that! Thanks again Spencer! We shall hope to see you in the future.
We needed to purchase a new vehicle after our reliable family car was totalled in an accident. We knew instantly that we should visit Morrey Nissan in Burnaby. My wife purchased a Mazda 3 many years ago from Morrey and has taken her car here for service many times.
We purchased our new car from Benson Wong and were very happy with the entire experience. Benson was easy to deal with, informative, and always happy to accommodate to our schedules. We are very pleased with the pricing we received and will note that Jason S. was also excellent to deal with.
I purchased a 2019 Nissan Leaf from Morrey Nissan Burnaby. I would highly recommend Allen Coosemans, Brand Specialist and Sales Personnel at Morrey Nissan. Allen was thorough, patient and honest (these are key qualities one must have as a good car sales person, in my opinion). Allen walked me through every step of the process in purchasing with absolute patience and understanding. I was quite anxious throughout the process, as this was my first car purchase. I never felt scared to ask him "stupid questions." Allen was exceptional in showing me all the features of my new car during the test drive and at the time of delivery. He was professional, hardworking and genuinely cared to find a vehicle that was the right fit for me. He was not "pushy" at all, and I really appreciated his overall approach. Furthermore, he always made himself readily available to answer questions via text/phone call/email. Allen was also very knowledgeable about the vehicle itself, and gave me resources/references to install home chargers etc. This guy actually cares, and if you are looking for an honest car salesman, he's your guy! And I'm SOOOO happy with my new leaf :D
i got a quote for a lower control arm repair $900
called around to see how much it will cost me to repair somewhere else and found out it is $200-$300 job.
i refused to go ahead with the repair and they give me the car back with 2 broken parts now - lower control arm and a cv axle saying this mechanic drove the car and it broke.
i got a phone call from them saying this car cannot be driven when a control arm is damaged!
then way the mechanic drove my car???
ended up towing my car away from this place
Had a great experience buying my used car from Morrey Nissan in Burnaby!
Our sales person Cesar was a pleasure to work with. Trustworthy and efficient team. The only drawback was we had to wait almost an hour to finalize the deal with the sales manager but that speaks to how busy the dealership is. Keep it up!
I contacted Jack through a CL ad for a 2013 Toyota Avalon. Long story short, Jack was too busy to deal with me, except when playing a "good guy" when I walked out of the deal because the asking price was too high. This dealership did not know basic information such as remaining warranty on the car. They also sold me a car with an active recall notice. For a car that has been sitting on their lot for at least 2 months and having a Toyota dealership around the corner, that was very disappointing. Finally, when I picked up the car the fuel tank was not even full. Not sure what great customer service would that be.
If I was not in a hurry to get a car, they would not have gotten my business. All in all, do not fool yourself - this is still a car dealership, with the usual tactics and "ingredients".
EDIT: the fact that you never addressed any of my concerns by contacting me privately nor in your public response while "assuring" me that you are not like that, not only proves the opposite and that my summary is correct, but also that this behaviour may be your norm. Downgrading my rating to 1 star.
Jack (salesman) and James (manager) both were very friendly and polite. It was a pleasure dealing with them.
However, upon delivering a brand new car the engine hood was not aligned properly (obvious uneven spacing on the right and left sides) and there was a rock-chip damage on it already as well. It was kind of disappointing that I waited almost 2 weeks and spent nearly 40K to get a "non-perfect" car. Maybe my expectation was just high.
I had to send it back to the dealership and waited for 5 days which cost me a lot of time. I was offered a courtesy car. Hope Morrey Nissan will fix everything when I get my 2014 Rogue back this Friday and get some compensation.
Overall, I would rate 5 Stars for Jack's and James's service, but 1 Star for the quality check for upon delivering a BRAND NEW car.
Updated: I just had my card and everything was fixed. It looks absolutely beautiful! Thanks, Morrey Nissan.
The most amazing sales people at this Dealership, Ive bought over 50 cars from the Morrey Family, Ive known Peter for over 3 years and he has been nothing but exceptional, and the folks in service are amazing, Jon always goes out of his way to make things right and both Peter and him are great problem solvers.
There are very few dealers I choose to deal with in my business, Morrey Nissan is one of my preferred vendors, their attention to detail, exceptional service and commitment are unmatched by any other Nissan dealer in metro vancouver.
All the best
Douglas Dunn
Modo Co-operative
Awesome, Andrew was a great salesman! Got a Q50 Hybrid Sport from him at a awesome price. they got a great sales team going there.