We purchased a 2022 Santa Cruz at Bourgeois Midland Hyundai. We are delighted with the vehicle. We also had a great experience. Tom Murray was excellent. He took time out to show us all the features. He has gone out of his way to make sure we are happy with our purchase and the services provided. He even called us while he was on holidays. Thanks!!!
Amazing experience here! Very nice people and super friendly. Was looking for a car for months and almost went through with a different dealership but they helped me get a better deal after my other experience at the other dealership. They were super nice and were considerate about my budget unlike the other dealerships I’ve been to.
It has officially been a week since I picked up my new-used vehicle from Bourgeois Midland Hyundai. I bought a 2014 Hyundai Accent, and not only is the vehicle itself fantastic, the workers at the Bourgeois Hyundai have been completely supportive throughout my entire purchase. They are so dedicated to their customers, that they have gone as far as to reach out to me since my purchase to check in, and to make sure I'm loving my new vehicle!
This was my first big car purchase and the workers were nothing but supportive and helpful. They truly cared about getting me the best deal I could get, and were never pushy. Tom and Olivia supported me personally and they were both phenomenal to interact and work with during this process. They completely took care of me, and ensured that all of my questions were answered (even the ones that may have seemed a bit silly). They helped lay out all of my options and were incredibly helpful when teaching me about how all this car stuff works. As I was purchasing a used car, they ensured the car was in tip top condition before sending me off with it, and had it looking brand new for when I picked it up off the lot!
This company truly cares about your needs as a buyer, and provides unlimited support throughout your purchase. I truly recommend Bourgeois Midland Hyundai to anyone who is looking for a new or used car!
Thank you to Tom and Olivia for all your Support! I'm proud to be a part of the Bourgeois Hyundai Family!
Thank you Tom and Olivia for making our first purchase of a new car the best experience. Tom was very attentive to our needs and I would recommend this team to anyone looking for a vehicle. Bourgeois Midland Hyundai are so lucky to have a great team working for them. I just love my new car!!!
Tom Murray was a top class salesman who definitely made acquiring a vehicle smooth and effortless. Other than various circumstances out of his control, like wait time for arrival of vehicle for example, Tom was very helpful and was always diligent to get an answer for me when I reached out to him. Ask for him when you are hunting for a vehicle…you won’t be disappointed with his efforts to assist you.
Hyundai Midland has been my favourite location to deal with. The staff are very nice and take their time to listen to any concerns and answer any questions I had. During my latest visit I was told my car required more work than expected and needed to be kept until the following day but everything was explained thoroughly and patiently. They were also super accommodating by providing me with a rental car while mine was being serviced. Thank you to Nick and Logan in the service dept. for all your help!
We had an excellent experience with the service department. Sasha and Nick were great to deal with. Very professional, courteous, and thorough.
All parts of the service required was explained. We were notified of the all work that was needed and was pre-approved by us, the customer. So there was no surprises.
We are very satisfied with the quality of the service and the repairs that were completed.
Thank you Tom Murray with making the purchase of my Kona a great experience and the pricing was fantastic. You answered all my questions and met my needs as well addressed all of my concerns as its been a while since I purchased a vehicle. I am very happy with the Hyundai Team as I have dealt with them with the service of my previous Hyundai vehicle. Thanks again Tom😀 and taking the the time going over the vehicle with me.
Always happy to see the staff here. They are smiling and make you feel very welcomed! Get my 22 tucson serviced here and never an issue. Always have an answer for your problems and questions! Would recommend 100%
I recently purchased a new vehicle and want to share my experience. Laura sold me the vehicle but I love how everyone worked together. Laura communicated with me via text (I live an hour away) and kept me up to date with my purchase. Kristen (Financial Services Manager) completed the financial portion over the phone (understanding I was a distance away) so that when I came in on the day I picked up my car, all of the paperwork was ready to be signed. The day my partner and I came in to pick up our cars, Nick (Sales manager) greeted us by name. Laura completed the financial piece with both of us. Bruce came out to go over the vehicle with me thoroughly explaining every single gadget and use in the car, so that we didn’t have to wait for each other. Love the team attitude. Love the vibe in the dealership. Will definitely be back. Worth the drive to Bourgeois!
Buying a used vehicle from sales associate Tom Murray has been my best car buying experience bar none. Tom went well beyond what one would expect when buying a vehicle, particularly a used vehicle. He went through all the modern features to make sure I would enjoy the drive from the first day and even went so far as to pick me up at home when it was time to take delivery.
Kristen took care of the business aspect of the deal in a friendly and efficient manner and I was able to pick up the vehicle exactly when I was told it would be ready.
Bourgeois Midland Hyundai is a top notch dealership and I’m really glad they’re within walking distance of our home.
Purchased a new Elantra N line last week and absolutely love it. The customer service was amazing! They lead me through the purchasing process, answering every question I had. Making the experience comfortable and enjoyable . I would like to thank TOM MURRAY who was my sales consultant. Who not only lead me to the perfect vehicle, but gave me the knowledge and the best deal for my Buck. Thanks again to all the people at midland Hyundai.
We just purchased a new Tuscan and were very impressed with everyone at Bourgoise Midland Hyundai dealership, which included Tom ( our salesman), as well as Kristin ( financial manager and Laura ( sales consultant).
All of the team were very professional, informative, and personable.
I would highly recommend dealing with
Bourgeois Midland Hyundai.
Thanks again!
Cheryl and Doug!
We went to Bourgeois Hyundai last weekend to look at a couple of used vehicles. Everyone in the dealership was super friendly and welcoming. We dealt with Laura from sales who was wonderful! We ended up choosing a 2017 Santa Fe. We sat with Kristin to deal with financing who was also fantastic! The two of them made the process so stress free. We picked up our Santa Fe today, and they made sure we knew how to use all the features before we left. We will definitely be using Bourgeois again in the future!
I had some basic warranty service required. I was able to book quickly and easily. Upon arrival for my appointment they were ready for me and had me on my way in just a few minutes. I arrived back for pickup and once again everything was ready to go with no waiting. Very friendly staff.
We’re very happy with the service from Midland Hyundai and our sales consultant Tom Murray! We purchased a Hyundai Palisade and we love it! Tom was great to deal with and explaining everything thoroughly. Their whole team was awesome and very efficient! There was no waiting around which I loved! I highly recommend Midland Hyundai!
We just purchased a vehicle from Midland Hyundai and they where great to deal with. Even with COVID delays which were out of their hands, they kept us up to date along the way. Tom Murray was our sales consultant and he provided great service and explained all of the new technology on the vehicle. I am very happy with Tom and his team at Midland Hyundai.
Tom Murphy was the only reason I shopped at Honda when he worked there. He’s always looking out for your best interests and eager to find a deal for you! I would recommend him to anyone when looking for a car.
I purchased a Kona here recently and the entire team was amazing. Sales guy Bruce Rogers was honest with what would be the best deal for me, helped go through prices to see what it would come to, had the car warmed up for test drive, and after I purchased the car went through everything in the car with me. Then Kristin helped me with all the financing stuff and she was really friendly and helped go through everything. Then lastly the manager Dave was awesome! The first day I was in he came out while Bruce was busy and helped me the best he could and then back when I was picking up the car he came in the office just to says congrats on the new vehicle one more time. The whole team was super friendly. Even the two guys who were working at the front, not sure their names but they were really nice as well! Overall an amazing experience and I definitely recommend them to everyone! Will definitely be back in future. Thanks Midland Hyundai!
Very professional staff and easy to deal with. Lots of places don't understand customer service anymore so I'm glad they were not lacking in that area. We will deal with them again. Merry Christmas ☃️🌲
Tom was super awesome in getting us into our new Santa Fe. I can't recommend him enough. Do yourself a big favour and go see these guys for your next ride. The whole experience was hassle free and honest. All my future cars will be from these guys!
This company, though under construction, was a joy to work with. Tom went beyond our expectations. He made himself available to answer all queries in person and on the phone. He never made us feel rushed.
Kristin took her time going through all the paperwork. Both were very professional and personable.
We loved our last Tuscon for 11 years and hope to find the same reliability in our new 2022.
Edit to add:
Just picked up a new Kona!
Tom was super helpful with going over all the details of the car's many features.
Kristin was great to deal with on the financial end.
All in all a stellar experience!
Very welcoming atmosphere, even under construction. No pressure, just lots of solid information.
Amazing dealership! Nick, Tom, Kristin were absolutely wonderful to work with. Sasha at the front entrance was also fantastic. Great experience and will be a repeat customer for years to come. Thank you for everything.
Just helped my Mom purchase her first new vehicle.Her 2022 Hyundai Tucson exceeded our expectations. Tom Murray was great to deal with and really catered to my mother’s needs. Kristin Smith made the financial part easy and was very understanding which made the purchase stress free. Thanks Bourgeois Hyundai for making us feel comfortable with our buying experience.
I just bought my first car with Tom Murray and the Midland Hyundai team and they made the experience very easy and enjoyable. The team was very friendly, professional and prompt when it came to answering any questions or concerns. I was contacted immediately when I inquired about a car and received lots of pictures and information regarding said vehicle. The team setup an appointment ASAP and they did an absolute beauty job getting the car serviced and cleaned up for me to take home.
Just leased my first brand new car with Tom at Bourgeois Hyundai! I shopped around online and in person at other dealers and nothing came close to the price we needed to fit our budget and size of vehicle we needed to fit our family!
Tom was able to put us in a brand new 2022 Hyundai Tucson and I love it! Nicest car I've ever had and my mechanic husband wont ever have to worry about fixing!
The service was great, they worked around my 9-5 work hours and got us into the car fast.
I found Tom to be very straight forward and willing to help as much as he can. Even for lessons on how to use the car with all the new technologies even the base model offers.
Thanks Bourgeois Hyundai and Tom for our new ride!
I'm extremely happy with my decision to purchase our new vehicle from Bourgeois Hyundai in Midland. Tom and Kristin made the process seamless and stress-free. Quick friendly service and very accommodating. I've purchased many vehicles in the past and this was by far my best experience buying a vehicle. Thanks Bourgeois Hyundai! Definitely a 5 star dealership.
Pleasantly surprised. Sasha, Nick and Logan are very nice and friendly people that go the extra mile to help. We're from Toronto and got stranded in Midland when our Sta. Fe couldn't accelerate more than 30 km. got towed to Bourgeois Midland Hyundai and we were welcomed with excellent customer service! We didn't have to wait too long to get the result. over all both me and my husband are very happy with the service.
A & M Buize
Sasha and her service team were great to deal with. Stellar customer service with great communication and efforts to deal with a major job. Also completed the work required in sooner than expected time. Looked at my vehicle the day it was towed in to assess whereas I would have had to wait two weeks at another location. Can' say enough about the service at this location. If you have options for choice for dealer service, make this your preferred location. It's worth the drive. Thanks Hyundai Midland!
I want to congratulate Bourgeois Hyundai's Service Manager Nick Chute for giving me the first negative experience at a Hyundai dealership after 2 Hyundai vehicles, and 8 years of being a loyal Hyundai customer. He is the sole reason I will never return to service my vehicle at Midland Hyundai.
Ironically, his biography on the website reads "I pride myself in ensuring that each customer that chooses to do business with our Service Department at Bourgeois Hyundai leaves with a smile on their face". This is the biggest joke. Nothing about this guy's demeanor or body language gives the impression that he cares about keeping his service customers happy or returning to the dealership.
I brought in my 2020 vehicle for an oil change. When I got it back, the engine was running louder than usual, and I was getting half the gas mileage I usually would. It turned out that not only did they choose to change the recommended oil without notifying me, but the mechanic also failed to properly replace my engine intake filter after checking it... When I brought this to Nick's attention, he justified his actions by stating that my car was under warranty, and that they use this different oil grade on other cars all the time, while taking no responsibility for the poor performance of my vehicle after what should have been a routine oil change.
I would hate to think how they service other vehicles that are under warranty if this is the justification this fool gives his customers.
This is the piss poor kind of service I would expect from Canadian Tire, and I'm sure even they would do better.
While they gave me another oil change, and properly replaced the intake filter, the fuel consumption on my car has NOT returned to normal. Moving forward, I will be making the half hour drive to Orillia to service my vehicle, and will be purchasing my next Hyundai at literally any other dealership besides this one.
The ONLY positive thing I have to say about this dealership is that their service advisor Sasha is fabulous. Otherwise, service your vehicle elsewhere if you don't want to deal with a "service manager" who couldn't care any less about his job or his customers.
As someone who works in business management and has a husband in the automotive industry I'm appalled at this guy's complete lack of customer service skills.
I’m just getting started with this dealership and so far I am very impressed. Everyone has been very competent and professional as well as warm and friendly. The service has been excellent with the work done within the time stated. I’m very happy with this dealership and look forward to taking my car here going forward. An available loaner car is also a nice touch.
I had the most amazing experience this week. Car shopping with Bourgeois is made easy when you have 3 amazing dealerships to choose from. Ending up with an amazing 2021 Kona with the help from their sales associate Rona, I couldn't be more happy with my purchase. Everyone at Hyundai was so friendly, helpful, and easy to speak to! I will 100% recommend !
The staff at Bourgeois Hyundai were fantastic! From the moment we arrived we were met with kindness! Bruce and Kristin were knowledgeable and helpful from start to finish.
I would definitely recommend friends and family!
Thank you for the great experience!
My family is new to the Midland area and our daughter needed her newer Hyundai serviced under warranty and breaks. Her appointment and service was same day and excellent. Because of our daughter's quality service my wife and I also brought our car for brakes and it cost us less than a quote from another local repair shop. Service staff over the phone and in person were thoughtful, accurate and on time. Glad we now have a local service center for our vehicles. Cheers.
We are visiting Midland for a few days and had a problem with our key not releasing from the key cylinder. The service staff took the time to try and find a temporary fix to tie us over until we are able to get home and go to our local dealership. They spent about 30 minutes but did not charge us for their tech's time. Beautiful dealership, exceptionally friendly and knowledgeable staff - you guys rock! We definitely recommend you check them out.
My experience here was amazing. Jeremy Tarka was extremely quick and efficient with my vehicle. Not only did he fix the problem at hand but he even took the time to clean the bird poop off of my car! ;D Before the work even started, I received a professional call indicating the work that needed to be done along with the quoted car parts that I needed. After okaying the quote, I received a call shortly after saying that all of that work was done and I was ready to pick up my car! ( I didn't even have my breakfast yet). So long story short, hell yes I HIGHLY recommend this place (thanks again Jeremy)!
The service was great here. No issues making appointments was easy. They looked over my vehicle thoroughly and reported back anything they found. Staff were friendly and courtesy towards me. I will keep going back with my vehicle. Any questions asked were answered. Good group of people there.
When you enter a car dealership to get major work done on your engine and they’re as excited as you are that the work needed is under warranty for you, you know you’ve found the BEST place to go! I don’t like google nor do I hardly ever write a public comment for a business but I was so impressed with Bourgeois Midland Hyundai’s professional, warm staff that I had to. Regardless of my warranty, the cost was in line with what a mechanic (garage) would charge. Major respect for this dealership! Shout out to Sasha, Nick and Logan who made me feel like a queen for a day. :)
I have to say purchasing my new vehicle this week was the best experience I have ever had ! All of the staff were more than friendly and accommodating to all of my needs! The owner actually took a few minutes to speak with us personally in the parking lot when he stopped by!! Thanks to all of the staff and especially Kristen for making my purchase go smoothly! Worth the drive to check quality service they provide!
I have to say purchasing my new vehicle this week was the best experience I have ever had ! All of the staff were more than friendly and accommodating to all of my needs! The owner actually took a few minutes to speak with us personally in the parking lot when he stopped by!! Thanks to all of the staff and especially Kristen for making my purchase go smoothly! Worth the drive to check quality service they provide!
The kind of customer service you don't see any more. I would highly recommend this dealership. Special thanks to Nick & Darcy from the service department. They got me back on the road again in no time flat.
Much appreciated!
Amazing service, would highly recommend this dealership. The parts and service department made my experience a great one.
Even though I drive a Ram truck, this will be my dealership of choice. Great job 👍
The staff went over and above with kindness, courtesy and professionalism. The work was done quickly and my car was sparkling clean. Great service. I would highly recommend this place of business.
Bourgeois Hyundai made it so easy to purchase a new car! They took the time to go over all the details and make me feel comfortable. I appreciate everything and love my new car!
Best car buying experience ever... Tom, Nick, and Kristin were awesome to work with... and I'm extremely happy with my new car
I recently bought a 2021 Hyundai Kona. Tom and Kristin were patient and answered my numerous questions in a prompt and courteous manner. They both worked hard to make sure I was happy. When I couldn't get the exact car I had wanted, we came up with a solution that I think is even better! Looking forward to seeing the dealership when all the renovations are done. So pleased I did not have to go out of town to get the car I wanted. Thanks Tom and Kristin!
First visit to the new Hyundai dealership was a success. All the staff were very friendly and welcoming. The work was done in the timeframe I was promised. Very excited to have a Hyundai dealership in town!!
My daughter bought her first car this week - a 2021 Kona. Bruce was our salesman (his first sale!) and he did a fantastic job! He made this a very smooth and easy transaction for my daughter. Thank you Bruce!
This is going to be a fun ride for the staff and customers of Bourgeois Auto Group. Can't wait to see the outcome.