I purchased my first Honda from Blue Mountain Honda. Ezio Palmieri was terrific. Listened to our needs. Was very pleasant. Made us feel comfortable. Took the pressure out of buying a vehicle.
Went for an oil change they charge me 109 $ for a simple oil change ask why so much compare to the sight they have for 65 $ I was told it was because it was an Acura and they have to charge what Acura charge Acura charge 90 $
The easiest car buying experience I've ever had. Danielle and Steve were a pleasure to deal with, they had all the answers I needed and took care of every detail. I never felt rushed or pressured and they sold me exactly what I wanted. Definitely recommended.
Blue Mountain Honda was fantastic to work with while I was searching for a new vehicle. Everyone at the dealership was friendly and professional. Jamie did a terrific job with finding me a vehicle that perfectly fit all my wants and needs. His knowledge and friendly manner made vehicle hunting incredibly easy, and I couldn't be happier with my HR-V. Steve was also very helpful and responded to all my questions in a timely manner.
Thank you Blue Mountain Honda for a great experience!
My experience with Blue Mountain Honda was one of the best and easiest experiences I have had while buying a car. My sales representative name was Danielle, she answered all my questions and had me test driving the vehicles right away. I went from wanting a HR-V to leaving with a CR-V.
thank you for giving me an easy, stress free transition with my trade in.
Would recommend this Honda dealership over others, very friendly staff :)
Good experience working with Jamie on the purchase of a used vehicle. Was very easy and only took a few days from the time of test drive to bringing it home. All staff were knowledgeable, courteous and polite
To whom this may concern ; I would highly recommend Danielle as a sales person she has excellent customer service skills she treated us with the utmost respect and I would recommend her to all my friends and I am going to purchase my next vehicle through her thank you Lynn Henderson
Danielle made my car buying experience a pleasure. I had done some research before we went in and Danielle opened my eyes to all the cool new features Honda has to offer! Her demeanor was down to earth during our initial visit and she truly listened to what I was saying. She was very intuitive to my reactions, questions and concerns.Her follow up phone calls were never pushy and I always felt she wanted me to make the right decision for my lifestyle. I appreciate how easy it was to communicate with Danielle through texts and phone calls. That lady really has her finger on the pulse for her clients needs. It takes a special something to be in customer service and I truly appreciated her style!
Shout out to Steven for keeping things light and engaging when signing all the paperwork and crunching numbers.
I look forward to visiting the dealership in the future.
It was my hope to buy my next car locally and I am thrilled with the Honda I now own! Danielle was very helpful through the process and kindly took the time to introduce me to other folks at the dealership, who I will be dealing with as I get my car serviced there too!
I have always been a Honda girl because they just do it right! After recently getting into an accident and writing off my Honda Element I automatically went in search of a Honda replacement. They don’t make the Element anymore so I had to look for an alternative, this is where Ezio came in! Everybody calls him EZ for short and my experience with him was great. He understood the needs of the vehicle for my business and directed me to the Honda passport which I absolutely love. This car has advanced technology, lots of safety features and is a dream to drive. Thank you EZ for your excellent customer service & for sharing all of your years of experience in helping me make the right choice.
Great experience with my recent new vehicle purchase. Ezio was fantastic to work with: friendly, knowledgeable, flexible and accomodating to my schedule. I also appreciated his follow-up with me post-purchase. Thank you, Ezio.
The service was really good. After i was refused oil change service at Barrie Honda albeit I bought my Accord from them, I went to Blue Mountain Honda without booking. The staff were very helpful and oil change was done in 1 hour.
We have been looking for a 2017 Honda crv ex l.my wife and I came in 4 times to look one over and road test it
Our sales professional is (short form EZ) was very friendly, knowledgeable and patient with us, overall our experience with him and the dealership was top notch.
Ezio Palmieri, Thank you for your knowledgeable and friendly service before, during and after our purchase of a new Honda.
Purchased a vehicle at Blue Mountain Honda from Ottawa, Ezio made shopping at a distance effortless and worthwhile. Highly recommended.
My wife and I just purchased a new car from Blue Mountain Honda. We walked in and met with Ezio Palmieri. He said, "call me E-Z". So we did and he made our experience just that. E-Z made it incredibly easy for us - He took care of everything! Friendly, honest, down to earth, no nonsense. Thanks E-Z!
Blue Mountain Honda is fantastic. The people are absolutely wonderful. I am on my second car from them. On one occasion with my first car, I got a flat tire on Christmas Eve and the owner opened up the garage to change the tire himself so that I could get to Toronto for Christmas with my family. I won't buy my cars from anywhere else.
The staff at Blue Mountain Honda were very professional and responsive to our needs. Ezio Palmeiri, sales and Steven Cummins, Business Manager took care of us.
This was not a lengthy transaction and we got down to a deal quickly. The added benefit of giving me the option of a trade in or private sale of my car right up to a day before pick up was appreciated.
Thankyou
I had the pleasure of working with Danielle in sales and Steven in finance to purchase my vehicle through Blue Mountain Honda. I was buying from out of town so we did most of our communication through email or phone calls and what I thought would be a stressful process was so smooth and efficient! It was great meeting everyone in person to pick up my vehicle, with proper health and safety protocols in place. Would happily deal with this team again!! Follow through post sale has also been excellent - Danielle and Steven have gone above and beyond!! Thanks again!
Absolutely the worst staff and service imaginable. The ignorance is beyond disgusting and disappointing. I wouldn't even give them one star but can't write a review without at least one.The crazy part is that someone who works in one of the banks in the area that I had to go to even said she went there and it was so terrible she ended up leaving and going to Barrie.
These people should not be working in any customer service business.
Shame on them for the way they treat people.
Save yourselves the time, trouble and stress and go elsewhere.
12/10 experience. I have nothing but great things to say about the service I received at blue mountain Honda. I purchased my first car there and their excellent level of customer service made the overall experience even more worth wild. I dealt with the salesman Ezio (EZ), who was nothing but kind, caring, friendly, patient, and knowledgeable. With being a first time car buyer I truly appreciated the time he took to go through all of my options with me and ensured that I understood each step and that I never felt pressured or rushed. He went over and beyond to make sure that the entire process went smoothly and I truly appreciate his patience and you could tell how much he cared for his customers. I also dealt with Steven in the finance department and all I can say is his patience is remarkable and he was very kind. Overall I am beyond happy that I choose blue mountain Honda to purchase my first car and have nothing but a great experience and memory to look back on. I can't thank the staff enough for all of their help and support for making this process go perfectly. thank you.
I've always had a great sales experience with the sales people as I've been dealing with them for about 13 years. Unfortunately, the service department not so much.
Had an appointment at 8 am for an oil change. When I made the appointment, I did inform service that I had a cholecystectomy earlier in the week and could I come in and wait the hour and they said it was fine.
Upon arrival, things went down hill and I ended up leaving.
I did tell the service department that I wanted to speak to the owner and will reach out to him and hopefully explain the events that transpired. Events that sent this customer elsewhere to have vehicle maintenance completed.
UPDATE AT 4:30PM- Thank you for your response, but I stated earlier I wasn't questioning or had a problem with the Covid restrictions that your dealership had in place. I work in Healthcare and have worked everyday during this pandemic. My problem was the way I was treated and spoke to as a customer/human being because someone on your end made the error. I did ask for the owner to call me and he never did yet he replied by posting incorrect information on what actually happened this morning.
I have made alternate arrangements for my oil change and never did receive a follow up phone call from the owner.
I recently purchased 2019 Honda CR-V .David was the agent who. He was very professional and answered all my questions and put my mind at ease. He went above and beyond to ensure my needs were met Less than 1 week later I picked up my Honda - and am very happy with my purchase.
We bought a CRV at Blue Mountain Honda, they had the one we were looking for. Danielle was very pleasant to deal with. Everything went smoothly and happy with the vehicle.
Very good dealings with this dealership. They had multiple inquiries about the vehicle we were purchasing and were very good about waiting for us to make our trip (we came from 2hrs away) before entertaining other buyers. Dealing were fair and honest.
We found the dealer was very helpful when we were buying our new car. Darek, the salesman was very knowledgeable and extremely helpful. This is the second car we have purchased at this dealership because of him.
Danielle Elsley is the most patient and understanding sales person I have ever come across. She helped walk me through the whole purchase process which was my first time so naturally scary, but I felt 100% comfortable and confident. There wasn't one single question that I asked, that Danielle could not answer. The location is beautiful and clean.. Ward was great and Daniel from finance was wonderful. I walked out of Blue Mountain Honda feeling more like family than a customer! I would strongly recommend Danielle and the rest of the team for your car needs! Thanks again Blue Mountain Honda for making the happiest girl in all the lands! I will certainly be back for my next purchase :)
Have been getting our 2 vehicles serviced at BMH for several years and EVERY time we've done business with BMH we have been well-treated and continue to be very happy customers!
They were very helpful. We had an emergency and they easily fixed it. The service department and the reception were very helpful. Great experience
The free shuttle is a great service offered by Honda. It saved us waiting hours for a winter tire installation.
Always friendly service and respectful staff. I feel not only welcome but also like my patronage is truly valued. Refreshing!
thanks to tony at bluemountain honda for a easy and stress free car buying experience.he had the right crv, color and price that I was looking for.totally enjoyed the buying experience,thanks again
I live near Barrie and have purchased the last three new vehicles from Callingwood Honda their sales and subsequent service is exemplary above board always answer your calls and questions quick and wonderful service good job
Please excuse previous note, computer problems. My wife and are very satisfied with the purchase of our new Accord. Derek was very helpful and answered all our questions. We look forward to many years of enjoying our Accord.
I can't say enough good things about Blue Mountain Honda. Dan Baldassi went above and beyond to get me the vehicle I wanted and made the process so easy for me. The great reviews are well-deserved.
Excellent Service everytime, Very knowledgeable staff. Always Satisfied. Thanks Folks.
I purchased a 2019 Honda Civic SI from Matt and Daniel. The experience was more than perfect. Matt & Daniel were very informative, knew what they were talking about, and helped me in anyway they could. They made my first brand new purchase go very smoothly, and answered any questions I had. I had travelled to Barrie to Blue Mountain Honda because of their fast reply and their overall excellent customer service. Thanks Again Guys!
Sorry but This post is not inaccurate! We are a reviewer from Google with level 7 and that's why we are real and credible source. We don't reach this level 7 just for nothing and it take several time. The best answer for a review like this is the answer this business put. Not credible source. But if someone is smart and know about Google and internet then will know Level 7 reviewer is a very trusted source. Also we are allow to closed this dealer site or make any chance on the Google maps. and we also put our email in case any business needs to contact us. We are not putting the customer names because privacy but we will ask the clients who both from this dealer and we are gonna put names and VIN number of cars with problems with this Dealer. Also We are allow to make good or bad reviews for any kind of business And we also receive some complaints from people who had problems with business who won't take care of their problems. We just got a complaint about this Honda dealer in blue mountain doesn't care about taking care and solving clients issues and also promising something that never came true . Never answered phone calls and even we tried to call to find if is true and yes no body respond. We don't know how this dealer make money if not answered client calls. Also we can see some 1 star reviews about similar problems. Well a big and well established business like this Honda dealer is supposed to take care of problems with clients. We hope we hear from the people who sent us the complaint about everything is solved then we will put a good review about it.
Always people or businesses can contact us at hamaone4 Gmail
Sorry but This post is not inaccurate! We are a reviewer from Google with level 7 and that's why we are real and credible source. We don't reach this level 7 just for nothing and it take several time. The best answer for a review like this is the answer this business put. Not credible source. But if someone is smart and know about Google and internet then will know Level 7 reviewer is a very trusted source. Also we are allow to closed this dealer site or make any chance on the Google maps. and we also put our email in case any business needs to contact us. We are not putting the customer names because privacy but we will ask the clients who both from this dealer and we are gonna put names and VIN number of cars with problems with this Dealer. Also We are allow to make good or bad reviews for any kind of business And we also receive some complaints from people who had problems with business who won't take care of their problems. We just got a complaint about this Honda dealer in blue mountain doesn't care about taking care and solving clients issues and also promising something that never came true . Never answered phone calls and even we tried to call to find if is true and yes no body respond. We don't know how this dealer make money if not answered client calls. Also we can see some 1 star reviews about similar problems. Well a big and well established business like this Honda dealer is supposed to take care of problems with clients. We hope we hear from the people who sent us the complaint about everything is solved then we will put a good review about it.
Always people or businesses can contact us at hamaone4 Gmail
Great reliable cars but the service is horrible!!! 3 weeks wait time just for a simple oil change... this is simply unacceptable considering every other oil change place on the planet can change your in 10 mins while you wait. Honda makes the most simple service so complicated and frustrating. Get it together guys 😉
My car gets serviced at Blue Mountain Honda and I am always extremely happy with the level of Customer Service I receive.
The service is amazing and I am glad to be a regular customer of Blue Mountain Honda.
The response following this post is highly misleading. I am not confused and the call cleared nothing up. The response is both patronizing and inaccurate. The gentleman who called ended the conversation stating that clearly I am someone who knew what I am talking about, he also blamed Honda for setting pricing and not allowing dealers to adjust prices. Though in a public forum he describes me as confused. Here is my original post:
Over 270 for a oil change and break inspection, I don't care how you slice it that is way too much, I understand a dealership makes its money on service. But at some price point people are going to realise they are being taken for a ride. Personally I won't be back even if they have the vehicle I want for my next car. To all who worry about their warranty, any licensed mechanic can work on a Honda there is no advantage to serving your car at a dealer, that being said some treat you well, that does not include this dealership.
Great experience all around. Contacted Matt in sales, by email, he was gave me a great quote. Followed up with a personal visit, and Matt was transparent and professional. I love my new Honda Ridgeline!
A great experience visiting this Honda store. Clean and today, very fast service. Matt in sales helped me with every question I had without hesitation.. After days visiting this dealerships, Matt showed me the best value and experience. Thank you for saving me time and money.
A great experience visiting this Honda store. Clean and today, very fast service. Matt in sales helped me with every question I had without hesitation.. After days visiting this dealerships, Matt showed me the best value and experience. Thank you for saving me time and money.
Everyone is really friendly and accommodating including Bill who booked the appointment to Mike the shuttle driver. They were able to fit me in quickly when it worked for me. Also you recommended other service that was required including a recall that I had forgotten about. The price came in below the estimate, the work was done on time and the shuttle was available right when I needed it. What more could I ask for? Thank you!
Blue Mountain Honda continues to look after our needs with excellent customer service and a friendly professional staff. This dealership stands behind the Honda product 100%.
Great service
I have been taking my Accord to Mountain Honda for the past couple of years for service and they never fail to please. Great work, great service department and a very friendly staff. I would recommend anyone and everyone to Blue Mountain Honda
Dayn did a great job making me a deal on a car! Thanks again!
Everyone knows about Hondas incredible reliability, but when searching for my first car I wanted to hear from a professional. That experience came when I met Dayn Kramp at Blue Mountain Honda. The guy is smart, funny and we hit it off right away! Not to mention he owns a Honda himself so I knew he believed in the product. Thanks a million Dayn, I hope to buy another from you when my family grows. All the best.
This is our 3rd CRV and this one is the prize of them all and we are always having people come over and look at the car when we are in town while asking us how we enjoy the ride. The people at Blue Mountain Honda were and are still great at looking after us and ensuring we have quality service as well as following up with calls to make sure all is well. I am so pleased with Honda that I suggested my 2 Daughter-in-Laws purchase from them. Keep up the good work Blue Mountain and we will look forward to our 2018 version.