Thank you Honda Lloydminster for the great experience of buying our new car. Everyone was helpful and knowledgeable.
I waited a few months to post this review, because the deal I got was so good I was concerned it was too good to be true. But I've driven my Ridgeline for 5,000km now and it is flawless. I live in Red Deer and purchased this car during COVID restrictions, so we worked out 95% of the deal over email before I even set foot in the place. They negotiated an EXTREMELY fair deal worth driving eight hours round trip for and went above and beyond facilitating the deal. They even drove the vehicle to a garage of my choice for a pre-purchase inspection. I'm currently working on a vehicle purchase for my wife and have been dealing with some other dealerships around Alberta. Dealing with these other places is just hammering home how great Lloyd Honda was to work with in comparison. Long story short; in my experience Lloyd Honda is a great dealership that's worth driving 8 hours to deal with.
Ordered a hard to find part and gasket. The parts guy was helpful and knowledgeable shipped the part across provinces in a timely manner right to my door.
My purchase of a new vehicle (Owen was the Salesman) was seamless and their entire team worked together to make sure it was easy and straight forward. Really appreciated that they were not pushy with options like some dealerships are. Will definitely buy from them again.
My wife and I bought a new-to-her car from Deryk last week. He, Kevin and Byron were great to deal with. I'm sure we'll be repeat customers.
My recent purchase from Lloydminster Honda went great. Working through the options and pricing and coming to a closing price was smooth. And Honda was able to provide the product in these times of market instability.
HUGE RAVE!!!! Big shout out to SPENCER for making my vehicle 100% road worthy again. It went in Thursday morning, and was finished by that afternoon! HUGE RAVE to OWEN for making sure what needed to be fixed was on my quote, and keeping me updated throughout the day! Atta be boys!
Just bought a lawnmower from Cynthia, very helpful. Highly recommend purchasing in Lloyd
Just purchased a new lawn mower, were able to answer my questions and very friendly and knowledgeable, would purchase Honda products from this dealership
I purchased a lawnmower here in the beginning of April. It was an excellent experience. I am very happy with my lawnmower, and I am sure it will last me a long time. I will be shopping here again.
Great service, they took the time to make sure the vehicle was what we wanted and that we understood everything that was being charged. Very professional and welcoming.
Purchase a motorcycle from them on Monday morning at opening time, which according to their records was Available! Placed deposit on it, build of sale was being made out and then the General Manager claims (?) to have sold it on Saturday. Basically I got screwed over! With sorry even though I had a legal claim to the motorbike. I wouldn't shop here ever again. Notified Honda Canada of the situation also.
Had a wonderful experience at Lloydminister Honda. I finally got to receive my new vehicle from them and Cynthia was an awesome sales person to work with and Kevin in financing helped answer any questions I had and made my first new car buying experience very pleasant. Would not hesitate to recommend the team at Lloydminister Honda if you're looking for a new Honda vehicle!
Made a purchase here for the 1st time. Made an appointment, Owen was a good rep. The facility was clean, well lite with floor models to look at. Covid supplies were readily available. Kevin was knowledgeable about the warranty and financial services that were offered.
It was a great experience.
My last visit it was excellent experience. Thanks. I will go back again if they continue same service.
I drive honda and regular visitor to this place as they have amazing staff specially in services department. But,last friday I booked a services on evening(it was after hours and they were closed, so I visited the website and booked it from website,I got email confirmation also text message confirmation too,And when I went there on monday morning,They said there is no way they can take me in for that day,As I was not even there in system.When asked I told I booked it online,and they said,they dont booke services online as there is a problem with booking online,So they prefer phone calls.
Understand and such things happened,BUT when felt it so inconvenient and decided to give them a call that if I can talk with some one regarding the issue.I called the receptionist she told me Their GM is approaching towards reception area and he will assist me,But then she told me she missed him and If I give my name and phone number and I will get to hear from someone very shortly.Its one week and I didn't hear anything from them,Then I booked my service somewhere else..so is this place is only offering good services if you buy your car from them but not from somewhere else(even if it is a different honda Dealership).????
WOW!!! What a fantastic dealership. I was very hesitant to buy right now as I assumed I would be pressured as sales might not be very good during the pandemic. Anita listened to my needs and was honest from the get go. Yes honest! The whole team at Honda did an outstanding job to get me the best deal and protection down the road. The process was so easy and the best experience buying a car I've had. I regret not coming in sooner!!!
Owen - the best salesman in Lloyd. Very personable dude.
Bought a car 😄
I blew the front tire on my motorcycle just a couple km's east of town yesterday. A really nice guy named Kevin stopped who lived in Marshal and he got me a tow truck to bring the bike into the Honda dealership. Mel who runs the Service desk was great at finding me a replacement tire. She had to make a lot of calls but she found one in Edmonton that they could Perolator in that day and Mel would get the guys to put on asap so I could continue on to Manitoba to see my Mom in a Care Home. She has even threatened to send a ride to the hotel I'm at in the morning to bring me and my gear there so I don't need to cab it...wow...thats service!!!
As an aside the tow truck driver told me I was #9 flat that he had to deal with on that section of road in the last week so there is something that is flattening tires between the refinery entrance and the road into Marshal...beware...
Great service and nice atmosphere. The tecs were very helpful and knowledgeable. Love that store
Rave to Lloydminster Honda. I purchased a generator in the fall of 2018. It was a large purchase for a single casual use item. But I have no regrets buying the generator it has came in handy countless times camping and around the apartment. (Yes I have used is while living in a apartment ) well this spring I did a once over on the generator added fresh fuel and it would not start. I dropped it off at Honda and there staff where friendly and quick to help and unload me. With in no time the generator was fixed and ready to pick up. It turns out that I had made a simple mistake with the fuel and that was the issue. They made me feel comfortable with my mistake they did not belittle me for not knowing how quickly fresh fuel spoils now. I have had bad experiences with other dealerships over simple things Lloydminster Honda worked for me definitely recommend them for your generator needs.
Bought parts for my motorcycle, great service.
The salesman was very informative and pleasant to deal with. The store was very clean .Was able to get what we were looking for. The parts department was very helpful also.
I just wanted everyone to know this is one of the best automotive experiences in my life.
I called the Friday before the long weekend to book a service appoint, and the person I spoke with got me in for a same-day-appointment. (WOW)
As soon as I arrived, I was greeted by their reception desk who directed me to the service department, who took my keys and then brought me over to the waiting area.
The got me in/out within an hour, and they also gave my car a complimentary inspection which included a road test. I very much appreciate the gesture as they picked up on some maintenance items that need to be addressed to keep the vehicle in good repair and to extend it’s lifespan. I also very much appreciate that the mechanic (Spencer) who worked on the vehicle gave me the keys and chatted with me for a few minutes about some of the maintenance items. I can tell that he is passionate about Honda’s and keeping them in good repair for the drivers/families that own them.
Our Honda Odyssey is our family vehicle that works for all of us including the dog. We take a lot of road trips in to BC and back so it’s very reassuring to have it inspected, and kept in good order. As my father used to say “Preventive automotive medicine is worth a pound of cure”.
Thank you Lloyd Honda.
When you spend lots of money at a place you expect to get treated like a loyal customer, well considering the way they’ve treated my family and I, I’m sure Can-Am would love my business.
Amazing service at this location. They went well above to help me with my vehicle.
Awesome place to do business, if you ever need help buying a new or used vehicle talk to Cynthia at Lloydminster Honda, she was great to deal with
Worst dealership ever. I sent 2 email and phoned to get remote starter installed and got no reply. I have dealt with to other Honda dealers dealer in Alberta and BC and have never recieved such poor response. Don't d2al with them. They never do a quick response. Don't go there .
Lots of good people there but service department is DESCASTING! Had a second bad experience. Would not recommend
Drove from Edmonton to take my driver's test at wilson registry only to find my centre mount break light was burnt out. Examiner said I couldn't take the test as it was illegal to drive with it burnt out. Thank God for BRENT at Honda!! He replaced the bulb with no questions asked and told us to come back after my test to pay for it as we only had 4 mins to get back to the registry to take my test. Thanks Brent for being so awesome and for taking away the stress my mom and I were experiencing.
Jon and the team are great. Ethical dealership!
Jon and the team are great. Ethical dealership!
Fantastic experience. Came from out of town and they were so accommodating. Never once felt pressured or rushed. It was a good experience from start to finish. Travis was great to deal with!
This past week we were test driving. Erica (sales) was clearly an expert and professional while friendly. Although we were not able to find the vehicle there that checked off the boxes, I highly recommend Erica if you are in the market for a new vehicle.
Had my Honda Gold wing motorcycle serviced here. Awesome service. Friendly staff and bill exactly as quoted.
I've had my Honda vehicle serviced here for maintenance service and sevice notices. Each time has been great. Staff were very helpful, friendly and great customer service.
Darren
Friendly staff and helpful. Very knowledgeable.
I've been going to Honda Lloydminster for 7 years.This last trip to Honda Lloydminster will be my LAST.
I brought my 2012 Honda Pilot in for a check engine light and an airbag recall. I had reported to Honda that the previous check engine error codes included "misfires" in cylinder 5. Their technician reported "NO MISFIRES DETECTED" and suggested the piston rings were probably going to need replacing with a quote of $2860.39. When I called the next day to get the actual codes they got from the scan the second, third, fourth and 5th codes were all cylinder misfires (this could be an indication of spark plug failure). There are a couple of other inexpensive diagnostics they could have done before giving me a near $3000 quote that would have answered all their questions. FOR EXAMPLE: pull a spark plug and look for signs the piston rings are warn, or a compression test. Unfortunately for them Im smarter than that and my husband is a mechanic. Turns out my Honda doesn't like aftermarket spark plugs that don't cost $3000.
I had also been out for a test drive that day and I think they gave me a rediculous repair quote in hopes that I would dump my pilot for a new sale.
I would have given ZERO stars but it's not an option.
Bought my first car here, always a good experience when I'm in for maintenance. Very accommodating.
Terrible experience. Bought a 2012 Suburban off these guys. Was assured it was well taken care of and everything was in mint shape. Got there and the vehicle looked acceptable (the body was in rougher shape than described). As we were looking over the vehicle, we were rushed by our salesperson (Aseem) to just go ahead with it and he kept assuring us that it did not need any work. So assuming that this was a trusted dealer and they would stand behind what they sell we went ahead and bought it. 1 week in and the vehicle was leaking oil all over our driveway. Called the dealer and they said they couldn't do much about it, Then about 2 months later we started getting low oil pressure warning lights. Contacted the dealer again and they said to bring the vehicle to them (over 3 hours away) and they would "Consider" fixing it. A week later the engine blew and needed replacing. After Thousands spent buying the vehicle we had to spend another 5k to get another engine put in after only 3 months of ownership. The engine was poorly maintained and there was lots of sludge buildup. There was lots of oil in the engine, the engine did not sieze, the lifters went out due to poor maintenance and the oil pickup screen not being able.to get any oil to the top of the engine. Would never recommend this dealer to anyone!
They have professional sales consultant who is very knowledgeable about their product but again Honda and Toyota are very expensive because they are Japanese cars. If you want a low budget vehicle you may look elsewhere because this brand always retain its value even with high mileage and they don't come cheap.
100 % satisfied With the purchase of my new car and the dealership business. I have been looking for a Honda Accord with a list of things I want included. I couldn’t find anything in the area I live in, Edmonton. I came across Lloydminster Honda dealership website they had a car i want, it even came with extra Features That was not on my list.
I talked to Ian who was the dealer of my purchase, i put a lot of trust in him for my big purchase online. Knowing that I have not driven or seen this car in person.
Also they added a pen paint touch up ☺️
Thank you Honda and Ian for your help I love my car.
Great place for Honda Vehicle & Accessories
Super fast and great service . Matt in service went out of his way to get my vehicle in and done correctly. Will definitely go back
Thank you Lloydminster Honda! You've made me so happy with my new lease! After three months of searching, with the help of Derek (super knowledgable sales rep) & Steve (finance) I quickly, pleasantly and easily bought a kick butt 2016 hrv!!! Thanks to all the staff there for making it such a great experience!
I've taken my car in several times, and was able to get everything done on short notice. During my last visit, which took 4+ hours to complete the work, the sales team helped to provide a socialable environment and even gave my foster son some free merchandise out of their own pockets. The 4+ hours work was no fault of theirs but that of mother nature making things rusty; the service team worked until 6:30 PM could have charged me for every hour of labour, but they chose not to. This was much appreciated. (Feb. 2015)
Just bought a new 2015 Civic. The customer service from the sales team that has been assisting me with my purchase over the last few days was excellent. I couldn't have asked for a better car shopping experience. Thank you! (July 2015)
I've taken my car in several times, and was able to get everything done on short notice. During my last visit, which took 4+ hours to complete the work, the sales team helped to provide a socialable environment and even gave my foster son some free merchandise out of their own pockets. The 4+ hours work was no fault of theirs but that of mother nature making things rusty; the service team worked until 6:30 PM could have charged me for every hour of labour, but they chose not to. This was much appreciated. (Feb. 2015)
Just bought a new 2015 Civic. The customer service from the sales team that has been assisting me with my purchase over the last few days was excellent. I couldn't have asked for a better car shopping experience. Thank you! (July 2015)
I just bought my first new bike on Saturday. I was very pleased with how the sales and financing staff at Lloydminster Honda treated me. They went above and beyond what I expected. The were knowledgeable and answered all my questions. I would definitely go back.
I work at Lloydminster Honda and can tell you with every fibre of my being that Barry Russell and Louis DeKock are two of the most stand up guys you will ever do business with. Barry is a fantastic General Manager and he is great to work for and with. Our whole team thrives on making the customer happy - we want you to leave with a smile on your face. Lloydminster Honda is a family business and we hope to make your purchase a fun one. Andy is just like a little brother and he knows just about anything and everything about our Honda's, and we can't forget Preston - he's our cutest salesman :) Come on down and find out for yourself. It's hard to believe what some people will write anonymously - the coffee's on and the smiles are genuine and free. Hope to see you soon.