Jeff and Katie provided top notch, professional and timely service. They graciously accommodated my request to pick up my vehicle two days earlier than expected without a hitch. Well done!
Everything went well, beginning with Andrew. He was cordial and helpful.
Delivery process was excellent. Love our car
Jeff Sage has been our sales person for the past four vehicle purchases. He provides personalized service and goes the extra mile to ensure that we are completely satisfied. We also appreciate the great customer service in the Service Department.
Always an awesome experience at Larry Hudson Chevrolet in Listowel! Thanks to Jeff Sage in sales who always keeps me on the road in a new truck. Everyone is professional, informative, and friendly!
Just bought a new Chevy traverse! Love it.
Great service from Dave and the rest of the team
I was there with a friend because they over tighten the wheel nuts so bad they were twisted to the point you could NOT put a socket on them! Good thing she didn't get a flat tire. They only replaced 6 of the 20. That's not service 😕
My car battery died in an adjacent parking lot. I went to the service dept. and they sent over someone and boosted me right away. Very thankful for their service.
I just purchased a 2020 silverado high country, this is my 3rd new truck from Hudson's. The first 2 where purchased through Jeff and i was always 100% satisfied , they have an amazing experience from sales right through to there highly experienced parts department. I just bought this 2020 today and my sales representative was Dolly, this was new to me because Jeff moved to a sales manager position and is working very closely with the sales staff and his years of experience and knowledge of the industry has paid off , i will always feel comfortable and confident dealing with Dolly, super job.
Thank you
All the staff was knowledgeable and kind. They took the stress out of shopping for a vehicle and went the extra mile to make sure I was happy.
Pressure free, friendly environment Thank You!!
Very accommodating family like atmosphere, always striving for performance and perfection. Definitely recommend this place for their knowledgeable sales staff but also their service manager and service advisors. 👍👍👍👍👍👍🥳🥳🥳🥳🥳🥳
Very professional despite COvid restrictions......all employees very
polite and knowledgeable
From booking my initial test drive to driving my purchase off the lot, Dolly and Scott ensured the process was smooth and stress-free. Great car, great deal, fantastic service.
We had probably the most relaxed and pressure free experience dealing with sales man Dave Burgess. We really appreciated everything that was done for us and are Very pleased with our new truck. Will certainly recommend his service to anyone who is looking in this area.
was offered $30,000 on a 2020 Ram with 5,300 kms when they're selling for 50+ new - I was told some 'cheap' advice that chrysler has gone in the garbage and tanked on resale value. This is unprofessional and not true by any means. I took my truck else where and it was appraised at 49,850.00 - nice try but I wont be recommending larry hudson or any of their senior sales staff
Organized and quick service to keep things moving through service Bay. Very big and professional lot.
Quick and efficient! Service with a smile. They patched a screw hole in my truck tire for free which made our weekend so much better the construction in our area is insane!
Service is impeccable! Dolly was our sales agent and provided excellent communication from day 1 up through delivery of our new truck. The entire team at Larry Hudson dealership is professional, kind, thorough and great to work with - highly recommend when looking for a new vehicle.
As usual, our dealings with Larry Hudson has been great.
Glad to have met Dolly and Scott. Your services were invaluable
Thank you
Another great experience purchasing a pick-up from Larry Hudson Chevrolet Buick GMC. Always helpful and met all my expectations! Thanks Again!
Mike DeBoer made it a pleasure to purchase my Silverado 3500 High Country today. I like dealers who have lots of inventory so I drove here yesterday to pick one from the lot and do a few quick signatures. Today they customized & detailed it so when I arrived, we did 15 minutes of paper work & 15 minutes of orientation inside my new truck. Super smooth, seamless procedure. They were even cool with my photo shoot & casual conversation afterwards. Relaxing, comfortable atmosphere. Very accomodating yet professional. Highly recommend Larry Hudson's. 👍
Fantastic service. Huge thank you to Andrew and Scott for a great truck purchasing experience. They are very organized and professional. Would recommend to anyone looking to purchase a new vehicle.
Love my new Equinox. Thanks Scott for my seamless pick up. Larry Hudson Motors is a great place to purchase a car. Very organized and professional. Even though they are extremely busy they have enough staff to make you feel important. Thanks Tim and Sean for helping my make my decision.
To whom this may concern
We are very happy with our purchase from Larry Hudson in Listowel.
All of the staff who were involved in our purchase were the nicest people and very helpful. No pressure.
Thank You
David and Marlene Ussher
My wife and I had an incredible experience at this location. Special thanks to Dolly and Trevor for ensuring our expectations and needs were met while staying in our budget. The staff was incredibly friendly and I can confidently say I have never received better customer service than that of this location.
I bought a truck here for work in 2018 a 3500HD and I have never been able to get the truck in for a diagnostics quick every time I try they tell me they are booked for 3 or 4 or sometimes even 7 days, so to anyone who wants a truck for work I suggest not go here because if you are gonna need quote service you can expect to have to cancel all your work for at least a week.
I have bought three vehicles from here sales were great but repair service was never on the ball. Will never return for service.
Booked an appointment a week ago for this morning at 8:30am. I showed up at 8:15am at which point they took my van.
I went back to the guy twice informing them I had to leave by 9am.
At 9:05am I had to go get my keys back because they still haven’t looked at it.
What’s the point of making any appointment if you aren’t going to follow it. I’ll just book any repairs at Waterloo for now on.
Oh, I should also add that my van was in for a quick recall regarding the seatbelt alarm.
We bought our 2018 Silverado 2500 from Dennis at Larry Hudson. He was fabulous and extremely fair with negotiating. Dolly is a wealth of knowledge walking us through Apple CarPlay, setting up Bluetooth, features of the truck etc. They make buying a vehicle a breeze.
My dad bought his truck here 6 months after we did and my cousin just bought his truck here a couple weeks ago. I would highly recommend this dealership. Also, if you are looking for a truck in particular, they have one of the biggest selections in Ontario. #farmcountry
Service is fantastic. They go above and beyond to get you what you want or need. Mr Bill McGrath was so great to help my husband and myself. I would recommend Bill to anyone so is looking for new or used vehicals. Thank you Bill and everyone for a wonderful experience. We ordered two new High country Chev trucks and are so happy with them.
Mike and the team were the best in helping me and the family getting our new vehicle. They were excellent in friendly and honest approach on our search for a vehicle. They put us at ease with all my questions and as well as my kids( yes, I brought them😆). I never thought buying a new vehicle would be so relaxing. Looking for a great team to help you find a new car, look no further. These guys/ gals are great.
Both Mike and Andrew were very helpful and courteous. Thank you very much we will enjoy our Vet for many year's to come!
Had an oil change done here, was my first time in. Everyone in the service department was wonderful and very informative! In and out in next no time with a very nice area to sit in while we waited! Will surely be back again :)
Went looking for a truck had a great selection of truck in stock except one I was looking for they could get one but in black or white only got one at another dealer Satin Steel max towing
Best place to buy a good car. They will help you to get a good car.
My parents purchased a used vehicle here. A few months after purchasing, they noticed the Navigation was not working properly. Being elderly, they had no idea how it was supposed to work & figured they were doing something wrong, so they asked I look at it. Sure enough, it was not getting a signal from the satellites.
They called their salesman at Larry Hudson Chevrolet, who immediately sent their call to the service department. The service department told them it could cost anywhere from $100 - $3000 depending on what was wrong.
I sent the owner of Larry Hudson an email requesting his attention to the issue. I explained they were elderly and would have had no way to know if it was working when they bought the vehicle, asked if they check items like this prior to sale, and asked if they would be willing to take a quick look at it (for free - no more than an hour spent). I figured it was likely just a bad connection at the radio etc. I got NO response at all - from the owner or anyone.
Disappointed, I decided to do a little research into the issue. I found an internet post about a similar issue after having the cabin filter replaced on a new Buick. Turns out, if you aren’t careful, installing the new cabin filter can disconnect the OnStar / GPS antenna. I found the location of the cabin filter and instructions how to replace it. Sure enough, when I took the glove box out, there were 2 wirings hanging loose from the OnStar / GPS antenna box. I plugged them back in an POOF….the Navigation system works perfectly.
The cabin filter looks brand new, so I assume it was replaced just before my parents purchased the vehicle and the tech accidentally disconnected the wires. Sad that they aren’t aware of this common issue or just cared more about the billable service hours than making a customer happy.
I would not recommend this dealership at all. Once they have your money, you're nobody to them..
Very disappointed with the service. Took our truck in for our first time at Hudson's for an oil change. Bill did not make sense - parts are itemized but the prices/cost don't add to total that we were billed.
I popped in to inquire and the first service adviser would not help, as she was starting her lunch (and standing right in front of me) and said she would help me when she's back from lunch and walked away.
I then waited for another service adviser who said the price we paid is a set menu price. So I asked why they itemize the parts/costs and don't bill me that amount anyway, again it's a "set menu price" and the parts are listed for inventory etc. and could not further explain why the amounts did not match up.
Knowledgeable and Professional Financial Services on site. Makes car buying an easy experience.
Never buying a vehicle here ever again! I bought a Terrain 2 months ago and recently I noticed a crack on the chrome underneath one of the back lights, so I went there after they took some pictures they told me that it was a defect. They called me later on and said they wouldn’t cover it because nobody noticed it when we took it that I had to pay $123. Really? I have to pay for a defective part? Terrible customer care DO NOT BUY THERE
Never buying a vehicle here ever again! I bought a Terrain 2 months ago and recently I noticed a crack on the chrome underneath one of the back lights, so I went there after they took some pictures they told me that it was a defect. They called me later on and said they wouldn’t cover it because nobody noticed it when we took it that I had to pay $123. Really? I have to pay for a defective part? Terrible customer care DO NOT BUY THERE
Never buying a vehicle at Larry Hudson ever again!!! I bought a terrain 2 months ago and recently I noticed a crack on the chrome underneath the back light went in today they told it was a defect after they took some pictures...later on they called me and said they wouldn’t cover it bc nobody saw it before that I have to pay for it.. terrible customer care DO NOT BUY THERE
Good service and amazing vehicles (I have a 3500 dually)
Every time I come here for service beyond just an oil change it turns out to be a major headache. Don't get me wrong, they do their best to accommodate you when there are issues, but this is the third time now I have not been satisfied with the service I have received beyond accomadations.
Another good point was the way we were handled when we purchased our vehicle. They fought tooth and nail to get our vehicle financed despite my less than stellar credit. For that I am grateful.
I purchased my car used at the dealership as well as used the service department several times over the years even though I live 40 minutes drive one way.
People are very nice and every time the service was very professional, timely and excellent quality.
Thank you very much Dale, Kristy, Tyler.
Aleks
Best dealer around, always service with a smile. I pass 5 other dealers to get here, number one in my books. The all new 2019 sierra is on display
I have dealt with many dealerships and Larry Hudson's has won all my sales and service business. They always exceed my expectations. Great Job Dale and Mike B.
Excellent service. I service my Hyundai here and love the No Appointment Necessary oil changes. Very easy going service staff! Thanks for the great service Ryan!
I have been dealing with Larry Hudson's service department for 9 years. Luckily I've had the chance to deal with Justin in the drive thru and Jeff in the shop. I continue to bring my vehicle back for the expert service I get and the trust I get from them.
Every time I visit the service department, someone is always prompt to help me out. Being able to drop off my vehicle, have them drop me off at work and then deliver it back to me is a great service. Keep up the great job!
Bought & serviced 2 vehicles from Larry Hudson Chevrolet GMC. Excellent sales and service. Even though there are GM dealerships within my area I make the trip to Listowel because Larry Hudson is that good!