James McBride got back to me right away. Unfortunately the vehicle we were looking for is rare and we would have to order one and with that we would need to order a 2020.
Overall experience was good.Staff were friendly and provided me with the best car ever.The only thing is when I went to pick it up I had to wait over 30 minutes because my sales person had another client.
This was my first time purchasing a vehicle of any sort. I sat down with Blake Barrett and he made me feel comfortable about my purchase. All in all I was thrilled about my deal and was very excited about driving off in my new car.
Some things could have gone better. But I was overall satisfied.
I purchased a 2013 Equinox. Low KMS, very clean. Everything went very well but I would have appreciated some time with Blake to get familiar with the controls of the vehicle, Bluetooth, stereo controls etc. I would recommend purchasing from Barry Cullen.
I recently purchased a 2014 Chevy Cruze and Patrick was very helpful and informative during the entire process. Always prompt with returning calls and finding the right car I was looking for. He went above and beyond and found the exact colour for me. Very professional there
Recently I purchased a new 2014 Silverado LTZ from Jason Shaw , my wife and I were very satisfied with the buying experience. Jason was knowledgeable, and went out of his way to ensure we understood the vehicle features and options. Jason took the time to note the warranties on this vehicle, and to instruct me as to all the features , and to make sure I was comfortable with the operation before leaving the lot. We definitely recommend talking to Jason when looking for your next vehicle, and have alreay mentioned his service to other family members.
Recently bought a new Chevy Cruze from Blake Barrett. He was very knowledgeable about the car, its features, current sales events, etc. We love dealing with Barry Cullen's staff for both sales & service. Have been dealing with them for 20 years and are still extremely happy!
I have been dealing with Barry Cullen Chevrolet for several years now, I bought a new 2012 Chevy Cruze back in 2011, and have recently leased a 2014 Chevy Cruze this past August. The people in their service department have always treated me with respect, have always been very courteous, and professional in their approach. The service itself has always been done with professionalism and in a very timely fashion at times providing me with a loaner car so I could get some errands done while the car was being serviced. Oh, and did I mention that the coffee is good. Free coffee while you're waiting for your vehicle to be serviced. How cool is that? I am totally satisfied with Barry Cullen's customer service, and will continue to be a client of theirs as I strongly believe in their philosophy and business vision. Also, in the sales department, I've had the pleasure of dealing with both Todd Pyke and James McBride. Two professionals who take their work seriously and get the job done while pleasing the customer.
Was looking for a 2014 Stingray - Al went and quickly found me what I wanted - did a great job and I had a great overall experience.
The sales staff was very easy to deal with. Al asked me what I needed to make a deal happen a d he worked hard to make the deal go together. I was offered a fair price for my trade in with no b.s. When I picked it up Al explained all the features and helped me set up the tech. Great service.
Had a great experience dealing with George. Respectful in my choice of car and patient when finalizing the purchase. Went over and above customer service
I bought my very first brand new car in December of 2014 and the sales representative that helped me was Patrick Barrett. What an unbelievably great experience. I initially was a little nervous about the process but Patrick was outstanding. He was more than happy to answer all of my questions and he was very personable , professional, and helpful. He walked through the entire process with me and also went over all the details and features of my car once it was ready to go. He truly went above and beyond. I would highly recommend any one to go to Barry Cullen based on my experience and I am so grateful to Patrick and the team for their excellent customer service and knowledge and expertise.
Good experience working with George and bill. Both were patient and genuinely wanted to help me with my vehicle purchase.
I recently purchased a 2015 Malibu from Jason Shaw and I found the experience very satisfying. Jason was very knowledgeable and patient with me as I took several trips and phone calls before I decided on the vehicle. He was always available to answer any questions I had and was very helpful both before the purchase and afterwards. I expect that he will also be a great resource throughout the warranty period. I recommend both Barry Cullen Chev Cadillac and Jason Shaw if you are looking to buy a vehicle.
Patrick Barrett is exceptional salesperson! He assessed our needs, found the car that we wanted and made the whole process easy and really enjoyable! He carefully and explained our options in great detail. I have highly recommended him to friends and family and with out a doubt, deal with him again! Thanks Patrick!
They were very accommodating and helpful when it came to choosing our new vehicle. Not only did they provide us with detailed information about our preferred choice, but they made sure to show us other cars which were comparable. The outstanding service didn't stop once we had purchased the car, they made sure we were able to use all of it's features and checked in after a month or so to make sure we still loved the new car. I would also recommend working with George because he went above and beyond for us.
The sales crew are mostly friendly and helpful in helping me to get the greatest value out of my trade in vehicle towards my new Cruze. However, I was very disappointed to be informed upon picking up my new vehicle that my set of winter tires from my old vehicle could not fit on the new Cruze, which I was told before signing the paper works by the sales rep. that they would fit. I felt strongly it was the sales person's responsibility to confirm with the technicians before he made the promises.
Last Monday, I took my car to Barry Cullen to have them look at my 2014 Buick Enclave – engine was racing and it needed an oil change. The service staff were very professional and had our car until Wednesday night; they needed to order a part & because we were going to Niagara Falls, Barry Cullen arranged a rental for us. I picked our car up on Friday morning and again was dealt with very professionally. I have the highest regard for Barry Cullen and look forward to their continued effective and efficient service.
Dealing with Blake was a pleasant experience, all questions were answered that I posed. We ended up with a new Equinox that we are now enjoying in Naples , Florida, and find it easy to get in and out of compared to the Impala we traded in although it was a great car on a trip. We have also found that the service has been good at the dealership.
Doug Dennis
I just bought a 2014 Chevy Trax from Al. Al was very helpfull and answered all my questions as well as listening to my concers. Al made sure that every detail was taken care of and that i was completedly satisfied, if looking for a new car see Al Hinds, he will make sure you are taken care of.
recently enrolled in a 4 year program in Cambridge and was looking for a car for commuting! After a very long time of looking, I walked into my local Barry Cullen Chevrolet Dealer and Patrick was able to help me and gave me a number of options, all within my price range! He was patient, and friendly, and helped me to pick out the perfect car! They have done nothing but help me out, and are an awesome company to deal with! I am so happy with my car, and will go to them in the future!
Kelsea
I picked up my 2015 Corvette on December 5, 2015. Even though the process took over 1 year due to the availability of the C7 new model, Barry Cullen proved to be the best choice to enter this jopurney. Al Hinds who is a longtime friend handled my situation with professionalism and made every effort to get the best deal for me. What I appreciated most about Al was the fact that he periodically kept me informed of any developments in the arrival of my car. The winter is proving to be longer as my baby is resting in my garage but I look forward to dealing with Barry Cullen for all the service I may need. Job well done Al.
We recently bought a 2015 Silverado., and then decided to lease a ATS Cadillac.
Everyone at the dealership were very courteous and helpful, right from the receptionist to the salespeople. Al Hinds was our salesperson, very knowledgable about both vehicles. We were also impressed with Mr Cullens who, on both occasions came over with a handshake and hearty than k you.
Guelph is a significant distance from our home, but when we decided to lease the Cadillac, base on our first experience we knew Barry Cullen's was the dealership we wanted to deal with..
So to all of you you at Barry Cullen's, THANK YOU and keep up the good work
great people really easy and fast
We just recently bought a new Malibu. The salesman, and everyone else we dealt with were great! No pressure, no extra sales. We asked lots of questions and got straight forward answers. We would go back again.
I bought my very first new vehicle for the first time from Barry Cullen dealership through Al Hinds. He was very knowledgeable and made it a stress free purchase without the pressured sales approach. I am very satisified with my 2014 Silverado and definitely will go back to Barry Cullen for another vehicle when needed.
We bought a 2014 Cruze - Manual Transmission from Todd Pyke in September 2014. Todd is a great person to deal with and was more than helpful. He will get our business again in the future and we will gladly recommend him to others.
I bought a 2014 Chevy Cruze from Todd Pyke. Todd is very freindly and was good to deal with. The car is exactly what I expected and the whole process was fairly simple. I would recommend Barry Cullen Chevrolet and Todd to anyone looking to buy a good quality car from an honest business.
I just bought a new Chev Trax from Patrick Barrett and he was awesome to deal with. I also want to mention Bill Smith, the finance fellow I dealt with - very nice, not too pushy but very informative. I love my new car and I got a really good deal from them.
I bought a used Silverado from Todd Pyke In Feb. 2011. It was a great expierence dealing with Todd. He was just starting out then. Todd is knowledgeable about the chevrolet products, he calls every now and then to see if I am ready for a new truck yet. I make a point to say hello whenever my truck is getting serviced.
Barry Cullens has the worst service manager I've ever seen and service advisor team. I bought my car from them and went there for years. Countless of times have I caught them doing bad work for servicing my car and treating my business like it doesn't matter. If I could give no stars I would. They added charges to my bill and did extra work without consulting me and giving them my approval on a work order. They told me a price when I called and then went to pay and it was significantly higher. When brought it up to the service advisor his response was "dont come back to me" and to top it off the service manager Mike has an attitude. I will never be returning to this dealership to buy a car or service my vehicle because I do not trust them one bit.
James from this dealership screw us over for a car that we made a deal with private customer and he had to sell through them but instead of selling to us they bumped the price up and really screwed us over. These guys are not trust worthy at all. Never ever recommend. Please think twice before going to him.
I've had Barry Cullen service my car a few times in this year and every time Shelbee has exceeded my expectations. Shelbee is extremely knowledgeable and quick to reply when I have a question or need more information, even after hours. Thank you!
Service was terrible. Took my truck in for an oil change, brake service, and oil change in differential. Made an appointment ahead of time for ten in the morning and asked then how long it would take as I work afternoons. I was told approx. 2 hours. Truck was not ready until 2 in the afternoon. When I went to pick it up there were three people there working and I stood and waited another 15 minutes before someone offered to help. I own a camaro and a silverado and neither of these will be back there.
Great dealer ship. I have dealt w them for many years.
I dealt with Nathan Lodde, he is a great guy to work with. He provides good service without the sales pitch.
I was 19 when I purchased a used car 2010 Chev. Malibu valued at 12,000.00$. I was in a desperate position at the time and had very little money down. The sales rep gave me an interest rate of 5.8% because I had no credit history. The gentleman weaselled me and the final sale price came close to 26,000.00$. You guys profited off a young kid who didn’t know anything about finance.
I kept coming here for repairs and up keeps through out the years, the price for repairs are out of this world.
Although the service crew are full of nice guys.
The facility does facilitate and give you a loaner car when you have to leave your car overnight for repair.
I’ve had my ups and downs with this place. Just be weary when purchasing here, make sure you read the fine print. I learned the hard way.
Thanks
Al Hinds made our buying experience quick and easy. It took us about 48 hours from the time I walked in to the dealership to me driving off with my new truck. It was the easiest car buying experience I’ve had. They beat every other dealership in price for the same car and went out of his way to find me more incentives.
I'm not one to normally write reviews, but I had an awful and frustrating experience with the service department. I brought my car in for service back in February after getting an email from my car indicating that it needed to be brought in for service within the next 24 hours. The issue with my car was diagnosed (something to do with the AC) and I was told a part would need to be ordered and then I could bring it in again to be fixed once it arrived. Fair enough.
After not hearing from the dealership for over a month, I called back in March to check on the status of the part and was told it was just across the border and should be in soon. Okay. No problem.
By April, I still heard nothing. Called back again. There were closed because of COVID. Fair enough.
Called back again in May once they re-opened and was told the part was there. Yet no one bothered to call me and tell me. Booked an appointment and brought it in for service to finally have it fixed. Four months now since initial diagnosis and was really starting to feel the effects of the issue with the AC. Was told I would be able to pick it up the same day and would not have to leave it overnight. I was at work so my husband called around 3 pm as they were closing at 5 pm and we had not heard anything from them.
When he asked if the car was ready for pickup, they were rude and gave him nothing but attitude, asking why we would even bring in the car for service when they did not have the part, even though I had called and asked and confirmed they had the part, which is why we booked the service appointment in the first place. Then they said that apparently the part "cannot be found anywhere in North America," even though in March the part was on its way and just across the border. And then blamed the appointment booking on outsourcing, yet I spoke to someone in parts first who confirmed they had the part before I was even able to book the appointment. And if they could not fix the car, why not call us and tell us? Why did we have to call them?
I have honestly never been so frustrated. Just a complete lack of communication on their part and nothing but attitude. Not once was there even a single apology on their end.
We took the car to the Chevrolet dealership in Milton the next week and they were beyond amazing. Re-diagnosed the car for me, put dye in to determine the location of the leak, informed me a recall (which Barry Cullen did not) and ordered the part. The part will be in a week, which is magical considering that according to Barry Cullen it could not be found anywhere in North America. And they honoured my warranty, which expired during the course of this four month ordeal.
I would not buy off these guys ever again, horrible service, lie,sneaky
Nathan Lodde is so helpful, not pushy, and quick to respond to emails. Exactly what I'm looking for when I shop for a car.
Got my oil changed here, and within a week had a burning oil smell. I checked the oil, and the car was overfilled. I took the car back, and they gladly redid the oil change and filled it properly this time...
However, the car is still making a burning oil smell, and they diagnose it as "multiple oil leaks". When asked if this could be caused by an oil overfill condition, I was told "It's possible, but the car would've needed to be *really* full. This isn't our fault"...
Now I'm out $600+ to fix a bunch of oil leaks in a car that was trouble-free up until that oil change, in addition to cost of the original oil change.
I'm very disappointed in their lack of customer support, and their complete disinterest in owning up to their errors.
What an excellent dealership! They always take great care of us! I wouldn’t go anywhere else to buy a car! Todd has always been extremely helpful when we are trying to decide on a new ride. Highly recommend
I drove an hour and a half to come buy a used car from here only to arrive and learn that it sold just before I arrived. They didn't call to update me even though they knew I was coming and had an appointment. It was a complete waste of my time and day. It was an absolutely horrendous display of customer service. The dealership will likely reply to this review saying I was at fault but they never asked for my number when I spoke with them, they only asked for my name, and I assumed they had caller ID. Every other dealership I've intereacted with over the last decade has asked me for my number or they used their caller ID. At the dealership they confirmed they do have caller ID but it often doesn't work, which is not my fault. They should have asked for my number when I called if they knew their caller ID didn't work. The only thing I was told was the salesperson's name and that I was the only one with an appointment to come see the car. At no other dealership have I experienced a salesperson *not* calling me to tell me the car sold prior to me arriving for an appointment to see a car. This was an appalling display of customer service and basic respect for the consumer.
Getting your car serviced anywhere can be a nightmare. Cullen's has always looked after my cruze and done their best. Great foreman who understands how to meet the needs of customers coming from both technical and nontechnical backgrounds. My car is always cared for and my concerns are always looked into. Don't need to drive any further for Chevrolet service. I often buy parts from the dealership and have only good things to say. Thanks again to the whole team from start to finish.
Extremely disappointed with the service center here. After asking them to take a look 2 TIMES at my breaks because they felt off they told me both times they were fine, I also hear a squeaking noise when I drive. The 3rd time I asked (only a month later) FINALLY the guy calls me and tells me it’s metal on metal and I should have them replaced. I choose to drive this vehicle for safety reasons and to know my breaks had been bad no one took the time to check the other times makes me very upset. Also they usually clean the vehicles after an oil change but because I brought his situation up I am guessing that is why they didn’t clean it. I was going to be trading this in next month for something new to celebrate my birthday but after this I definitely don’t want to have to go there again. I can still hear squeaking when I drive so that obviously wasn’t looked at.... you guys let me down.
Extremely thorough and diligent folks at the dealership, both Faeq and James were excellent and responsive to all my inquiries until the very end.
Awesome experience! Professional, friendly, and not "pushy". Test drove a car with Nathan Lodde. Informative, knows the product, listens, and genuinely tries to get a car that fits your needs and price point. Will be back again.
I sent my van in because of an accident and it came out almost like new the only problem was that the mud guard was not on properly. Other than that it was perfect. The people in Fix Auto are fantastic.
Twice now we have experienced very poor service from Parts personnel. Staff have been too busy to provide assistance to customers....to busy to even acknowledge you're there. Very shabby customer service. Don't spend your money here.
The service department was wonderful to deal with. Had lots of great information, took the time to explain in detail the safety inspection I had them do (on a car I was buying from another dealership).
Excellent service, free internet, coffee and pops at the waiting room
I Bought a 2018 Camaro 2SS 2 weeks ago from Todd and I couldn't be happier with the car and the service I received from Todd. If you're looking to buy a car here go through Todd, he really cares about his customers and takes very good care of them, overall a great guy and salesman.
Always a warm welcome from the service guys! Thank you Jacques, Marty and Jim for great service every time.
I purchased my 2018 Silverado last May. I was recommended by a friend after a bad experience at another GM dealer. I was asked to talk to Al Hinds. Super salesman,very knowledgeable , not pushy, slowly went through the sale of my new truck. Gary Cooper, the sales manager, super guy who was helpful in the purchase. I would strongly recommend Al and Gary plus the whole dealership.
Barry Cullen Chevrolet made buying a new vehicle a fantastic experience. Patrick was very professional, knowledgable and courteous. Lily the business manager was trustworthy, truthful, and has a great sense of humour. My Chevy Cruze surpassed all of my expectations. Highly recommended!
Update May 31, 2019
Just picked up my Chevy Cruze from its first warranty service. I'm very impressed. The service department and the body shop coordinated their efforts and took care of both issues in the same day actually calling me an hour earlier than expected to tell me my vehicle was ready.
But here's the icing on the cake, when I dropped the vehicle off in the morning they provided me with a loaner 2019 Chevrolet Volt electric car. Kudos to the service manager and Patrick in sales👍👍
I can't say anything as to how they treat there customers in the service dept, as I dropped off and picked up my vehicle after hours, so that was convenient for me. BUT, how they can get away with charging $555.00 to change one CV boot is insane. They should at least provide vaseline as you pay to ease the pain. Won't ever be going back here for service.
Found myself with a flat tire... called in, got squeezed in almost immediately to have repaired and sent on my way. I even got an oil change done while I was at it. Staff was extremely friendly and helpful. In today's stressful world where time is precious, this level of service was very welcomed and helped minimize the disruption to my day. Thanks
Had "unable to charge" issues with my Chevy Bolt, all electric car. Took my baby into Barry Cullen the very same day. Jacques Boily attended to my case. This gentleman was purely about one-to-one service oriented. He patiently heard me out, took notes and made my case as his priority. I trust he would be offering this courteous service to all other guests (customers) who come in concerned and worried about their vehicles. After the repairs were done, he went above and beyond by offering his personal cell number to be in touch through messaging and made sure my problem was solved. Rare to come across such good souls in the car industry. He deserves 5 stars for his unique and personable way of handling guests.
Great place very friendly and honest they stand by there work and there auto they sell
This post is mainly for the service department.
Everytime I go here, except for the first time, Amanda has taken my service call and scheduled me an appointment.
The second time I was here she set me up a rental and I accidentally left my wallet in the rental. I called in a panic and asked her to take it out and put it in the office so I could grab it and she said she would! When I went there after work she not only didn't take my wallet out she didn't tell anyone! I ended up running around trying to find the car to get it.
The third time I was here she told me all the items on my car that were to be fixed were covered. So I drop my car off before work to find out almost everything to be fixed isn't covered?
Amanda needs more training or find a new job.
OH AND LEAST I FORGET!
I hit a pot hole and got a flat. NOT ONLY COULD I NOT CHANGE MY TIRE because they NEVER gave me a lock nut to be able to take my tire off.. Then gave me a rental, saying it's COVERED , and half way through the day I get told it's not. Why have me leave the lot then change your mind..
This place seems unorganized and can't keep their stories straight when selling warranties.
I DO NOT reccomened buying a car here and expecting them actually give you what they said they would.
Considering trading my car in.
Overall, I had a frustrating experience with the service department. The good part is that they actually did the warranty work I came for. The bad part is that they first refused to honor the warranty, then, after I contacted GM directly, they accepted to do the work, but it took them two months to actually finish it. During that time they took my car two times, kept it for two weeks without doing any work, and then returned the car to me because they were "waiting for parts". During that time, they gave me their own loaner cars that were old and too small for my family. Their communication about the pace of work was poor, and by the end of the whole ordeal, I stopped believing anything they said.
Their behaviour is understandable (but not justifiable). The first factor to consider that car dealerships have monopoly power when it comes to warranty work. Since this was warranty work, their incentives to invest time and effort into determining whether GM will actually honour the warranty are low. This is why their default response is to refuse to do any warranties where they are not 100% certain that GM would approve them. In my case, the Barry Cullen mechanic did not want to check with GM if a certain transmission fluid that I used was approved by GM, so he just told me that GM rejected my claim.
However, this was not true. When my mechanic spoke with GM directly, the fluid was approved. Therefore, if you have enough patience and resources to actually speak with GM directly and show the service records, GM will honour the warranty, but then Barry Cullen (and probably others) will be very slow because they know you won't go elsewhere once they start the work order. They also know that you are probably not coming back for maintenance work no matter how nice they are to you. Therefore, the incentives to treat you with respect are low.
However, no matter what the monetary payoff that you expect from your interactions with someone, I believe that everyone deserves some basic minimum level of respect. The Barry Cullen staff failed to provide this threshold level of respect.
One experience I will probably never forget is when, after they initially refused to do the warranty work, their service representative called me the next day at 8:30 am just as I was preparing to start to teach my class. The tone with which he asked me to return their loaner car sounded as if I stole it from them. If nothing else, that earned them a honorary place in my future lectures about the negative impacts of monopolies on service quality.
__________
There is no option to reply to the owner, so I will be posting my email correspondence with his shop foreman that started the day after I posted the above review here. He first told me that he wanted me to come to the shop for fluid inspection. When I declined, he said he needed to get some number off the new replacement transmission. The more I refused to come back to the shop, the more he insisted. The whole correspondence is shown in the image posted on my blog "Loose Ends in Economics". If you google "Barry Cullen Rajsic", you should be able to see the image.
Both George and Faeq were very helpful, professional, thorough and efficient with helping me get my new car! I am so happy with it and they made the process really easy! Thank you!
Let me just say, I have only been here personally for warranty recalls. I understand that this puts me at the bottom of the barrel, but really horrible service in the service Center today. I got another recall notice on an outstanding recall on my 2005 Pontiac. A complete fix was finally available and so I called to make an appointment. My appointment time was for 9 am and the recall letter indicated it might take 1.5 hrs. When I arrived I was told it would take 2 hr, and offered the shuttle, but I wanted to wait. I waited in the very nice waiting area, I waited in the showroom, after 2 hrs, I asked if it would be much longer. 5 minutes later I was told they couldn't fix my car because they didn't have the right part. I feel like they didn't even attempt to do my job until I asked, more than 2 hrs later while I was waiting. I am also quite sure that no one verified that they had the part before they booked me in. Likely they never even ordered it. Why do I think this? Because this happened the last time I went there for this same recall (temporary fix) in 2012. I can't imagine why GM is closing plants, who wants to experience more of this horrendous service. I will say that the staff member was very polite and kind (unlike the rude and obnoxious service at the other GM dealer in town).
If you take a moment to read my other reviews you'll see that I've had quite a horrendous experience trying to obtain my dream car, a 2017 Chevrolet either a Stingray or a Grand Sport.
In my searches I found that the Barry Cullen Dealership had a 2017 Torch Red Manual 3LT Grand Sport Corvette in stock so I reached out via the form-fill on their webpage at 1am.
First thing in the morning (Just before 8am), I receive a personal email from Al Hinds, my sales representative saying that he has received my request and that he will be calling me later to discuss. First off, I was pleased to see this was a personally typed email and not an auto-response. A few hours later, I receive a call regarding my inquiry, another huge win here. Al and myself spent 15 minutes on the phone discussing my past experience with Georgian Chevy and the Corvette that I had tried to buy from them. He told me that it would not be a repeat issue and that I would be well taken care of.
Naturally, because of my past experience I didn't believe Al but within hours I stood corrected because we had already developed a proper business relationship; We were texting back and forth, we were emailing back and forth and even calling eachother back and forth. None of my emails, calls or texts went ignored. A few hours into the day and we had already texted, called and emailed easily 10-20 times each. This was a huge step in the right direction, I was very happy to see a salesman taking the time out of his day to put up with frequent communication.
This was an extremely time sensitive purchase because I was heading to another dealership in the Barrie area, Al was on point through and through. We worked out the numbers over the phone for my trade as well as the Grand Sport. He worked out an acceptable amount for me, gave me a fair price for my trade and I decided to go in the same day after work to sign papers. Signing papers was a breeze, he took the time to explain and go through all the paper work, introduce me to the car, show me a few how-to items and even take me for a pleasant test drive. At no point and time did I feel rushed, pushed, forced to do anything. Aside from the prompt response times, the best part of this whole scenario was the turn around time for getting this car delivered to me. 24 hours. Within 24 hours of reaching out, I was in the car, the ownership was mine, the trade was complete and the information was transferred over. Extremely impressive.
To the audience shopping around for anything Chevy related and more important towards the people shopping for a Corvette, I ask that you read my review regarding my past experience with Georgian Chevy and more importantly, I ask that you strongly consider Barry Cullen; Rest assured Al and the team will take care of you.
We have bought all of our vehicles from this dealership. Patrick is the salesman to talk to as he is very knowledgeable, not pushy, gives you rhe facts and helps you find what you need.
I went to today with a O2 sensor issue for my Yukon truck. I went there thinking that it will be under warranty after advising the service person which he was nice letting them know that I already know it's an O2 sensor issue they spent 2 1/2 hours to diagnose it. After all that they gave me a bill and told me it's not covered under warranty. I don't understand why didn't they just tell me that it's not under warranty the first time when I went there letting them know that I new what the issue is and then coming back and telling me after 2 1/2 hours that it's an O2 sensor problem. Thanks for wasting my time and money for telling me what I already knew about my truck if employees of all dealerships know what is covered under warranty in the first place this issue wouldn't have occurred. This is why you don't go to the dealer to get your car repaired they rip you off . I called many GM dealerships asking if this issue is covered under warranty and the sad thing is all their customer service representatives don't know what's properly covered they have to really look into and dig deep to find out if something is covered or not which is very unfortunate, for working for a dealership you should be well-informed for what is and what's Not covered.
I recently purchased a 2014 Silverado from Jason Shaw, and I was very satisfied with my buying experience. Jason was very patient and knowledgeable, and went above and beyond my expectations of a sales associate. He helped me every step of the way from ordering my truck, right to making sure I was completely comfortable with the product and understood everything about my new vehicle before driving off the lot. I know he will continue to be a great help throughout my warranty period and beyond. I definitely recommend talking to Jason when looking for your next vehicle.
Jason Shaw was extremely helpful and knowledgeable when I was searching for a new vehicle. It can be a daunting experience but he was very patient and kind. He listened to what my budget was and what the needs of my family were. He has taken the time to follow up on my purchase and answer any questions I had about the warranty or what my future needs may be.
I won't hesitate to return to Jason Shaw or recommend him to family and friends in their search for a new vehicle. I appreciate all his help and look forward to seeing him again if my needs change in a vehicle.
Mitch was very knowledgable about the vehicles (more so than other dealers I visited), and asked all the right questions to find out exactly what I wanted in a car and what would fit my budget. He was also very upfront and honest about pricing and helped me get all the discounts I could. I bought a demo car, so it was slightly used and had a few scuffs and paint chips, but they did a thorough job of fixing everything up before I picked up the car. Overall it was a great experience, and they were much better than most of the other dealerships I visited.
My experience with Mitch was fantastic. He was very knowledgable and extremely helpful with finding me the perfect car to fit my needs and budget. I would definitely return to him for any future car purchases, and I would absolutely refer him as a salesperson to friends and family! Patrick was also great with helping me understand all the fine details of my financing, and he was quite effecient and went the extra mile to ensure all my paperwork and insurance was in order for the day I picked up my new Cruze! Two thumbs up to both Mitch and Patrick for making my entire experience at Barry Cullens a super one! Thanks guys! :)