Excellent service that was super friendly and very informative. If your looking for a truck ask for Murray. He is great!
Overall, I am satisfied with the service provided at Murray but, it could be better if the car would've been dried properly after the wash. I just washed my car clean a day before my service appointment and I was a bit upset when I picked up my car soaking wet after the courtesy wash at Murray. The person who washed the car should have spent few extra minutes to wipe it dry which I had to do before driving off...
I trust Murray’s with all my vehicle needs. I love that they are accommodating to my busy schedule. Great personal service.
Customer service was superb, and really enjoyed my experience on getting my first vehicle. Jeff Wheeler is a great and experienced guy who knows his stuff when it comes to helping and trying to make people feel welcomed when they’re at the dealership!
Merv is an awesome salesman.. he responded to all my queries promptly. He is good to deal with. Very humble and down to earth person. Dealership is good as well and cashier and billing lady were nice. Helped my car buying goes as smooth as possible.
But I’m was very disappointed with their sales manager Andrew Grey. 26.2k car and didn’t even wave off 200$ on that to make it 26k round figure. And way he speaks is very rude. Don’t ever deal with this guy if you want to buy a vehicle from here.
He is very very rude and doesn’t show any interest to sell you a car. Or maybe he was jealous that i was buying a 26k vehicle cash.
Overall, from my car buying experience i felt that dealership is good
The staff was accommodating, welcoming, helpful and super friendly ! No complaints at all. Thank you so much for the great service that’s hard to come by these days. Very happy I chose to buy my vehicle through Murray’s.
My experience with Murray Chev was superb. A friendly and knowledgeable sales team got me everything I wanted in a vehicle without breaking the bank. I would absolutely recommend Murray Chev to anyone, couldn't be happier!
Bryan made everything seem effortless! Finance was amazing to deal with as well. I was treated so well, which I appreciate! Having bought 3 different brand new cars from three different dealerships, this was by far the best dealership to deal with.
Complete satisfaction - had my bumper replaced and painted, my tail light replaced, my windshield replaced and my car serviced (and washed!) all in one day!
Hard to come by this type of great service these days - and - they stayed within the quoted price!
Great customer service. I went for an oil change and was very impressed with the two young women who assisted me. One sent me to the lounge while she waited with my car until the bay was ready for it. The other explained my service and also checked and discovered some required work was still under warranty and arranged to have it looked after the same day. After discovering I also required an alignment she offered to have me picked up the following morning for my volunteer shift so the car could be kept overnight. I was impressed.
As always, you are greeted professionally at Murray's, whether it be in the service area or showroom. The staff are thorough and confident, which in turn is reassuring and makes one feel as if your vehicle will be properly repaired. If there has to be one item where the score may not be ideal, and it is a sign of the times or not unique to this business, but for a basic oil change, the price was a tad high, and cost was not reviewed prior to handing the keys (one may be willing to pay more and to return to a dealership where they have been looked after consistently, but if the price difference is too great, some of that customer loyalty might wear away).
I had a wonderful experience today at Murray Chev.
I had booked an appointment for three issues. From the welcome, the shuttle ride, and payment all staff with whom I came in contact were happy, friendly and professional! I received appreciated advice on how to deal with one of the issues in my 14 year old car.
Again a wonderful experience from start to finish. Oh, free coffee while I waited a few minutes and.....a clean car.
My thanks to all!!!!
I've been dealing with Murray for quite a few years now. Dealt with them on two new vehicles. The sales service was excellent and the after sales service is excellent too. Always looked out for my needs in a timely manner. I've also steered my son to Murray and he purchased a new Chevy Cruze and he's very happy with it and the service. I've also steered my parents to Murray and they are on their second vehicle from Murray and they are also equally happy about the sales and after-sales service. A high five to the Sales and Service staff at Murray. Keep up the awesome work. Thank you😉👍
Fast friendly service. And I love the summer/winter tire storage program. Saves hauling the tires back and forth every season. Thanks for all the help George!
The staff is really friendly. Tim, Bev and the rest of the service people make sure you're well taken care of. Lunchroom has great food for a good price. Oil changes are usually done very quickly, although they can get quite busy. Overall very happy with my visits.
I am a repeat customer at Murray’s and it’s well worth it when dealing with Murray Holden in Sales & Tammy Nadeau in finance as a purchase is made easy and hassle free. I have always felt well looked after with great communication from all involved from the purchase right over to servicing the vehicle. Thank you!
Bev always takes great care of me and my vehicle when I come in. She goes the extra mile to make sure my truck leaves in better condition than it went in, and that I’m well informed on what was done and what to expect. I very pleased on the customer care I got at my last service appointment.
Once again Murray’s has made buying a car great experience. Their customer service is second to none!
We would highly recommend Ryan Clark...his knowledge of the vehicle and professionalism made buying a car seamlessly easy!
Thanks again to the entire Murray’s team!
Caroline and Murray Strachan
My buying experience was amazing. Randy K. in sales was extremely helpful and hard working. He adapted quickly to my requests and remained on top of the situation until he knew it was solved. Same goes for Tammy N. in finance. Extremely easy to work with. I definitely recommend going to see them if you're in the market for a new vehicle.
Came from Winnipeg to visit my daughter 30km South of Brandon. Went to move my Chev truck but it would not start or even turn over. After getting it towed to Murray Chevrolet I expected I would have to pick it up in a day or two. Darren, my Service Advisor, was great to deal with and said he would keep me appraised on progress. It was not too long before I got a call that it needed a starter replacement. I was able to pick up my truck before noon. Seeing as they did not get it until 9 AM I was amazed that they diagnosed and repaired my vehicle in that short time, and even washed it! Kudos to Darren and the rest of the team for getting me back on the road so fast. They sure brightened up what started out to be a dismal day!
I had a great experience purchasing a solid used Tahoe LT from Murray Chevrolet Cadillac Buick GMC in Brandon. As soon as I stepped on the lot I was met by the friendly and knowledgeable sales rep, Murray Holden who made me feel at ease with no pressure. My entire time at the dealership was pleasant and positive. I had been pricing out this model for almost a year and was super happy to find it. Big thank you to all the staff in sales, financing, and parts for the little extras you did for me, I am now a life time customer!
Excellent sales staff ! Extremely helpful when purchasing now two vehicles from Murray’s. Always had my old truck serviced and oil changes at Murray’s . Great team . They seem to know you by name. Excellent shuttle service. Almost instantly picked up / received . And now , wonderful friendly dealings with the other side oil change work Bev Stone and her daughter were extra friendly / helpful . 10 out of 10 with service/ dealing with Murray’s. I work local and shop local , it tends to play off ! I like when people know my name !
I have been dealing with Murray's for years. My husband and kids all own vehicles from there. Randy is exceptional!
I came into Brandon for an oil change and to do a few errands but the team gave me a poor job on my truck. There was oil on my hood and on my steering wheel, but that’s not all they pulled my cabin filter and now they got a leaf in the blower motor and they did not take it out. I told your service advisor Josey to update my address in the computer but she failed to do so, plus she doesn’t know how to spell my first name and it’s spelt wrong. Great dealership to buy from but the service needs to be more professional.
There should be more dealers like this. The friendliest, non-pressure to sell staff you will ever meet in car sales. Randy Klassen and all the staff over at Murray, went above and beyond to get us into our new car. Clean facility. Great deal. Worth the trip from Winnipeg!
Murray the salesman was amazing to deal with! I traveled quite a distance, but the service and deal was worth the trip.
Efficient and friendly. Enjoyed one of the free oil changes that came with the car purchase. However, the car shifter was left in "drive" when the service personnel parked the vehicle. Plz be more diligent in future.
The service I rec'd was great.Once I told the manager I was from out of town he made sure i got in for the service I needed.It was a relief to get it in.They also gave me a complimentary car wash ,that was a nice surprise.Thank you so much service was great !
I had a very good experience at Marshell Motors. Everyone was so polite and willing to help. I was very nervous to talk to anyone but Joel and Jonathan were very good to me. There was no pressure like some salesman's i have exprience. I would recommend this place of buisness to anyone. Great Customer Service. Thank you
Long time business member of our community, always willing to participate with charitable giving, great selection of vehicles and friendly sales people.
I was impressed that I was contacted prior to us receiving the notice from GM. Also, I was told it would take about 4 hours and it did.
My car was taken car of very well, and I was kept informed timely of what needed to happen. Even when my car was held overnight, the Murray's staff helped get me into a rental so I could be on my way!
All the staff is so friendly and helpful as well, it's like family!
Very Friendly and super helpful to all my questions ...I love the waiting area and the cafeteria. Kept me in the loop on the progress of my vehicle. And Excellent at what they do
Thank you ... will always Value Murray's.
Very thorough and straight forward and also was a witness to another customer and how the staff dealt with the customer very well done
Staff at Murray Chev in Brandon was great to deal with for our new vehicle purchase and helped us into the vehicle that checks all the boxes for us!
Prompt friendly service. Job was done right as always.
I am so far always impressed, The people that answer the phone today it was Joan. Then Lesley. Lee was my service manager he was pleasant, well mannered, he came up explained to me what was wrong. I was able to bring it in today so I was happy about that, as I had just bought this used car, and kinda worried
Kathy Rawluk
Excellent customer service
The person who received my vehicle provided me with the best Recomendations , she was very kind to me, she already knows my vehicle and always recommends me the best in guaranteed service and gives me a first quality service, five stars, VIP service experience
Ive Never paid more then $80 for a oil change on my civic. They charged me $136. $36 was for the pollen filter
Was in Brandon working, broke a CV joint, brought it in to Murray’s. Service guy calls me and tells me his tech recommends changing the idler arm and pitman arm, I said that’s funny they were both replaced not even 20000 km’s ago. All of a sudden they were within spec and don’t worry about them!
Do these people even check the GM website that lists all of the work done on your vehicle if done at a GM dealership! Maybe check before trying to scan someone!
Worst experience for simple oil change. Service advisor was quite rude after we didn't purchase other services. Most expensive oil change so far. Won't be returning and won't be buying vehicle from Murray Group.
Loved the service! Will definitely buy my next vehicle from here.
Loved the service! Will definitely buy my next vehicle from here.
It was pleasant. They were nice to deal with
Just bought our car from here. We had a great experience. We dealt with Merv Fontaine and with Warren Murray. At all times we felt like our concerns and questions were addressed. They worked with us to get us the best deal possible. Everyone was respectful and friendly in their dealings. All in all a great experience. :-)
Horrible auto detailing service.
After attempting for three weeks to get my car in (no one knows how to book in a car to get leaned except one person who doesn't return calls) I dropped my car off the night before my appointment. At 3:00 I finally called to see if my car was ready. No one knew. Finally someone called me back. Went to get my car, no bill made up. Had to wait. I go to my car and there is gum stuck to the roof, water lines all over the outside of the car and bugs and road grime still on the outside of the car. Car mats weren't cleaned ( as the wording states) and car was not dried with a chamois, because if it was there wouldn't be water lines on it. You get a better wash at co op for $11. Other dealers do a better job for a cheaper price.
Great service experience every time! dropped it off at 8 had it washed, tires changed and oil changed within a couple hours.
Great dealership. Good service
service department is total garbage, Had to get the same problem on my truck fixed 3 times and then when I left it there for weeks they told me I never left it even though they gave me a rental car. I always get my tires rotated and oil changes done at the same time and have yet to have it done in less than 2 and a half hours but yet I can drive to virden get It done and be back within an hour and a half. and the last time I got it done they scratched my truck all over the place. will not buy another veichle hear again.
I went in today looking to buy a car, and was truly blown away by the service! I was helped today buy Randy Klassen, and I am 100% impressed with his expertise and Thorough Knowledge of Murray's cars and different deals that not only work for my budget, but what truly benefits what I wanted and needed in a vehicle. Definitely recommending Randy to anyone looking to get an excellent car with excellent service!!!