Great service, Mr. Eli called me helped to buy my favourite car all the ways he tried to make it possible., he not just helped to buy a nice car but also help in get financing from the bank as well. Very helpful and outstanding. He is having great experience and been really helpful. Thank you so much for you help to get my dream car. 🥰. I m definitely recommend! His services if you really wanna buy your dream car. 🥰
We purchased our second vehicle at Southview Acura this week and would do it again in a heartbeat. Mike and Adam helped me find a car that fit exactly what I wanted. They made the experience so great, were honest, reasonable and most importantly went above and beyond to ensure I was happy with everything. If anyone needs help finding a car I will have no problem referring them here. Thanks again!
First off, id like to say that the dealership is very clean and inviting. Everyone greats you and treats you like family. The manager named “Will”“was very Professional and friendly. He helped me get into the car I wanted and made the experience so much better. He was there from start to finish until I got the car I was looking for. The next time I need a vehicle I will most definitely contact them again.
Andrew was extremely helpful when it came to buying a new vehicle. He went above and beyond in helping me with all of questions and always had an answer for me. He and the team at Southview were very easy to work with and did everything they could to help me out. Rami was also present during the process to help make the process as smooth and seamless as possible.
I just want to say a huge thank you to Will Salha. Not only did he make sure we stayed in our budget he found me a fully loaded top notch vehicle I didn't even know existed. He listened to what I wanted and what I needed and took it 6 notches higher. If you're in need of a vehicle, check him out at Southview Acura
Eli Ammar - Was the most amazing, helpful and patient person I have ever dealt with. I felt special he made a video just for me of the vehicle I was interested in and followed up with me to make sure all of my needs were met. I strongly suggest using Eli and Southview Acura.
Great customer service!
Thank you Brian Cox and the Southview team for making our car buying experience so positive. Brian was helpful and supportive throughout. He handled our constant changes of direction with humour. He is also very knowledgeable on the many vehicles we considered.
I would recommend Brian to anyone. When we want another vehicle we will be calling him.
The level of service at Southview Acura was higher than I ever could have expected. Dealing with sales and finance was easy, they were able to answer all my questions and they never pretended to know an answer, like I experienced at other dealers. They always said that they weren't sure and found the answer out. Justin made the purchase incredibly easy. Thank you to the Southview Acura team!
Jordan Wade you are the man. Thanks so much for all your help on getting my new car. Words cannot explain how happy I am. You made the whole process so easy and explained expectations along the way. Hands down the best car purchase experience I've every had.
The level of service at Southview Acura was higher than I ever could have expected. Dealing with sales and finance was easy, they were able to answer all my questions and they never pretended to know an answer, like I experienced at other dealers. They always said that they weren't sure and found the answer out. Jordan Wade made the purchase incredibly easy. Thank you to the Southview Acura team!
Just bought an MDX and I am loving my new car. What made my experience even better is the Southview Acura team. Adam and Mike were awesome. They were super friendly, honest, respectful and most importantly patient. They were able to address any and all concerns even after my purchase. They did not change even after I had bought the vehicle and treat me the same now as the second I walked in and that is something you don’t see anymore in sales. Thank you Mike and Adam for taking care of me and I am happy to see that you guys value your customers. To anyone going to Southview Acura, rest assured that you are in good hands.
I recently interacted with Phil (Sales Manager) for MDX purchase. I liked his approach to deal with customer. He is very knowledgeable, customer friendly and excellent person to discuss the deal. I found him good listener and passionate about concern and very nice way to address them.
Very happy with the service Southview Acura provided me in getting my new vehicle! Pleasant, welcoming staff, extreme knowledgeable and professional through the whole process. Jack is great! very on top of everything. Can't say enough good things about him and his customer service. Highly recommend!
I've bought a few cars in my days and been to many different dealerships. Most people don't care to even great you very well or they treat you like all you are is the next sale. If you are looking for someone who will provide you with a completely different experience than what you're used to, please come and see Rod Silva at Southview Acura.
He treats you like you're the only one who has his attention. He goes above and beyond to make sure you are well taken care of and has way of personalizing things like not many people can,
If you are in the market for your next vehicle you need to come and see Rod. You' be thankful you did.
I was at Southview Acura last week looking at vehicles when I met this very nice sales lady named Teddi. She was polite, friendly, and knew a lot about vehicles. She impressed me so much, I bought a beautiful car from her. I would recommend anyone looking for a great vehicle to go to Southview Acura and ask for the sales lady named Teddi to help you.
I couldn’t be happier to recommend Teddi from Southwest Acura! She made the process of buying my DREAM CAR easy and ultra professional! She gave me the star treatment with her unique charisma!! Thank you so much for making me feel apart of the Acura family Teddi! If anyone is thinking about inquiring about an Acura call her!!
Perfect experience.
When we collected the truck it had been detailed beyond my expectations.
Every thing we had requested had been done and not cheaply.
The truck, although not new or nearly new is great.
It made me realize that where you buy is as important as what you buy.
Mike and the rest of the team were professional and thorough.
Many thanks, we will recommend and will return.
Now for the long trip back toBC
I had a wonderful experience at Southview Acura, specifically with the service department. While dealing with advisor Steven Sharkey, and service manager Fab Perri, I was confident that all of my servicing needs were understood. In picking up my vehicle it was evident that all of my requests were met and that they went above and beyond to ensure a great experience, exceeding all of my expectations. I also had no problem picking up my vehicle after hours at the front desk. The receptionist was welcoming, and helpful in getting my keys and paperwork. I will definitely be returning to Southview Acura for my future servicing needs, and recommend it to others.
My experience at Southview Acura was indescribable! Will truly treated me like family and did everything in his power to make sure I was comfortable, not only on one occasion but on many. As long as will and Adam are working at Southview Acura I will not buy my vehicles from anywhere else! Go see will because I can guarantee you he will make your car search as easy as can be! If I could give 1 million stars I would. Proud to call these people family!
My entire experience at Southview Acura was extremely positive. Every staff member I dealt with was great. I purchase my car from Jack. He was super friendly, knowledgeable, honest and didn’t rush me or put pressure on my purchase. It was hard to trade my car in elsewhere but Southview Acura made it possible just within a couple days. I’m super happy with my purchase.
I got my first truck from Adam it was such a good experience. I love the atmosphere at this dealership. I received such great service from everyone there. I appreciate the effort you all put into this to make it memorable and special. Thanks Again !
I purchased my first car through Adam and it was an excellent experience from beginning to end. I went into the dealership unsure of what I wanted and Adam helped me narrow down all the options until I found the perfect car. He was knowledgeable and provided great customer service, I will definitely recommend Adam to anyone looking to purchase a vehicle. Five Stars, Thank you Adam!
Talk about a stress free buying experience. I knew I was in good hands the moment I stepped into this luxury dealership. I was welcomed by Adam and he took really good care of me. Every question I had was answered. They don't hold on to information and keep you in the dark. I appreciate the transparency and honesty I received and most of all the world class customer service. Thank you Adam !
Came in with my daughter for her first vehicle. We wanted something affordable with safety features. Our sales guy Adam helped us through the whole process and was able to make it a fun experience. My daughter and I are very happy with the vehicle and the service we received from the dealership. You guys are awesome 👍
Thank you Adam for the great experience setting me up with a fresh whip. Came in and didn’t know I was going to get approved but Adam got the job done for me. I will definitely be coming for my next ride from South View Acura Big ups to the whole team. I like the young and fresh energy at the dealership. Great job guys !
Got the RED RDX A SPEC 2020 and man I'm loving it! Had a totally great customer experience from the team. ALI went above and beyond to make sure that I am getting the best deal that I would really feel good about. Pretty straightforward and confident in providing you the details and information necessary. I highly recommend seeing ALI as he'll provide you with the best possible options without putting pressure on you. Friends and family will surely be dealing with ALI in the future. Shoutout to Philip and Chelsea for making sure that the paperwork went smooth and easy. Overall great and amazing experience!!!
Ali Sahly was the best sales person I’ve ever had. I purchased a used Mitsubishi Lancer from him and I love it so much! Would definitely recommend him to anyone looking to purchase a vehicle. :)
Went in to test drive what looked like a nice truck. When we finally got into the truck for a test drive, we opened the door to and saw that where there would usually be a radio, touch screen, and climate control, there were wires hanging out everywhere. The entire center display had been removed and needed to be replaced. What a surprising lack of communication and waste of my time. Buyer beware, I guess.
Went into the dealership interested in a used Jeep and Prince made the experience easy and enjoyable. Best sales person I’ve ever dealt with. Thanks!
Excellent service in the service department! Fab and team always do an outstanding job. Staff is efficient, professional and willing to help in any way they can. Communication is also excellent.
Bought a used MDX and love it! Sales, service and managers all so helpful! Great all around experience. Will be servicing my car with them for sure! Thanks everyone👍
Tony was great in helping me purchase a 2020 rdx. Made it very easy and fully disclosed all the info i requested. Thanks again! Highly recommend going to see Tony.
It’s wonderful to buy the new RDX here. The sales is professional and pay so much patience to share the information of vehicle detail and spend a lot of time to have a test drive with us.
Thanks Wilson, keep going on this. We definitely will recommend this to our friends if they want to purchase an Acura.
It was a great experience buying my first BMW from the Southview dealership. From walking in and being welcomed with big smiles to even being given the car for the day to convince my parents without having to make any promises of buying the car.
Rafid and Alan were of great help! Highly recommend them as they made this experience greater than imagined
By far the most professional, courteous and welcoming dealership I have been to in the city of Edmonton. They will do their best to get you the deal that works for you. Although we didn't end up buying a car from them they did leave an impact on us for being a company that cares about customers, hence the 5 stars.
Southview Acura has the best service department I have ever dealt with. Hands down. They are always courteous, and provide honest high quality work; the best thing for me though, is that they always make you feel like they really care. After my latest visit I had to write a review- I got a flat tire late Friday night, and showed up Saturday morning with no appointment for when they first opened. I had a spare set of rims and tires so all I needed was a swap, but I needed it ASAP because I was supposed to be back at work that day, 5 hours away from Edmonton. Steven was amazing, he found space for me that morning and got me back on the road before lunch. Big thanks to the whole service team for keeping me on the road and working! If you are looking for a trustworthy place to service your car, this is it.
I recently purchased a vehicle from here and the experience was more than I could have hoped it would be. Sunny and Chelsea were beyond helpful every step of the way. I would highly recommend using this dealership.
After visiting a number of dealerships, Acura Southview offered the most welcoming and educational service. Wilson was thoroughly knowledgeable and patient with our questions and our need for space and time to make a decision. His easy going nature made it a comfortable shopping and negotiation experience. Strongly recommend.
Purchased my second Acura. Great brand. Great dealership. Ethan was phenomenal to deal with. Well presented, approachable and honest. The dealership was accommodating and worked hard to earn my business. I would definitely recommend Ethan and Southview Acura for your next vehicle purchase. Can't wait to pick up my new RDX!!
I would not recommend purchasing from this dealership.
My family has purchased 2 new vehicles from Southview Acura the past year and found the Sales Manager, Philip Young, dishonest. Specials/Programs were not honored. I have sent 2 emails to Philip and both were ignored. We went into the dealership and discussed with Philip directly, twice. Both times he promised to look into the matter and have it resolved by the end of the day. We never heard back from him.
We are satisfied with the service department but we will not be returning due to Philip. Even though he is the manager of a different department, his dishonesty and lack of customer service reflects poorly on the dealership. We will be escalating our issue with Acura Canada.
I am not sure where all these good reviews are coming from but we did not have a great experience at all. We went to look for a Car that was at the web side and them we decided to get a 2019 MDX and we were waiting to get approved they asked for 2000 dollars deposit and we gave to them Next day we get approved as my husband credit is super but unfortunately my father passed away and we call them before even sign any documents from the leasing company we told them that we are not going to purchasing the vehicle as my father passed away and I did not have any desire to buy at that moment my husband went to the dealer to inform and they did not have the heart to understand they tried to convince him to purchase the car and the worst part the took it 300 DOLLARS from the deposit There is not solidarity not respect and plus they do not have the right to take that money I WILL GO TO TALK TO THE AUTHORITIES THAT CONTROL THIS ACTS I JUST WANT MY MONEY BACK AND NEVER GO TO THIS DEALER
I visited this place to purchase some accessories for my car. All employees there were very kind and friendly! While waiting, they provided some useful information on my car and answered my questions very clearly. They also offered a free car wash which was very nice. I strongly recommend this place to others!
Been dealing with Emil in sales and Alan the manager, those two guys went above and beyond!
I was really impressed with their energy finding me the right car! It was also really fast and efficient. Came in for my appointment, and within about two hours Emil was helping me move my belongings from the old car to my new one!!
Honestly an amazing experience that I have never felt in any other dealership. From the bottom of my heart, I would recommend this place to anyone who is looking for a vehicle.
LOVE THE EXPERIENCE, LOVE THE TEAM.
Thank you guys once again!
I've never been to Southview Acura until today and let me say they have gained a customer for sure. I bought a part (battery) from them that they matched and beat from another Acura dealership. Everyone welcomed me into the dealership and were very personable and friendly.
A HUGE shoutout to Steven, Stephan and Duane for helping me install my battery, go over any questions I had about my engine and didn't charge me. Great, right?!
A job well done gentlemen. I will definitely be back to this dealership......maybe next time to even purchase another Acura. 😊
I had an amazing experience at Southview Acura. Alan, Rod, Sunny, Prince and Chelsea took great care of me. I had a lease from Montreal that they took over and got me into the 2019 TLX at a great price. The process was quick and easy. Sunny, the Internet sales Manager, was able to answer all my questions and always made sure I was satisfied. Chelsea, the Finance Manager, was super sweet and helped a lot to finalize everything
Thank you all for your great service and look forward to coming back again.
I had bad experience with westside acura, so today i decided to do oil change from South view. I wanted to returned old battery to get my $10 refund but parts department refused to give money without receipt. But when my friend bought new battery for my mdx while I was in Toronto, he asked parts department do I need receipt when returning old battery somebody in parts told its ok just bring it in. Today they refused to refund though i told them it was cash purchased on may 5th 2016. They can see on system cash purchase + they can see new acura branded battery is installed. why i will lie for $10 when i am spending almost 300$ today for servicing my car. I am sure they can see on system that battery which was bought on may 05th on cash didnt receive old battery against that invoice. So i told them keep battery for free which they did.
Went shopping for an Acura RDX and the initial offer was great and wanted to trade in a vehicle and they started to nickel and dime on the discounts and the on the value of the trade in. After signing the offer, they inspected the vehicle and tried to go back back on their offer and kept changing prices. We stopped negotiations and continued with other dealerships who actually held up their offer. My suggestion is don't shop with Southview because they can go back on their offers after signing them and definately dont do a trade in with them. Their initial numbers might look great to get you in but the service and the way they do business leaves a bitter taste. Shopped around with West Acura, Red Deer and Calgary dealerships and found them to be much better. West Acura especially was much more honest with their dealings and did not try to nickel and dime us, nor go back on the signed offer. Recommendation - check multiple dealerships and get offers from all of them but beware of dealing with Southview.
The service department at Southview are amazing to deal with! So friendly and helpful! Last year another dealership which I won't name, quoted me $1000 to get something fixed on my car. I ended up taking my car to the guys at Southview for a second opinion and low and behold there was nothing actually wrong with my vehicle. I appreciated their honestly so much and am so grateful they saved me all that money!
started at West Side Acura, negotiated with their General Manager, wouldn't budge on his price, came over to Southview Acura, dealt with Philip Young, what a treat in comparison. I offered a fair price, it was accepted with no haggles, and it was 3k cheaper than West Side Acura for the same car with same options. A really great experience, and they didn't try to gouge me. Will definatley do business with them again. You definately want to shop around if concidering a vehicle at West Side.
Norm
after going to a whole bunch of dealerships around mayfield and pretty much all of sherwood park, i have to say this acura was the best overall in terms of service. the sales rep tim seemed genine and more honest then all the others and even tho the final price on our car was ever slightly higher than another dealership, they threw in a bunch of extras and made it worth it.