Excellent people to deal with
I have had my truck there 4 times because the truck won't start. They have replaced the batteries three times now and it still won't start after sittting for two days. I have told them it is something draining the batteries but they said no it's the batteries. Come on 4 times the batteries get your head out of your ass.
Fast and friendly parts staff, knew exactly what I needed and got me on the road quickly!
Have bought two 1500 Ram trucks, a Jeep Wrangler and a Challenger from Energy Dodge. Always received great prices and excellent service afterwards. Trina always closes the deal and makes it enjoyable!
Worst experience I've had at a dealership. Went in on a Sunday and looked around their lot of new vehicles. Found a Dodge Journey (Loaded) regular price 39,700 on for 32,000. 0.0% for 72 months. Sounded like a good deal to me. Made an appointment to test drive on the following Tuesday. Got in the vehicle for the test drive. Our sales person had never even looked inside the vehicle to figure out what she was selling us. Didn't know it was a 7 seater until looking in the back. After the test drive, came back to the dealership and sat In her office while they appraised our trade in. She came back and showed us only what our monthly payment would be. Nothing other than that. I asked to have the down payment amount changed and she again left the room. Came back with info scribbled on a piece of paper in green marker. I asked for more info on our trade value. Again. Left us there alone. Came back and still wouldn't tell us our trade value. By this point I'm fed up with being pushed around. Asked simply what is the best payment option we can get. She gave us a number. And I said "ok. So that much per month at 0.0% for 72 months" WRONG! That was last month's deal that they didn't take out of the window (November 22 is when I was in dealing on the vehicle). The rate they were going to charge me was actually 3.49%. By this point I am fed up. Ask for my keys back so I can leave. She had to get them from someone else, and only at this time, did I finally see a manager. No people skills whatsoever. I have since bought a vehicle at another dealership. I will not be going back to Energy Dodge. I advise the rest of you to stay away also