Robert Eaton was a wonderful salesman! He was very patient, helpful and understanding. He listened to our needs/wants and was able to come up with a great deal! Very thankful for his help!
Dealing with Robert Eaton was one of the best experiences I’ve ever had at a Car Dealership. Robert was very professional and eager to obtain all the info I needed in making my purchase decision. I live in Saskatchewan and Robert went the extra mile to ensure every question I had was answered. When I say the extra mile I mean that literally, Robert drove 2 hours one way to meet me with the 2013 Civic I purchased. This saved me a lot of time and stress with this transaction. I highly recommend Robert, you won’t be disappointed.
Dealing with Robert was real pleasure. He is honest, personable, knowledgeable and very friendly. His career choice is perfect given his love for vehicles and technology. He immediately put us at ease with a sincere smile and his approachable personality. He is very willing to negotiate and take any reasonable deal forward without difficulty. I appreciate his extra efforts in researching and pricing out a long list of after-market additions. He was very helpful with recommendations and I will not hesitate to engage him in the future for any issues or questions that may arise. For a stress free experience, a friendly face and a deal I would highly recommend Robert Eaton.
I’ve been dealing with Robert for the past week in regards to buying a new vehicle. He has been wonderful! Very helpful, not pushy & super patient with me. I highly recommend if you’re in the market for a new vehicle. Best customer service I have ever received.
Thanks again, Robert! :)
My experience with Canyon Creek Toyota was fantastic. Buying a Tacoma here was the easiest and most stress free vehicle purchase i have ever made. This is mostly because of Robert. Robert Eaton is a great product advisor and has extensive knowledge of the Toyota line up. I was happy to find he is very friendly, low pressure, honest, and knows a lot about trucks and mods as well. He kept his word with me, and was quick to handle a couple of snags that popped up as well. I'd recommend Robert to anyone looking for a Toyota any day.
I love the way Naveed chouhdry help me on getting a brand new car. They are so friendly and comfortable to work with. Its a good experience for a 1st time buying a car.. i highly recommend
Ashley Philpott was amazing!!! 10/10 would recommend! She was attentive she listen to my needs and found me exactly what I was looking for, even when I didn’t even know what I wanted!! she worked through all of my concerns, and she made my buying process the most seamless I have ever had! I absolutely love my new Tacoma!!! And highly recommend Ashley and canyon creek Toyota for all your vehicle purchases!!!
Robert Eaton was recommended to me by a family member who also works at Canyon Creek Toyota and I am so very glad he was! Very personable, yet professional, Rob made my unplanned new car buying experience painless and actually fun! He is an honest, hardworking salesperson who is truly interested in an excellent experience and outcome for his customers. He really went above and beyond what I had expected and I am so happy with my purchase and what I feel are the “extras” I received! I would *highly* recommend Canyon Creek Toyota and especially Rob Eaton! As the resident technical expert, he is now a contact in my phone, which is now compatible in my vehicle, so Rob-make sure your phone is fully charged at all times because you will likely be hearing from me! 😂😀🚗
I could not say enough to explain how much I appreciated Robert Eaton's sales expertise. From the handshake when he introduced himself, to the completion of my new car experience I appreciated his individual proficient navigation.
You may only buy a few new cars but Robert has instructed multiple people through the journey of reveling in this luxury.
To say I highly recommend giving Robert at Canyon Meadows a call when you are thinking of taking this step truly is an understatement. Robert I can not say thank you enough and hope this review measures up to the service you give your clients. Wishing you all the best and will be sending people your way so they can have the same incredible service I received.
We had the pleasure of being helped by Ashley! She was fantastic in that she was a straight shooter, no sales bull just facts and trying to get us the best price. Her co-worker David Moran was also great. If you are buying a car from here please ask for Ashley or Dave as they will help you. I only gave 4 stars as we also experienced another sales guy(supposedly a manager) who was so unhelpful and tbh rude.....if it wasn’t for Ashley we would have gone elsewhere. Charles who is the finance guy was also quite helpful and not pushy which was nice. I would recommend buying a car here but bypass all others and go to Ashley or Dave Moran.
I recently bought a new (for me) used car through Drew at this dealership. He was extremely helpful, personable, and made everything simple. He was easy to work with and was understanding about my budget and needs. Definitely ask for him if you stop by this dealership! No one pressured us at all, it was a very relaxed and easy experience.
Had a wonderful experience with this dealership. Maggie went above and beyond for us and I HIGHLY recommend her if you wish to purchase a car. She answered all of our questions and made the car buying process a breeze. Please if you are looking to buy a car from here go and see her, you wont regret it!
We recently purchased a new vehicle at Canyon Creek Toyota and had the pleasure of working with Myron Darr. Myron was very professional through the purchase process and was easy to deal with. This resulted in a fair negotiation. Myron also went to great lengths after we took the vehicle home to solve some technical issues for us related to our lack of familiarity with the new vehicle. I would definitely recommend Myron to a prospective Toyota buyer!
What a wonderful experience!! Professional, courteous, and top marks for Dave Moran and his team. I continue to recommend Canyon Creek Toyota at every opportunity because of my experience with them. Thanks again to everyone there! I am one happy customer!!
Maggie and the team at this dealership were amazing. Even though the car I was purchasing ended up arriving later than expected due to something that was out of their control, they still helped me out and kept me up to date as often as possible. Even when I was first coming in just browsing my options I never felt pressured and they were knowledgeable and gave me plenty of advice. If I was buying another car I'd definitely come back as the experience was more than wonderful.
A huge shout out to Ashley Philpott! Even living all way in BC she made my vehicle purchase nothing but positive and smooth!! I couldn’t be happier with my Toyota Tacoma. Ashley went above and beyond with communicating everything perfectly - from the trade in of my Jeep to picking up my truck, to explaining all the in-between. I left feeling happy and comfortable with my new purchase, I would 100% recommend seeing Ashley for all your Toyota needs! I know I’ll be back. Thank you Ashley, keep up the great customer service!!
When searching for a new vehicle, you've made your first A+ decision by choosing a Toyota, but now what? In Calgary alone Google says there's 7 different dealerships with around 18 in Alberta. On the bright side, this must be a sign indicating Toyota does well in Alberta, but how is one suppose to decide from here? Thankfully, I've been to numerous locations as I live in rural Alberta, equal distance to Edmonton and Calgary. Having been to approximately 8 different locations, and speaking with a wide range of associates I can officially claim, Canyon Creek as my number 1 location. The sales associate that stood out the most for me was a young female by the name of Ashley Philpott. I never felt like I was wasting her time, or she had better places to be. She always answered all my questions, despite my lack of vehicle knowledge, which made her have to break things down to a level I could grasp. I wasn't in a rush to make my decision and Ashley made me feel like I didn't have to be for such a large purchase. She was kind, realistic, non-pushy, respectful, honest and overall easy to talk and relate to. We even ended up talking about dogs for a solid 20minutes.
In the end, you will not regret choosing Ashley Philpott from Canyon Creek for any of your vehicle needs.
Amazing Experience. Beyond Professional and caring, superb customer service! Drew is an amazing salesman, person and human being. Enjoyed being helped him and his team immensely. Charles was outstanding also. Really everyone there is genuinely nice, caring, but most important, knowledgeable. There's no question they can't answer, and they know about ALL vehicles, not just Toyota, makes me feel super comfortable in making my decisions and transactions because they show up fair and honest. Can't say enough about my experience there. Positive, Positive, just lovely. Thank you Drew and Canyon creek Toyota for your love, care and support, and everything!!!
Canyon Creek Toyota is the best dealership in Calgary so far. Maricel De Leon did a fantastic job in giving me the best deal in my 2020 Toyota Corolla. I will recommend all my friends and relatives to her and to this dealership.
*If this was a review the vehicle, it would be 5 Star. *
*This review is primarily about the service department*
*Biggest feedback is I wish the dealerships worked together more to satisfy customers during buying and service processes.*
Purchased a 2018 Tacoma almost 2 years ago from this location. Was an easy purchase, knew specifically what I wanted. The dealership worked with me a little to get a bit of a price reduction. Nothing crazy special, but a pleasant purchase.
Service Department. I come in every 8000km (as requested by the dealership) to help maintain the vehicle. This costs me money every time, and I live 45 minutes one way to get to the dealership. By no means are these trips free. I am just under 50,000 on the vehicle.
Side Mirror Replacement. Needed to replace side mirror, and when had the service department look at it and determine which parts were needed. After being told to order the parts myself, I asked the department to order the parts for me and then we could book the appointment to fix it(found that strange). On the day of the appointment I am told it will be 1 hour. After 1 hour of waiting I am approached and told that they did not order half the parts needed. They also did not install the first half the parts, so why was I waiting the hour?
I do not want to come back to this location, as it is an hour and a half round trip for me to drive, so I will be going to another Toyota closer to home for this repair. After expressing this, instead of offering to help me order the remaining parts(he did give me the part numbers I needed), the service rep talked about how the parts department was going to "get in trouble" because they are going to have to "send the part back" and it would cost the dealership money.... This is no concern to me, I am concerned about the repair on my vehicle.
Why do I now have to order both parts again through another Toyota? You are sending a part back, that costs you $, that I need and will be ordering again. Sounds silly right?
Blind Spot Detector repair has also been ongoing. After about 2 months the blind spot detector lights on the side mirrors stopped working. I mention it at least half the times I am there, but never get any clear answer on how we can get that fixed. This is not a big concern for me, as I keep forgetting to mention it, but it is never addressed when I do.
I love Toyota Vehicles, wish the human end had a little more focus.
Glad to be here,
Alex
I just wanted to acknowledge product advisor Maricel De Leon for the help in buying my 2016 Toyota Corolla. I love the car. She did everything and really took Care of me from buying decision to getting a new plate for my car. She even picked me up from home to the dealership. Thank you Canyon Creek Toyota for a great Service. I would highly recommend your dealership.
Such an awesome experience with the service department!! They took my vehicle in on short notice and they even buffed out a door ding for me before my husband saw it 😂 Thanks for the amazing customer service Jeff!!
I had purchased vehicle from here a few months ago and was having troubles with some winter tires that were in the deal. I talked with Dave Moran about issues I was having and he did an exceptional job at sorting everything out for me. He really went above and beyond any car sales managers I have dealt with before. Thanks again Dave and Canyon Creek Toyota for your excellent customer service.
One of my best experiences at a dealership I've had. They were very upfront with everything and there was no surprises. Charles the salesman and Charles from finance (yes, they had the same name) were great to deal with. Highly recommended.
Robert was awesome! He really bent over backwards to get us a good deal. Not shady or slimy like some of the other car dealers are at other dealerships. Overall Great experience
I’ve purchased many vehicles in my life, but none have been as stress free as this one.
Robert Eaton was my salesman, he was professional, knowledgeable, not aggressive, and a true pleasure to work with.
Canyon Creek made a great decision adding him to their team.
Thank you for the making my purchase such a great experience.
B Dagenais
I would like to give a Kudos to a couple of people at this Dealership, MARICEL DE LEON and CHRIS WOO for doing such a fantastic job on taking care of us on our vehicle purchase. They are not only after the sales but they focus more on a great customer experience! I also want to thank the GM, Kelly Muskett for taking care of us as well. I would recommend more family and friends to this dealership from now on. Cheers to everyone at Canyon Creek Toyota.
I currently lease from CC Toyota. Have went through extraneous measures and time for them to correct their faulty rotors/brakes which were under warranty, which I finally got fixed after 9 months. Now they send me an email advertising that they will beat 5% of any competitor's winter tire price. But when I give them a printed quote from a tire retailer, they tell me it needs to be in the form of a printed invoice with parts numbers. Nowhere in their ad, even in the fine print, did they mention these "rules" and after talking with the Parts Manager, they refuse to honor my WRITTEN quote. FALSE ADVERTISING. There is absolutely no way they will be getting any future business from me when my lease is up. I do not recommend this dealership for customer service.
I have never written TWO positive reviews for any company before! However, when it comes to my 4Runner and all the great work that has been done at Canyon Creek Toyota, I felt I should give back to them for well over a decade++ of work! Lawrence Viegas (Service Advisor) and a mechanic (wish I could add his name here too but don't know it, sorry man), did a great job yet again in answering my questions with patience and a great sense of humor. They always try their very best to work with you and not to simply take our well earned money as we all know how bloody expensive car dealerships can be! Simply put, after the work is done, you can drive away knowing your vehicle was in good hands and away you go! Easy! Keep up the great work, Canyon Creek Toyota and thanks for everything =;)
Nice shop. If you haven't gone and checked them out since renovations I suggest you do. Dealt with Lawrence in service and he is great. Very quick and straight forward.
I gotta say I was a little (okay maybe a lot) upset that some things were wrong on my brand new beloved CH-R (to be fair, mostly add-ons). I was so excited I signed off on it before noticing, but the CC Team, Kelly, Norm and Brent worked, and worked and worked and did not give up until every issue was corrected and I was happy. I gotta say that kind of service and integrity are VERY RARE in the car industry (I went to several dealerships before I found Norm at CC) and I am EXTREMELY grateful to them for their diligence. Hand-to-God....You will be very happy dealing with this dealership!! Rev T.
I bought my first ever brand new car here! Naveed, Dave and Adam were all fantastic to deal with which made the whole process that much easier to go through. I absolutely love my Corolla Hatch! Keep up the fantastic work guys!
We are from Edmonton, and recently bought a vehicle from Eric Reyes at this location. Excellent customer service, and he was able to provide information that enabled us to get some money back from Toyota regarding our extended warranty on our previous vehicle that was written off due to a collision. Eric was great to deal with over the phone and e-mail, and made the transaction go smoothly, so all we had to do was go down and pick up the vehicle. Would recommend Eric to anyone looking for a vehicle from this location.
Let me just say that Dave Moran is a complete ROCK STAR. My husband and I needed to sell our car, and he was patient, informative, calming and extremely funny. He wasn't alone as all the people that assisted us were great. From Robert, who started the sales process, to Kelly that helped us out while Robert was out of office and of course Dave (the manager) that finished the sale. The whole process took only ... get this ... 2 DAYS! They walked me through the whole process, letting me know exactly what I needed from my bank, and even ensured I got back home safely. They definitely go above and beyond at the dealership. Thank you so much guys. You all are amazing at what you do.
Let me just say that Dave Moran is a complete ROCK STAR. My husband and I needed to sell our car, and he was patient, informative, calming and extremely funny. He wasn't alone as all the people that assisted us were great. From Robert, who started the sales process, to Kelly that helped us out while Robert was out of office and of course Dave (the manager) that finished the sale. The whole process took only ... get this ... 2 DAYS! They walked me through the whole process, letting me know exactly what I needed from my bank, and even ensured I got back home safely. They definitely go above and beyond at the dealership. Thank you so much guys. You all are amazing at what you do.
I was looking for a car for my daughter and went into see what they had. Talked to a fellow named Dave Moran. Super friendly and helpful. Answered all my questions with ease. Felt very comfortable with Dave and will be back to buy our next car from him as well. Very professional and courteous. Thanks Dave you will see us again soon.
I bought a used vehicle at Canyon Creek Toyota and between the fair trade in price I received and the very clean appearance of the vehicle I purchased, I was so happy with the overall transaction. The staff were professional and most of all stuck to their word. I wouldn't hesitate to recommend Canyon Creek if given the opportunity.
My wife , kids and myself were very pleased with Robert Eaton and his associates. He has great customer service, a great attitude, lots of patience and strives to build a great relationship with his customers. A big 5 star rating from us and would definitely recommend canyon creek Toyota to people we know. Thank you very much !!!!
It was a great experience at Canyon Creek Toyota. The customer service was amazing: they were welcoming, patient, and supportive whenever we had any questions. I had Robert as my Sales Rep. and he got me the best deal on a car - I saved myself several grand. Robert's also a fun guy to talk to overall, and he's easy to get a hold of and responds to messages fairly quickly too. On top of that, with the help of Ronnie, all of my paper work was done in one day, so it made getting a car so much faster and easier. In addition, if you're ever feeling unsatisfied, Robert will do his best to attend to your needs and make sure you leave Toyota feeling happy with your decision on a car. Definitely would recommend Canyon Creek and Robert as a Sales Rep.
They are by far the best Toyota dealership if not the best dealership in town. The sales guys (especially Robert and Drew) are very understanding, thorough and will do anything and everything they can to help the customer. I've had the best experience with them amongst all the other car dealerships I had been to and that includes, Audi, BMW, Mazda, Honda and all the other Toyota dealerships in town. So, if you want value for your money and save money at the same time go to them and furthermore, ask for Robert and if he's not available, ask for Drew. They are both absolutely amazing! I can't thank Robert enough for all the hard work he did for us.
Our most recent visit at Canyon Creek Toyota service department was very satisfactory. Service Advisor Lawrence Viegas was very friendly and helpful, he took care of what we need. The wait time for shuttle was very reasonable. We will go there again.
I leased my second vehicle from Canyon a creek and am very pleased. Maggie reached out to me one day as I was bringing in my first lease vehicle for service starting a relationship. Laurence has always been very helpful with service appointments.
A couple weeks later I found myself in an accident, and was able to utilize my Toyota roadside assistance. So many of the staff at Canyon creek were so very helpful in what I could expect from a process I had never experienced before. Everyone from service to finance was very helpful with everything. Very happy with my new lease as well, it is just right.
I want to thank Dave Moran for an amazing buying experience ! He made sure everything went flawless and explained everything clearly and concisely. He was super honest, truthful, and didn’t try to sell you something you didn’t need. It was a refreshing experience relative to a normal trip to a dealership. He had a great sense of humour and you can tell he loves what he does. He makes sure everything is taken care of properly even if it isn’t his deal. Very professional and friendly and makes the first purchase less intimidating. He made sure I got the best deal and suggested the right accessories and warranties that fit my needs. I would extremely suggest him for a next purchase and wouldn’t go to anyone else. Thanks again Dave !
After 2 unsuccessful attempts at trying to make an appointment for a recall notice, with my previous Toyota dealership, I called Canyon Creek Toyota. I was able to set up the appointment in minutes, at a favourable time a few days later. I received very courteous service including a ride home, and a ride back when the service was completed. I'm very pleased with their customer service and will not ever wait on hold for 5 plus minutes, only to be disconnected, twice, as with my previous dealership. Thank you Canyon Creek.
I have had my vehicle for 5 years now, and have always used Canyon Creek Toyota for my service. I usually don’t have a great experience with this dealership, from purchasing to service, however this time the service was great. I was a bit shocked. I’m sorry, I don’t recall the name of the gentleman that was at the counter, but he was great, even told me that they could get the service done right away, rather than leaving the van all day.
I wish all my experiences with Canyon Creek were this great for then I would probably buy from this dealership again.
We went in on Saturday and they couldn't get the car we really wanted so they tried to "convince" us that we wanted a car on the lot that we really didn't want. Eventually, I was frustrated and went outside. They felt this was the perfect opportunity to "convince" my husband that they were giving him a really great deal - once again on a car we really didn't want. My husband ended up being convinced to leave a $500 deposit to hold the deal, and we would discuss it, once again on a car we really didn't want. On our drive home, he realized he'd be had and went back on the Monday to get his deposit back, which he said was a bit of paperwork and sticking to his guns. Remember this was all for a car that we really didn't want....and we should have walked out upon realizing they weren't really listening to us.
All the Toyota Canyon Creek team were extremely professional. We had the pleasure to work with the best person ever. Thank you Steven!!!
Every time I walked in with questions, I was generously received, and my questions answered in detail. There was no running around the bush with the answers. Time was taken to ensure that I was welcomed, and at ease.
I was happy with how efficient and nice the staff was. The shuttle bus picked me up after work, which was much appreciated. I loved the fact that they washed my car. Fab!
our sales advisor, ina coryaen greeted us with lots of enthusiasm. she walked us through the process, and we did not feel any pressure whatsoever. we were very happy with the service, and she followed up with us to see how our vehicle was performing. we did not hesitate to recommend her to our friends, and family. will buy from canyon creek again in the future. thanks.
Terry has been providing me superior customer service since I bought my Matrix in 2006. Today, Terry extended his service past after work hours - 4pm to look into the tire pressure light for me, and explained to me very clearly as to what happened and what needs to be done next week. Terry is a great worker, and takes good care of his customers.