What an amazing dealership to deal with. From the moment we pulled onto the lot until the time we left,everyone was absolutely amazing. Definitely going to be sending lots of people here.
Bought two vehicles from Cornwall Nissan over the years. Upon my third purchase/lease, I was pricing and noticed that they were more than $2000 than an Ottawa store. I did what any consumer would do and purchased in Ottawa. Now the lease is up and for me to complete buyout for the lease in Cornwall, they want to charge a $599 admin fee. That is not happening. I was hoping they would redeem themselves. Never again!
We've been dealing with this establishment circa 2005. Experienced, knowledgeable and personable staff. Honest and no BS or gimmicks. Have purchased 2 used and 1 new vehicles. Service department is A1 and that's why we are loyal customers; bringing in other makes of vehicles for service. Highly recommend you check consult with them for either a purchase or even to service your current vehicle.
Thank you for the great service!!
Good people, will help you out in any way. Just purchased my new car there last week. That took me almost 2 years before finally saying yes. So they will honesty help you and spend the time with you for a major decision and a positive experience
Great service. The staff is very cooperative.
Great friendly and professional staff. They were able to accommodate me last minute and did a great job. Clean waiting area.
Great service from great folks. The service guys and gals are great and not always trying to over sell you ok services you don't need.
First class service . They gave me immediate attention without an appointment.
Very personable staff we took three car for a test drive salesperson explained each vehicle , salesperson to finance to service fast efficient service
Bought used car that was supposed to be in top shape and found out sunroof had rattles and speaker not working, they offered no assistance. Service was great before sale but after, you're on your own, decide wisely. I wish I could undo
I really love the pathfinder and its drive. Specially SL Rock creek is an amazing vehicle to drive. We have decided that we will wait for couple of months to look at 2022 model and will make our mind then. Beside our purchase, I will acknowldege the honesty and customer service of Jeff and Sales Manager (Spensor)
Meanwhile, I admire the kindness of Kimberly who talked with our children and showed them different aspects of the cars. It is a lifetime experience for them and they are in love with Nissan Rouge except it has 5 seats.
They going but above and beyond can give you the best service ever
A fantastic place to buy a new or used car!
My ELDERLY MOM'S car was towed to Cornwall Nissan. The problem was that the car would not shift out of 'park'. And diagnosed with a FAULTY Brake Switch housed under the brake petal. The next day the car was ready for pick up $300.00 + later. We drove to the gas station across the street from Cornwall Nissan and she "AGAIN" was stuck in 'park'. So AGAIN the car was towed this time to a private certified auto repair shop, and ADDITIONAL towing charges (which was more) because it needed 2 dollies instead of one, because BOTH the FRONT and REAR BRAKES CEASED up. The work done at Cornwall Nissan to the Brake Switch was "only" HALF done!!!!!
My prayer is that this treatment to your Dear Elderly Loved Ones is FAR better than what happened to my 83 y.o. mother. This Incompetence Shouldn't have happened in the first place, and in 23° weather!!!! This does not even deserve a 1 Star rating.
PLEASE BE AWARE!!!!!
Never getting more business from us. Everytime my wife brings the car in for an oil change filters were changed without her consent and charged, cabin filters and air filters do not need to be changed multiple times per year. Everytime we tried to get the recall work done they have "not had the parts", first letter was 4 and a half years ago. Most recently claimed to have done diagnostics but could not provide the printouts but claimed it was done and requested new parts be purchased. Took the car to another dealer and the diagnostic came back fine requiring no purchased parts. Thoroughly displeased with the service department and how they conduct themselves.
I arrived at about 9:35am for a 10am service appointment, check in was slow taking about 15 min. I didn’t get my car back until almost 2pm. In the over 4 hours that I was there no one had the curtesy to Let me know what was going on, not one update, how are you doing, would you like something, a ride to town for lunch, nothing. Over 4 hours in the same chair and no one noticed or cared. What does that say about Cornwall Nissan.
Friendly service staff
So I bought a car from here a few months back. Staff was very kind and helpful in making my decision. Unfortunately, the car I had bought from here stopped working shorty after I purchased it.
Not to happy.
Most incompetent dealer I have ever dealt with. Not only are they incompetent they are theif as well. If you go to their garage for repair be careful as they will suggest to change a bunch of thing that don’t need to be changed. Hence if you do not know mechanic or are to busy to look don’t go their as they will take advantage of you. Furthermore, they can’t even diagnose simple problems.
Very good service but
Always excellent as usual.
Friendly, experienced staff. Picked me up because I was without a vehicle for almost a year, explained everything. Gave me lots of options. Answered all my questions. Very organized staff. Thank you to Chadwick and Sue.
Excellent sales and service, well worth the drive from Ottawa. We bought a used car from Nissan Cornwall, a small issue turned up, and it was repaired with one service visit with no questions asked. If you dislike conventional dealerships, this place and its staff are breath of fresh air. No haggling and no non sense experience. Highly recommend.
Second time buying from this dealership and both times have been a very positive experience. Chadwick and Spencer were amazing. They are friendly, professional and good people. Sue took care of all of the paperwork and Sylvie kept everyone smiling in the showroom. I highly recommend this dealership.
Second time buying from this dealership and both times have been a very positive experience. Chadwick and Spencer were amazing. They are friendly, professional and good people. Sue took care of all of the paperwork and Sylvie kept everyone smiling in the showroom. I highly recommend this dealership.
I WOULD HAVE LIKED FOR THE SALESMAN TO CALL ME BACK SOME TIME AFTER THE SALE TO SEE HOW THINGS WERE GOING WITH THE VEHICLE.
ALSO WAS A BIT FRUSTRATED DUE TO THE FACT THAT THIS WAS THE FIRST TIME THAT NOTHING WAS GIVEN TO THE CUSTOMER AS PART OF A
GIFT OR INCENTIVE FOR BUYING A VEHICLE THIS IS THE FIRST TIME THAT I AM NOT ALLOWED A LITTLE SOMETHING AS MARK OF APPRECIATION FIND THIS A
BIT STRANGE BUT I GUESS THAT IS THE WAY NISSAN OPERATES
ALTHOUGH THE PREVIOUS TIME SOMETHING WAS DONE . .BESIDES THAT EVERYTHING WAS OK AND ENJOY THE NEW FACILITY .
I was trying to buy a truck at this place from Chadwick but it was just to many games. I said I wanted running board installed on the truck then when I mentioned it he was like you didn't tell me that. I was like 3 to 4 days of phone games. I bought a truck in Ottawa and we had the price and everything set up on the second phone call. He came back with the price I wanted so I bout it. Plus it was even delivered to my door can't beet that. I have a real truck now a Ram 1500. I like thing simple not complicated that's why I bought in Ottawa it was simple to make a deal
Christie Villa was my sales consultant. She made buying a vehicle an easy, pleasant experience. I can tell she cares about her customer! The very best car buying experience we’ve had! Thank you!
Christie Villa was my sales consultant. She was very friendly and helpful, she worked hard to make our deal happen, this was our best car experience, we will be back, thank you.
Gabby and his family are the nicest people I've ever met.they are more then just nissan.
Gabby and his family are the nicest people I've ever met.they are more then just nissan.
New location, bigger and nicer than the old ones!
Nice new place. Matt provided speedy, polite service.
Very pleasant visit my honey bought a new micra
I was fully prepared to buy a vehicle here. Loved the used vehicle but not the price. Had comparable vehicles showing lower price with lower kilometres. Thought this dealership would attempt to match, told me that’s a good deal should have bought it. If you tell me to go somewhere else to buy a better vehicle. I will go somewhere else to buy the vehicle. You wouldn’t take a penny off the price of your used vehicle, so you won’t get a penny of my money. Other than that some staff were very friendly.
Great place to get a car
Mike in sales is a very amazing guy he tried so much to get us the car we wanted which no other dealer in cornwall would do i wish i knew him before i bought my car either way in 6 years ill deffinetly go see him if he still works there
Great place to by a car...if you are interested talk to Kim
Excellent sales and service
Good service at the right price.
I always get unbeatable service here. Staff are knowledgeable and friendly.
Small size dealer. Show room is very small and overloaded with desks and furniture. Looks more like furniture store.
Excellent honest dealership
Enjoyed my experience with staff and especially Kim who is very helpful, cherry and knowledgable about cars
There was a misunderstanding about a feature that was promised upon purchase. It was straightened out. The owner is fantastic, very polite, and the hospitality was great. Thanks Nissan Cornwall
Amazing customer service. No rushing feeling and no hidden agendas you get with smaller dealerships. Highly reccomended
Great dealership
Recently Purchased a Maxima from Cornwall Nissan, Couldn't be happier with the service and the car.
Would strongly recommend over any other lot in the area.
Been a customer of Cornwall Nissan since 2004, the family has purchased a total of 11 cars there, they are simply the best. Great service, great product.
I have always been a fan of Nissan cars, but I have never really been fond of the Montreal Dealerships I have dealt with. My last purchase brought this concern right into my headlights. My experience in the Sales Dept of Metro Nnissan left very much to be desired in terms of sales service and customer relations (their service dept however is first rate!). On a recommendation from a friend Stephen Holtzman I contacted Cornwall Nissan. Boy was that an eye opener. They solved my problem in a week with absolutely no complications whatsoever. Their professionalism was apparent right from the get go. Cudos to Steve Eastman and Jill Caron (the only two members of the team I met). I can't thank you enough for how you took care of me at every step of the way. I will recommend your dealership to all who will listen. The short drive to Cornwall is worth every mile traveled!