Smooth sale from the first quote to delivery !!
Thank you
Excellent pre sales service, test drives booked over phone, car waiting on arrival, Longer test drive allowed on second drive, very competitive pricing off the bat even without using UnHaggle, ultimately I chose a different brand, but the service was great.
A Friend did buy from there and goes for his service there and had recoomended them
I had a great experience with Fish Creek Nissan where I bought my Nissan Rogue. Wonderful staff.
“Andy Miller” one of the decent sales representatives I’ve ever met. He has handled the deal in a very professional way. He started by analysing what I need, the use of the vehicle I want, then he did the math of the monthly payments that I can afford. He really performed a deep comprehensive analysis, then he put in front of me 3 cars as choices. I picked one of them and I’m really happy with what I bought.
I recommend Fish Creek Nissan!
You have all my respect and appreciation.
Can't say enough about the team at Fish Creek Nissan. Wonderful staff and inventory. As first time family vehicle buyers my husband and myself were nervous and unsure about what to expect. Our salesman LEE PORNASDORO was excellent. He explained everything, helped us find a fantastic vehicle and took his time walking us through the process until we felt confident. The other team members were great. Helpful, happy and patient. When we picked up our new (to us/preowned) vehicle, the process was simple and the vehicle was spotless. I recommend coming to Fish Creek Nissan. I know we will be returning customers in the future. Thanks you guys.
I had a great experience at Fish Creek Nissan! Looked at a few other places but this was definitely where I felt most comfortable buying a used car! I just drove my new certified pre-owned vehicle home and I feel great about my purchase. Andy (and everyone else) was so helpful and friendly. I highly recommend Fish Creek Nissan!
I rarely, if ever, trust dealerships. However, my experience there was contradicting. It wasn't anything much but a wheel balance for $100. They fixed the unbalanced wheels, and as a bonus, fixed the biggest issue. Hubs being left in the rims. (Due to not knowing about them, since they were second hand rims.) They removed them and the wheels feel absolutely amazing. And they informed me of wearing rear tires (which I did know,) but it shows they are attentive to things like that! I do all the work on my 04 Nissan, but for those little things that I can't do, I may just come back for those! Thanks guys!
Excellent service that they provided. Thank to Andy, I was able to find the perfect car for me as I am a short person. The staff is super friendly. I am absolutely happy with my first vehicle. Definitely will come back for my next vehicle.
Excellent service that they provided. Thank to Andy, I was able to find the perfect car for me as I am a short person. The staff is super friendly. I am absolutely happy with my first vehicle. Definitely will come back for my next vehicle.
I recently bought a used ford explorer through Fish Creek Nissan and it was a great experience. Greg set me up quick and without any problems throughout the process. I would highly recommend anyone come here for a new or used vehicle.
Great service dept. Won't go anywhere else now. Definitely helpful and patient / understanding. Great quality work as well. Amanda was really knowledgeable and made sure I was taken care of promptly. It's rare to get such awesome service anymore.
I’ve been coming to Fish Creek Nissan for a few years and always, always receive wonderful service from the staff. Amanda was particularly helpful and friendly during my last visit. I couldn’t have been happier with the service I received! Keep it up!
I recently had my Murano serviced at Fish Creek Nissan and I can’t say enough positive comments about the service I received from Amanda! She was so friendly, kind and caring and I wish I had her customer service everywhere I go!!! Thank you so much again Amanda and I will only ever go to you from now on! Fish Creek is lucky to have an amazing employee like you
I have dealt with Fish Creek Nissan for over 10 years now and request Steve in service every time. He exemplifies the meaning of customer service. He's honest, consistent and very knowledgeable, what else could someone ask for.
Thank you Steve!
We recently purchased a Nissan Murano from Mike K at this dealership. He was very easy to work with and helped us secure the vehicle we were after. The vehicle arrived as promised and the specialist took the time to ensure we knew all the features. When we returned a week later to pick up some floor mats, Mike even took the time to help install them into the vehicle. We would recommend working with him and will be back when we need another vehicle.
I recently purchased a brand new vehicle from Fish Creek Nissan and I am very happy with the overall experience and I am definitely enjoying my new car!
When I was looking at purchasing my new vehicle I was being helped by Bonny, and she, like the rest of the staff I interacted with was very friendly, helpful and knowledgeable. I had a set price in mind that I wanted to get for my car that I was trading in and Bonny worked very hard to get me the price that I felt was fair, which I very much appreciate. She was very patient and took the time to answer any questions or concerns that I had about the process. I did not feel pressured by her to make a decision about the purchase, which is again something that I really appreciated and that made me feel more comfortable and confident in my decision. One of the accessories I was having installed on my car was not able to be delivered prior to picking up the vehicle; Bonny knew I was excited to take possession of the car, so she arranged for me to have a loaner so I wouldn’t have to wait at the dealership while they were completing the installation on my vehicle, which was very kind and thoughtful of her to do. I would not hesitate to refer someone to Bonny if they were in the market for a new vehicle and would definitely purchase another vehicle from Fish Creek Nissan again!
I dealt with with both Jake and Jasper in the financing department and they both were great to work with as well. They were able to secure a great rate for financing through Nissan Canada and I appreciate that they both explained everything thoroughly so I fully understood what I was signing off on and answered any questions I had. They even took care of setting up my vehicle registration for me, which was awesome as it saved me from a trip to the registry.
Finally, I dealt with Sid when I picked up my car. He is super friendly, personable and seemed very sincere. He took the time to ensure I was happy with my purchasing experience and that I didn’t have any questions or concerns that needed to be addressed (which I did not). He gave me a tour of the dealership so I knew where to drop my car off for maintenance and where to go if I needed any other services. He also went over the features of my new vehicle with me so that I knew how to properly utilize everything and helped me with getting my phone connected, etc.
As I mentioned above, my experience with all the staff at Fish Creek Nissan was a very positive one and I am glad I chose to go with them for my vehicle purchase.
Thank you to Bonny and everyone else at the dealership who helped me out!
We went to other dealerships and got little to any help at all . We had and amazing experience here at fish creek nissan. The person that helped us out was Lee he was a wonderful salesman to deal with. He knew a lot about the vehicles and u could tell he does his home work. Lee is definitely the guy to go to he makes Everything so clear so that you can understand whats going on. If there where more stars we would give them to him.Would highly recommend this dealership to anyone looking!
Great experience at this dealership! Very friendly and Lee was a wonderful salesman to deal with. Everything was laid out clearly for us when purchasing our vehicle with no hidden costs. Would highly recommend this dealership to anyone looking!
Thanks to Andy Miller who patiently explained everything to us, he spared his time to make sure we understand every detail. Our satisfaction is their priority at Fish Creek Nissan. We appreciate everything Andy and Jasper (Finance Manager) did for us.
Only place I go to service my vehicle. Service advisor Steve Easdon is always a pleasure to deal with. He is very professional knowledgeable. Thanks again Steve.
We had a budget. We found a used vehicle we really liked but was above our budget.
Greg Kajuk did an amazing job negotiating with their finance people to find us a middle ground between the ask and our budget.
And when we picked up the vehicle, it was immaculate. It almost felt as a brand new vehicle.
An amazing experience at Fish Creek buying my Nissan Micra. Answered all of my questions and gave me a great deal. Not only that, when something went wrong right after I picked it up, they fixed it immediately at no charge. Attila and his coworkers at the previously owned department are a dream!
Greg Kajuk made my car buying experience a fantastic one. He is very professional, organized and fun. I highly recommend him for anyone who is looking to buy a car!
I went to Fish Creek Nissan to look at a used car .I was immediately greeted by Greg the salesperson. He was very professional and helpful.I hate buying vehicles and all the haggling involved .Greg made it as easy as pie . Thank you to Greg the sales manager Attila and all the staff at Fish Creek Nissan. Great experience.Highly recommend Anyone that is looking to buy a car to contact Greg and the great staff at Fish Creek Nissan.
UPDATED (4-stars):
Since posting the original review, (below), I have exchanged the vehicle referenced in it. While I am satisfied with the efforts made to right the situation and the new (used) vehicle I am in seems much better equipped in reliability, I am paying more for the vehicle than I initially desired.
Despite the disappointment in a monthly vehicle payment, I have upgraded the rating to 4 for follow-through on the part of the dealership.
The used sales manager was quick to respond to my concerns, and I the new (used) vehicle I am now driving comes with warranty that will (hopefully) eliminate that problems that persisted. Yes, I paid for the extended warranty.
It was an unpleasant first six months with a vehicle from the used lot, but I am hopeful the next six, and beyond will be problem-free.
ORIGINAL POST (1-star):
I am so incredibly disappointed with the used vehicle I purchased from Fish Creek Nissan. After being open and honest about what I was looking for, and appreciating that a used vehicle comes with limited (in my case no) warranty, and the risk of expiring parts -- I've had NOTHING but problems with the SUV. Within the first month, I had to return to the dealership to investigate a check engine light, and was charged for the assessment, to then be told the fix would be $1200. Since then, replacement of ball joints added another $1800 to the bill, and now, the heater motor needs to be replaced. Roughly 6 months into ownership, it's hard to recommend a dealership that sold an "inspected" vehicle to me - only noting the brakes would need replacement at the time of purchase - that clearly had more issues than the sales people suggested.
On top of that -- the vehicle that I traded in was advertised on the used website incorrectly. Someone, somewhere, is driving a "one-owner SUV" that was in fact, not owned by one owner previously. Sure, it's a minor detail -- that vehicle was in good condition -- but it does suggest the department is willing to advertise a false statement.
Anyone looking for advice: be extra diligent with your (used) vehicle purchase from this dealership. I've learned my lesson.
I had a great experience with Andy while buying my latest vehicle. He was friendly, helpful and made sure all my questions were answered before I signed anything. Truly love the vehicle I chose and he helped me get there while trading in my (now former) car.
Thanks Andy!
Just got our Nissan KICKS and took in for some warranty work today. Service Advisor, Steve Easdon, was very courteous and informed me of the intake process. Then Shuttle Driver, Keith, drove me to work in a very safe and courteous manner. Overall, my first service experience here was a positive success. Thank you.
If you are looking for efficient, professional service look no farther than Fish Creek Nissan, in Calgary's SE, and ask for Jeff Doyle. I knew which vehicle I wanted and he was able to facilitate the transaction in a proficient manner. Jeff answered all my questions in an expert fashion without any pressure, allowing the experience to be enjoyable.
Don't hesitate to go to Fish Creek Nissan for your next vehicle purchase, you won't be disappointed.
These people are scammers.They called me last week to come today at 1:30pm for a free oil change and car inspection but they charged me 128.36$ for it.When I explained they said "Who called you to come and have a free oil change.Is there any email we sent you?" I have call logs on my phone that showed that they have called me. How can you do this to people?Just be honest with people don't lie to them.
"HAPPY TO HELP!" kinda approach. glad to talk to these guys! i hope i have lots of money, I'll buy from this dealership again. keep up the happy atmosphere. Thanks Greg!
If you’re headed to Fishcreek Nissan ask for Jeff Doyle, you will not be disappointed. We purchased a used car from Jeff and he was a pleasure to deal with. His car knowledge surpassed most sales peoples. He was patient as we took out a few different cars to get a better understanding of what we wanted. Jeff had an opinion without being opinionated, he gave good advice and had a genuine interest in us and our needs/wants. He was very respectful of both myself and my wife, the process was very relaxed, no pressure, it was just easy... because of Jeff. We would highly recommend Jeff Doyle to our friends, family and to you. 10 out of 10!!!
We had Andy Miller helping us and I plan on recommending him to everyone I know looking to buy a car! We were with him for nearly 5 hours test driving and Andy was so patient, understanding and helpful! The process of purchasing my first car was made so easily because of the team at Fish Creek Nissan. And thank you Sid for showing me the way around my new car.
Small dealership. Limited lot space. More than reasonable selection options.
Good place to go to check for awesome first car purchase options.
I bought my Sentra from Fish Creek Nissan.Andy Miller was very helpful and genuine. He took the time to answer all my questions and you can tell he works hard helping his customers and loves his job.Thank you again Andy Miller and everyone at Fish Creek Nissan. I love my car.
Very inviting and helpful atmosphere - we had a great experience shopping and didn't feel pressured. Craig was a great help and really listened to what we were after. By far the friendliest salesman I've ever met - highly recommended.
Service Department Review - I've always had an excellent experience with amazing service. Pricing is extremely fair, work is always completed to my satisfaction, and most importantly, they communicate extremely well - always keeping me updated. A special thank-you to Jennie - my Service Advisor for my most recent matter.
We bought a minivan at Fish Creek Nissan.Very good service! Very recommendable place to buy a vehicle! Andy Miller made sure our every need was fulfilled to the fullest extend !!
Thanks Fish Creek Nissan , we are happy customers enjoying our minivan !!!
They are the place to go , honest staff and friendly staff!
I had an excellent experience with Fishcreek Nissan. I dealt with Andy Miller and he was absolutely outstanding. He was patient, genuine, and really down to earth with no pressure tactics whatsoever. I would definitely recommend going to see Andy if you’re in search of a used vehicle.
If you are looking for a Nissan this is the dealership to go to. They have an excellent Service and Sales Department. I recently had the opportunity to have Bonny Welygan as a sales person. She is very patient, actually listens to what kind of vehicle you are looking, but more important she isn't "pushy", which makes a car shopping experience enjoyable. I would highly recommend asking for Bonny when looking for a Nissan.
This dealership is truly lucky to have Andy Miller. He was unbelievable - he was so helpful and genuine, and worked with my situation with respect and care. He worked incredibly hard to get me the vehicle that was the best fit for me, and I can tell he not only loves his job, but serving his clients as well. I feel so fortunate that Andy was the one who called me after my online inquiry. I was able to purchase from here and I’m so happy with the service I received. I would highly recommend heading here if you are considering purchasing a preowned vehicle!
Absolutely the best dealership in Calgary, if not all of Alberta.
From the front desk staff, sales team, the finance team all the way to the service crews, everyone I dealt with at fish creek Nissan was knowledgeable, polite, friendly and professional.
I used to dread having to get my car’s serviced at dealerships, but at fish creek Nissan it’s a quick, easy and pain free experience with zero worry of being taken through the ringer!
I would strongly recommend fish creek Nissan for any and all of your vehicle needs, I’ve now purchased my last three vehicles through them and I will not be going anywhere else!
Just purchased a vehicle from Andy Miller. He provided great service and made the process run smoothly. The entire team at the dealership provided great customer service and followed up in a timely manner. Very satisfied with my experience.
Had an amazing experience while buying a new truck at this location. Ryan Chernoff was fantastic all the way through the buying process. If you need a new vehicle I highly recommend Fish Creek Nissan and more specifically Ryan.
I have had a wonderful experience at Fish Creek Nissan! I have bought 2 trucks from Andrew Miller. He’s an exceptional person to deal with. I have just bought my second Titan and love the truck!
I have also referred friends to him. One said that they looked at the same type of vehicle at 3 other places but came back to Andrew because they felt that they weren’t being sold something but we’re honestly being helped to fill their need. A year later they went back and for another vehicle from him.
If you ask me there’s not a better person to see in Calgary for a used vehicle!!
Thank your to Andrew Miller and Fish Creek Nissan! I’ll be back when I need another one.
I was leaving my boyfriends when I noticed a flat tire. I called Fish Creek Nissan and they were so helpful! I brought my car down and they brought me in immediately and they were so fast getting it checked out and they were very honest with me. Thank you so much for your wonderful help!
Fish Creek Nissan has always been very accommodating in their service department and quality of service on my vehicle has been awesome! I've purchased my car here in 2008 and have been coming back to get additional work done whenever it needed it. Nissan quality in cars is great and if you do the little things to keep it running and don't abuse your vehicle, the cars/trucks will last! Great work to everyone!
This is an excellent dealership. Andy Miller is the best sales person we’ve ever dealt with. Both times we’ve purchased vehicles from this dealership we’ve gone with Andy. He got us excellent quality used vehicles that met our needs perfectly, all with no-pressure. We will definitely come back here again. We also got a very good trade in value. They also gave us a free trip to Vegas when we purchased our vehicle (promotion).
Sales department is good, service department is very bad. I would not recommend taking your car there for anything.
I phoned them to say that I got my windshield replaced and that the lane departure needed to be re-calibrated. They had told me that wasn't a problem, they do it all the time and it costs $167 including tax. Since this was the same price as a cheap glass place, I decided to go there and get an oil change at the same time.
I called back to make an appointment and the girl answering told me she didn't think a new windshield required a re-calibration and "you never know, could be under warranty". I thought great!, I might same myself $167.
I drop of my car with the service advisor (Steve) who got me to authorize the work. In all fairness he did say that I was welcome to read the 4 page document before signing and initializing. I did not do that (I guess we should always read the fine prints) as I've been taking cars to different dealers for 20 years and these documents are more or less part of the normal routine.
I remember initializing besides $159 and the word warrany. This matched the $167 price given earlier so I was still very happy. He also said: "don't worry, we won"t start anything until we confirm with you and let you know if warranty would cover it".
He called back an hour later to say that oil change was done and they had looked at the windshield. I was pretty impressed with them. He said that it would not be covered by warranty and that if I wanted to get it repaired it would be ~$250 and there would be a 25% chance that I would need a new windshield. I said not thank you, not worth it, I'm happy with just the oil change. Still very happy with them at that point.
I get there at the end of the day and the price tag is $277! Turns out the oil change was advertised at 69.99 just behind the service desk but they have additional $25 extra disposal charge. FIRST RIPOFF!
They had also charged me $159 (1h) to tell me that my windshield needed to be re-calibrated which is what I had told them in the first place. SECOND RIPOFF!
TOTAL RIPOFF = $193!!!
They won't do anything about it as legally, I did initial beside the $159...
I bought a $38,000 rogue there last year and was very happy with the sales team. I can tell you that due to the very poor Service Department, I will not buy my next car there and they will never see me again in their workshop.
Thanks so much for your sales support in purchasing my 2014 Rogue. My original intention was to get a lightly used 2nd hand vehicle, however, we saw the merits of having our own brand new vehicle. Andy and Don in the used area were great, and the support of the new car area was fab - they got me the best deal. I recommend them for a good car purchase experience.
Youssef Abdellatif was a joy to work with! He made the purchase of my new car a thoroughly pleasant experience. He is very knowledgeable about Nissan products; he is personable, friendly, thoughtful and extremely helpful. Youssef patiently answered my many questions and he gave my husband and I his complete attention while we were with him. He provided first rate service to us without ever making us feel pressured or rushed.
I was in the market for my first brand new car and I feel very lucky to have met Tara Warburton. Tara is not your ordinary sales person , she is on your side and a very honest and trustworthy friend. She takes time to understand your requirements and will suggest something that really fits your lifestyle. She is an excellent financial planner too so she will work around your finances and make sure your new car fits right into your budget! She was very knowledgeable about the cars at the dealership and answered my questions very promptly. Overall , its was a totally different experience. I did not end up buying a vehicle for other reasons but if you are considering buying even any other brand I highly recommend having a chat with her first. Excellent to say the least.
Just wanted to let everyone know that Andy Miller, at Fish Creek Nissan is an outstanding Sales Persona…One whom we have enjoyed dealing with on all three of our recent vehicle purchases.
Dedicated to customer satisfaction, knowledgeable in product and most importantly honest in communications; Andy, has consistently met and exceeded any and all of our customer expectations.
We are happy to have given him and Fish Creek our business. Looking forward to vehicle number four…Best Regards, Steve and Jennifer.
Recently i have bought my third car from Andy miller who is representing fish creek Nissan. i kept on coming back to fish creek Nissan because they provide us with best customers care. they don't treat people like customers they treat them like if you were the part of the family. they will always out perfect prices on the cars they are not over priced or anything. and the cars are in the best shape that they can be. I would most definitely recommend this dealer ship and is the best in Calgary.