Aaron was great. Show room was spacious, clean, hand sanitiser available and everyone followed social distancing. Murray and George were great with finance work. Really happy with their customer service. Great car options. So happy :) Car drove amazing.
Omg, these guys took our car in after much hassle at other places which I won't name. They've had our vehicle for well over 3 weeks now and gave us a lovely loaner to use while all the investigations and work were being done. I have followed up numerous times and they kept me well informed. I highly recommend Burlington Mazda as the service has been amazing.
Of special note, we've dealt with Ashley in Service and Chris the Service Manager exclusively. Thanks for all of your help!!
Easy to book in for service.
I visited the dealership recently with my wife to view a pre-owned CX5. Jeff Brownlee looked after us and he was excellent. He was attentative to our needs/preferences vs a more pushy sales approach. We made the purchase. Jeff said that if there was anything we needed post sale to get in touch which was reassuring. We didn't need to as the car has had no issues. I would definitely recommend Mazda Burlington.
I had an excellent experience here. I am rather young and was looking for a new car and Mazda was the only place who sat me down and took me seriously. They walked me through everything and answered all my questions. Kelly was awesome the whole time, and was very up front with me. I highly recommend Mazda, we've had one in the family for as long as I can remember because they are a great car. Leggat Mazda has some excellent staff, not only the salesmen but those who work in the service shop.
Great welcome and staff. Zorka and the sales manager treated us with care and confidence. Leggat Auto Group always has the customer in mind.
I liked their service during covid time. Well organized and communicated. They also accommodated me from Stoney creek Mazda.
The only con is the wait was much longer than planned or expected, it becomes tough on a business day.
The staff were friendly and not pushy. They listened to what I wanted and helped me get the car that was right for me. I felt was a good deal and I would shop here again despite the hour drive to their location.
I drive a 2018 cx-3. I live in Mississauga so I unfortunately bought my car at Erin mills mazda and I wish I had known better and bought from this dealership. I've taken my car in there a couple of times and have also phoned with questions and they happily helped me out each time. The service here is bar none and soooo much better than Erin Mills. Will take my car here for any future appointments and would reccomend this dealership to anyone looking to buy a Mazda or one of their used vehicles. Thank you so much!!!
Very knowledgeable and personable staff. Highly recommend their service as they offer the most reasonably priced services for my Mazda compared to other dealers! Very personable staff that make the drive here always worth it. Your in good hands here!
Very knowledgeable and personable staff. Highly recommend their service as they offer the most reasonably priced services for my Mazda compared to other dealers! Very personable staff that make the drive here always worth it. Your in good hands here!
Good sel6and sales guy
Bought my BRZ here last June and dealt with Nick. Still super happy with my purchase! I visited quite a few dealers before coming here and was very pleased with their customer service. Thanks for all your help Nick! :)
Worked in the service department for a few months and loved it. Great experience with awesome co-workers, one exception notwithstanding. Highly recommend as a place to work or get your car serviced
Took my car in for a few recalls, and what a great experience! Super friendly service staff. They have a very accommodating waiting area and shuttle service, as well! I came out from Hamilton after numerous bad experiences at the dealerships in Hamilton, and I'll definitely be coming back to Leggat instead in the future.
Top notch service from the top down, been dealing with Ryan, Jeff, Aaron and the crew since 2005. Will treat you like a King or Queen ..... Thanks again for the new ride.
Great service. Told me what they were going to do to my car. My car was actually getting close to needing new parts and gave me options to do it now or my next service date which was nice. Ran through all the options with me. The shuttle driver is very nice as well
The service team at Burlington Mazda are easy to deal with and always able to accommodate a quick in and out for oil changes on our 2019 Mazda 3. Happy to report that is the only work we have ever required in the first year and a half owning the car. Terrific value on the Mazda 3 and service at Burlington Mazda is as good as you get at premium brand dealerships.
Kevin and Steve in the service department took excellent care of my 2005 Mazda from the day I bought her in 2007 to her final service appointment this December. Unlike other service centers I've used through the years around North America, their diagnoses and recommendations have always been clear, honest and practical for my needs. Thank you for what you do, Gents!
I have been coming here since I moved to Burlington in 2009. I have bought two cars since. The two great guys (Steve, Kevin) behind the service counter are a great asset to Leggat Mazda. They are professional hard working employees. Always with a smile when they greet me. Never had a problem with my car once it has been serviced.
Some of the best customer service I have ever recieved. Always treated with respect and never feel like I am being taken advantage of
Great atmosphere, clean, organized shop. The staff is friendly, knowledgeable and ready to assist. I'm a long time client and because of the great service will continue to have my vehicle service at Leggat Mazda.
Excellent customer & technical service!
The service adviser, Ashley, kept me well informed of all changes to the service of my vehicle; i.e. lead time of parts & labor time. Additionally she offered shuttle services to accommodate the extra time needed to service my vehicle.
The technician who worked on my older car did a great job! He worked around the rust and seized components to ensure my car would have a longer life span.
Overall, I'm very impressed with the service I received. This is my first car so I'm ecstatic to have it drive better than when I got it.
They are friendly and reliable. I love going to the dealership for service. However, I should be getting a car wash every time I get a service according to their guidelines however I have noticed that I don’t get my car washed, maybe it is because of the weather however please right down that I have credit of a car wash in the future or something. My only complaint 😂
I was told by my mechanic that I needed a new transmission. I brought my car into Leggat Mazda to have them inspect and they confirmed. Kevin was fabulous to deal with. He informed me that my transmission was on rush order and that there would be no cost. He also told me that they had fixed a couple of other recall items. Kevin had my car back to me in 2.5 days. What a pleasure it was dealing with Kevin as he could not have been more helpful.
Friendly, helpful staff. The shuttle service to/from the office while my car is being serviced is very convenient! My only hesitation at giving a 5-star rating is that the mechanics don't put anything over the mats to protect them from greasy marks when they move customer vehicles.
Repairs were done on time as usual. No surprises or extra charges. The staff are always friendly and helpful.
I have been dealing with Leggat Mazda Burlington for close to 20 years now. I absolutely feel that Kevin Cordero is a GEM!! He is so professional, friendly and efficient. He is the epitome of great customer service!! My car is always serviced in a timely manner whether I wait or grab the shuttle home.
I always have a great experience!
I've been going here for years. I've bought two cars from here and I've always had good service. Steve in the service department is one of the main reasons I keep going back. He's clear with what needs to be done, is always fair with your time and money and always calls before they do anything that we didn't discuss when the car gets dropped off. I might still buy another car from them when the time comes.
Great service! Service was completed quickly and my vehicle was ready to be picked up when I requested. All done while I was at work, thanks to the shuttle service! Thank
you!!
Great dealership to deal with. Never had any issues and the family has bought 7 vehicles and counting from them!
What a view of the Marina! Good food and service. Music was great with Salvador and Wendy last Sunday!
Do NOT bring your car here for service.
I've had three Mazdas in a row. The last two were from this dealership. I had similar brakes issues with them both. Repeated visits to the dealership yielded zero results. They had told me that the squealing was normal. That it was my fault. That I "didn't brake hard enough and was causing the brakes to glaze.
I took my most recent car, the third Mazda, to them easily 10 times complaining about the brakes. I took it to a different dealership ONCE and the problem disappeared. The new dealership also told me that it looked like my brakes had never been serviced. They had no lubricant on them.
This Burlington dealership couldn't even top up my windshield washer fluid without ruining stuff (see my uploaded photo for this part).
But basically, I'm never going to this dealership again. Mazda head office was also no help in resolving my complaint and I'm so soured by the whole experience that I'm probably never buying another Mazda again.
Great service. Very friendly and helpful staff in the service department
A Leggat technician diagnosed a failing transmission bearing just a week out from a one week roadtrip in our Mazda5. Replacement was ordered under warranty and installed immediately so that we could feel safe on our trip. They got it done and car drives like new again. Thanks so much guys! (writing from Quebec ;-) ).
Our Protegé is 19 years old and counting with just over 100K km on it to date. Kevin and Steven in Service are exceptional in providing the quality and attention to detail required with a vehicle of this age. Jenna always keeps me posted for regular maintenance scheduling and Aria has been able to squeeze my vehicle in for Saturday service at a minutes notice. One weakness with Mazda is body corrosion but, we addressed the body corrosion as soon as it began, and maintenance is easily controlled. My son drives it currently, and I think it still has many miles to go! I think if I trade it in Burlington Mazda will have a heart attack! We've pre-ordered a 2020 Kia Soul EV from Leggat Kia Burlington as an additional vehicle.
By far the most amazing customer service I ever received at Mazda! I usually go to another location as I purchased my vehicle from there but decided to get service done at this location and I couldnt have been more thankful! Not only is everyone friendly and welcoming but they are also very knowledgeable and from a customers perspective, I can see they actually care about my vehicle. Kevin from parts and service was the one who helped me today and he was absolutely phenomenal!! From now on I will go to only this location for my service! Just wish I could transfer my warranty over so I dont have to go to the other dealership! Thank you thank you!
Been going there since I moved. Very pleasant staff and great service. Haven't had any issues so far.
Always get my car serviced there. Friendly staff and nice waiting lounge with free coffee and wifi.
I always get 5 star service and special treatment from my guys Steven, Manny and Kevin (& Jena) at this Mazda dealership. Truly a stellar team and the only place I trust to take my RX-8! ❤ Zoom zoom!
I am very impressed with this dealership! They helped me retrieve my vehicle from Canadian Tire and bring it to their shop on Walkers to complete the overquoted work from CT recently. They also offered shuttle service to and from home to help with no vehicle situation. Lastly they worked seamlessly with my extended warranty company to have the work completed and I payed nothing but the deducible (even though my differential cover was not covered by warranty)
I highly recommend this dealership and I thank them for helping me out with my Ford Escape.
Friendly service advisors, keep me informed about my vehicle and any issues that may have come up. Always give me an estimate when needed. Car is always clean when I get it back.
Always a pleasure. Staff are incredible. Always made to feel welcomed and like family. Highly recommend this dealership for sales and service.
If I could rate this dealership less than one star, I most definitely would. Murray Blizzard in finance is absolutely awful, disgustingly rude and a downright horrible person to work with. He made snide comments and verbally degraded me for no reason. He enjoys to boast himself up thinking hes the only one that will be able to get you a car. I left Mazda Burlington feeling gutted and upset. I pulled myself together and drove down to a different dealership and not even 24 hours later I was approved and signing paperwork for a Mazda 3. This place is TERRIBLE. Stay away at all costs. There's so many dealerships around, don't waste your time with such nasty people. It's not worth it!
They have a good collection here. Service is reasonable not stellar though. Of course you should expect too much from any car dealership. Salesperson was friendly but sometimes you can’t help but doubting them.
Worst experience ever. Do not waste your time, sanity and money trying to buy a new car at Leggat Mazda Burlington.
For an unforgettable experience and the best deal in Oakville - Burlington - Hamilton area go straight to Mazda in Stoney Creek.
Great service and sales support to answer product questions and help you explore ownership/leasing options. Mazda has developed some great products utilizing reliable and proven technologies. Great work.
I went to Burlington Mazda on Walkers Line to look for a car. I had a salesman name Nic Groenewegen who sold me a Mazda 3. He was outstanding. Usually I feel pressured when I go to car dealers but not with this place. It was a excellent experience and I love my new car!! Thanks
just to let all of you out there I checked out all of the dealers in the GTA to see who would give me the best deal, and these guys did it. Talk to Ryan!
I've been doing business with Burlington Mazda for years. Super helpful sales staff and very reasonable. Ryan Harrison,Aaron Stewart and all in the Service dept. Are always accommodating and knowledgeable. Great experience overall!