Appointment was made one month in advance. Arrived on time, was greeted immediately, car was sanitized. Work took just a little over an hour. I was asked if I would like and oil change while there...I declined. Payment process was easy and I was on my way.
Always takes great care of everything. If I have any issues it's taken care of straight away.
Awesome 👌👍
I have always received the best service at Mazda Dartmouth. Everyone is very professional and my service appointments are on time with minimal wait. My car is usually washed which is a great bonus. I want to thank the team for their amazing customer service and always making me feel like a valued customer. I also want to thank Ashley on my last appointment as she was so pleasant and accommodating.
Just want to thank all the staff at Steele Mazda for making my maintenance service visit a great and relaxing experience. The staff are pleasant and great to chat with. They will take the time to answer questions and address any concerns. Always look forward to my maintenance service appointments.
This was a nice dealership. The staff were friendly and asked me if I would like a bottled water. I did not have to wait long for service .
Just bought a 2018 Mazda 3 GT here, service was excellent! Cody and Craig are easy and great to deal with I highly recommend them!
The service department at Steele Mazda did in 3 hours what City Mazda couldn't do in an entire week.
I had a very negative experience with City Mazda (on the Halifax side) which left me without a car for 5 days - they could not tell me what was going on with my car and in the end they refused my Warranty work and cancelled my appointment on me with no explanation.
Without even knowing of my experience and with little notice - Steele Mazda was able to take my car in, diagnose the situation, explain to me what needed to be done AND even put me in a rental all on the same day. It is now day 2 of them having my car and they have already provided me with an update so I know exactly whats going on. Having a car is stressful and at times scary when you are given the runaround, but knowing that Steele Mazda is there for me takes all of the stress away.
Thank you for being so awesome!!
I recently bought a car from Steele mazda in dartmouth
I lived in other side of canada.
But Sheila and Rebecca had helped me a lot even though i was away.
Excellent service, and Excellent Communication, Excellent deal. They are very kind.
I cant be happier than this.
I appreciate that Sheila and Rebbeca had helped me alot.
I definitely visit again!
Scheduled maintenance on our Mazda3 was fast. Pleasant conversations with staff while I waited with my 9mnth old daughter. Always a great experience at Steele Mazda!
Former and current customer. I have delt with many different dealerships. Ignore the negitive reviews, you will not find quality of service better then here. No matter where you buy vehicles there will always be small issues, the important thing is that this dealer always does whatever is necessary to make things right. I will continue buying and servicing my vehicles here in the future.
kudos to this dealership!! I have to say that it was a pleasure to do do business with the staff at this Mazda dealership. Colin and Craig made the purchase of my vehicle simple and easy..No sales pressure received!
just straightforward, well informed answers to my questions......Happy to have bought my vehicle from Steele Mazda Dartmouth
Service department is fine. Finance department made buying a used car a traumatizing experience. They completely swindled me (a single woman) by performing and CHARGING me for services without my consent, consultation or approval. They told me when I showed up to buy the car, which then put me way over my budget. Very greasy, misogynistic attitude and sales-tactics from the finance guy - Craig Morrison - and I did tell him so to his face. Intending to contact the BBB, but it's taken me months to recover from the experience enough to even be able to leave a review.
I was very impressed with the excellent customer service I received today from a member of your Parts Department. I had a relatively minor request, but he was very efficient, courteous and friendly. Thank you!
Not impressed with the service department book a appointment on line to have my wiper motor replaced do to recall and received a call the next explaining that it would have to be ordered I told her I would like to keep the appointment because I need my front end check it was making alot a noise she told me I was unable to keep it due to short staff issues. I booked another apartment on line for Monday at 330 pm and took time off work to go when I get there I see a sign on the door saying closed no power funny thing is ever other business around there had power.I never received a call of email saying that my appointment was canceled. Completely wasted my time.I'm now going to have take more time off because my car still hasn't been look at and isn't fixed.🤬🤬🤬
Such a family oriented business! Highly recommend if you are looking for a comfortable and non stressful vehicle purchase experience!
My wife just purchased her car here a few day back Aug 1 19. They took care of her and treated her really well. We're happy with their survive
My wife just purchased her car here a few day back Aug 1 19. They took care of her and treated her really well. We're happy with their survive
Bought a used vehicle early June. Took almost 2 months to have all issues rectified after multiple trips. Was promised tank of gas and detailing for problems. Dash wasn't touched and still had same dust and finger prints. Seems to be poor communications between departments. But they seem good at telling you what you want to hear.
Do not use Steele Mazda for any service. Worst service ever! They are rip off artists! We used them to do the 2 year Nova Scotia vehicle inspection for my 2016 Mazda CX-5 GT and they said I needed new brakes and rotors for a vehicle with only 22,000 kms. My wife was the one that took the SUV in and just had the work done. I spoke to a brake specialist at Speedy and they said there is no way a new vehicle like that would need new rotors and brakes. I complained to the service manager, a woman and she said she would check with the mechanic who was away for a while. She never got back to me. I kept calling and she kept promising to return my call. Steele Mazda service department is a rip off shop. They apparently prey on women or anyone they think are vulnerable to their rip off tactics.
Thank you Steele Mazda for your excellent and top quality customer service.
Friendly staff, informative, thorough and provided a smooth and seamless purchase.
Colin Power was professional, helpful and continuously provided amazing service. I also want to thank Katie Pineiro, for the outstanding service she provided when dealing with parts and accessories. Best dealership hands down! Definitely the place to go when looking to purchase the perfect vehicle. Thank you Steele Mazda!
Service is amazing and quick. Loved the snack tray. Little things matter!
An excellent dealership with incredibly knowledgeable and friendly staff! We dealt with Colin Power. Professional, friendly and ALWAYS goes above and beyond for his customers. My husband and I are completely satisfied with our purchases and cannot thank you all enough! A fabulous team, and an amazing group of people! Highly recommend to anyone looking for an awesome deal and a beautiful vehicle. Thank you Steele Mazda! The Turriff's 👍 A+
Had a wonderful experience today! Rebecca Redden helped us through the process of potential getting our first Mazda. We asked a lot of questions and she was able to answer them all with no transparency. We gave her our budget and she worked hard to get us everything we wanted as well as a good deal!
Was able to take our time with a test drive with every vehicle we were interested in. Nothing was rushed, pushed or forced which is the best thing a dealership could do.
I truly recommend going to Steele Mazda to explore some great vehicles as well as some exceptional service. The people are energetic and with a beautiful building to welcome you!
I'm on my second new vehicle with Steele Mazda, and have dealt with them for years now. But after my last service I will never return, nor would I recommend them to anyone. My last service left me and my 6 year old daughter stranded on the side of the highway no more than 20 minutes after leaving the dealership. Poor worksmanship was the issue. After paying the hundreds of dollars for very little work, which was done poorly, I had to take another day off work to deal with the mess.
Customer Service at its finest! This isn't my usual dealership. I took my hunnies SUV in for service on his behalf. There was a little mishap with the online booking a double appointment time but the ladies were wonderful and fit me in regardless. Rayleen and Krista were so pleasant. They even provided snacks and juice while you wait for the shuttle. The shuttle driver also was absolutely lovely. It's so amazing to see such impeccable customer service!!!! I usually have my SUV serviced at Dartmouth Dodge. After this experience with at Mazda, I'm switching to this service center. It's so worth it for friendly staff! Thanks Steele Mazda.
Customer Service at its finest! This isn't my usual dealership. I took my hunnies SUV in for service on his behalf. There was a little mishap with the online booking a double appointment time but the ladies were wonderful and fit me in regardless. Rayleen and Krista were so pleasant. They even provided snacks and juice while you wait for the shuttle. The shuttle driver also was absolutely lovely. It's so amazing to see such impeccable customer service!!!! I usually have my SUV serviced at Dartmouth Dodge. After this experience with at Mazda, I'm switching to this service center. It's so worth it for friendly staff! Thanks Steele Mazda.
Recently bought my Mazda CX-5 at Steele Mazda through Rebecca and I look forward to the continued service I will receive throughout the life of my car. Specifically, the tire storage program they have year round, awesome perk!
Great to deal with, very happy with my purchase and the process.
This is the place where I got my car from. They are very nice to you and it's a very nice clean place it's up Baker's Drive. The staff is very friendly and helps you any way they can.
LMAO helpful and not pushy? Nice try. Best liar. Super Good at making tricks to customer and sell New Cars with high price and which even needs to be fixed multiple times in 8months.
Me and my fiancée had a great experience at Steele mazda and that is 100% because of Brian Merriam. Brian was incredibly friendly, helpful, and he was not pushy in the least.
Brian spent plenty of time with us to determine what worked best for us price wise and what kind of vehicle fit our needs.
If you're looking into getting a mazda ask for Brian Merriam and he will make the process as enjoyable and comfortable as possible while still doing his best to get you a great deal!
Cant agree more with Damion. They r perfect actors and dont believe wt u see from their face. Fake friendly laugh and money is only wt they care. Oh only talking about the sales group though, service are good. Good job Sales manager.
Update: 4 months after I bought this car, it cant start up. Dont ever buy Mazda from Fk Steele the liar and actors.
Sales people are very nice (of course) but are not worried about your own interests. Was out shopping for a used car and they tried the ol' bait and switch on me. "The same payments will get you in a new car!." They worked the numbers to appear that it was pretty much the same thing to get into a new car. They are good at what they do. Anyway, it didn't work and they ended up losing the sale on the used car that I was going in for. City Mazda got my business and they were much more up front and honest and no bull. As others reviewers mentioned, the Steele team have lots of tricks up their sleeves it seems.
Great dealership! Great people!