Always good service at King Mazda. The advisors always make sure you are looked after and safe in your vehicle. Also had an interior detail done recently and could not be happier with the results. If you need a detail on your vehicle, make sure to ask for Jeff (Detail Center Manager) and you won't be disappointed.
Can’t say enough about King Mazda. They are the best! Amanda and Pierre were so terrific to deal with and so helpful, and Patrick was great with trading in my old car. Everything was easy and seamless. Wouldn’t go anywhere else. And LOVE my new Mazda!!
In a stressful situation king Mazda was able to repair my vehicle last minute, same day I called, within 10-15 minutes we were back on the road to our vacation destination. Thank you for such amazing service!
Great customer service. they found exactly what i wanted in a vehicle and made the whole process painless. Pat & Amanda are an amazing team! I highly recommend King Mazda to help with getting your wheels.
Another excellent experience dealing with the King Mazda on my vehicle purchase.
Pierre McGraw was very genuine in consulting my vehicle decision with me, a great guy to discuss options with, and Amanda Crandlemere was super managing financing options. My best interests were always considered. Overall, I'm smiling. love my CX-5!
I love the Mazda experience, I feel like I am a part of a family that cares about and is as excited about my purchase as I am. They make purchasing a car easy and fun from start to finish and that is why I continue to buy from King Mazda. I love my new CX3!
Thanks to the Awesome King Mazda Team!!
King Mazda was amazing! Staff go above and beyond from the sales people to the financial manager. I am very pleased with everything! Thank you 😊
Third mazda we bought, all from King Mazda, excellent service department and super buying experience, always easy, no pressure and they make you feel it’s all about you.
Had a great experience with King Mazda. Did the deal over the phone with JJ, and paperwork with Amanda. Drive down from Toronto and was by far the easiest transaction I’ve done. Not only was it effortless, i got stuck in a snow storm and Amanda stayed late for us to do all the paperwork. Would made the 15 hour trip again for the great service I had.
My very first vehicle was a Mazda. My mom purchased it as a used car, but it lasted me a few years until I got a new car. Last week I was approved for a vehicle at MAZDA. It was such a great experience dealing with the dealership! Today I got my new Mazda car and the representative that helped me was very awesome and was wholesome the whole time we talked! This is my first time financing a car and what better way to do it than at MAZDA location! I would definitely come back later on to trade my new car to even newer car in the future! Thank you so much for helping me out!
King Mazda was a wonderful experience! The entire staff was friendly and approachable. They have a high standard for customer service and went above and beyond my expectations.
Louise was an amazing sales lady however the other employees...leave questions...I will have to wait and see about the service department when the time comes
Lack of communication and failure to ensure legally mandated documents had been supplied resulted in us driving off the lot without adequate insurance, after an accident occurred they instantly went into CYA mode and repeatedly tried to shift blame and provide warnings after the fact. Thankfully I had other vehicles insured and a good lawyer available. I shutter to think how this story would’ve ended for others.
The entire process, from the initial contact through the website to driving away with my brand-new car was easy, quick, professional, and friendly. I told Pat exactly what I was looking for and he scoured the Maritimes to find it. When we discovered what I wanted wasn't available, he acquired the closest thing and then arranged to have it delivered to the local dealership and fitted with my requested features, promptly and with no added costs to me. I couldn't be happier with the sales experience. I fully expect and intend to be a repeat customer.
I was in for oil change and brake service maintenance special this time, and like always, great service from the team! I love the new website for booking online, and it's so easy to communicate by text to confirm everything with the appointment. I've been coming here since I bought my car 2.5 years ago, and have never had a bad experience!
I always have a great experience with Mazda. Adam knows me by name when i walk in and takes great care to make sure Im informed of whats gappening with my car
We have purchased a CX-9, a CX-5 and now own the new CX-30. All from King Mazda.
All great cars with no complaints.
Absolutely love the CX-30.
Have always had great service from these guys.
I called about a recall and they got me in the next day and was gonna be a hour wait for it to be done. Was done in less time and they helped me find a part number for a relay that helped me find one thank you
Just bought a new Mazda vehicle. Very positive experience both with Salesman Patrick Quigg and the Finance Manager Amanda Crandlemere.
Very helpful, knowledgeable and pleasant folks.
I have bought several New Mazda’s over the years and keep coming back to King Mazda. They’re an exceptionally good dealership both for sales and service.
As always job well done ☺️✅
My partner first purchased a 2020 Mazda 3 AWD, and I then purchased a 2016 Mazda CX-9; in both cases we were treated wonderfully. The King Mazda staff never applied any pressure, they helped us find vehicles that we love within our budget!
King mazda made my first vehicle purchase stress free. Jason Sharkey was my salesman and he went above and beyond to answer any of my questions and to make sure I was 100% satisfied with my vehicle purchase. I shopped around in the SJ area and ended up coming back to Mazda because of how genuine Jason was compared to other dealerships. I felt important as a customer and not just a sale. I am so happy that I now have a reliable vehicle for my daughter and I to travel in.
I would definitely recommend King Mazda, ask for Jason, you won't be disappointed.
Excellent experience, went in for a test drive, didn't buy the car because it wasn't exactly what I was looking for, but Patrick was great to deal with and very knowledgeable. I will definitely return
I would recommend Patrick from this location, he's always treated us like family with outstanding service! He's sold us our first two cars and we are very happy with our experience.
I would suggest anyone in the market for a car contact Patrick Quigg at King Mazda. You can tell he takes great pride in making the car buying experience as pleasurable for the customer as possible. Also Amada who took care of the financing was incredible to deal with. I highly recommend both of these individuals.
Nice clean showroom! Love the 2021 Mazda AWD!
Great service department. Sales team is friendly to a fault. Will go to another Mazda for my next car just because they don’t make you feel like a priority. Gotta know what you want with these people or they put your sale on the back burner and forget you.
Very nice location I must say.
Mazda recently took care of things for my car that truthfully wasn't their responsibility but they did it anyways and because of that I will be a return customer.
Vehicles are good but price of service is high. Still, staff are genuinely pretty friendly.
Stop there for 120000 maintenance today, although I have different thinking about transmission fluid change with service advisor, I have a very good experience. Advisor is very helpful and patient, and the technicians are very fast.
Mazda has a decent product. Sadly King Mazda's service department not so great.
I went in today simply to inquire if warranty covers audio speakers, as I have a blown one. They could/would not tell me if this is the case.
They NEED me to make an appointment to determine if the speaker is blown and why, then they can investigate if this is covered.
If it is not covered by warranty then I pay for the appointment, min 1hour labour. Otherwise I am covered and there is no cost to me.
This is a simple issue that does not need in-depth diagnostics and should have a simple yes/no answer to warranty coverage over something trivial.
We will be in the market for a new Mazda when our warranty is up this year, but I can assure you I will not be buying from King next time if we stick with Mazda.
Advice to King Mazda. Don't give customers this run around for things like this. We understand that you make your business by getting people in the shop but please respect our intelligence. Our time is valuable and we cant just make appointments for minor things like this.
So now I am off to spend my money on new speakers from a local business down the street, because they know how to respect their customers before and after the sale.
Great bunch of people here
I never write reviews but I feel this time I must. My experience at King Mazda was nothing short of phenomenal. Dealing with Jason Sharkey and Mark Parks was honestly the best experience I've had purchasing a car. I never felt pressured at any time during the deal. They went out of their way to ensure I was a happy customer. I would recommend them to anyone.
FANTASTIC SERVICE DEPARTMENT,. VERY KNOWLEDGEABLE AND FRIENDLY... I HIGHLY RECOMMEND KING MAZDA 👍👍
Pat was introduced to me by a mutual friend and I was immediately happy to have been introduced. I’ve been all over to every dealership in Saint John and nothing compared to my experience at Mazda with Pat and Amanda. The vehicle in its own is a great piece of machinery and with my taste this late in the year it was no small task for Pat to track down what I wanted. The team and Mazda went above and beyond to find the car of my choice and get the keys in my hand. I can’t be anymore appreciative and I look forward to my next vehicle from King Mazda!
Had an issue come up on my only 4 month old Used Vehicle, was advised to speak with the GM, Mark Parks.
Not only was the Sales Manager very open and friendly, he got straight to business with me, noted my concerns, broke down the jargon behind the issue and supplied me with an answer that had me leaving with a smile.
An overall fantastic experience in a clean and inviting environment.
Thanks to the folks in service for noting my issue so it was brought to my attention by the staff at the desk and to the Sales Manager Mark for having an instant solution.
Great dealership and crew. Felt like royalty the way I was treated. I had a hiccup with my trade in and paying it off. ..100 percent my fault.....they helped me with what to do and remained patient while I dealt with it. They did everything I asked and more. Couldn't ask for a better group of guys and gals. Top notch. This is my 2nd mazda from them....I plan on getting more in future ;-) especially with this great service. My old mazda ran 7 years with zero issues.....other then wear and tear of brakes/tires/etc. Love this dealer and mazda.
Overall good. Service has room for improvement
Overall good. Service has room for improvement
Love my Mazda love the service I get there
Amazing staff! Willing to go the extra mile to help out. These people are amazing and I would recommend them to anyone.
Of course they sell new Mazda! However there's a large amount of used/certified cars in the auto village. Friendly, helpful and nice staff members. If you are waiting there is a comfy lounge to stay in. And if you come at the right time, there might even be complementary burgers! 🍔🍔🍔
Most people local to the Saint John area won't know that although they are getting a quality product...the service department is overcharging customers for parts and fluids. For example 1L of M5 transmission fluid is over $11 at King...where Mazda dealerships aroubd Canada sell the same Mazda brand product for $6.50. When shock of the price was exclaimed, the associate shugged it off as if knowing there was no other place to go. To confirm the pricing differences...i picked 8 parts...called one Mazda dealer and obtained standard pricing, then the same from King Mazda. It was astounding the how much the difference was...nearly 40% more here in Saint John. Buyers....beware and shop smart...just not for parts of fluids here.
I’m a new driver, I went into Mazda to look around, see what my options were.. Jay was very enthusiastic and excited to get me into my first car.. Mike made sure I was very well taken care of and comfortable in my decision, I honestly don’t think I would ever buy from anywhere else. I got an amazing deal on a newer car that I thought would be so far out of my reach. These guys make an amazing team and I couldn’t be happier with my decision! I will be sending everyone their way! Thank you so much for making this whole deal easier then I would have ever expected.
I owned a 1998 Mazda B-3000 truck and used to take it to King Mazda for service. The service was always great, Ray Hamm was always at the desk, friendly and helpful.
Fast forward to present, we were in the market for a new to us car to replace our 06 Jetta, after much review, we decided on a mazda and found a GREAT looking Mazda 6 GT Tech. It was used but in amazing condition and well kept. Pierre McGraw helped us out on a test drive and even let us try it over night after discussing with Mark Parks (New Car Manager). Their trust in us as a customer was a big reason for making the purchase. On the way back to make the purchase the next day, the check engine light came on. We discussed it with Pierre, Mike Thornley and Mark (who said they would fix any issues and give us a service credit to help ease our mind).
They provided a loaner car for the day while ours was diagnosed and covered the parts and labour on the evap systems solenoid replacement!
Great service and awesome folks! Pierre even got me a great deal on a set of weather-tech floor mats from the original owner (all but one was new).
Bonjour, on m a bien explique toutes les options de la Mazda 3 et le prix de ma voiture d exchange etait tres competitif.
Amazing experience. Great people!
Great people, great product. Once you sit in a Mazda you just know it's YOUR vehicle.
Our biggest asset is our people
Great experience, great people, great service.