Corey was fine to deal with. When you lay out what your bargaining chip is and they come back and say I will meet you in middle. $500 is not meeting in middle when dealing with expensive machinery. Manager clearly is not willing to budge. If on the market I would not visit this location.
Very good people to deal with.
The complet building very clean
Every works there very pleasant and easy to deal with.all departments
Fantastic dealer! Staff was always extremely friendly and helpful! We bought two vehicles from this dealer!
Just got a truck there 6 month's ago love the tuck customer service was great with Jeff who sold me the truck...went in today for my second oil change to find out my brand new truck with 27.000km needs new tires cuz the Goodyear tires are junk and apparently don't last long should not be putting new tires on it already not happy about that and mite not buy another dodge because of it...
Have always had good experiences getting work done at this dealership. They communicate well and take care to get everything completed in one service appointment.
This dealership has a fantastic staff that has always been at the ready to offer me an excellent experience.
Went in and spoke with Nikkole at reception. She was very friendly and helpful in pointing me in the right direction to a salesperson. Worked with Cory to figure out what vehicle best suited my needs with my budget. 10/10 would recommend. ☺
My transmission blew on my Honda Civic last week so I was in a rush to get something new. Jeff was super helpful and got the vehicle ready for me to pick up very quickly. Thanks again Jeff!
Disappointing Service...Made an appointment days in advance, Knowing/advising what was needing to be fixed on my vehicle. Upon dropping it off a little before the scheduled appointment time for 8:15am, the day of. They asked if I needed it back for a particular time of day, I advised them that I didn’t, and could pick it up at the end of the service day. Just after 2:30pm I decided to call to see how it was coming along or if they may have finished the job. They had me hold for a few minutes, only to let me know they were just in the diagnostics stage for checking the problem, and they call me back once they knew what was going on. I knew then I had wasted my time taking it to them. They call me back about 15 minutes later to advise me what was wrong with the vehicle, which I had already told them the day I called and made the appointment, along with confirming, telling them when I had dropped it off to be serviced! They also said two of the parts needed to be ordered, and one would take about two weeks to get in. So a waste of a day and time for nothing.
I called and arrange with a local garage later that day, and they were able to get the parts in and repair it three days later.
Seems HCDJ is only good for recalls, oil changes, installing accessories and warranty work!
I only heard bad reviews from others who went there, telling me not too, for repairs outside of warranty work, only to be able to confirm it for myself.
Fantastic. First time buying a vehicle from a dealership. With a friendly staff, it made my experience very comfortable! I’d give 10 stars if it were an options!
I had a great experience purchasing my 2014 Jeep Cherokee Trailhawk from Cory! The process was stress free from start to finish. Thanks again everyone from Halifax Chrysler.
From start to finish this was a great experience. Cory was superb, showed me exactly what I needed and made the whole process comfortable. I very much appreciated no attempt to try and sell me more than what I asked for and the full tank of gas upon leaving the lot was a nice bonus. Thanks guys, loving my 2019 Dodge Ram 1500.
I bought a vehicle a few years ago and I’ve continued to bring it in for service even though it’s not a Dodge.
The service I’ve received from the moment I purchased my car until today has been amazing.
My family is looking for a second vehicle and the only place we will go is in to Halifax Chrysler.
Had such a great experience at Halifax dodge. Cory provided great professionalism, along with fabulous customer service. He was very well detailed and walked us from start to finish with the Jeep. I have never experienced such great customer service when purchasing a car. Peter was super helpful and made the process super easy. Thanks again for an awesome experience!
Many many hugs and thank yous to Cory McIsaac for his invaluable assistance in my purchase of my jeep renegade. Knowledgeable, patient, and so helpful. I was immediately put at ease in buying my car from Cory and I would give him 10 stars out of 10 stars. There is no question of where I will buy my next vehicle. From Corey of course.
We picked up our brand new Cherokee Trailhawk tonight. What a great jeep. Our salesman Jeff.G. was professional, pleasant and so easy to deal with. JR IN
The finnance dept. Done an excellent job.this was the best buying experience we have had. Lots of stars to you Halifax Chrysler. We will be back someday. Can't say enough about how great this was. Thank you
Big thanks to our salesman Robert who helped get us into a pretty sweet ride! Great customer service! Love our trailhawk.
Picked up our brand new 2019 Jeep Wrangler and couldn’t have had a better experience! Our sales guy Cory made what seemed to be an impossible dream come true for us and we couldn’t be happier! Also a big thanks to J.R on the business side for all his help! Recommend these guys 100% 5 stars all the way 😍
2013 Caravan didn't last 7 years!
We bought it new, still have a year and a quarter of payments but not a working transmission :(.
If you want to buy a Dodge, factor in $5000 extra for a new transmission. Then go buy from a manufacturer that makes a decent transmission in the first place.
Had a great experience working with Sean and Nick when shopping for a new to me Truck, courteous and sincere guys. Thanks again
Thank you Halifax Chrysler staff. I am loving my new vehicle. Sales staff made this purchase easy. Thanks again
Thanks Halifax Chrysler, great staff. I love my new vehicle. Easy pick up/delivery.
I received a really poor service while ordering a duplicate key. I first received half of the price details. Eventually they were kind enough to offer labour on this very expensive service. Then, I think they forgot to place the order but told me that supplier were short in goods which I do not believe it due to what happened later. I eventually received the key 3 weeks or more later. When they call to book an appointment to get the key programmed they would not book for a Saturday morning and insisted that I should come weekdays from 9am-5pm and that there was no other option. I argued that I could not so that because I was working which is when things got crazy with their Service manager named Kevin Hart. He told me that I should not have lost the key in the first place! So, Kevin was literally giving me lecture when people losing keys give them business. And then, he blamed me because I already wrote a review in google for the other Ram dodge location in Halifax which had nothing to do with what I was trying to get sorted with him... He eventually told me that he would make a technician coming ONLY FOR ME on a Saturday. The conversation did not go well at well because Kevin thought he could teach me life but was not getting what he wanted from me the Customer. I eventually got a call back from their department who confirms appointment and the nice lady over the phone confirmed that they always offer this kind of services on Saturday too.... I was shocked to hear that Kevin was just trying to play a game with me because he did not like my comment that was not directed to him but to the experience at the other location and because he just wanted to bother me. I felt abused as a customer and I have no trust what so ever in this service and dealership.
Great place to deal with. I have serviced my Caravan there for a few years and recently the AC went out. Come to find out it was a nightmare $2900 out of warranty repair. Chrysler Canada was amazing to deal with and help out as well as the local dealer on there end who completed the work quickly and also went out of their way to work with HQ to help on costs. It was awesome all around as I felt that everyone from Chysler Canada roght down to the Service desk at Halifax Dodge worked hard to make the best of this difficult situation! Thanks again guys!!!!
Had a wonderful experience shopping for a new vehicle with Sean in sales, thank you again!
Great service and buying environment. Sherif was a fantastic sales men and treated me with the most respect and ensured I was totally happy with my purchase.
Great experience with the sales team at Halifax Chrysler. Love my new vehicle, thanks for everything!!!
I am glad we chose Halifax Chrysler to purchase our 'new to us' vehicle. The guys were all very knowledgeable and service from everyone was great.
I recently purchased a 2019 Jeep Cherokee. I dealt with Sharif, and he was absolutely exceptional to deal with. Very friendly, knowledgeable. The first day we had some minor problem with the car and the team at Halifax Chrysler handled it perfectly. I couldn’t have ask better. Thanks for everything!! Love my Jeep 😍
Great selection of Caravans, this dealership put my wants and needs first! Great car shopping experience.
Jeff in sales was awesome to deal with, everything was clear and knew exactly what I was buying. Awesome buying experience!
I had my truck serviced at Halifax Chrysler recently. I found the problem diagnostics, cost estimate and repair time frame to be exceptional. Thanks for a job well done!
Great experience. I'm in research mode for the fall and the sales rep answered my questions, let me test drive a candidate all without the buy now pressure.
I recently stopped into Halifax Chrysler to look at a used vehicle on their lot. Their pricing was very competitive and I was looked after quickly and efficiently. I haven't purchased a vehicle yet but I will be returning to this dealership when I am ready to buy!
I recently purchased a minivan for my business. I dealt with Sharif, and he was absolutely exceptional to deal with. Very friendly, knowledgeable. I will be doing business again soon! Thanks for everything!!
I had to replace my Dodge Caravan after 290,000 Kms of reliable service. Staff at Halifax Chrysler are great to deal with from sales to parts to service. I recently purchased a 2018 Caravan and look forward to several more years of trouble free motoring!
Recently I purchased a vehicle from Halifax Chrysler. I had a great experience and thought I would share that.
Unfortunately, on the first weekend that I purchased it, I ran over a pothole and ruined my tire and rim.
I called the dealership and they sent roadside to my rescue.
I am so glad I bought the extra warranty. It covered the new tire and rim and I didn't have to pay a thing. Thanks again for the great service!
I was recently in to see a new Jeep in your showroom. Sean greeted me when I first walked in the door and he was extremely helpful, unlike service I have received elsewhere.
He went through the vehicle and helped me customize one that is perfect for me. Thanks for taking the time to do this.
I can't wait for it to arrive!!
For the second time in 3 months, I have gone in for an oil change and been told it will be "hours" before my Jeep can be looked at. I have to drive 90 min round trip to bring my Jeep for any maintenance. The fact that no one contacted me asking if I wanted to reschedule or even sating that they are sorry for the inconvenience, was not professional. If one of the previous reviews I read was accurate, and their booking agents are actually call centre employees, that speaks volumes about how much the owners of the dealership care about their customers and their service. If this has happened to me twice in a short time frame, how many more people has this happened to?
What a wonderful experience we had over the weekend purchasing our dream vehicle. Look forward to the warm weather to enjoy our Jeep Wrangler! Salesman Jeff went over and above to make sure we were looked after every step of the way and we will be back in the future!
first time experience with this dealer was great, brought my vehicle to the service department to have recalls completed. they drove me where I needed to go while my vehicle was being worked on.. everything was repaired in a timely manner, they even came to pick me back up when my vehicle was completed. I highly recommend Halifax Chrysler, the people and the service department were great, I will defiantly be returning to this dealer for service.
Had great service there about four years ago when we bought a 'new to us' van. Didn't feel 'second choice' because we weren't buying new. Helpful, but not pushy, genuinely kind (no the fake type!) and really got us on the road feeling good about our purchase. We went to the right place, and will be back in the future. Thanks, Theresa
we bought our vehicle to Halifax dodges service dept for the first time, it was a great experience.. very short wait time and prices were reasonable.. i had a few mechanical questions about our vehicle to ask a technician.. it was no problem for them to take the time to answer any questions that i had, the technician was very knowledgeable and explained everything to me perfectly so that i could understand. i will be returning back here for regular maintenance on my vehicle.
I can't say enough great things about the staff at Halifax Chrysler. Made my buying experience so pleasant. Recommend to all my friends and family. If you want a great deal. And no hassle low pressure sales tactics. Go there. Amazing. Thanks to all.
The whole family went out car shopping. We were very impressed at how much Halifax Chrysler accommodated children. The sales staff were wonderful. The kids were occupied with colouring books. And both me and my husband were able to both test drive the vehicle separately. Great experience. 11/10 for the Halifax Chrysler gang!
I NEVER write reviews. But feel the need to about Halifax Chrysler. They helped me find the right vehicle for my family. We are very picky. So kudos to the patient sales person. Over a 2 week period we changed our mind 4 or 5 times. I feel we got the best deal possible. Great dealership and staff. Highly recommended.
Excellent service, good people.
Always great service, no matter what it's for.
I dont know which dealership those comments are about because they sure as heck arent about Halifax Chrysler Dodge at Bayers Lake.
The lease was up on my Jeep and I had to get a new vehicle asap. The dealership I was dealing with seemed that they didnt want to sell me anything, because they couldnt find a jeep for sale in the Atlantic Provinces. I called and spoke with Pat Reily at Halifax Chrysler Dodge and within hours had 2 options for me, then next day he had another option, which I ended up buying.He made the effort, going above and beyond in getting me exactly what I was asking for. I couldnt understand how he found them, but he did. He made me feel like I was his only customer (which I know I was not) and everytime I went into the dealership every salesperson had a welcoming smile on his/her face. I highly reccomend this dealership and am sending anyone I know who needs a vehicle to go see Pat.
Thanks for the wonderful service and my amazing jeep!
Since I was a child I had the (possibly bad) habit to never hold back with my opinion and – although I
understand it is not always making me friends – I will continue doing exactly that because I believe that
being honest, straight and upfront, can make the world a better place.
So when I read the reviews on this page for the first time, I had to smile. The two people displaying
their bad experiences with the sales part of the dealership – yes, I can definitely relate to that. Over the last
couple of years, my wife and I had visited this dealership a few times before and I need to say that the
obvious and glowing enthusiasm, the sparkling energetic and appropriate approach of any sales person so
far, was more than our weak servile character could really handle and being all churned up inside by the
peaceful, majestic feel of having been tolerated by the whole sales team for just a few minutes , almost
brought tears into our eyes.
For those who have not understood – oh, yeah, this is cynicism pure! And as I as I said, I am not here to
make friends rather than telling about my experience.
But this world view has changed; big time and yet not surprisingly. We found an ad for a vehicle, which was
of interest to me for business use and Patrick had displayed his name. We got in touch with Patrick via e-
mail and not only was he very responsive but accurate in his statements – a feature I extremely like – as
well.
Long story short: a little later we tracked him down in person at the dealership and the first impression
continued to be a viable evaluation. The vehicle I was interested in was sold by then but since I had a few
suitable options in mind, we found the right solution.
There was no pressure involved, all the ins and outs, pluses and minuses were explained properly (guess
what – I like that too) and we found common ground. When I purchased the van, Chris was the sales
manager on duty. For both, Patrick and Chris, my little sardonic paragraph from above does not apply! They
are energetic, open, and fresh; they do work for their money and do not hesitate to go the extra mile (and
they even do understand my humour, which is not too often).
But the whole experience was not over yet. Shortly after I purchased the vehicle, a glitch showed up. It is a
young used vehicle, so that can happen. So I had to go and see Patrick and he took care of things
immediately.
See, I have been in sales for over 25 years now and the customer has always been my wife’s and my own
priority number 1. Unfortunately and as much I would like to tell about different experiences, it seems there
is not a lot of room for such thoughts in automotive sales.
All the more I appreciate Patrick’s position. He is young (so here you go), using the internet (how stupid is
that), often hiding in his office (I bet he is playing gam es) and not hanging out with the crowd (how unsocial
can someone be). Yes I know, sarcastic again.
Patrick, keep up the good work. Nicole and I really hope you can fulfill your customer commitments down
the road in the same manner and it was one pleasant experience, dealing with you!
And if anyone is in doubt, here is what we can offer: Contact us. We don ’t mind. Sometimes, when
undecided, talking to a third party with previous experience might help in the decision-making process.
And as we all know: Price is certainly one of the main determining factors but just not everything. When we
buy something, I want to be under the impression that I am looked after if something goes wrong down the
road. I am glad we have received evidence for that with Patrick.
Good job Patrick! Keep on trucking!
Best regards
Falk and Nicole Herd