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Wille Dodge Chrysler in Victoria, British Columbia

3240 Douglas Street
Victoria, British Columbia V8Z3K7

No description available.

2022 2023 2024 2025
Please note that the finance rates below reflect the base model and may vary depending on the trim selection. For more detailed information on a specific vehicle, click here to generate your free cost report.

2024 Chrysler Grand Caravan

Finance 6.49% for up to: 60 months

Cash Rebate Up to: $0

Starting at: $50,920
2024 Chrysler Pacifica

Finance 6.49% for up to: 60 months

Cash Rebate Up to: $0

Starting at: $56,670
2024 Chrysler Pacifica Hybrid

Finance 6.49% for up to: 60 months

Cash Rebate Up to: $0

Starting at: $59,995

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jb

Car Servicing

Apart from the parts being severely overpriced, the Parts department will find any excuse not to allow you to return a part. I needed to replace the weather-stripping that seals the top of the cowl to the bottom of the windshield. I explained what I needed and they found the part number and ordered the part. When I went to pick up the new weather-stripping I noticed it was different from the old weather-stripping. I expressed that I was concerned that is was the wrong part. The sales rep assured me that I could return the part if needed.

Sure enough the part did not fit properly. So I decided to replace the entire cowl since the new cowl comes with weather-stripping installed. Sure enough, the weather-stripping on the new cowl was the same as the weather-stripping on the old cowl. When I went to return the original weather-stripping I bought they refused to allow me to return it, because I did not have the plastic bag the part was shipped in. This it like Amazon saying you can't return an item because you don't have the cardboard box the item was shipped in. They said they needed the bag because it had the part number on it, but the part number is on their system as well as on the invoice that I provided. I explained that they sold me the wrong part and tried to show them a photo of the different weather-stripping that comes with the new cowl but sales rep refused to even look at the photo and had no interest in taking any responsibility for selling the wrong part. I found the service rep to be rude and condescending and intent on finding any reason to refuse the return.

Source: Unhaggle

Scott Attrill

I bought a truck in 2005, band new and everything that the service department has been crazy good. The truck has been in for several things including new tires, tune ups, and normal works as well and all of it was done with great professionalism, care and personality and I would trust these guys with my car or truck even if I did not buy it there. They are all awesome.

Source: Google

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