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Willowbrook Motors in Langley, British Columbia

19611 Langley Bypass
Langley, British Columbia V3A4K8

No description available.

2022 2023 2024 2025
Please note that the finance rates below reflect the base model and may vary depending on the trim selection. For more detailed information on a specific vehicle, click here to generate your free cost report.

2024 Chrysler Grand Caravan

Finance 6.49% for up to: 60 months

Cash Rebate Up to: $0

Starting at: $50,920
2024 Chrysler Pacifica

Finance 6.49% for up to: 60 months

Cash Rebate Up to: $0

Starting at: $56,670
2024 Chrysler Pacifica Hybrid

Finance 6.49% for up to: 60 months

Cash Rebate Up to: $0

Starting at: $59,995

How did we do?

Filtered only for: John Smith ×

aresh t

New Car (Sales)

Although 98% of all transactions naturally go smoothly and deserve some sort of comment, how a business deals with the other 2% which are problems is really the true testament to whether they care about customers. If you are that unfortunate 2% I would highly recommend staying away from Willowbrook Chrysler. We purchased a new 2018 Dodge Ram “work truck” from Willowbrook Chrysler and upon signing the papers and handing over the cheque, our sales guy Kevin Kew informed us that the truck did not come with a spare FOB or owner’s manual however he will have it brought in to the dealership and call us in a day or two and deliver it to us.
Almost a week later and 3 follow-ups I finally received a reply advising that the spare key has now been lost and if we want a spare we need to make an appointment and waste half a day to get a new key programmed. Several calls and emails later I received a call from their “customer service” department that for the inconvenience they can offer us a free oil change which is stupid since we purchased a 5 year service package with the vehicle. We explained to the dealership we are not looking for handouts but simply don’t want to waste half a day because they knowingly sold us a truck without the spare FOB or owner’s manual. We were then promised a loaner vehicle to be ready for us when we dropped off the truck. Of course just when you thought this dealership could not do any worse, we arrived for our appointment on time and were advised that no rental would be provided and will have to wait to get it done. Unlike what their commercials says I can tell you that customers DO NOT mean more than money at Willowbrook Chrysler. What kind of vile and shady business and sales person sells a brand new vehicle without the spare key and owner’s manual? Willowbrook Chrysler will !! where shady business practices are job 1. Oh and to add insult to injury ...yes you guessed it still no owner's manual

Source: Unhaggle

Samar

New Car (Sales)

Payam riahi given us best deal on Charger 2019. He is very good salesperson . Good job . We are very happy with customer service and it was smooth trip

Source: Unhaggle

Mohamad Rashidi

I highly recommend Mark Blouin as a consultant sales
He is very honest patient person and tried his best to give me a best deal
I bought my dodge ram tuck and so happy with her

Source: Google

Ken Brown

Awesome place to get a car or truck. People who work there treat you like family. And price is fair. We bought a new car 2024 dodge hornet gs plus . Wife love's it. Thank you Marc 👍

Source: Google

P

I first went to the lots in victoria they just were not offering appropriate trade in value.

I went out to surrey.
Some lots were ok.
But I ended up at willowbrook.

I met harp sales.
They listened to me what I wanted and needed. With my trade in, as well what I was looking for.

I was all approved with in 1 hr.

I traded for a smaller
Toyota rav4.

It was amazing, but just was not suitable for me. As I plan to start a new business and needed truck.

I went back to willowbrook, again
Harp in sales, did an amazing job of
Asking me what I wanted and needed.

Harp as well Financing did an amazing job of getting me into a brand new 23 ram truck and worked with the banks And got me a lower interest rate as well lower payments As well was able to Get me a 5 yr full warranty. Including maintenance

Iv been to other lots that were ok, but I can personally say that the
Willowbrook
Went over and beyond
The excellent customer service.

They offer respectful trade in value, as well they offer good sale prices on pre owned and new.

As I bought a pre owned and then brand new.

Iv recommended people to take the time to go over on the ferry and go see them.

It's worth the trip...

Source: Google

Rose Magensen

The stuff is really good and helpful
And very happy with our purchase
Thanks guys keep up the great work 👍I give them a 10/10 all around

Source: Google

Dwayne Mervyn

Good people Good service

Source: Google

Natasha Collens

The staff try their hardest to get you into a vehicle that fits your budget and do everything in their power to make sure you get a loan. We went in on Saturday and they let us take a truck home with us which we still have until the truck we finally got approved for today is ready to go home with us tomorrow.

Source: Google

Tammy Chritidis

They are now open from 9 to 9 Monday to Friday

Source: Google

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