Seth is the best thing that ever happened at Fort City in the Service Department, he is fair and polite, even when giving you news like it may not be warranty. I have drove dodge for many years, and seen a few service managers here, and this one is a huge improvement. Keep up the good work Fort City
Great deal from Rhonda on a Used Focus, and when the local Ford Store refused my warranty, the Fort City Service Manager took care of me as well. I recommend this dealership A+++
I GET GREAT SERVICE EVERY TIME, AND FIND ALL THE STAFF TO BE HELPFUL IN EVERY DEPARTMENT.
I have been dealing with Fort City for years, and my family and myself have purchased over 10 vehicles there. We always get fair pricing and VIP service in parts and service. I recommend them to all my friends
horrible customer service, SMgr doesn't have the decency to face & talk to the customer , but turns his back to the customer & tells the service rep the reason for their poor service, never seen anything like it!! WOW
The service department at Fort City Chrysler is phenomenal. I needed brakes for my 2015 Journey. The brakes were replaced in a timely manner and the staff was friendly yet professional. I was also quoted an estimate before any work was done. That is always appreciated. Great job everyone!!!
Nothing but good to say about Fort City Chrysler. I live in Dawson and when I had problems with my jeep covered by warranty, the dealership in Dawson "in a way" denied/refused to fix it. Literally one phone call to Fort City Chrysler and they booked me in, ordered the parts and fixed my problem. The service i got was night and day in comparison. Even shown in the invoice i got from both dealership. Thanks Fort City Chrysler👍
I just financed a 2021 Ram and couldn’t of had a better experience. Ryan Clarke was the car sales representative; and was very professional, he also made it very easy as well as a lot less stressful. Couldn’t of had a better experience!:)
I had an excellent experience purchasing my vehicle. Tammi was very friendly, helpful and knowledgeable
Good communication with sales and the service is friendly. I went away from them years ago due to unorganized service. They have changed for the better.
Best place in Fort St John to buy a car! Great deals and family like atmosphere.
Worst experience with this company!! I DO NOT recommend them. Go to Dawson Creek if you want to deal with Dodge.
I was pleasantly surprised by the service. I was charged fairly, and not taken advantage of, which was shocking from a dealership. My repairs were handled timely, and I received my vehicle back the same day. I give 4 stars because I was given a shuttle ride home after vehicle drop off but was not offered a ride back at pick up time.
I had such a wonderful buying experience here yesterday with salesmen Angelo and the entire team. I called to inquire about a Jeep Grand Cherokee Unlimited in the morning, and by mid afternoon it was mine. The process was extremely easy, and they were sure to work out a deal that was best suited for me. Highly recommended. Give Angelo a call!
We went in to trade in our car for a van, as we are a growing family. Ryan was our salesman, he was awesome. Got us a great deal!
Truly a great experience, Ryan Clarke was patient and kind absolutely no pressure and helped so much to get the purchase underway. I absolutely love my new Jeep
Awesome sales team, excellent service.
5 star for sure.
Everyone went out of the way to make it the best experience ever. Dodge has won our trust.
Return customer here for sure
We were considering buying a new vehicle but we weren't completely sure if the specific one we wanted would work for our family. We dealt with Ty, he was soooo incredibly kind, patient and what I appreciate most - upfront and completely honest! We decided to wait a bit until our situation changes, that will then allow the vehicle we are wanting to work better for us. We will go back and buy from him in the future :) If you want a salesman that is not your average "salesman", go see Ty!
First of all I made the mistake of going to Gm in town, I wanted to trade My 2010 Malibu in for a truck and GM Offered me a 2017 with 160,000kms and 2 accidents for 27,000 which is 8000$ more than the blue book value. They also wanted a huge down PAYMENT. THE TRUCK would of been worth nothing in 1 year.
Anyways I went to dodge after I did my research on the truck and in 2 days with the bad credit I have I was approved for the perfect truck for me and HOLY THEY WENT ABOVE AND BEYOND. I NEVER EVER EXPERIENCED SO MUCH HONESTY. Ty and Chris only wanted wat was best for me not for their sales and to me that's the best thing you can get from any dealership. I will never be shopping anywhere else due to this experience they have gone way to above and beyond to even wanna think to change.
Guys thank you so much!! 5/5 and I recommend DODGE IN FSJ TO EVERYONE.
BEST EXPERIENCE EVER.
First of all I made the mistake of going to Gm in town, I wanted to trade My 2010 Malibu in for a truck and GM Offered me a 2017 with 160,000kms and 2 accidents for 27,000 which is 8000$ more than the blue book value. They also wanted a huge down PAYMENT. THE TRUCK would of been worth nothing in 1 year.
Anyways I went to dodge after I did my research on the truck and in 2 days with the bad credit I have I was approved for the perfect truck for me and HOLY THEY WENT ABOVE AND BEYOND. I NEVER EVER EXPERIENCED SO MUCH HONESTY. Ty and Chris only wanted wat was best for me not for their sales and to me that's the best thing you can get from any dealership. I will never be shopping anywhere else due to this experience they have gone way to above and beyond to even wanna think to change.
Guys thank you so much!! 5/5 and I recommend DODGE IN FSJ TO EVERYONE.
BEST EXPERIENCE EVER.
Have been trying to purchase a Jeep here for a year. Have had nothing but headaches. Wanted a vehicle brought in if possible but wouldn’t do it because they wouldn’t make money off of me. They did not care about my needs or wants , Just what would make them money. I went to Kelowna and got the help I needed. Will forever take my business elsewhere. Thanks Kelowna for listening and putting me in exactly what I wanted!!
We dealt with Ryan Clarke he was super helpful with amazing customer service. Got us in the truck we wanted. I highly recommend seeing him if your in the market for a New vehicle.
I dealt with Ryan he was so wonderful as well and Chris and the finance department, I am so happy with my purchase and the service provided ♥️ Thanks so much!!
When my new truck was tragically burnt down Ryan at fort city made it has goal to find me a beautiful truck as soon as possible. Ryan helped me deal with everything along the way and was a huge help to me. I 100% recommend fort city and Ryan for your next vehicle purchase.
Traded in my new car for a new truck. Listed what truck i needed and they found the perfect match. They made it work completely in my buget and with some perks included. Amazing kind people! Amazing service!
Thank you so much to Ty Lee and the rest of the amazing crew at Fort City for getting my family and I into a beautiful 2020 Dodge Durango. Highly recommend! We did not feel pressured and left the dealership feeling completely taken care of. Thank you thank you!
Starting to deal and speak with representatives.they are a group there that remember faces and the names to go with them.
Chris and Courtney were absolutely unbelievably awesome! They got my partner and I in brand new vehicles and worked around our pricing and picky taste. They treated us like family and we can't wait to be life long customers with them. Highly recommend this dealership! Best in town!
These guys are seriously great!
Spent 5 hours with me and my girlfriend trying to find a vehicle for us that works for our picky tastes and really went above and beyond finding a payment that works for us. 100% recommend
Just purchased my second vehicle from Fort City, everything went smoothly and Ryan was a great help with getting me into the vehicle I wanted.
Ryan, Chris and Sherry are awesome to deal with. Smooth transition, barely spent any time at the dealership at all. They worked around my crazy schedule to get my deal done! Service was above and beyond!
Long time customer. Always been good service and good people to deal with. Went quite above and beyond to help me get my dream truck with my last purchase. 10/10
Service did a fantastic job on an igniton switch repair. Turned out to be even less than what they quoted.
Very pleased. If I ever decide to get a new vehicle they will be my first pick.
Well done guys.
Went into this location today. I spoke to Jacob Pollock a new salesman at Fort City Chrysler. He was upfront, honest, and personable. He did not try to up sell anything he was willing to help me with whatever i was after. I had a excellent experience with him and would go back to deal with Jacob in the future. Gives me hope for sales people after all.
Started looking into purchasing a new vehicle for my current car was about to die. Ty from Fort City Chrysler was amazing. Ty and Chris went over and above to get me into a vehicle. Assisting me in dealing with my terrible work schedule, meeting after hours and even going as far as bringing a test drive vehicle to my house. Going forward for any new vehicle purchase I will be going to Ty and the staff at Fort City Chrysler each time.
Laney Myles... Enough said. Don't go anywhere else. Best vehicle experience I've ever had - easily. If you need a new ride, talk to Laney!
I met Laney Myles nearly a year ago when I started looking for a new to me Dodge Grand Caravan. I gave her my wish list and my budget. They didn't have anything in stock that matched both at that time but she kept me in mind and called me when she found something that even came close. After a lot of shopping we realized that my dream van was a little harder to find than we first imagined.
My husband wound up purchasing one from the lower mainland in January that would work for him. It did not have all the features I wanted though and to be honest it didn't have all the features that dealership said it had.
Laney would still call and say "I know you bought but I just got this one in" but it still wasn't a fit for me. In April she called and told me she found one that ticked all my boxes! She even drove it an hour to bring it to me so I could see it. So now we're a 2 Grande Caravan family and both happy! Thank you Laney Myles! You and Fort City Chrysler are number 1 in my books!
I dealt with Ryan and he was amazing to deal with! He got me an amazing deal on a 2019 Jeep Wrangler Unlimited Sport. He even drove it 4 hours north so I could enjoy it sooner!! I highly recommend heading to Fort City to purchase your next vehicle! Everyone is so friendly and helpful there.
I emailed fort city Chrysler two months ago, and within minutes ryan emailed me back. I originally wanted to trade my 2000 grand Cherokee for another jeep. I explained that this is my first time doing this and was very nervous and scared. He asked me how long I've been at my current job. At the time it was under a month. He said "Quinton, I got you covered. Let us revisit this and meet in two months". I then went on with life and assumed he would just forget about me because I also disclosed my credit score to him. Last week we met, and I was shocked he would remember me!! He could so tell I was scared and nervous. Both Ryan and Sherry were with me every step of the way. I went in yesterday to get the good news that I was approved for a 2014 Jeep Compass!! I then had my old jeep for sale which covered my down payment with money still left over. Ryan is amazing! I seen great reviews about him and Sherry and prayed I would get them. We took the jeep for a test drive and he went over the whole works of the jeep. He first had it inspected to ensure it had everything in working order and in good condition. Thank you Ryan Clarke, Sherry and Chrysler team of Fort St John! You guys are all wonderful and amazing!! I can now slowly rebuild my credit and get my life back together. Thank you, thank you and thank you!!!! The jeep is super amazing by the way!!!!😊🙌🤗😀
Always stop in here when in town. Great people, great staff. Amazing selection of vehicles. Will match any apples to apples deal. Have bought many a vehicle from here and always will!!!
Thanks to all the great staff for working hard to find me the Jeep I was looking for at a good price. Unbelievable how time efficient there sales staff are. They know their products and will work with you to find the ride you want with the financing you need. I highly recommend Cortney high energy go get'er done attitude to make $#!+ happen.
Everyone at the dealership was fantastic! Super accommodating and informative! They were amazing with my daughter & keeping her content with balloons :) Highly recommend Ryan as your salesman! He answered all my questions (and I had a million)
Thanks again! We will be back for our next vehicle for sure!!
Ryan is awesome to help us to purchase the beautiful truck, 2019 Ram 1500 Sport Crew Cab 4X4!! All of the staff are great and friendly too! If you need a new vehicle, go to Ryan!!! ❤️ Ryan and staff at Fort City Chrysler!
Ryan is awesome! He hooked me up with an amazing deal & an amazing Jeep. Very knowledgeable with all of the products on the lot. Go see Ryan for a great experience!!!
Love my new vehicle, wonderful customer service! They definitely go over and above. Go see Ryan he’ll hook you up with a vehicle to suit your needs.
Very happy with my experiences here! Started off with Rhonda right before she went on holidays and I was then transferred to Ryan (it was a seamless transition) and he did a nice job making sure I got the right deal for me and he also treated me great! Would deal with them again, no questions asked.
January 4th Ryan Clark helped me find my first new vehicle!
Ryan and I started contacting each other the weekend before I got my 2019 Jeep Cherokee Sport, when I sent a general email to the dealership inquiring about vehicles. He got back to me within minutes and then we ended up on a phone conversation. Very very convenient to talk to considering at the time I was two provinces away!
I could not have asked for a better experience. I got exactly what I wanted with even more. And I didn't think that I was going to be able to get a new vehicle with my price point; but their team worked their magic to make it work for me. They even washed the SUV, filled up the tank, and threw in some extra toys!
Ryan also made sure that I new how to run the vehicle during the test drive and walked me through all the features before I left the dealership. I would highly recommend this dealership to anyone and definitely go to Ryan who was really easy to talk to and did not pressure me at any point. It was like talking to a friend!
I drove from Sherwood Park Alberta to Fort City Chrysler to buy my new car purely because the customer service was so amazing. Chris, Sean, and Sherry are top notch sales people that honestly care about their customers. I would recommend them to anybody looking for a new or used car. A bunch of amazing, caring people that really do make you feel like a friend. I really can't say enough about them. Love my new car. Thanks To you all!!
The Sales and Parts departments are awesome. They are friendly and more than happy to help you out the best they can. :-)
best sales and services teams ever they go over and above to make their customers happy to be walking out with their new toy.😊😊😊😊😊😊
Sean was the best salesman I've ever had. Service was good. They helped me out with my trade in and followed up after as well. It's the 3rd new vehicle I've purchased and by far the best service.
Fort City Chrysler is amazing. Always there to help. I call them my family, because each and everyone of them are super sweet. I love them all. Thank you Dodge staff, for your warm help when I had my accident and being there for me.You guys are the best
In the making of a deal. My last visit was great so hoping this is as great as the last n drive away in a new vehicle fingers crossed
I traded up from my 2015 v8 to 2018 v6, got 3 and 5 year warranty with my services for the first 3 years covered! Along with way more bells and whistles. My payments did go up by 30 dollars but it was worth it with all factors included! I have never had to worry about paying for repairs. On that note I've never had a problem with their service department and any work that needed to be done was put under warranty. It's easier then you think! Go see Mike at dodge dealer ship and explore your options. The staff is also very friendly and heard and met all my needs to justify the trade.
Awful, charged wayyy to much than originally said it was going to be to get my vehicle fixed. Not happy at all.