Great service both pre and post sales. Quick to answer any queries i had.
I have purchased 3 cars from Kas at Experience Hyundai and highly recommend seeing him if you are looking for a new vehicle! He is so friendly and knowledgeable and makes you feel right at home! He truly cares about his customers and will help you in anyway he can! He has made my experiences buying a vehicle most enjoyable every time! Thanks so much Kas!
we have bought 3 cars from them and they where easy to work with and met all our needs for a vehicle. I would recommend kas, he is super friendly and knows his stuff, and made the car buying experience easy and enjoyable
Experience Hyundai has Amazing customer service and great customer care and concern. If you are looking for a new car with super friendly staff visit Experience and Speak to Kas. I LOVE my new Hyundai Elantra - you will not be disappointed!
Amazing customer service, very friendly staff, very helpful! Speak to Kas if your looking for a new vehicle! You won't be disappointed in Kas or Experience Hyundai! LOVE LOVE LOVE my Hyundai Santa Fe!
Excellent customer service with friendly staff. Couldn't be happier with my new car.
Buying my first brand new car was an amazing experience! Kas Ghadban was a wonderful person to deal with and amazing salesman! The service we received was comparable to none! Thank you Kas and everyone at Experience Hyundai !!!
Very impressive salesmanship by Dale Boch and Experience Hyundai Charlottetown! Extremely Flexible, Prompt, Professional, Accommodating and Knowledgeable. Highly recommend.
Kas Ghadban has helped me through the purchase of my first vehicle and he has been very helpful and kind the whole way through, was treated with the upmost respect and kindness. I am very satisfied with my interactions with Expierience Hyundai, drove away feeling very happy! I highly reccomend dealing with Kas for your car needs, was so friendly to me, my mom, and my girlfriend :) Super smooth and easy to get into my first car!!
Amazing staff and service. Thank you David and Luke for all your help. They were very honest and easy to deal with, this will not be the last car I purchase there.
What a great experience!! I visited this location and had Adam assist me. Although, I have not yet purchased a vehicle due to organizing my financial situation, he has been a "no pressure "type of sales guy. I really appreciate him and his patients. If they can clone more of him for all big ticket sales people. Thanks Adam!!
Had Unprofessional service experience with our buddy today 🤷🏻♂️
My friend got a bad experience from the service department. They replaced a part without letting him know. Really Unprofessional... come on guys... I never suggest this place with unprofessional people. People are buying cars with a trust on you guys, please keep it
Had a horrible experience from service today. I gave my car for fixing my steering issue and meanwhile I Asked the agent for a quote for changing the wiper blade and lights and she said she will call me back but she didn’t. After an hour I called her Again to get the quote and she said she already replaced it!!! Anyways I was ok for that because it was same price with Canadian tire. But When I went to get my car back, the price was double and she was kind of arguing. I don’t blame others. But it was inappropriate and not a professional. They have to be more responsible.
Enjoyed a test drive of a 2021 Hyundai Tucson with sun and leather package today it drove very nice we liked it and are considering buying the salesman chris Murray very nice patient guy to deal with.
Cannot say enough good things about this place and the people who work here. First, I bought my first car here, and Chris and the team were so so helpful and knowledgeable - I love my car very much.
Secondly, I made the mistake of searching elsewhere for winter tires and spent almost 2 hours waiting on quotes from another place only to get a sub-par option at a really high price. I figured I should just double check here before I booked it in. Within 10 minutes the guy had provided me with a great option, exactly what I wanted, knowledgeable advice, and a price at $600 under what the other place quoted me at, and a service appointment in short order. Truly, I will not even bother trying to go anywhere else because it's a waste of my time, and even if they do try and fleece me down the road, frankly they can have my money because they've earned it.
Currently waiting on an oil change, it’s so far taken an hour and a half and I am still here, oil changes shouldn’t take this long. About an hour in I asked how much longer it might take and was told they would check in with the technicians, 30 minutes later I still haven’t heard anything. Not impressed.
It was quick and very professional. Many thanks
From my first visit to Experience Hyundai, until today when we finalized our purchase and drove away, we had exceptional no-pressure advice and suggestions from Kas Ghadban. On my first visit to Hyundai, which was only one of several different car dealerships I had visited, Kas spent probably an hour or more with me, answering my questions and getting me a test drive. When I left the dealership that day there was not once that I felt pressured in any way to make a purchase or to commit to any deal.
Kas found us the vehicle that met all of our requirements and expectations, and did so in a very professional and respectful way. We found the same with all of the staff we spoke to.
Our decision was an easy one. We decided ourselves that we wanted this vehicle, and then Kas made it happen. This was definitely the most pleasant experience I have had buying a car, and I know where I will go next time. Thanks for everything Kas!!
Very friendly and great people. They work great together
Great sales team. Thanks, Dale, you made it easy.
Sales was great. Dale and Kas are awesome to deal with. Service was absolutely terrible. Owning my car for a year it got a rejection sticker slapped on it. A tie rod ( warranty thankfully ) and $550 worth of brake work was "Needed" - front pads, rotors, and rear shoes. However rotors were in great condition, and shoes were like new, so I changed the front pads for $50 and it passed inspection. Nice try on trying to rip off a customer trying to give business back.
I had really bad experience twice for my car service. I went there to service my car for two times thinking i bought the car from there so i trusted them. But honestly, i realized that they do not put the new parts in servicing and they just fix it and charge you for new parts. I had terrible sound coming from front wheels and they told me they put new steering wheel rod and the sound won’t come again and actually it came again after a month and i went to two local garage to verify that they actually changed the parts or not and eventually Experience hyundai did not changed the parts. I paid $300 twice with the trust that they will fix it. I honestly Even do not recommend my friends to go their and i told them to go to a local garage because small businesses make their customer trust stronger and they are honest and show their work how they do and what they changed. But i really like all sales person and their service. No complain on sale services. Cass and David wigmore are the best sales man. But service centre NO
Adam and Jake were great to deal with, made buying a car easy!
I went to service my car ... Client service person was good .. Poor washing.. Service is always hidden we don't know if they did it well or just time pass as seems from their washing ...
Really bad customer service experience i had ever experienced in my life its been 3rd time i went for the same issue to replace the knoc sensor and they said we did everything your car is fixed and then same day after few minutes same issue came up and went again they said sorry we failed to install the part you have book appointment again what the heck. They can tell me that in the starting but they lied to me which was really a bad thing on there part. Shame on you guys
Dave Wigmore was a wonderful sale person patient knowledgeable and explained all the features and answered all my questions and concerns. super easy to deal with. He made it a great experience I certainly will be asking for him for any future dealings.
The staff at Experience Hyundai in Charlottetown,P.E. I. We're very friendly and explained All the features of our new Tucson.
I love Hyundai. I own a Tucson and I love the car. I have no regreats whatsoever about my purchase decision.
However, I feel that Experience Hyundai's service people are very rude and unfriendly. Not the salespeople. This morning, I went in to have the recall done but Hyundai told me that the appointment is now in November. This is the 5th time the appointment was posponded. I was very upset. I don't usually like to point out names but Jamie from Hyundai is downright rude and not friendly at all. I have no problem buying Hyundai again but if they maintain this level of customer service I might seriously reconsider my thoughts.
Kaz made my car buying experience very easy! I would recommend him to any family or friend looking to purchase a vehicle.
Matt and Chris are both super helpful! I am glad that I have them with me for purchasing my 1st car! Highly recommend!
My husband, dog and I were on vacation when our car broke down at our camping. This dealership provided excellent service, fixed our problem within the day so that we could continue on our travels. The staff is also very friendly. Best service I have received in a long time. Would definitely recommend to anyone! If only they were not so far away from my hometown!
Jamie was amazing, hands up to the auto service! I walked in, was waited on, and came out with a clean car! They were amazing. Thank you Jamie and the team
Hi,
Adam Davis was one of our first contact in Canada because we met him the day after our arrival on the island. We were desperately looking for a car and help and so more, and he made us feel very confortable, heard and helped. He was very professional, competent and nice, and he went beyond his duties by driving us to access pei, he checked on us not for the business but has a kind person. So I gave him 100%. Thanks Adam!!
Adam was patient and very understanding while I made my decision to walk away from my old car which was costing to much to try to fix. When I decided to purchase a new car, he was very informative and made sure I knew everything there was to know about the car. Made purchasing my car very smooth and straight forward. Very happy customer... I will be referring him to anyone I hear of that is looking to buy a new or used car. Keep up the good work Adam!!!
Great staff and very helpful!! Ps...their financing guy (cole) is very good at his job!! And the salesman are friendly and extremely curtious!! Recommend this place for any vehicle purchasing or financing!!💯👍👍👍
I have nothing but good things to say about Chris and Cole (and the rest of the staff) at Experience Hyundai. I was made to feel like I was a valued customer and didn't feel any pressure from sales staff. Chris was great explaining all the features of my new Tuscan. Cole was very well spoken explaining all the fine details of warranty and insurance. I visited many other dealerships and Experience Hyundai blew all of them out of the water. Thank you so much to Chris and Cole (and everyone) at Experience Hyundai!
I bought my 2nd Hyundai from Kaz !! He listened to what I was looking for and took everything into consideration. He is a wonderful salesman and I trust him very much !! When I buy my 3rd Hyundai , I will definately go to Kas !!!!
Both Kas and Jake - my particular sales team - were both down-to-earth, extremely professional, patient, and made the entire experience of buying a new car as straightforward as possible. No pressure, no assertive/aggressive sales tactics - I was always made to feel in complete control of the process..Couldn't recommend them highly enough!
Great, I love this location and they are always upfront and friendly about what has to be done and what can wait.
Very good but did not do all inspection stated
Met Adam while I was strolling through the lot looking on wholesale cars. Was checking out one I liked when he drove up while he was on his way out. Very cool guy I didn’t even realize he was a Sales Consultant. From there on everything went smooth. He made sure of it. I got the car hassle free, even got something off the price.
Ask for Adam, take my word!
Everyone there is great though, Manager is a good guy as well. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Tried to buy a vehicle through their Auto Wholesaler division. Everything started well discussing over the phone. I wanted to pay to have an inspection and send a deposit Yup no problem. So I assume it has gone in for a MVI- no call back. I call back one day later after this request. I was advised vehicle had been sold two days before or one day before I first called. Even still as of Feb 27-Days later is it still listed on their web site and with Auto trader.
Warning Two locations and many people with their fingers in the pot not communicating makes it hard to manage.
This was my first time buying a vehicle from Experience Hyundai and I am very satisfied with the transaction.
Adam, the sales rep I dealt with was very helpful and willing to show me all the vehicles I had in mind (even though it was a very cold that day!), and narrowing it down to the one I purchased.
The process from start to finish was fair, smooth, fast, and informative in the sense that I was explained each step along the way, as well as some follow up items which will take place in the future.
Highly recommend the team at Experience Hyundai if your looking for a vehicle!
Dropped SUV for service. Prompt and courteous staff. Great service!
Excellent service. My first purchase, but I bet not my last. Kudos to Chris Murray and Jacob Beck.
2hrs for summer tires to winter tires ... bit to long I think
Great staff, decent deals
I have had nothing but a bad experience every time I have went in to Hyundai!! I will never own one again, If they are fixing your car and the bill is going to be outrageous they should call you before they fix it.
Not a fan of this dealership. The car buying experience here is straight out of an 1980's used car lot with all the cliches and tactics you would expect.
Had a wonderful time at experience hyundai. They guided me through the process of purchasing a new vehicle and made it easy. I am very happy with my purchase