Month end, you can deal with Unhaggle price and even less
Adam Jordan was very helpful and knowledgeable about the cars available. He offered me an amazing deal, that unfortunately, I was not ready to take at the time, but I definitely will come back when I am ready for it.
Andrew called me within minutes of the unhaggle request.
He was very polite and not pushy at all. Pleasant person to deal with
great experience with the salesguy jayson. we bought acar front he dealer as they made it really easy. definitely recommend this place
The most seamless purchasing experience that I've had. Jayson, Jack, and Rita were awesome to work with. Everyone was friendly & helpful, and there was no pressure at all whatsoever.
Very easy to deal with. All of the staff were professional, punctual, courteous, and kind. They made starting my new lease extremely easy! I highly recommend Gyro Hyundai!!
I had a service on the recall issue with reviring and engine change. After I picked up the car a yellow blinking on the dashboard, plus the car slowing down, trying to stop, than jump -very frightening. Beside the hood the side of the car was warm after 5 minutes of drive.
I had a very smooth operational car before this.
The car was picked up by Gyro Hyundai, in a few ours was delivered to me. I was not informed about the issue, what was wrong, if the engine was new in it, or the wiring was wrong. I also tried to talk to the manager, who was not available and did not return my call.
Many times I complimented the service at this dealership, now I have a mixed feeling about the technical capability of the place.
My experience was not good with Gyro. Four times in 14 years I've tried to deal with Gyro and I've ended up purchasing elsewhere. My latest attempt was within the last 60 days. I ended up at another Hyundai dealer who offered me less for my trade-in however the monthly payments ended up less. How does that work?
Awesome experience using Unhaggle. Once I walked in and introduced myself, they knew right away that I used Unhaggle .
It made the purchase so much easier. Just a matter of adding extras that I wanted to the base price and the deal was finalized the same day. I really dreaded buying a new car and was holding off as long as I could. If I knew the experience would be so stress free with Unhaggle, I would have made my purchase years ago. Thank you Bradley
Very good customer service.. Andrew is very helpful
good experience
Very friendly and helpful staff. Did not have to haggle much and a mutually beneficial price was quickly agreed upon. The process was seamless from negotiation to delivery.
Great services. Very efficient process using unhaggle. I got in and out in less than 45mins. I wouldn't hesitate to recommend Gyro Hyundai!
Overall great experience at GYRO Hyundai. This was the first time I bought a car and I was overwhelmed by the staff performance. They helped me make a decision in a relatively short time, allowed me to test drive and view several models so I could make the right choice. One draw back was the time I spent in the office to finalize the deal and be explained extended warranty.
Would buy next car from same dealership
Sean
Jayson is awesome... i am a happy repeat costumer here. He is well knowledgeable consultant, he makes sure to meet the costumer satisfaction in finding the best car. More power to Jayson and to Gyro Hyundai team!!!
Great group of people, Jason was really good at explaining everything to me during the test drive and selling process. If I had to give one feedback is that they should add to the lease quote the protection plans that they push you after you made up your mind about getting the car. My monthly payment went up by 30% with the lease protection plan (sold when I decided to apply for the lease) and the wear and tear protection plan (sold to me during the car delivery). I totally understand I could easily have said no to both, but they should be more upfront about these costs. Other than that, it was a nice experience, getting my first car in Canada with them.
If you are looking for an excellent new or certified used car please see Adam Jordan Turner at Gyro Hyundai on Laird Ave. Adam is a warm, honest and hardworking sales agent that will help you every step of the way. After 12 years with our Elantra and 300,000 km - a car we love and recommend to anyone - we found Adam.
Due to someone driving into our old car we needed to find another vehicle over the holiday season. He was very caring with my ill husband. Adam even came in on his day off to meet with us!! He is wonderful. We highly recommend this young man at Gyro Hyundai. He follows up with you after your car selection and delivery. Great job and highly recommended.
Best of the best, today I bought my 5th car in this location. Great staff ... thanks Josh, Ricardo and my old friend Jack! My wife will be driving her dream vehicle, the new Palisade!
Gyro Personnel are the best ever! The followed up very closely with us, giving us all the support during and after our purchase!
We are very happy!
Adam Jordan was very helpful and knowledgeable about the cars available. He offered me an amazing deal, that unfortunately, I was not ready to take at the time, but I definitely will come back when I am ready for it.
A little bit on the slow side at times for repairs/maintenance.
So I came in Tuesday because my automatic driver's seat couldn't recline properly. They said we have to order the part so we agreed on Saturday morning . I came Saturday morning. Part was not there they said they have to order part two of the part come back Thursday. So no one called me to tell me that the parts weren't ready on Saturday? I just get a confirmation email to please just come in. Wasted my time and altered my plans. Had to minus a star for that as well. I know this is Hyundai but please get more organized and focussed. Please value customers time and money . Thank you. Some days they are also disorganized. Seen other customers complaining as well. Very slow
What a fantastic and world class service by Gyro Hyundai. My appreciation goes to Mr. Adam of sales department. He is honest, understanding and friendly.
Because of his experience, it was easy for me to choose the right vehicle according to my needs. Thank you for your service!!!
If you are looking to lease an amazing car and get the best price in the market, I highly recommend this dealership. I went two weeks ago just to know more about the process to lease a new car as a newcomer in Canada. I was nervous and inexperienced about this topic. The information person directed me to talk with a sales agent. He explained everything in the best way possible and was always asking me if I understood everything well. After I explained to him that I had a tight budget for this car, he talk to the Sales Manager (Josh). He took a seat with me and treated me like a friend, explained again in more detail, helped me to understand what car works better for my needs and he tried to give me best price he could. He also told me about winter tires, and gave me a discount in these.
What a good deal for me. Where can you find a place where the sales manager take a seat with a customer on Friday evening even when the store was closed and stayed in order to help me find the car of my dreams withing my budget. Hyundai needs more sales manager like Josh, people that treat customer like friends.
Great experience, their team helped with all my questions an I got a great price on my Sonata. Jason was a breeze to work with, would easily recommend. Haven't had the pleasure but I believe the Mazda dealership across the street us under the same ownership.
Total satisfaction with my experience at Gyro Hyundai. The customer service team (in my case Andrew, Jack and Diana) is outstanding. I found them to be courteous, knowledgeable and attentive to my needs. They were able to get back to me in a timely manner in our email exchanges. The dealership is clean and well laid out and the staff handles all inquiries in a professional way. I would definitely recommend Gyro Hyundai dealership on Laird Drive to a friend or colleague. And I absolutely love my Kona!
Very poor service. I have been getting my car serviced there on a regular basis since I moved to Toronto. At the end of October I discovered that they have lost my tires. They kept my winter tires when I had them changed to all-seasons there in the spring. It was only after I brought my car in to be changed back to winter tires in the fall that it became clear that they have completely lost track of my tires. They appear to have lost all record of the tires and have offered no solutions. After four phone calls I still have various staff members telling me I must be mistaken and I must have taken them home myself in the spring. Of course I did not do so. As disappointed as I am to learn they lost my tires, I am far more disappointed by the customer service I have received since that discovery. Its now mid-November, I have no winter tires, no apologies or solutions offered by the dealership, and no has followed up on my calls. I would not recommend Gyro Hyundai service to anyone.
I am very disappointed that I have to write this review. I called Gyro Hyundai on Monday morning to ask them that If I can arrange to pick up my two sets of winter tires that I paid to have them stored for me. I asked them what would be the best time for me to pick them up. They informed me that 2 days would be ideal. I made an appointment for Wednesday at noon. I tried to make arrangements for me to picked them up but my current dealer said they would pick them up for me. I explained to Gyro that someone will be picking up my tires on my behalf. They explained that I would need to give a letter to the driver that is signed by me and they would release the tires. I wrote a letter without hesitation and gave it to the driver.
When the driver arrived to Gyro, he was told that they cannot release my tires and the letter meant absolutely nothing. I am now going to assume that they recognized the driver from my current dealer and decided to hold my tires, which I have paid for, hostage! I called Gyro back to try and rectify this issue. They said they needed verbal confirmation about releasing the tires. This would be the 4th call confirming the release. Although the driver had already left when I called to confirm Gyro would release the tires, thankfully I was able to catch the driver and he turned back. Gyro made him wait for the tires and they only gave him one set.
By this point, I am beyond frustrated. I called Gyro, once again, to speak to one of the owners. I was informed that they were busy and one of them would call me back. I will say that one of the owners did call me back, but when I called him back to discuss this mess, he never returned my calls. I called to speak to the Service Manager and said that I will be renting a truck to come pick up my second set of tires and to confirm that the tires are ready to be picked up. After plans were finalized and was informed that my dealer would have no problem, once again picking up my tires, Once again I provided this update to the service manager by voicemail. After no response back from the Service Manager, the driver went back to Gyro on Thursday and he had to wait 1.5 HOURS for a set of tires that I was told were sitting right at the side door where they could be loaded.
To conclude, this is not customer service, this feels like absolute resentment. I used to be a loyal customer to Gyro and brought family and friends to buy cars and get their cars serviced. I have 3 Hyundai vehicles myself that I had serviced there and when one of my cars had an issue, it wasn't urgent enough to resolve the defect. I took the car to another dealer and they in turn grounded the car because of what they found. I wanted to leave Gyro on good terms, but with the lack of respect they have shown me indicates the lack of respect they have for customers. I will not be recommending Gyro to anyone.
Wonderful, sociable sales team. Also great at sending mailing material regarding recalls and sales. Very nice people work in the establishment as well. But the services? Overpriced and they don't always get it right. The nicest people in the world can't make up for shoddy repairs.
Great experience. The staff are always helpful and generous with their time. The automated appointment booking system is very effective, however I prefer the personal connection with staff.
Amazing customer service. This dealership was very attentive with my requirements with the Vehicle. Thanks to Aigre for her excellent hospitality and continuous follow up with my case. Would definitely recommend to friends.
Bought my first vehicle at the Gyro Hyundai and it was a very professional , friendly and knowledgeable staff.
They made the experience stress free.
Definitely recommend if you're looking for new or used vehicle.
I bought a second hand 4Runner last week. The Manager and the staff were fantastic, helpful even though they didn't have a big margin on the deal. I went all the way from Sudbury and they understood the urgency and got all the paperwork done in few hours to release the vehicle. On top, they gave me a nice surprise. They had the number plates ready for me on a Saturday just before the closure of Service Ontario which allowed me to drive back to Sudbury the same day (the vehicle is in topping condition for its cost). I highly recommend Gyro Hyundai for your vehicle needs. Fantastic team!
Best experiencing purchasing my first car at Gyro Hyundai. Every time I've walked into Gyro I've always been greeted with a smile and timely assistance by all of their associates. You can tell that they all genuinely care about their customers and always want the best for them. Nikki was super informative and responsive/helpful to my needs, and made sure the process of me finding, test driving and finally purchasing my Hyundai Elantra was completely smooth. She was also super caring and personable, and made sure to send me quick and frequent text messages updates about the process and the car. Nikki made this experience very comfortable and easy for me, and I couldn't have asked for a better associate to help me with this purchase!
Definitely recommend you visit Gyro if you are looking for a new or used Hyundai, you will not be disappointed!
THANK YOU SO MUCH FOR MAKING THE PROCESS OF BUYING A CAR THAT MUCH EASIER. I bought a 2016 Hyundai Elantra..... first and foremost I’m a person who reads reviews and I read some negative ones so I was a little nervous but honestly Moe was amazing he was very easy going and got right to the point, the car was immaculate and he ensured they filled the gas to the top made sure he replied to every text message I sent and was always available to answers questions, I love how he handled the process! Jack the finance manager is hilarious I love talking to him he’s super down to earth and cared about me getting the car, he went out of his way to be there after hours to ensure I was comfortable with the purchase and always answered questions even when I brought up my concerns about negative reviews I read. The tint came out amazing on my car and I love my car it’s soooo cute and in very good condition. I got approved and had my car within a week he even pushed the date up so I could get it faster! Diane the delivery specialist was super nice and super cute she made sure she took the time to show me the features and make sure I knew she would be available anytime to answer questions or concerns and if she wasn’t she made sure to let me know she would be in contact or directed me to talk with someone else who would already know the situation before hand, I honestly love this dealership! I have an amazing warranty, I got a free oil change and I am super happy with start to finish, I felt safe buying this car and I’m showing it off to EVERYONE, and I def will recommend this dealership to everyone. I drove from Hamilton to be here because of the service I received from the employees! I not only love my car but I love gyro Hyundai! Thanks for an amazing car and easy going and HONEST service! Oh and I wanted to add I had been to like 13 dealerships within a two month period and never got the deal I wanted or the service I was looking for I was relieved to find this dealership and these people, they hooked me up and provided amazing service! Nice work guys!
Having our very first family car (Palisade 2020) was a dream come true to us. Gyro Hyundai helped us a lot in achieving this meaningful pace of our lives. From inquiry to handling the car keys, they made all the process smoothly. Agents are friendly, and works professionally. Looking forward to a more excellent services in the future.
Best service. Went above and beyond.
I bought my PHEV Sonata from another dealer and had issues with their service. They did not fix the "check hybrid system" that I had and it was getting very frustrated as it was dragged on for over a month. Decided that I change my service to Gyro Hyundai as it was near my workplace. Could not be happier. Hours are great. Services are excellent. Gyro not only make sure my car was fixed properly, they ensured that I am aware of the issues and kept me updated on when my car was ready. They provided me a loaner. The car is fixed and everything is running well. Thank you Gyro!!!
My husband and I chose Gyro Hyundai and could not have been happier with the experience. We were greeted right away by a knowledgeable and friendly staff who were very patient with all of our questions. We were made to understand what we were getting at every level and most of all, we love our new Tuscon. Highly rated, reasonably priced and fun to drive
Everyone was very friendly and helpful. No pressure tactics. It has the feel of a family business. Very happy with my whole experience. Thank you Jayson, Jack and Diana!
Jason & Nikki were fantastic to work with. Jason went above & beyond for us, which was greatly appreciated. He guided us through the entire process and really made us feel confident with our purchase, as car shopping can be overwhelming. Jason definitely made us feel like a part of the family that Gyro Hyundai has created within their team of professionals.
Thank you Jason for all that you have done to make our car shopping easy and effortless.
Mike & Marisa
My overall experience at Gyro Hyundai was great. Everyone that I dealt with provided an excellent customer service and especially Jack, Diana, Nikki and Jason. I highly recommend you to visit them for your next car purchase.
Happy with the brand new KONA that I have purchased. A great experience dealing with Gyro Hyundai personnel was an added bonus. I appreciate the respectful, attentive and helpful attitude they have all shown us.
Looking forward to the same treatment from the service department when that time comes.
Thank you and keep up the good work.
I had a perfect experience for my most recent lease, which I just picked up yesterday. From start to finish, the folks at Gyro were friendly, professional and easy to work with. I love my new Kona and will continue to work with this dealership in the future! 5 stars!
I had a much smoother experience purchasing a vehicle from the Gyro Hyundai than I had at other dealerships, this was my first time purchasing a vehicle.
Ryan was my salesperson, he was patient and understanding enough to answer all of my questions as well as thoroughly explain the differences between any models/makes, he really helped me learn a lot about what I want in a car.
Jack & Viji helped with the financial side of things and reviewed every aspect of the bill of sale with me and my wife. They explained the benefits of having an extended warranty, as well as the paint/interior/rust protection in detail.
Rita coordinated the car delivery for us, she was able to show us all of the features available on the vehicle and taught us the basics of any of the available functions we asked about.
Overall, I had a great experience at the Gyro Hyundai and I recommend it to anyone looking to purchase a vehicle.
Just bought my 2019 Santa Fe from the Gyro Motors dealership on Laird Dr. in Toronto. My agent, Jack Jin, was excellent. He was very professional and made the whole process a breeze. I never felt pressured, which is a rare thing to come across in the car buying business. Very happy with the whole experience and most likely will buy from this dealership again in the future. Thank you, Jack!
One Star is only because I have to select something.
Hands down the worst customer service I've experienced. Ever! (and I've experienced some pretty bad service). Have a 2017 Tucson that has issues with the DCT - all of the things you can read about online, including power dying as you pull away from a stop. The problems were raised within the first few weeks of the lease and have been told that there is no problem, that the problem is that there is more than one person driving the vehicle (it's a software controlled automatic transmission!!) and that Corporate is aware of the problem and that it is trying to find a solution.
I've now been threatened with arrest if I visit the dealership in an attempt to address and resolve the issue (they don't like the fact I won't buy their continued BS). I've tried contacting Hyundai Canada HQ (crickets) and am now dealing with head office in Korea!
The dealer owner hasn't had the courtesy of contacting me - despite Paul making threats!!
Avoid this dealer at any cost. They appear not care about the safety of their customers. They appear not to care about their contractual obligations under the terms of the lease. They are not always completely truthful.
I am very pleased to purchase my Elantra from Gyro Hyundai. Car is perfect as it is advertised. Everybody who helps me was very professional and friendly. I strongly recommend everyone to visit Gyro Hyundai
if you are first time buying car.
I had excellent and pleasant car purchasing experience in Gyro Hyundai. The staff was very friendly. Jayson was the salesperson and he helped me to find the perfect car in a short period of time . Also thanks to Jack and Rita, they were amazingly helpful. This was my first time buying a car in Canada. Great dealership and will definitely refer my friends and family who are looking to purchase a car to them. I love my new Tucson 🚙
Thank you once again 🙏
I financed my new car here in April.
HIGH rating: Jason was great and he made sure I was happy with my purchase and the whole process. Vijee was great as well and the financing process went smoothly...
LOW rating: I had the window tinting done as part of the package and it had bubbles, then scratches... Service manager was great as he inspected and had it redone … 3 times.
However, it was not to my satisfaction. The window tinting done did not meet my expectations at all ( still presence of bubbles and scratches on the film), quality of work was very low and the external vendor/installer was careless ( in my opinion based on my experience- the tools were left in my car and knife/cutter on the seat at one point).
The tinting is not cheap and in the process, passenger window was replaced due to scratches, my leather passenger seat will be replaced as this was damaged, and still after 3 replacement of window tint film- it’s still not professionally done.
The service from Hyundai is good as they are accommodating my requests, however; the service from the external supplier/vendor working for them is not- I hope this is something that Hyundai considers in the future for all external vendors, done for Hyundai cars on site.
For a new car, I’ve spent quite some time bringing the car back and forth at the dealership to get fixed.
I am extremely happy with my experience at Gyro Hyundai. Nikki really made my first car dream come to life! Viji was very helpful and informative as well. This will always be a very joyful and memorable experience for me! Thank you guys so much
When sending clients over to buy a new car, normally a thank you and even a referral fee is given. Neither was said or given and when approaching the dealership for it, it turns out the sales manager left without any notice and the dealership management wouldn’t honour anything even when provided with the exact transaction details.
Sadly while I like the people who work at this place, I will not be sending more referrals to Gyro. Management clearly doesn’t appreciate business being sent over.
I got my first car (a Kona) from here, and very glad I did! Everyone on the team was so nice, and incredibly helpful and informative in guiding me through the process. I would highly recommend Gyro Hyundai.
All the staff at Gyro Hyundai are great. Special thanks to Jayson, Rita, Dennis and Joe thank you for all your help!!! Great dealership and will definitely refer my friends and family who are looking to purchase a car to them. I love my new Kona !!! Thank you again
We received excellent service from Victoria at Gyro Hyundai who helped my wife and I select our new 2019 Hyundai Santa Fe in a beautiful Rainforest Green with Beige interior!
Not only did we get a great price, but there was none of the usual back-and-forth negotiating you would expect to have to suffer through at a car dealer in order to get to a price you agree on. Instead, we were met with a genuine offer which we were happy to agree to after a very fun test drive. Victoria took great care of us and I am very happy that this is the place we chose to purchase our new vehicle.
If you're looking for a new car you should definitely check this place out.
Went to this place interested in getting all the info to buy an SUV. After 20 minutes of waiting the sales rep that attended me just told me that all pricing and information was online, that it is 2019 and all info was online. So if you do not want to help customers getting to know the features and other possible options why are you there?? Just a test drive centre? Ended up buying my SUV some place else.
This is the second used car we bought from Gyro Hyundai, both times it has been a very easy, worry free experience. Excellent and friendly staff looked after any concerns we had. Would highly recommend them
We had excellent and pleasant car purchasing experience in Gyro Hyundai. The staff was very friendly. Jayson was the salesperson and he helped us to find the perfect car in a short period of time . Also thanks Jack and Rita, they were amazingly helpful. They were there when we had questions but they gave us space and time to make the decision. We are very happy with this new vehicle. This was our first time buying a car in this dealership and we will purchase any future family car only here.
Amazing staff, great experience. They value your concerns and respect your commitment. Salman, Victoria and Rita were amazingly helpful, and patient with our concerns which they helped address by doing whatever was possible. In the end, that's what matters. In addition, they expressed small gestures of gratitude in the most unexpected and kind ways. Thank you Gyro.
I had an amazing experience at this dealership. Victoria provided exceptional customer service. She was very knowledgeable about the vehicles and was responsive/helpful to my needs which have lead me to my dream car. I would highly recommend purchasing a vehicle from this dealership! 👍🏻
Great service. Very friendly staff. Everyone did his best to answer all my questions in an effective and professional way according to his/her domain of competence. That is my first car in Canada and I am glad and lucky I've chosen gyro Hyundai for this matter.
Special thanks to Moe and Rita for making the delivery very smooth and easy.
Thank you Salman and Jack for handling effectively all financial related matters :)
I was looking for a well priced new vehicle and Gyro Hyundai delivered! My experience with everyone from the receptionist to the sales manager was amazing.
Jayson Aliangan was my sales advisor and I cannot say enough about him. I live about 4 hours from Toronto and Jayson called me, texted me and e-mailed me every time I had questions or concerns. He reassured me that I wouldn't have to drive into Toronto on multiple occasions like i thought. He said they would limit the driving back and forth as much as possible for me. When i picked up my vehicle, Jayson even asked that i send him a text letting him know that i made the 4 hour drive home safely.
Jack Jin was the financial manager i dealt with and made the financial aspect of my purchase painless. He listened to what i wanted, had all the paperwork ready for when i came in and was incredibly friendly.
Stan Lubovsky, the sales manager, was the last person i spoke with. He wanted to insure there was nothing else i needed and that i was completely happy with the service i received!
Purchasing another vehicle was not something i was looking forward to, mostly because in the past i had several issues with dealerships. Gyro Hyundai and their staff made my experience enjoyable. I absolutely love my new vehicle, its great on gas, comfortable and absolutely beautiful.
You just can't beat the service I received here. I highly recommend everyone and anyone to deal with Gyro Hyundai. Even those who might not live in Toronto!
Leasing a vehicle has never been easier and more convenient. Michael (Mike) Acuna, our sales adviser, greeted us warmly and created an instant atmosphere of trust. Mike is knowledge of the Hyundai product line, especially the 2017 Sante Fe. His sales experience and automotive knowledge is remarkable and listened carefully to our interests and wishes in a new vehicle: Mike met our specific needs (comfort, appointments, cost and made several relevant recommendations to our final decision. Impressively, he worked seamlessly with his manager, and the business manager to make the deal happen - as we agreed with him, and quickly. No question was not answered completely. Perhaps most impressively was Mike's (and the dealership's capability) to work with our very tight time schedule and immient holiday plans.
Thank you for an very pleasant and rewarding experience.
Leased 2016 Sonata Hybrid Limited: outstanding customer service experience, great car, friendly atmosphere, phenomenal value. Hyundai makes superb cars nowadays! Strongly recommend testing all the other brands to feel the difference Hyundai delivers.
I couldn't have asked for a better experience! Purchased a car for my mum last month. My salesperson, Noy was kind, professional and courteous. He took the time to understand our needs and helped us remain within our budget. We were never rushed or pushed into buying the car as I was buying a used car. I would recommend Gyro Hyundai , Noy and Stan the sales manager to anyone considering to buy a new or used Hyundai. Staff were professional and friendly.
Amazing service! Quick turnaround! Jim and his team are exceptional with regards to customer service and incredibly fast turnaround times. I own a 2013 Genesis Coupe that was in need of some TLC and that is exactly what it got. Thanks Gyro Hyundai.