very pleased with my hyundai kona .The rexdale sales rep Steve Kim was
very proficient in carrying out all aspects of the sale.I was impressed.He's
a keeper
It was a great experience. I got an unhaggle quote for 2017 Santa Fe Sport and got 2018 model for the same price
Very good customer services
For getting your new car, I recommend you this amazing Rexdale Hyundai. They will help you in any way possible such as selecting your car, finance option, quick delivery and after sale requirements such as servicing and much more. I had a wonderful experience with them.
Recently bought used car from private seller and suddenly after using car for 1 week got some problem in engine. Went directly to Rexdale Hyundai and they rectified the issue & fixed it within 3 hours. Really appreciate there swift response & assistance.
Thanks!
I bought my first car from rexdale hyundai location. My experience was really wonderful. Basil provide me with best deal and best service. In future i will highly recommend this location to my friends and relative.
Great customer service. They made me feel very comfortable and were not pushing for sales. Basil gave me great deal and good customer service.
Thanks for providing me exceptional customer service. Tiago went above and beyond to provide me best service.Would recommend my all friends and family.
Thanks for my friend who took us to Rexdale Hyundai. I bought car for my wife. Juan from Rexdale Hyundai has been a great help. Usually salesman are very pushy but Juan worked with us and showed us the cars within our budget. Juan is very courteous and knowledgeable, I highly recommend his service to anyone who goes to this location.
I had the pleasure of meeting Juan,a part of the sales team and was very helpful and thorough making sure we had all the information we needed. .A pleasant experience Thanks
Avoid the Service Department, horrific customer service from the person attending me and the manger who would not even come out and talk to me about my issue. The only consistency here is that if you stand waiting long enough (and you will) more customers will complain about the pricing or the service they just had. Dealer actively avoiding doing a Hyundai TSB that is documented and presented to them in my case.
Best experience of my lifetime buying the car from here. I entered the dealership right before their closing time and Juan Cisneros took time to explain car features, providing all buying options and patiently helped until we made a deal to purchase. If you are looking for Hyundai, I would recommend you come to this dealership, meet with Juan before making a decision. It you won’t regret.
Our experience at Rexdale Hyundai was really wonderful. You and your team did a great job for us. So far, the car is fun to drive, and with amazing features. Looking forward to doing business with you in the future, again. Basil, you stuck to your words and promise. Good features to build relationships on. Thank you, again.
The Rexdale Hyundai location was very helpful! Both Depinder and Ammun were able to guide me through the process of getting my first car, while providing the best deals and service quality. Would highly recommend; they really have your best interest in mind! Thank you, again :)
Thank you so much! Dapinder is an amazing salesperson. Best customer service I have ever seen. Looks for your needs and solves your problem.
Thank you so much! Iftikhar is an amazing salesperson. Best customer service I have ever seen. Looks for your needs and solves your problem.
Avoid Rexdale Hyundai like the plague. Worst customer service experience & repeatedly. Unprofessional and incompetent.
Hyundai Canada also have no customers training. Hyundai Canada enables the lack of customer service. No return calls
Very nice when you purchasing their vehicle. They will avoids honoring warranties.
Don't trust Michelle Hamilton or the manager there.
The Entire process of buying a vehicle from here was super smooth. The sales person Arslan was extremely helpful and he guided me very well through every step of the purchase.
The Finance person Aman is a gem. He made the loan application process seem so easy. The team at Rexdale is very professional and are well versed with every detail in a car purchase. They make sure you get out of the dealership very happy.
The finance option they provided me was also very customer centric. High customer satisfaction is what they strive for and it is what they achieve
Definitely recommended to buy your car from here. One will not regret it.
Bought my car from here. Iftikhar was amazing! Thank you to the entire Nav Bhatia team for all the help.
Very Nice Staff. Always available to help. Provide interest free financing for cars.
So far I have had great service at this location. The staff are always friendly and knowledgeable. The dealer has a rewards program that's not offered at any other location. Everytime you take your car for service you can accumulate "points" that can be used to pay for service once accumulated enough. It accumulates quick so its not something that takes a while. Free carwash after every service as well. Definitely recommended for service and sales.
I just got my first car yesterday and I am very happy with the assistance they’ve provided, kudos to my sales person (depinder)! If you guys wanna have a good deal, go to this place! Highly recommended!
The sales person was available to help me with my choice of vehicle right away. He showed me different models and took me out on a test drive. Getting the financing approved was done in a very short period of time. The salesman, (Hector) was always available to answer any questions or concerns that i had. Unfortunately, the vehicle i chose was not available right away, and due to the fact that i do not live in Toronto, the dealership offered me one of their vehicles to drive until the delivery of the new one. I really appreciate the fact that they accommodated me. I am very satisfied and i would highly recommend this dealership to anyone. Thanks again to all the staff at Rexdale Hyundai.
I was searching for a vehicle for a while and went in to Rexdale Hyundai and met with Iftikhar. He was super helpful and honest. After I finally made my decision there was a bit of miscommunication regarding the delivery date. I was selling my existing vehicle and needed the delivery date to be earlier. Iftikhar told me not to panic and took care of everything. He responded quickly with the million questions I had, and set my mind at ease every step of the way. The staff at the dealership have been great to deal with. It certainly helped me make my decision.
I am not sure if service manager Michael is temporarily or permanent on that position, but his response time, availability and knowledge of my vehicle is very impressive. I am really hoping that this kudo gets to him as he deserves a pat-in-the-back and I look forward to dealing with him for my future appointments.
I work in the computer field and have been working with customers for the past 20 years or so and I know how important is to hear good criticism. As we all know that a bad comment as small as they may be seem to travel faster than constructive ones.
Great customer service, keep it up !!!
I had called the dealership a couple of days earlier to drop in for a test drive for Palisade. During our visit today, we were assigned to MM (just using initials as I don't want to mention the name). We were disappointed by the way he dealt with us. We specifically asked for a test drive, and told him honestly that we haven't made up our mind to buy this specific car, but are intrigued. Trust me, I knew the features more than he did as I researched it for two weeks. He just kept on talking about numbers as if we would not be able to afford it. We told him that we interested in one of the the two cars, Palisade or Tuscon. Despite asking for a test drive 3 times, he did not offer to take us. Instead told us that once we are decided, he will be glad to help us. If deciding about a car, and that too the one which has just been launched, was so easy without driving it, then we would go a vending machine for cars, not to a dealership. One advice to him, don't make an assumption explain how interest works with a smirk, that too to a guy (my husband) who knows ins and outs of it. And if you are waiting for a client, and don't have time for a test drive, then make another appointment before the customer leaves, instead of asking them to make up their mind if they want to buy it or not without driving it. Well, we have to buy for sure, but after a test drive, and from a different dealership. Mr. MM should learn a thing or two about marketing and humility. Marketing is not about giving your perspective clients sheets of paper with numbers (that we already knew), it is about gaining trust and building a relationship. Too bad that we have decided not to give our business to our local Hyundai dealer. We are very happy with our local Nissan and Kia dealers. My one star to this one is based on my one experience with sales rep. Hope others have positive experiences.
Mitchell was a great team member to approach and have my work done with. She was extremely professional and had a great way to deal with the customers and provide timely service. Great experience. Kudos to her and team. Would
Love to visit again here.
The best dealership in Toronto with the best prices. Mr. Ali and Mr. Hector took great care of me and made this experience hassle free. Thank you so much. Appreciate it. Would surely recommend you to my friends. Cheers!
I recently purchased a new Santa Fe from Rexdale Hyundai. It was the 2nd new car I purchased from this dealership. Although different sale person, the experience was the same, positive and respectful. The dealership has a good culture and it flows down to all the staffs.
I bought my car from them, they are good. Special mention to Danny. 5 stars to you. Great guy. Wanna do service, meet Danny, he is your man.
This was the best service of any Hyundai dealerships. They were very understanding and were able to find and fix the problem that my car had in an hour after I had been dismissed several times at another Hyundai dealership. Our service advisor, Tiago, was accommodating and provided clear communication about everything the service team did throughout our visit. If you want quick and most importantly effective service, ONLY COME HERE!
I went to the dealership with my wife after we went 3 times to different dealership that did nothing to our car. after I went to rexdale dealership they repaired the problem in 1 hour, amazing service and wonderful and nice staff. I Very recommend this dealership to anyone.
I got an Hyundai Santa Fe 2019 from Rexdale Hyundai and the person that helps who has the right knowledge of the car was Mr.Ahmed shah he helped me is selection of car, offer me a to get a car according to my need and I can tell you one thing for sure you don’t need to shop around in any dealership in Huundai if you have the right person to help you and that is Mr.Ahmed shah. Go visit this person you will never regret your decision. Thank you Mr. Shah.
Amazing service at this location. Michael from the service department was knowledgeable and very helpful. I will be returning in the near future.
Their “Service Centre” should change its name to “Profit Centre”, they are in to make a profit out of you regardless of any service.
Be aware of the pricing on their website, it is missleading and as soon as they touch your car they will find “recommendations” to increase your bill 8 to 10 times their “basic services”.
Oh and I got a nice scratch on one of my doors.... I’m not coming back to this Hyundai dealer ever in my life....
I’ve come here multiple times out of convenience but no longer. On my latest visit where I attended for an emissions test that I SCHEDULED they told me when I showed up that they have no one available to do the service. On other days the waits have been ridiculous. They’ve failed to call me back to pick up my car and once to even pick me up to get it so I was stuck walking back to the business. I’ve stopped going here and recommend you don’t start
Awesome customer service.. These people work very hard to get you into the car at the price point you are looking for. My sales person Evan was a pleasure to work with and will work with management to close the deal... Went to several dealerships and the customer service and price could not be touched elsewhere. Great job to Evan and the team
I was referred by a close friend to this specific Hyundai dealership. Amazing customer service by far, nowadays nothing is cheap but customer service is priceless. They go above and beyond and provide quality service. I would recommend to anyone interested in purchasing a new vehicle.
I have never had such a horrid service experience in 45 years of driving. The service dept personnel (other Michelle) were inefficient and did not even order the part when they promised to. All I needed was a gas cap door for a 2013 car. It took almost 1 month before it arrived, was painted and was installed. Mostly because they didn't order it. The service dept manager was aware of the issue too and was also the first person I spoke with.
Maybe the owner should spend less time at basketball games and pay more attention to his business. We will NOT be buying our new car at this location or have future servicing done there. I would rather have my cars towed to another location.
Great service!! Ifthikar was brilliant, the entire team at Rexdale hyundai was absolutely fantastic!! Thank you guys for everything! Highly recommended. Next day delivery was unbelievable. Thank you once again!
Bought a Genesis from this dealership. next day I noticed that the multifunction switch is malfunctioning and headlights keep flickering and shutting off while driving on highways and roads.. Dangerous .. and they said they will order the replacement part. That was 5 months ago and i keep trying to call them and either they don't answer or they keep saying they will order and let me know when the part arrives .. But they never call back. Still trying to reach them to this day. Also note that if you notice anything wrong you get little over a month after purchasing a car to bring it in for service. It's suppose to be covered within first 36 days. Maybe they don't want to honour this commitment?
May 12 2019: You asking me to call service manager. What do you think i have been trying to do all this time. I call your service manager every 2 weeks .. In each call i am re-assured that they will order the part and replace the defective road hazard multi function switch that shuts the head lights while driving.
Bought a Genesis from this dealership. next day I noticed that the multifunction switch is malfunctioning and headlights keep flickering and shutting off while driving on highways and roads.. Dangerous .. and they said they will order the replacement part. That was 5 months ago and i keep trying to call them and either they don't answer or they keep saying they will order and let me know when the part arrives .. But they never call back. Still trying to reach them to this day. Also note that if you notice anything wrong you get little over a month after purchasing a car to bring it in for service. It's suppose to be covered within first 36 days. Maybe they don't want to honour this commitment?
May 12 2019: You asking me to call service manager. What do you think i have been trying to do all this time. I call your service manager every 2 weeks .. In each call i am re-assured that they will order the part and replace the defective road hazard multi function switch that shuts the head lights while driving.
Bought a 2016 Veloster Turbo, purchased the extended warranty for $2,000 out of pocket with the sales office informing me if the warranty is not used, it will be reimbursed. Well, Vehicle was written off with 56,000 km on it , and I only JUST received a cheque for $800... Hyundai Canada is NO HELP in this matter. I WILL NEVER GO BACK HERE, biggest scam I have ever seen.
Our deal was great, our sales guy was amazing and the sales manager made a great deal. We love our Tucson
Recently relocated to Toronto, bought my Sonata. So pleased with the deal and customer service. Would recommend without a second thought. Nav and his team is exceptional!
As soon I walked in the door I was greeted by Juan C and he was great. He wasn't pushy like other salesman, but instead made buying a new car a breeze. I went to at least 10 car dealerships and was not impressed by the sales people, but Juan was excellent. Now I am an owner of a 2019 Tucson. Thank you Juan!
I came here for my first service and wow i was very happy with the service. Michelle at the service took great care of me. I was being asked for coffee or tea. Thanks again Michelle
Very professional and HONEST staff at this location. They'll work with you every step of The way and make you feel comfortable the whole time. Go see Hector and tell him you saw my review!
I purchased my Genesis from a short Russian guy named Andrey he was professional and fair. The sales managers there Demetra and Alex are both amazing. I can't wait to trade in my car for the next great Hyundai product.
Someone said about customer service being terribly and named anil an arrogant person well I totally disagree with his comment. Been rexdale customer for 6 yrs now and the only person helpful is Mr anil. He is very nice easy going and very helpful. Even I go their with no appointment and he arrange service for me somehow,that shows they care about their customer. There are others who seems to be not so caring about customer but anil is definitely not the one. Thank you tenzin
I usually don't rate or review in Google. But this time I am taking time to rate and review this bad experience from rexdale hyundai, not all but one arrogant, incompetent guy.
It's true that one rotten apple in a box eventually make all the apples rotten. So that one rotten apple is Anil from rexdale hyundai service dept.
He sounds as if he is doing us customers a favor. There isnt any customer service quality in him.
I received a letter for recall. Since rexdale is closer to where I live, booked an appointment, went there and after 1.30 hour I was informed that they cudnt do all of work today and I have to drop my car there early morning. They also drop customer to work/home. It's understandable that they cudnt drop me to work since it's too far away for them. They informed me that they can drop customers within 10km. I thought they cud drop me within their 10km and I go from there. But I cudnt even ask them for it because right away he told me to go to the place where I bought the my car from. Excuse me sir, in the letter I received frm hyundai doesn't say me to go where I bought my car from but it says wherever is convenient for us the customers. Moreover they already did two jobs and they want to abandon their customer in the middle of nowhere. I was pissed and I lost my cool a bit(my bad). Then he told me not to come to this hyundai again.
Anil also said that he is the owner of the company. I don't care whoever he is but I felt insulted and humiliated.
In my family, we have four hyundai cars and suvs. So, obviously me and my family won't go there since he (Anil)personally closed the door for me. And I also won't go there and I will also share my story and will never recommend.
Hyundai is great car and everything is good except this owner guy named Anil.
My Fiancee and I went into the Rexdal location to check out Used / New Sante Fe XL LTD. No such luck on used, went inside and met Andrey. Nice young man, he took us back to his office and started to go over things, prices, financing costs etc. Because we ran out of time we couldn't test drive. He was very helpful and knowledgeable. Good personality, easy to joke around with and provided the info we needed. Made an appt. to test drive this past sat. I was very impressed with the Santa Fe. Andrey took his time explaining things to us. The only that bothered me was the voice recognition only seemed to know his voice ( Russian accent), now I have to take him wherever we go. Can I get a discount for that please. lol. Andrey was patient with me, because this is the very first time I ever had a new car, and a non North American car and never have done financing before. Good Job Andrey, I will recommend you to others for sure. We did buy the Santa Fe and looking forward to driving something brand new. Andrey, don't forget to ask Nav for some Leaf hats. Thank you again Andrey and Rexdale Hyundai. KEEP SMILING!!!!!!!!!! Bubba.
I bought two cars from here on the same day. Service was near perfect. I had been car shipping for over a year. I found the best deal on Tuscan and Sonata. Got a bunch of added features and extended warranty on both.