This is a warm place to get your new ride 🚗🚘
The service manager and sales manager went above board to make my experience fantastic!!:)
I love my new car,😁👍🏼😁
Michael the sales guy is very personable and laid back. I would truly recommend your next vehicle here,🦋🦋
Absolutely the best car dealership out there!!!! Mark Erwin is very knowledgeable and so helpful in finding the right car for your needs and wants. Ahmad is a great salesman that is very knowledgeable as well. Chops in financing is a miracle worker. If you are looking for a new or used vehicle, this is the place to go!!!!! The entire staff in the dealership are an absolute pleasure to deal with. Thank you Hyundai Cambridge for my new car and making my experience purchasing my 2019 Hyundai Elantra such an enjoyable and memorable experience. I recommend Hyundai Cambridge to everyone looking to purchase a vehicle new or used!!!!! A special thank you to Mark, Ahmad and Chops though, you are all great!!!
This was such a great experience!!! I got exactly what I wanted and I was given an amazing deal.
Thank you so much Ahmad, Ferdinand & Chop, you guys are absolutely in the right business! You all went above and beyond, but you were never pushy, and you made me feel like you really appreciated my business. I will 100% be back to purchase all future vehicles from Cambridge Hyundai.
LS
Great service all the time. Tyler and team always go the extra mile to make customers like me happy and make sure I come back to them for all of my service needs on both cars. I would highly recommend.
Gerardo and Chop made buying our new vehicle absolutely possible when we got to the dealer-ship Gerardo greeted us with a smile and and and elbow pump as with the Covid-19 we can't shake hands, Chop was great and really listen to our concerns always smiling and all around great bunch of peoples working at the Cambridge Hyundai was by far the best experience in dealing with the purchase of a vehicle. Thank you all for a wonderful time and conversation.
Just bought a car from these guys today. Fabulous service. Super friendly and honest. I would highly recommend them to anyone looking to buy a car to start here first. Excellent pricing. Gerry and Chop were fantastic! They made the purchase easy and hassle free.
Absolutely deserved a 5 star rating! Cambridge Hyundai left us a once in a lifetime experience in car shopping! The manager Andy was very prompt in responding to online communication. The sales advisor, Gerry Santos was very helpful so as the Financial Service Manager, Chop was absolutely amazing! We never thought that car shopping during this Covid crisis would be that hassle free. Overall, I highly recommend this dealership. Hands down, amazing customer service! We are shopping nowhere else in the future but CAMBRIDGE HYUNDAI!
Andy and Chop made buying my car so easy. They were super cool, and answered all questions I had, I never had a sales manager give me his number and say "Text me with any questions you have."
Being as it was the first time ever buying a new car Chop made it very simple for me. I'm now a proud Hyundai owner.
I had an appointment for 12 noon for 3 small recall items. I asked how long it would take and I was told one item (the sensor) would take 15 minutes. The other two items they had to check on. I was told I could wait in one of the two waiting areas. I told them that I would be back. My daughter would pick me up and we went to the grocery store.
I came back at 1:30 to see if my car was ready only to find out that they hadn't looked at the car. In fact they actually took my car out of the garage and it was still outside. Apparently because I decided not to wait in their facilities, they assumed that I would not be needing my car. They actually asked if I still needed my car today when I called them.
I was appalled that they could make such assumptions. I told them that I was in the parking lot waiting at this point so they finally took it in after 10 minutes of let me see how long it will be. I was then told 30 minutes it would ready. It has been 45 minutes so far and I am still waiting in the car lot. No one has called me yet.
If I could give a zero rating I would.
Sidney and Andy were exceptionally helpful, I bought my first car here and I am super happy with the process from the time I set eyes on the car till I walked out with the keys. Great place, great people and great deals. Will be purchasing with them again.
Sidney and Andy were exceptionally helpful, I bought my first car here and I am super happy with the process from the time I set eyes on the car till I walked out with the keys. Great place, great people and great deals. Will be purchasing with them again.
I’ve been with Cambridge Hyundai for 2 years and their service has always been top notch. They’re staff are knowledgeable, professional and courteous. They keep my N Type and Rally Edition running like Swiss watches!
On Monday, January 27th, I went to Cambridge Hyundai for an oil change and maintenance service on my vehicle. Justin was my Service Advisor and went over the maintenance scheduled. Shortly after he came to me and mentioned that their records showed I hadn't completed a major maintenance service that should have been done a while ago and he wanted to bring it to my attention. I told him I'm sure I had as I complete any service that is recommended.
He took it upon himself to go through all my service records and check off what I had and hadn't completed since I purchased the vehicle and reviewed it with me. I told him I would check my records at home as it didn't make sense to me (I assumed that one of my service records just didn't get entered).
Justin then followed up with me the following day to see if I'd had a chance to check my records. I told him what my records showed for that particular km service, but it was different and less extensive than he had shown me.
He followed up with me this morning with a recommended maintenance schedule and not only listed the maintenance items, but explained the purpose of each.
I'm very thankful to Justin for following up with me as the maintenance I missed is much needed to keep my vehicle in great condition. Great Job Justin & Cambridge Hyundai for empowering Justin to ensure he has happy customers.
We had a great experiencing buying cars from Mike. He was a great help, friendly and touched base with us after our purchase. I recommend Mike when you go into Cambridge Hyundai.
This is a late but well needed review. I bought a 2014 Honda Civic LX at this dealership during the summer of 2019; I bought that as my first car. I understand that part of buying a car should include having some knowledge about prices and the specs within a vehicle but I guess i’ve learned my lesson. I bought this civic for almost 16,000...... 16K for a Civic... I got charged a variety of hidden fees thinking that this dealership was honest and considered that i was an average human and not some money. The car had a chip in the glass, the wipers were in complete trash condition but I guess I should’ve known better. 16,000 on a 2014 Honda Civic that I traded in for the value of 8,000, I lost half of my money in less than a year of buying it and I felt humiliated when bringing in my paperwork to the dealerships of my new car because they said straight to my face that I had gotten ripped off. It breaks my heart to know that people can’t be honest and understand that we work hard for our money and deserve honesty and not to be taken advantage of because of our lack of knowledge. I WILL not be coming here or recommending this dealership to anyone.
Ahmed and his team were very helpful.,
I love my new Elantra
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
We were having engine troubles on the 401 and managed to get our Sante Fe to the dealership in Kitchener...they offered no real solution to our problem.We left and drove to the Cambridge dealership and met the most helpful staff.Not only did they offer up a courtesy car so we could continue on our way,Tyler brought the car in and put snow tires on it because we were travelling further north and he thought we might run into some more bad weather.Tyler even gave my grandson a Monster truck toy for the ride !!!! BRAVO HYUNDAI CAMBRIDGE 5 STAR SERVICE !!!! How can 2 dealerships 10 min apart be so different ????
Hello. I’m a business owner myself. I don’t like taking to social media things that were meant to be private. But I tried several times to be nice and help them fix an mistake that have done. Instead, they have just covered up their mistakes. Lied on our face several time’s (I have witness). And yesterday, the sales director, Ferd. Acknowledged that there was something different with our deal, but instead of being a man and trying to fix it, he just said “you should have read the contract “ you are entitled to talk to your lawyer if you disagree. I have never misled anyone in my company, I trust people I do business with. If I knew I needed my lawyer to do a transaction as simple as buying a car, I would have walked away. This is not what Canadá is about. We are people of integrity, principles. Anyway. It’s up to our lawyer now onwards. Be aware and walk away if you still have a chance. When the director of a company don’t care about his customers, it tells a lot about how the owner runs his business. Ronaldo Terra.
Came in and was assisted by Jeff. He was incredibly kind, informative and helpful. It was one of the best experiences I've ever had at any dealership!
The entire team made the purchase of my new vehicle a pleasant experience. They made me feel like a valued customer. Gerry, Ferd, Andrew, Punnet and Paul, thanks for everything.
I have bought my car in 2017, so it is only 2.5 years old. I could not start it today, went to the dealer where I bought it, they told me that battery died and that is because I left in in the cold outside - today was +2 at night (my car is always parked in the garage overnight) and also because I have low kms on the car (28000 km for 2 years) battery did not charge properly, meaning that I don't drive it enough. I drive this car to work every day. I had to pay $400 for new battery and some service tests, which should not even have been run or should be still covered under warranty (warranty is for 60000 or 5 years). The average battery life is around 5-7 years, this one lasted only 2.5 years, seriously? For brand new car? What kind of low quality parts you have to use so the battery dies that fast??? Very low quality of the battery for $40000 car. I have also paid $450 earlier this year because of my break pads were giving some sound. I do come for regular oil changes and maintenance services and apparently these serviced didn't catch the issue, nor they could cover it under warranty. I am very, very disappointed with such low quality car for such amount of money. Will never recommend this dealer to anyone, as there is NO reliable service, just sucking money for nothing.
Me and my family have been coming to Cambridge from Guelph for as long as they've been open! We have wondered into the Guelph location a few times and are always reminded why we take our business to Cambridge! My last purchase was with Andy, who was super friendly and super helpful, would recommend him to anyone and everyone! Though it is a bit of a treck for services, its well worth it compared to the Guelph location!
This dealership didn't honor warranty. Claimed there was nothing wrong with car but at the same time tried to sell me parts and service. Took it to my mechanic and in 5 minutes he found faulty electrical circuit. He did it for free whereas the dealership wanted to charge couple hundred bucks for part and labour. This type of shoddy behavior is what makes loyal customers run to the competition.
Don't give your contact info (phone number, email , address) in their in-take form if you can help it. I went in for an oil change over 6 months ago and have been bombarded with mail, phone calls, and emails despite numerous requests to be removed from all mailing/call out lists. Speaking to the service: I came in since I had recieved a few recall notices and needed an oil change. That oil change took 3.5 hours and I recieved a bill for a diagnostic of other items- the recall notices were not addressed since they did not require action from the dealership at that time. There is popcorn in the waiting room which is nice. Cambridge Hyundai dealership, I once again beg you to remove my contact information from your database.
The sales process was great. It’s my second vehicle with them. I am extremely disappointed in the service. I have a technical issue with my vehicle still under warranty and they basically keep ignoring me. They have not once called back when they said they would.
I guess I will have to live with my seat belt light dinging every time I plug my phone in.
how many times does a person have to call to get a return call? why ask to leave a message if you have no intentions to call back. its so frustration to deal with this dealership. they force me to drive across town because of their inability to call a person back. you have perfected the art of suggesting more work than is needed now time to learn how to call people back.
Izzy was great helping me purchase the right car for me he was very friendly and knowledgeable. Kris at the parts desk was very helpful and friendly as well when looking at accessories. And Charles made my financing a breeze. Front entering to leaving with my car I couldn't be happier. Thanks guys.
My wife and I worked with Mike for two cars and it was handled professionally and courteously. Mike ensured we were well taken care of. Thank you for our new cars Mike!
Cambridge Hyundai, Thank you first of all. Everything happened very quick and easy with my first car. Staff is so good in treating customers. Very helpful. They Clearly gave very good suggestion about my first car though I have done my part of research. I have to thank Loki and Chop a lot. Thank you guys. They explained everything clearly about all the things and handed me my first car on time. Very committed. I appreciate.
"Kat", in the service department, cheerfully helped me out when I wasn't able to remove the damaged bolts on my peeling license plates so I could obtain replacements. Her speedy assistance was much appreciated. This was one more occasion when this service department and their courteous staff was willing to go the extra mile for a customer :)
Camille uses unique aesthetics that captivates the attention of many. She uses fresh ideas that are not often seen in marketing. She attracts different cohorts and demographics with her techniques. Camille, you make Hyundai appealing!
I have worked with Camille in and outside of work. Her talent, passion and professionalism is something all employees should strive for. She has such a gift with media and creating something out of nothing. I would highly recommend this girl as well as this dealership. Camille, you are one of a kind, Cambridge is very very lucky to have you.
Are you looking for a new or used vehicle? Cambridge Hyundai is highly recommended... ask for Ezel when you get there, very helpful guy! He will explain what the easy process is to get you into a vehicle of your choosing. I have dealt with many vehicle sales people and would not recommend anyone else first if you are in the area and need a vehicle!
Was walking through the LOT one day and Izzy ensured all of my questions were answered.. offered me a drink, test drive . Made sure he remembered my name and everything I was looking for. Haven't got a new car yet but If i do I definitely wont forget IZZY!
Loki was a helpful guy. He even help me do my insurance and other stuff to release my car within a week. Thank you Hyundai Cambridge nice staff and service 👍🏻
The service here is great! Very friendly and always explains things thoroughly. Does not push when you say "no" to any of the work you do not want completed. Also - they are very prompt and on time with appointments and the waits aren't bad! Clean waiting area with televisions, free wifi and coffee/popcorn.
Such a change from my previous Hyundai dealership!
Amazing place to buy your next car. The sales guys are nice, well mannered and respect your time. They also understand your financial status and are able to get you the most unbelievable deals from banks. They made owning a new car with all the amenities that much more affordable and the buying experience a memorable one.
Friendly, knowledgeable staff. Lohittaksh was the individual that assisted me and was quite knowledgeable, helpful and honest. Even though I didn't end up pursuing the vehicle in question, my visit was pleasant and I'd recommend this dealership to others. The no-nonesense approach is very refreshing.
I had such a positive experience and have never had a car purchase go smoother! Izzy was amazing. I have an injury that makes braking difficult. He took time to explain features of vehicles that could work for me. I bought my 2019 Ioniq within an hour. Paul in finance was warm and funny. Both Izzy and Paul made the experience wonderful and I would recommend them in a heartbeat. Thanks so much!
We went to the this dealership to get a Hyundai Elantra, Izzy was the one who helped us. He charged us administration fees, etching fees and couple of others which were not charged by any other dealers in town. We went back to him to ask for clarification ( we really wanted to get Elantra). We were asked to wait for 45 minutes even after booking an appointment. We left because he was not available (unprofessional attitude). We went there again because we got a call. We told them that we don't want all these fees. They reduced it and said we had a deal. we were happy. Then almost a week passed ( No sign of communication what-so ever ). We decided to call and check. To our surprise we had to wait another two days (still no effort to communicate). We called them back and they made up some story and said you cannot get the car. We went to another dealer got the car within two days. We wasted almost two weeks with this very unprofessional dealership. Please save your time and money and go somewhere else. Never going back again to Hyundai.
We went to Hyundai in hopes of getting new vehicles for our family. We had dealt with Chop in the past and his service has always been exceptional. Today was the same, amazing service, he and Ahmad went above and beyond to help us. There are no words to express our gratitude for the incredible team at Cambridge Hyundai. Thank you very much!!
Always treated respectfully and helpfully.
Staff is always friendly and keeps you informed of the progress of your service.
Would definitely recommend to others.
Thanks Cambridge Hyundai
I recently moved to Cambridge and decided to give Cambridge Hyundai a try. I had the pleasure of dealing with service advisor Jamie. She is awesome!! She was knowledgeable, polite and answered all my questions in detail. They took my car in right away and my car was ready at the time promised. Because of Jamie, this is the only Hyundai dealership I will deal with going forward. I have been to other Hyundai dealerships, but this is by far the best Hyundai dealership I have ever gone to.
I went in for a test drive as I was in the market for a vehicle. I had been to six dealerships that day. I wanted to acknowledge the exceptional service I was provided by Gerardo Santos. He went above and beyond with his genuine friendly approach. I actually felt a little bad not purchasing a vehicle as the service provided by Gerardo was impeccable. They just simply did not have the vehicle I decided on. If you're in the market for a vehicle I wouldn't hesitate to give Gerardo Santos a call
My fiance purchased her first brand new car from Cambridge Hyundai. Izzy went out of his way to make sure she got the best deal possible . Took his time to ensure she fully understood every single last feature in her new Tucson. Charles was also fantastic to deal with. Both Izzy and Charles are excellent at what they do. The staff at Cambridge Hyundai made her first new car experience a ton of fun and something to remember. Look forward to dealing with Cambridge Hyundai throughout the ownership of this vehicle. Highly recommend.
We recently purchased a brand new Hyundai Sonata and had an amazing experience. Alice was very informative and held our hand every step of the way she really listened to everything we asked for and discussed and helped us make the right choice for us. We followed up with Mary in finance who was also very supportive, informative and friendly. Everyone was so friendly, welcoming and honest. There was always fresh popcorn too ;) overall wonderful experience!!
The staff at Cambridge Hyundai was warm and welcoming and made buying my new Elantra GT a wonderful experience.
The sales staff was knowlegable and took the time to get to understand my automotive needs. They were aware of their line up's features and what vehicle would best suit my needs.
Paul Walia in Finance worked out all of the details in no time and Orooj (OJ) Alam found the car that I was looking for and had to brought up from another dealership.
When it came time for delivery Tyler Moyes and Leah de Souza went over all aspects of the vehicle's warranty, features and servicing needs. They even offered to link my phone to the vehicle's on board handsfree bluetooth system.
Make no mistake, this small dealership offers BIG service!
Great job guys!!! I'll be sure to recommend your dealership to my friends and family!
Matt the sales rep was fun, knowledgeable and professional who made me feel special with small details like; balloons attached to the car when I went to pick it up. O.J. the sales manager was great to “deal” with and he has a great sense of humor, I never laughed so much buying a car before. Mary the business manager was great to work with and always had a smile even when I changed the contract twice before it was all over. Mark the owner stopped in to congratulate me on my new car and gave some great advice, he is obviously very proud of his dealership and he should be.
Great Experience
We purchased a new vehicle and we were treated great! Process was very smooth, everyone was very accommodating and fair. No pushy sales feeling! I would definitely recommend Jon to friends/family (and already have)
Love my new car!
Kylee was an amazing rep and as a nervous new car buyer she made the transaction so easy! I had been car shopping at a few places and while friendly enough, you can tell when a rep is just out for the sale. Kylee definitely went above and beyond. I felt and still feel, that I was dealing with a friend. I liked that there was no pressure. Kylee believed in the product she was promoting and I think it's important to build a trust with a company that you are investing in. I wish her all the luck as she starts her own new adventure (becoming a new mom) and hope to do business with her and Cambridge Hyundai again.