My experience with Belleville Hyundai was exceptional. The salesman was courteous, respectful and interested in my needs as a car buyer. A lot of car salesmen are pushy, but not the salesman I dealt with at Belleville Hyundai. He helped me a great deal in getting the car and financing that I wanted. I would never hesitate to tell my friends about the service that I received at Belleville Hyundai.
We recently purchased a vehicle from Ethan at the Hyundai dealership in Belleville.
He was very helpful and professional.
We were very pleased with the low pressure, friendly approach he took.
The experience was excellent from the start to finish.
Today we put a deposit on a Hyundai Santa Cruz through Sharene Cooper, Sales Consultant. Three weeks ago we enquired at several dealerships, indicating our desire to be alerted when they had more information, about this vehicle. Charlene returned our call today and immediately set a time to meet at 1:00, at our convenience. On arrival she was friendly, prepared, organized, and knowledgeable about the vehicle in question. We highly recommend Sharene and this dealership for your next purchase.
Had an amazing experience buying my first car! Sharene was knowledgeable, friendly and an excellent help.
Very good service! Ethan was an amazing sellman and its was an amazing experience. They rake the time and listen to the client. I really recommand the place.
We just purchased a 2021 Tucson. Sharene our sales consultant was awesome! From the sales to picking up our suv was a great experience. I would & have recommended Belleville Hyundai to our friends. Thanks again Sharene😊
Friendly, knowledgeable, responsive staff. Purchasing a vehicle is painless - no pressure sales, and they take the time to review the options and make sure your vehicle will meet your needs. They are honest, humble, and stand behind a great product. I was impressed by the attention to detail throughout the experience. Servicing your vehicle is also easy, and the service advisors and technicians are happy to answer questions and explain the work.
Generally, there is nothing I dread more than going into a car dealership to buy a car. Going to Belleville Hyundai may have just changed that opinion for me. I've been to a few dealerships and typically find the sales people are 'pushy', don't listen to what you're saying, and try to talk you into things you don't need. I had NONE of that awful experience when I started talking to Sharene.
I originally went in to test drive a used car, she walked us through a few of the features on it the same way a friend would if you were asking about their car, just simple "here's what it has, here's what works, this thing isn't working right now but we could look at fixing it if you'd want that feature or negotiate if not" (which that alone surprised me in a good way, most other dealers I've dealt with are NEVER transparent if there's an issue even if something minor).
I wasn't thrilled after driving the car based on a few gripes I had, I asked about maybe looking at some of the newer model Hyundais, and we lead her to what we wanted to look at, not the other way that sales people usually try to go 'oh you should pick this or this or this'. This was also around closing on a Friday night, and there was no 'oh we're closing you gotta go'.
Sharene was extremely patient with all my questions; admittedly I can be a pain as a customer (I do haggle quite a bit because of all my other issues with car buying previously), but every request I made was reviewed and responded to with nothing short of absolute professionalism.
I ultimately got a car that I'm happy with and none of the bad experience I'm accustomed to when it comes to car shopping. I would confidentially go back to this dealership again simply knowing I would be comfortable in talking to their sales team. They actually listen to their customers and strive to keep them happy, and not in a superficial manner you typically get with a car dealer. Great job!
I did an online inquiry on a used car. Courtney, a very professional sales person, called me within a few minutes of my inquiry. She had great product knowledge. Asked me questions to assess my needs and made me feel very comfortable. I have bought many cars over the years and I was so impressed with Courtney and Belleville Hyundai that I would recommend them to any of my friends.
I have always had the BEST service at the Hyundai dealership here in Belleville - I would recommend this business to anyone. They've always been efficient, hard working and conscientious to any problems with my car and I've had the same car for 17 years! You couldn't have better people on your side as they have always treated me with a great deal of respect.
Once again the staff at Belleville have made my car buying experience exceptionally perfect!
This is the third vehicle that I have purchased from them and all the staff involved with everything from purchase to service go above and beyond to meet all aspects of an amazing deal!
My deepest gratitude once again!
Buck.
I would recommend Belleville Hyundai to Everyone. I dealt mostly with Dennise, she is Awesome!!!
I also had the pleasure of meeting other staff too, everyone is so nice. Definitely worth your time checking out Belleville Hyundai for your next vehicle.
From your purchase to service and lets not forget financing. Great people who are a pleasure to deal with. They have my future purchases.
Look.....when you walk in and never have an issue and your 100% positive they'll listen and take care of concerns it's worth mentioning. Thanks
Today I bought my first Hundai, and after the most wonderful experience with Nishelle, Don and Dennise, I cannot see me shopping anywhere else for future vehicles. They made the process so simple, they were so easy to deal with and not pushy at all! They were all so accommodating and eager to please. I was their priority in that moment and nothing else, which is nice to feel when you're spending that kind of money! I will recommend this dealership and these staff members to anyone who will listen. I am over the moon excited and cannot wait to pick up my new baby!!! Thank you to all involved! I will definitely be a repeat customer!
Service for an oil, lube and filter was super! However, one of the other reasons I went there was a warning light that repeatedly came on. We had hit some tire debris on the highway which triggered a sensor for emergency braking system. It was a nuisance warning and I explained I felt the sensor had been jarred out of position. They checked the diagnostics and all seemed fine. They said they tried something to correct it but it did not work. My issue was they really didn’t try hard enough. They recommended I take the vehicle to a body shop and have them take off the front bumper to see the issue first hand, probably about $500 and then run it through insurance! If you want to know why insurance rates are so high- this is one reason. I declined. Instead, I took it to another dealer and there, they listened, they did a thorough inspection under the vehicle. They were able to access the sensor with little to no invasiveness and pop it back into place! Problem fixed AND...... no charge, that simple. It was my first time there and I will be a customer there now, even though it is further away! It is all in the effort Belleville Hyundai!
I just purchased a 2020 Hyundai Kona from Belleville Hyundai for Ethan, one of their Sales rep. It was a great experience as I was treated with respect and he was not pushy. I don't like Salesmen who are pushy. The car itself I like the colour is not exactly what i wanted but it turns out that the car looks great in white with tinted windows. I just hope the service department is as good as their sales department but that is yet to be seen. Thanks Ethan and Belleville Hyundai.
We bought our first Hyundai after years of buying Dodge vehicles. We went with the 2020 Hyundai Palisade (Ultimate package). Tyler OBrien at Belleville Hyundai is a super Salesman to deal with and he treats everyone as a valued customer. He went over and above to ensure we were happy when we drove off the parking lot in our new vehicle. Denisse Ryder also ensured we understood all of Hyundai's products so we could make informed decisions when discussing finance options and extended coverages. Best dealership experience ever.
Best new vehicle experience with an awesome sales associate Tonya Martin!
No pressure and had patience with us regarding our wants and needs. Also a big thanks to Don Osborne for solidifying the deal and his support of his sales staff. Also thanks to Dennis Ryder!
We are so looking forward to our 2020 Palisade
(Luxury) SUV.
Thankyou Belleville Hyundai for another great shopping experience. The service we received from salesman Tyler O'Brien was top notch to say the least. Excellent service.
The General Sales Manager Don Osborn was very fair with us and an all round great person. Love to deal with him. And we keep returning again and again.
We found the front desk staff to be friendly and courteous at all times.
We have not had any serious issues with our Hyundai vehicles. Always reliable and classy !!!!
This is the 2nd time i went to for the oil change and again same issue ,they greet and take care of you but it took them more than half an hour to start working on the your car!!(i booked the appointment for 9 am and they started working on my car at 9:30 or later),it took 1 and a half hour for oil change and then when they are out of change(3 $ )and wasted 10 more minutes and finally i said its ok and left without the change!!So basically 2 hours for the oil change!
Also there is no car wash facility !
Other then that staff looks friendly!
I just bought a 2020 Elantra Sport model from these guys and here are my thoughts:
Amazing process from A to Z. I’m actually from Ottawa - yet the amazing rates I was offered for my business far exceeded any dealership in this region, as well as Belleville’s dealerships.
The staff was incredibly friendly and helpful. They made sure my new car was pristine and were thorough every step of the way.
Even if you aren’t in the market for a Hyundai, give them a shot. I bet you won’t regret it.
I can’t say enough positive words about Belleville Hyundai. I dealt with Jeff Crouse and while he is new to the location and the Hyundai world, he was up to speed on the questions we asked. Very professional and client focussed. I was able to do a trade in / upgrade as I am very loyal to Hyundai. I am driving a luxury Hyundai and it’s a gem!!
Don, the branch manager is also a great individual to deal with as was the finance manager Jim. If I could give ten stars I would 😀
Had a great experience at Belleville Hyundai. The staff was very welcoming and helpful. Dennise my financial person was super helpful and made everything easy for me to understand. My salesperson Sharene Cooper helped me decide which package was best suited for my needs. She also made sure I was comfortable and confident with my new car before leaving the lot. Thanks again to the wonderful staff at Belleville Hyundai.
Wonderful buying experience at Belleville Hyundai from first correspondence with the dealership to picking up our new vehicle. I requested a dealer report from Unhaggle and received a phone call from Courtney at Belleville Hyundai almost immediately. Courtney sent me numbers the same day and we drove to Belleville Hyundai that same week to look at and purchase the vehicle. We shopped around and already knew what we wanted and how much we were willing to spend and I am so glad we decided to buy from Belleville Hyundai. The staff in the showroom, from the salesman, customer relations and finance people were all amazing and friendly. They all work as a team in there, which was really great to see, and the atmosphere in the showroom was pleasant. We had been in another Hyundai showroom prior to purchasing from Belleville Hyundai and did not get that same vibe, it felt competitive and rehearsed. We purchased a brand new Santa Fe from Tyler O'Brien. Tyler was extremely knowledgeable about the vehicle and explained all the features of the car to us thoroughly and with clarity. He rode with us when we test drove the car, as we did not know the area that well, and explained the features of the vehicle as we went (safely), so I felt like I knew the car and felt comfortable in it before we even left the lot. We highly recommend Belleville Hyundai without hesitation. Shout out and huge thanks to Tyler, Courtney, Denise and Richard for our new vehicle and making the buying experience so easy and fun. You guys went above and beyond!
Best dealer ship ever. I have never Bough a car from a dealer ship due to the stigma that comes with it. After looking for a Veloster at every use car lot I found one here at the dealer ship. Everyone from Tanya the sales person to Denise the finance person where so helpful and so Pleasant to work With. These two women deserve a five star for sure. Thanks again for the amazing experience you ladies gave me. And for sure I will be back in 5 years when I’m in need for a new car again 🤗
Bought a used Tuscan from Ethan. He was a great salesman, very knowledgeable, personable and took the time to address any questions we had. Was not pushy with the sale at all!
Ethan even called a few days after taking the vehicle home to ensure we were enjoying the new SUV and to see if we had any more questions or concerns.
Car was spotless clean when time to take it home, looked brand new!
The financing also was quick and painless. In and out in no time. Was great!
Had our Tuscan now for two weeks and couldn’t be happier with our purchase!
Thanks to Ethan, Richard, Dennise and all the team at Belleville Hyundai!
I dealt with Ethan and he was amazing to work with, he was very knowledgeable about the car and made sure I had all the features I wanted. I came all the way from Wasaga Beach to purchase my 2013 Hyundai Accent and he was awesome with communicating back and forth. Everyone was amazing and took very good care of me considering the distance. I recommend going into Belleville Hyundai if you are looking to buy a car, and ask for Ethan:)
High five, Belleville Hyundai! Loved the people, Ethan was the cutest, most professional and wonderful salesman! I highly recommend giving these fantastic humans your time and consideration when buying a vehicle.
Just bought a 2020 Elantra from Ethan. He was great! Personable and knowledgeable, patient and up front with amenities and specs. I'm glad I came in and was pleasantly impressed with the car and business.
Great experience dealing with Belleville Hyundai. Glad we made the choice to stop in on our way to another dealership. We actually didn't get to the other dealership after seeing our options here. Very friendly staff. Would highly recommend.
Just purchased a 2020 Elantra, my salesman Tyler O’Brien was very knowledgeable, answered all of my questions, and was very thorough with his explanations on all details of my new vehicle. I would highly recommend Tyler if you are looking for a new Hyundai. Also, was very pleased once again with the service provided by sales manager Richard Cook
My wife and I purchased a Santa Fe from Belleville Hyundai and have been very pleased with the vehicle. In addition to the Santa Fe exceeding our expectations so has the sales and service staff. We would return again to purchase and highly recommend the dealership for anyone looking for a great vehicle and dealership.
I recommend dealing with Tyler. He is a great sales rep. We bought 2 cars on the same day because of him. He is a great listener and gave us all the information we requested and didnt try to "sell" us on things we didnt want. the dealership is lucky to have it. The overall experience we had was great.
Darryll and his service team have gone out of their way to look after our vehicle when required to do so. There have been a couple of service situations that were out of the ordinary and he responded in a professional manner and got the job done.
Sharee was awesome in demoing suvs that she thought we would be interested in and suggested we try the Tucson, which we took for a test drive and absolutely loved it. Traded in our 2013 santa fe and bought a 2019 Tucson. Service people are excellent and super friendly. Great place to buy a new vehicle.
Ethan was amazing!
Knew everything that we were looking for! Had lots of options for us to keep as within our budget!
These guys are the ones to come for if you are looking to get a new vehicle or to even try a trade in as well!
Tyler was awesome. Explaimed everything so well and made us feel totally comfortable with our new Kona.
My wife and I were interested in the new EV crossover. We stopped in to have a peek but they had none in the showroom. They did have one parked outside and we were "allowed" to look but no way to test drive it. They are all on back order anywhere from 6months to a year. The dealer had NO pamphlets to give us therefore zero information. The young sales guy was quite clueless and didn't seem like he was very interested in selling us a brand new EV. He didn't offer us coffee, he didn't ask us to sit at his desk so he could show us the specs online, he said Ummm and aaaahhhhh a lot ... kinda like trudeau.
Overall ... not impressed at all with this dealership. Steer clear if you can!!
My wife and I were looking to replace our two Hyundai vehicles with new cars. From the moment we walked into Belleville Hyundai to the time we took delivery, we were treated with complete respect (of note: my wife and I are retired and were dressed quite grubbily on our first visit) and total professionalism.
In our opinion, if you are looking for a dealership that embodies integrity, and provides a total service experience, look no further than Belleville Hyundai.
I have had the pleasure of dealing with Belleville Hyundai on and off for about five years. I have always found them to be very professional and great to do business with. The store is clean and neat, even the parking lot is nice! The staff have been helpful in both service and sales. I highly recommend this dealership and from my experience, they are one of the very best in the area!
Sharene Cooper was amazing to deal with, didn't feel like we were dealing with the usual car sales people. Mr. Cook and Mr. Waller were extremely easy to deal with and got us a greatly deal, we couldn't be happier. Kudos to an amazing staff and great customer service.
I bought my wife a Sonata a while back. Worst car we've ever owned. It's too bad when you have to have a seven year old car crushed. You get what you pay for. 2018 footnote. How nice of you to respond after NINE YEARS. Our Sonata has probably been melted down and turned into a boat anchor by now. The car had received the best of care. Synthetic oil changes and all scheduled maintenance and many repairs needed at huge expense. Again, thank you for your heart felt response. And yes, the car was purchased at your dealership. Update. Why do you use the same form letter for every poor review? Why do you ask if we have you mixed up with some other dealer? And why do our names not appear on your system. They only seem to appear for the good reviews. Maybe you should " investigate the issues" with a little more effort. Another update!! I found out thru the internet that all the 2.4 liter four cylinder engines were seizing up because of metal chips in the engine from the manufacturing process. Just like ours. Way to go Hyundai!😡🖕🖕
We purchased our Hyundai Elantra almost a year ago, this is our second Hyundai but first purchase from Belleville Hyundai. Our purchase was smooth and friendly and we were treated respectfully. Quickly after getting our new car home we had a couple of issues with it, the service department treated us so well, they genuinely cared about our issues and saw to it that the vehicle was looked after and the issue resolved and continued to follow up with us that we were satisfied.
We have since returned twice for scheduled maintenance and are still thrilled with our purchase and how we are treated. We have also visited with our older Hyundai and had work done under warranty without issue. Literally treated like family every visit. The new drive thru service area, waiting room and show room are beautiful clean and welcoming.
Highly recommend!!
Everyone was very knowledgeable and helpful. Got the vehicle I wanted with a great trade in value on my old vehicle and picked up my new vehicle within a couple of days even though this was during the Christmas/New Years holidays. Sharene was my sales person and did a great job.
We have purchased 3 Hyundai vehicles and will always own a Hyundai. The new showroom and service department are second to none. Their service department goes above and beyond to meet the needs of their customers. We would highly recommend Belleville Hyundai and their vehicles to anyone. Sincerely, Terry & Shirley Merlin.
I recently purchase a used vehicle from Belleville Hyundai and my experience was picture perfect. Sales representative James McMullen was quick to get back to my online inquiry (about 5 minutes) and answered all my questions in regards to my vehicle needs. Was also fortunate to work with Dennise Ryder in the finance department and she was quick to facilitate all the paperwork, answer any questions and provide you details on your best options. Would like to thank both James and Dennise for their outstanding services. I will be recommending this dealer to all of my friends and family for future purchases.
Friendly service.
I bought 2 cars from them. When I asked Richard to call me back because he was with another customer, he told me he was too busy to do that. He was the guy that even sold me the car I have! Also the general manager uses pressure sales tactics, tried to make me buy their car because he gave me all I asked for and I test drove their car. But the service desk guy is nice.
Get an accent you'll save money like crazy!
Best service around,,
Awesome staff
We have been coming to Belleville Hyundai regularly for years. We have been very happy with the service and the friendly, accommodating staff. We highly recommend Belleville Hyundai to anyone looking to purchase a new or used vehicle, a 'trade-in' or service. :)