Girlfriend brought her 2018 jeep in for a squeaky brake pad. They proceed to tell her that the brake line is starting to collapse on a 4 year old vehicle. They put the new brake line on, squeak is still there. Turns out pads are squeaking and they never bothered to change them. After 2 weeks of waiting, the service manager said they would detail the vehicle inside and out. Went to pick it up today and they didn’t wash it at all. DO NOT TAKE YOUR VEHICLE TO CENTURY HYUNDAI!
This is the second time I have bought a vehicle through Century Hyundai and the service was amazing yet again. They are dedicated to helping you find the perfect vehicle for you and your families needs! Always leave feeling good about purchase.
I booked appointment for my car service , oil change and something more but they did not change oil and charged me 85$ for only checked one tire. When I am talking her she said me i don’t have time They waste my 2hours and said me to book anther appointment for do wheels balance and oil change . Why charge 85$ and my 2 hours. If you don’t have time .
So I personally recommend please don’t waste time and money . Go some where
This is my 3rd time of purchasing a new car from this dealership since 2014, I have dealt with John Spears each time and have been happy with my new vehicle after every sale, so that is what brings me back. John shows me how to use and explains each feature. Even when I forget and come back a second time. If you want to be treated honestly, come visit this dealership and ask for John. Tell him Anne sent you!! :)
Wonderful service, Recently bought a 2021 Kona EV from Craig and he was professional, knowledgeable and fast to answer any questions i had. I really enjoy the level of competency of the staff. Craig went above and beyond and followed up the following day to deal with any questions or concerns i may have. If you're looking for a new car and want friendly service go to Hyundai!
I would definitely take my car back to Hyundai on Main Street. Our motor gave out on our way from Ontario and from the moment I dropped it off to the final inspection was smooth and no stress. I received constant updates, no hassle, total warranty coverage but what made the visit so good was the personal attention we received from Beckey and Jody. They gave us a loaner car and made sure our vehicle was ready and road worthy by the end of our vacation. Even had us bring the car in after hours before we headed home to make sure there were no problems. That’s what I all excellent customer service
I am so Please with my recent experience at Century Hyundai!! It's a month already!! I love my new car!! The staff was amazing, especially Jennifer!! She took the time too listen to what I wanted, didn't rush me, there was no-pressure, they were trustworthy. The dealership folks made the process easy. It was Quick and painless!! Also quick & clear communication (through email, phone & in-person! No games!)
Provide useful, constructive feedback. She talk about a range of elements, including customer service & also showed me around the building!!
I would highly Recommend going to Century Hyundai if you're looking for a vehicle!!
Bought a Hyundai Kona EV this week and was very pleased with the experience. They took care of both the Federal and Provincial EV incentives at the dealership and were very kind and helpful.
Purchased a vehicle from Century Hyundai and the process was seamless. Understanding staff made for a great experience overall!
My wife and I drove 2 hours to come look at a vehicle. We were lied to by the GM on several occasions. He told us that I would not be able to attain financing outside of the dealership and if I did that they would have to add their 700$ in house financing discount back into the price. They were going to charge me 16300$ for a vehicle priced at 13200, which included my trade in value of 750$ (which was a slap in the face). The math doesn't add up, this GM tried to take advantage of people he didn't perceive to know as much as we do about the car business. When asked our budget I said maximum 20,000 and they tried to sell me on a 36000$ car multiple times after refusing their offer. We were there looking to buy that car and they wanted to take advantage. These guys do not care about the customer, they care about their bottom line and that's it.
I can't give a fair rating as I was there for 5 minutes swapping vehicles, but anyone I had spoken too personally was very pleasant and quick to get me what I came for.
I'm from Halifax and went to buy a car from this dealership. Highly recommended dealership. The staff were excellent,very friendly and professional. By far the best dealership I have dealt with in many many years. Great job Century Hyundai!
I have bought three vehicles from John Spears and every transaction was a pleasant experience. He is a very knowledgeable person who worked hard to ensure our satisfaction on each purchase. Would recommend him anytime you are looking at purchasing a vehicle Service department is also very thorough and helpful
We have bought 3 vehicles from Jen Downton in the last year. She is so easy to deal with. She’s very knowledgeable when it comes to any model we have asked about. If you’re looking to buy a vehicle and you want a no nonsense sales person, Jen is the gal to see.
Thank you for making buying vehicles easy! We will see you again!
Great team to deal with. Very informative, gave a great deal on my Kona ( which I LOVE)!
Thanks Jenny and team!
I will definitely recommend you to others!
Job well done!👍
Always great service John Spears(sales)and Jodie( finance) are amazing. Very informative and friendly and listens to the needs and finds exactly what we are looking for and not pushy. Cathy and Becky are great call us by name always friendly and fast. I have been working with all these staff for many years always great service from all. Our family has bought 6 cars here and each experience is been very good.
We had a great experience with Jennifer Downton, Salesperson at Century Hyundai. She was very friendly and knowledgeable as well as very cautious of maintaining social distancing and sanitizing everything before and after we test drove. Thanks for Everything. I'd highly recommend her and the dealership to anyone.
Great store and staff are all very knowledgeable and great to deal with. Would highly recommend for new and used vehicles.
Bought a 2018 Elantra at your dealership in 2019. The young woman who served me, Ms. Jennifer Shelley, was very friendly and knowledgeable. She explained everything to me, showed me the features of the car and had me on the road in no time! It was pleasure to deal with her!
Great Dealership, always a ton of inventory to choose from both New and Used. I highly recommend Salesman Jennifer Downton for all of your vehicle shopping needs! 5 Stars all around
Had an oil change completed on my vehicle. Staff are super friendly and knowledgeable. Great experience and friendly environment.
Excellent service. In for a recall, and they were very helpful
Good service but a little bit slow would be to do the work on your car
Excellent sales staff made for a silky-smooth transaction. Responsive to communications, easy to reach a deal with, everything done as expected.
Great team at Centry Hyundai. They really look after you and They really try to get you in as fast as they can to the service centre.
Keep up the good work :)
Got me in and out... Was up front about the service and answered all my questions.. had a good laugh too. Keep up the great work!!!
Very good people to deal with. Was very happy they could accomodate my after hours schedule. John spears is excellent to deal with and knows his stuff.
Century is a less than honest dealership. They over charged me $545 on my warranty plan. They charged me $3300 for my plan. Hyundai Canada list the same warranty for$ 2745. Check your paper work closely they slip in things like ride green certified $257 and tire guard for 5 years $599 and tell you comes with the car. Dummy me paid$1,638 including tax. The only good thing was the price of the car.
Bought a pre-owned vehicle from Century Hyundai near the end of April and the experience was excellent all around. The salesperson that I was in contact with throughout the buying process (Jennifer) was extremely friendly and knowledgeable, and went out of her way to ensure that all my questions were answered promptly and thoroughly. Jody from finance was also very helpful and made sure everything was hassle free on my end. The car was clean inside and out w/ a full time tank of gas on the day of pickup. I couldn’t have been happier!
I would 100% recommend Century Hyundai if you’re considering buying a new or used vehicle in the future and look forward to doing business with them again.
I recently had service done on my Santa Fe and would like to say that the young lady in service, ( Cathy ) was very knowledgeable, friendly and helpful as to what was being done to my vehicle and to the completion time, the service was next to none, I highly recommend Century Hyundai.
Would diffently recommend century Hyundai to anyone our first experience was a good one and would absolutely buy there again.
So I've bought many cars over the years, and Century Hyundai was by far the easiest, fastest and all around best experience I've had. From the sales manager to the receptionist this place rocks
The staff at Century Hyundai are excellent, extremely friendly , and knowledgeable. As soon as you walk through the door you feel like part of the family!
Great team and the Ioniq PHEV is incredible. Handles great, stylish, lots of pep and I average 2.5l per 100km!
Jennifer Dowton was quick to find what we were looking for and get it on site and ready to go 2 days later. Very happy with the hole team so far.
as I sent my other Hyundai for service at Century and was treated very well.
Great experience
Just got a invoice of 64.90 for the change over to 4 winter tires that were already on rims. Hyundai in Amherst ns and summerside pei charge 30.00 plus tax. I went in to see service manager and he said in a very defensive way, all the shops around here charge what they do or very close. I told him that I will take my business elsewhere. He replied with"good" and got up and left his office. I then got up and also left.
This is the very first Hyundai dealership that I did not feel comfortable in and I am very skeptical to go back.
We have Hyundai Tucson and a Hyundai Elantra and the service is truely amazing..and they listen to what your looking for and the automotive service is truely the best ....our experience of buying our car made it easy no stress.. thank you so much for everything you all did to help us get the best for out money..
What a fantastic dealership ! John Spears who sold me the 2020 Palisade was absolutely awesome ! He was very knowledgeable about the SUV , and made certain that it was customized to my needs , with respect to color and options . Thanks for being patient John! Jody at finance , explained everything accurately and did all the paperwork with great ease .
The palisade is an SUV with incredible value , and I would recommend anyone to take a test drive and be prepared to be impressed !!!!
I FIRST WENT INTO HYUNDAI BECAUSE MY NEW 2018 TUCSON WAS SHAKING , THEY SAID NOTHING WAS WRONG AND SENT MY HUSBAND HOME , I TOOK IT BACK BECAUSE I AM THE DRIVER AND I KNEW THERE WAS SOME THING WRONG . THEN THEY SAID IT HAD BROKEN BELT IN THE FRONT RIGHT TIRE AND WOULD PUT ON A SPARE TILL MY NEW TIRE CAME IN , I HAD TO CALL AND FIND OUT IF MY TIRE WAS IN THEY SAID YES AND I TOOK IT BACK . WHEN I GOT THERE THEY ASKED ALL OER AGAIN WHAT IT WAS DOING TOOK IT OUT FOR A DRIVE AND DISCOVERED TWO TIRES HAD BROKEN BELTS . SENT ME HOME AGAIN TO WAIT FOT TWO MORE NEW TIRES TO COME IN . AND SO I AM STILL WAITING AND MY CAR THAT I ONCE LOVED IS GETTING WORSE .JUST NOTICED TODAY WHILE MY FATHER THAT HAS MECHANICAL EXPERIENCE NOTICED THAT THE TREAD ON ALL FOUR TIRES ARE DIFFERENT AND ONE OF THE TIRES AREN'T EVEN THE SAME NAME BRAND . I AM VERY DISAPPOINTED IN CENTURY HYUNDIA IN TRURO N.S . AND I BELIEVE THEY SHOULD BE REPLACING ALL 4 TIRES , MY MILAGE IS ONLY 31 THOUSAND AND ITS REDICULOUS THAT THE TIRES ARE GOING LIKE THAT. I FEEL THEY ARE JUST JERKING ME AROUND , I WILL NOT SHOP THERE AGAIN FOR A NEW CAR .
Very friendly and helpful. Possibly the best around.
I look forward to walking into a car dealer to negotiate a new car almost as much as I do visiting a dentist. Century made it an easy and painless experience with no nitrous oxide or lidocaine needed. Great job to Catherine and the sales manager.
Great service, didn’t smother us. Did not stall making us stay longer than we needed like other places. Wonderful experience, plan on going back.
Just had a great experience in purchasing a Tucson this week. After being told 2 months ago it couldn't be done, Joe and Jody got it done for me. Thank you once again.
My car had some damage done to it and it was brought in to this Hyundai to be fixed. The parts they needed were going to take 6-8 weeks which is absolutely not acceptable in itself. It had already been with them for 3 weeks at this point so my insurance coverage was up on my rental and neither my insurance or this Hyundai was able to give me a rental or loaner for the remainder of the time. Being a single mother of 2 young children living in the country I was unable to deal without a car for 2 months and could not afford to pay thousands of dollars for a rentals out of pocket so I had no choice but to look into getting a new car. Of course upfront the sales man and sales manager were very friendly however also very misleading. They quoted me 12,600 for my trade in value and stated they would be taking care of the repairs to my old vehicle. I thought that was pretty solid of them to give me that trade in value since they were also paying for the repairs. However I was misled. My insurance claim will still be paying for repairs. The sales managers excuse for the low trade in value was they have to sit on it for 2 months. They continuously stated how good of a deal they were giving me and after learning that they weren’t paying for the repairs I don’t feel that this is in fact true at all. I will never again be getting a Hyundai and I have nothing good to say about the sales team that works at Century Hyundai. Save yourself the trouble and shop elsewhere!
Karen and her Team were very good to deal with. Although they could not get my car in right away, its comforting to know that they understand your duress annd that you're not just another job! Appreciated that very much!
Amazing, positive, knowledgeable people. After some poor experiences in Dartmouth, the drive to Truro quickly put us into the car we wanted at our requested price point. Barry & Jody treated us well and we highly recommend them to anyone looking for a great new vehicle.
Extremely nice and helpful staff.
We have been dealing with Hyundai in Truro for quite a few years . They have always been fair and try to help in any way they can . We often tell friends how great they are to helping when things get tough . Thks so much to the staff and of course John.
Ok service
With 2014 Hyundai Santa Fe XL, we just toured eight states and eight provinces in two months towing a 3000lb RV camper with ease. While passing through Truro, we needed oil change, inspection and repair with wiring RV charger. As new Hyundai owners, this was our first service experience and it was first rate!! In advance, we emailed and promptly received replies. Upon arrival, our family was well-accommodated while they went above and beyond to fit us in, fix the issues we arrived with and another that arose during the repair, communicate throughout and simply do all they could to make it a positive experience. Only once before have I ever posted an online rating but these folks are deserving - thanks to all the staff there!!
Best place to take my car!