Went there with the unhaggle printout, waited 5 minutes and they gave me the price Unhaggle recommended. Definitely a better experience than other Hyundai dealerships.
Just bought a Genesis Coupe from Jamest Keith at Calgary Hyundai. James answered all our questions and got us a great deal, his sales manager Blair found and brought the car in from out of town at no extra charge. I highly recommend this dealership.
W. Johnston
Nice group of people that are there to help you find the car you want with knowing alot about there cars.
Drove a '14 Santa Fe. Salesman said he didn't know the price of the vehicle we wanted but would get it back at the dealer. Got back and waited quite a while in the very cold building and he brought back numbers for a model we didn't want. The MSRP was quite (2000) a bit over the MSRP on the web site but perhaps was for a '15 which they didn't yet have. He told us the particular vehicle did not qualify for $1500 rebate or 0% finance even though another dealer said it was included that month and the website confirmed the vehicle qualified. AFTER the MSRP was a $900 dealer fee PLUS a $2200 'accessory' fee. When asked he said the accessory fee was for things like wheel locks and tire nitrogen, we pointed out wheel locks were 30 bucks on their own website. Then he said the accessory fee included a 5.5% markup to pay for the nice receptionist that didn't acknowledge us at all. I said too bad it didn't go to pay for heat since we were freezing in there. The quote also offered 7.99% financing. We mentioned again that we were in a hurry and had to go. He mentioned his sales manager liked to meet everyone and went to get him. We waited a bit again and decided since this was going no where we would just leave instead of waiting another lengthy period for a salesman that doesn't know MSRPs and thinks we're paying 7.99% financing. I wrote the GM and Hyundai Canada expressing that the sales experienced pushed us off hyundai altogether but never heard back from either. Good luck to those that darken the chilly doors.
I don't recommend this place to buy cars, we came here couple of weeks ago too and we didn't agree on the price. The sale representative Steve Kim called me and he said come back we will negotiate, when I came back they show me the high price and there is no negotiation. They waste time
Bought Hyundai Accent 2009 from Calgary Hyundai and it's an amazing car with zero issues. Customer service was very professional by Jaffer Mohajer. Highly recommendable for everyone.
We purchased a vehicle for my Mom today and I was super impressed. BK and Billy were helpful, knowledgeable and friendly. I would recommend them! Thank you
I set up an appointment via email to view a pre-owned vehicle that was advertised online. After driving 45 minutes to the dealership they informed me the vehicle I was scheduled to look at was not ready to view and needed refurbishing. I asked if I could at least put my car seat in the back seat to see how much space there was. The sales person said they would check with their manager and left me waiting outside in the rain for 25 minutes until I finally left. Complete waste of my time. No respect for potential customers.
We purchased a vehicle from the Calgary Sunridge Hyundai dealership on April 4-2020 and within less than a week on April 11-2020 the front driver side strut broke. I was simply backing out of the driveway when the spring snapped in half completely. The strut was completely rusted out. Why was this not caught on the original inspection at the time of purchase?
The vehicle was transported to Fountain Tire as it was a late Saturday evening and the dealership would not be open until Monday, April 13-2020. I was in need of a quick repair. I have a daughter with many medical ailments and I need to be able to get her care on the drop of a dime. Fountain Tire was able to assess the vehicle, complete the repair and perform another inspection all by the late afternoon of Monday, April 13-2020. When I approached Ken Woo about the issue at Calgary Hyundai dealership on Monday morning he said not to worry and that everything would be covered. When he was presented the bill the next day he said he would work on it and get back to us shortly. Once we received his reply he stated that he would only cover the cost of one strut, no labor. This would only cover $152.00 of the $1651.91 bill.
This man initially said that he would cover everything. He even went as far as trashing his mechanic and said that errors came up from him all the time. Why are you retaining such a poor mechanic if he can’t do his job properly? He stated that he sympathized with us and would take care of us. What an absolute liar….
I cannot describe in words just how unprofessional these people are. You endangered my family by producing a false and unreliable inspection. You cost my family an unnecessary amount of money in repairs when this all should have been caught at the original inspection. How dare you tell me that you will fix your mistake just to tell me after repairs that you won’t. I was sold a faulty vehicle and I’m absolutely repulsed that no one could care less. This problem is on you and your poor excuse of a team. I don’t deserve the repercussions that I have been given from your team and their lack of professionalism and poor ethics.
Calgary Hyundai treated us with great respect and didn't make us feel rushed nor did they push us into purchasing anything that we did not want. They took their time to take us for a test drive and even allowed us to go to our home and make sure that the car would fit in our garage.
The Purchase of our new 2020 Hyundai Santa Fe Luxury - was made a very pleasant experience - one that we have shared with our friends and especially anyone looking at purchasing a new vehicle - now or in the future.
Purchased a 2018 Tucson on Friday, there was little bit scratch on the vehicle, got a phone call from my sales BK on Saturday says the vehicle is ready for delivery. Arranged delivery on Wednesday due to personal reason, wonderful and timely work done (on dealer's cost), very happy with the vehicle. BK and Billy tried their best to fits in my budget as my case was a pretty tough one I think.
Overall, very pleased with this place, big thanks to BK and Billy, also Steve for helping out with the test drive and delivery.
We heard weird sounds in the engine of our Tucson (pistons were scoring the cylinder walls), took it in and learned that we would need a new engine. :-( Joey was very upfront with everything, went above and beyond for us, and got Hyundai to replace the engine! :-D All the work was done in a very timely fashion and we can now drive confidently to the grocery store once a week... :P The staff at Calgary Hyundai are very polite and respectful and the service is top notch. We have always had the Tucson serviced here and will definitely not take it anywhere else!
The staff made me feel comfortable and appreciated.
I had BK as my salesman. He's very knowledgeable and personable. BK was attentive to my needs; listened to my questions and answered with honesty and respect. He provided tremendous support. Ken, sales manager was full of energy and made me feel like family.
Billy 'Superman' Mansour went above and beyond to ensure that I was able to not only get the car that I wanted, but fell within my budget.
Thank you! Thank you! Thank you!
Had my vehicle taken in today for an oil change, thought it was great that you were having a Free valet service for this month especially with this virus going on, was told in the email that you guys would wipe down and sterilize the hard surfaces on my vehicle which was definitely not done and on top of that your driver ate in my vehicle! eating in someones personal vehicle is a big no no in my books when it comes to good customer service, when i confronted the driver about it he said "the windows were down so it wont stink" which i don't know if he actually was lying or it didn't matter but my car stunk of banana when i got into it later on today. very disgusted and disappointed in the service received today
My 2016 Elantra GT was shuddering when the engine was started, so I called CH Service and arranged to drop off the vehicle that afternoon. Was contacted by 10:30 the next morning to say that the vehicle was ready to be picked up (washed and dried) and that there would be no charge for the service as it was deemed to be covered by warranty. Very pleased with the fast and professional service provided by Devin and the CH service team!
First of all, these guys knows what there are talking about. Newly arrived in Calgary + first car I’ve had the best experience with the best staff. I didn’t felt pressured to buy or felt like I should of buy or rushed at all. They took the time to understand my needs and they are full of solutions! I absolutely recommend Hyundai Calgary! A big thank you to mister Sid and Billy!
I bought Santa FE in MAY 2019. Unfortunately last month i did hit the curb, i went to Calgary Hyundai the same day to get an estimate. As i was paying for that and the issue doesn't fall under warranty they charged me $150 which i agreed to pay.
After two days i got a call from Service Adviser(Assistant Manager) stating that the total i need to pay is around $1500 and it will take 2-6 weeks to fix the vehicle.
Then i got a call from same guy after 2 weeks and he said my vehicle is ready for Pickup.
I went there and did the test drive. To my surprise the Steering was not positioned in the middle and the wheels wasn't aligned. He took the test drive and by driving he said this is factory grade alignment and position of the steering is fine.
I rejected the delivery and asked them to fix it. Next day i got my car but when i was driving and taking right turns it was making grinding noise and there was a vibration on steering.
I called them and made an appointment for same. When i reached there they said we will be charging you $150 for diagnostics which i rejected to pay because the repair was not done properly.
And again to my surprise they said there is no issue with the car after diagnostics. I wonder how incompetent their mechanics are, They just don't do the quality check. First they didn't do the alignment and steering was not fixed. Then they couldn't find any noise. And to hide the incompetence of mechanics, Service adviser first said the alignment is Hyundai grade and if there is noise it may be because of Lane keep assist which was a total lie.
They charged me $1500 and didn't fixed the problem and ruined my driving experience. I am afraid of driving my car when it grinds and vibrates, i doubt it will break down on my way some day.
I am sorry to say but they don't know how to fix the cars.
If you don't care about your customers then you are not caring about your business.
I am taking this issue to Hyundai Canada as well.
Bought a 2015 Subaru Forester here 11 months ago now. Customer service was very professional. I am beyond happy with how the vehicle has preformed, and the comfort inside. Its been to some sweet places!
Just bought a 2020 Tucson thanks to Sid. He is very knowledgeable and amiable. He went out of his way to make sure we were totally happy and well informed. What sealed the deal was the fact that Sid did not use high pressure or hard sell tactics. Thanks also to Billy for making the deal possible.
I was in recently with a complicated situation, particular needs, and a limited budget. Moe was very attentive in listening to understand me and ensuring I was happy with my decision as well as my experience. Ken was also very understanding and helpful at the final step. And even though we hit a few hurdles along the way I genuinely appreciate receiving such good customer service from these two and would definitely recommend them.
I recently bought a Santa Fe from a young fellow named Sid. He was amazing! He was new but you would never know by speaking with him. His knowledge, attention to detail and honesty were all very comforting. Thank you Calgary Hyundai and Sid. We love our Santa Fe and we love you ♥️👍
This dealership was very courteous and respectful. They made us feel like we are apart of the family and always looked out for our best interests. Sid was awesome and knowledgable and answered all of my questions. Billy walked me through the financing process and helped me get into the perfect Santa Fe for the right price. Thank you to Calgary Hyundai!
I came in and met Sid and Omar, I told them exactly what I was looking for and appreciated their professionalism, knowledge, quick research and expertise. Not only did they deliver on what they said, it was so easy to deal with them. Gregory put the finishing touches on it all, and explained exactly the different type of packages, and warranties that exist. The owner also introduced himself, and was great. Their Life Time Premium Maintenance Plan is also an amazing feature. What I appreciated most was that there was no pressure by anyone there; which made me feel more at ease. I can honestly say, they are all amazing and I am so grateful to have dealt with them. Even after my purchase, Sid told me if there are any questions don't hesitate to contact him. Omar the manager, said next time I am in to stop by and say hello. I love these guys as they care about providing you not only the product but they care about you as a person. If you need a vehicle, this is the place to go. There customer service is fabulous. They make you feel special. It's not just going in and buying a vehicle, and never seeing them again. It's the customer service they provide after, which makes you want to keep coming back. :) They are the best, I could not be happier! :)
I just recently came to this dealership looking for a newer and more reliable car. I was working with Sid, he was absolutely phenomenal, honest, friendly, and highly knowledgeable about the vehicles they had in. Gregory, as my finances guy, he sorted me out with a fantastic rate, he was quick to get it and even sorted out my registration for me. I met the manager Omar, he brought me into his office, went over all details about my purchase and helped ease my mind. If you need a new car, dont bother going anywhere else, come here and ask for these 3. You'll be on the road fast and with no worries at all. 5 stars, highly recommend.
I am fairly particular in my taste, and have worked many years in customer service in my lifetime, so I certainly appreciate great service when I get it, and that is exactly what I received here. BK was courteous and patient, even though it was nearing the end of the day. The purchasing process was smooth and easy and no pressure. I drove away happy. The next day I noticed something curious and when I spoke to BK about it he promised to make it right, and I am pleased to say he followed through. Wouldn't hesitate to send anyone here to purchase a vehicle.
Sid and Billy had been amazing to deal with, they worked hard together to make things happen for me. Sid has checked up on me a few times to make sure I was satisfied with everything and if he could do anything more to make the experience greater. Much appreciated to the 3 gentlemen who worked hard. Highly recommend!
Sid - $5,000 ;)
We have purchased 4 vehicles from this location and they always have gone above and beyond with the best deal even in comparison with other Hyundais in Calgary.
I have been very impressed with the Service Department. They go above and beyond to make sure we get great service and we feel very confident in the knowledge and competence of the team. We have been treated very well and want to thank Jared in the service department for going above and beyond. This is the reason we keep coming back even after we moved further away!
The whole sales team was awesome from start to finish it’s under new management and boy are they new. The service and management work together as a team and literally bend over backwards to the best ability to service the needs of the buyer this is the third vehicle I bought from this company.
This is the best service out of all the three that I bought my comment here is keep up the good work guys and you’re gonna do great.
Thanks to Sid, Omar, Billy and the rest of the team for an awesome experience.
Omar, Tim and Billy took really good care of us! My friend really needed a reliable car that fits her budget and we could not be happier from the costumer service they provided. They helped us from choosing the vehicle she likes up to the the payment that's shes comfortable with. Excellent job from Calgary Hyundai team!
Joey Campbell has consistently made the service process at Calgary Hyundai seamless. Having been a customer of Calgary Hyundai for nearly 5 years I knew the level of customer service and I could expect. I have always found that the service personal are personable and go the extra mile in ensuring you understand the service intervals. At the same time they don’t pressure you into purchasing packages or service options if you are not prepared on that date. I will definitely be back to Calgary Hyundai again in the future and will certainly be recommending this location and Joey Campbell in the future.
Have to give the service department 5 stars! They just reprogrammed my remote starter....for free! I first went to the dealer that I bought the car from, it was used, and they said that it could not be reprogrammed. I knew it was possible to be done, so I contacted Calgary Hyundai and they did not disappoint! Thanks guys! Oh, and they washed my car!
I had a fantastic experience at Calgary Hyundai - from the moment I walked in until the moment I picked up my car! Everyone I dealt with was friendly, knowledgeable, and fun! Mo El-Ali was excellent and got me a great price on the exact car I wanted (and had pretty good taste in music), Gregory Cyr was very friendly, efficient, and patient with me, and Tim Burk (and Steve) made my new car pick-up easy and fun! Thank you all so much for outstanding service, I will definitely recommend you to anyone that is interested!
My husband and I had a wonderful buying experience at Calgary Hyundai. The staff members we met were friendly and courteous. Mr. BK made our test drive and final decision easy. He knew the cars from trunk to hood, answered our questions and went the extra mile to get us the best possible price..we give BK 100%!! Our financial advisor was Gregory..he made our journey through financing easy and took extra time to make sure we were informed and comfortable with our purchase. Our car was ready as promised with the added hitch installed..with a full tank of gas! Would recommend Calgary Hyundai to others.
We bought a 2019 Tucson and every step of the process was smooth. BK answered all our questions, went on 3 test drives with us and gave us a fair price. We were there on the last day of a big promotion and he never pressured us to "get in on the deal" that day.
In fact, when we were ready to purchase 2 days later, he honored his quote! Gregory and Billy in the Finance department were pleasant to deal with, treated us with respect and put our interests first. This dealership is not your normal dealership, they are outstanding.
Things have changed since my first car buying experience at Calgary Hyundai, which was very good. In the past couple years, their sales team isn't the same people, and the service department seems to be more expensive than other Hyundai dealers. It's unfortunate too because this location was far more convenient for me, but price matters.
5-Year Complete Multi-Point (Safety) Inspection - Warranty In-Service About to Expire. I’d like to express that I was ultimately impressed with the efficient care and attention to detail provided by Kristen Hunt, my service advisor, on the latest visit. Her recommendations and insights proved essential towards arriving at the optimal solution for the vehicle and the purpose of my visit. She was courteous and pleasant, professional and right on point. Her perspectives were also quite aligned to my own, which is appreciated. In turn I feel confident that what was accomplished was a perfect match to where our vehicle is right now. Thank you Kris!
Drove in from south of Calgary for an oil change special, without realizing my Hyundai Elantra GT was due for a major service.
Joe worked to accommodate me. treated me very well, and got the car in immediately. There's a reason he has been at the dealership for 20 years!
Well worth the drive!
Joey and Jared at Calgary Hyundai always ensure I have excellent service when I’m there. From getting me in for an oil change to ensure my winter tires are ready for our Alberta winters! They have taken care of all my vehicle needs since I drove off the lot. Definitely recommend to anyone who wants a reliable vehicle with great service to match.
Thank You to Chris and the service team for getting me back up and going in a very timely manner. My experience has been top notch and simply outstanding. Thank You again Chris for your professionalism and dedication to doing a job well done.
I dealt with Ken when I purchased my vehicle. He was great....the service dept- not so much. Brought my car in a week after purchase for engine noise and recall (I bought a gently used 2017 Tucson). Jenae neglected to put me on the shuttle list so I sat there for 2.5 hrs waiting for my ride to work and ended up 3 hrs late for work and had to use my vacation time to make up for it. The apology I received (after she sidestepped blame) was empty, generic and useless.
The only thing that stopped me losing my mind on someone was their delightful shuttle driver Ron.
I had read bad reviews regarding their service department prior to purchasing.
I gave them a try as they did come under new ownership in July ..... I will be going to Crowfoot for servicing from now on.
So...sales- good. Shuttle driver- great. Service advisor- 😡😡😡.
I feel pretty taken advantage of to be honest. The sale was rushed, I was made to feel like an inconvenience because I didn't have a vehicle and they offered to pick me up and reimburse my uber. (Never did get reimbursed) Upon picking up the vehicle I had a temp plate on it, I was told the car hadn't been cleaned, would take about 2 hrs and I needed to bring it back. I asked why it wasn't cleaned before I picked it up. "There had been a changeover in staff and it wasn't communicated." As I was going out of town that weekend and couldn't commit to coming I was then threatened with a penalty for not bringing the temporary plates back. That issue eventually was resolved however now the car is less than 3 months old and the brakes are hissing. Can't get anyone to call me back. It's been constant phone tag. Being told they can't find me in the system and when I ask questions about if it's covered under warranty no one will give me a direct answer. Confirming my fears if buying a used car.
I had a wonderful experience purchasing my Kona at Calgary Hyundai! It has recently come under new ownership and I was impressed by all the people I dealt with. I was personally greeted upon entering the showroom by the new owner, Lief, and sales manager, Matt. They listened to me and helped me to choose the right car for me. I did not feel any pressure to purchase, as I had at other dealerships. Gregory, in the finance department was also very helpful. I would recommend this dealership because Hyundai makes a great car with a great warranty, but also because the people at Calgary Hyundai made this a great experience for me!
This is my first time buying from a dealership and in general the experience was very good. Doug and BK were of great help. I found out after driving a 100km that the front rotors need replacment and they replaced them for free.
I would really appreciate if the kilometers on the ad match that of the car as there was a difference of 1800km because they didn't update it regularly. Other than that, the car drives great and the while experience is very good.
I have bought my last two new vehicles from Calgary Hyundai.
My 2001 Sonata Limited was a beautiful car, and I have fond memories of taking my daughter on a 31 day road trip from Calgary to Key West Florida and back.
My 2015 Santa Fe is another great vehicle. I have driven this vehicle to Palm Springs and back, also with my daughter. Good times. 🤗
Both my Sonata and Santa Fe get serviced at Calgary Hyundai. They treat me and my vehicles great. I like them so much that I have recommended them to a friend. He now gets his Santa Fe serviced at Calgary Hyundai even though he bought it at another dealership.
I bought my first car from Calgary Hyundai this week. The staff there are very friendly and welcoming and work with you to find what suits you and fits your needs. The sales representative I had was wonderful, Justin was friendly and knowledgeable and made sure that the vehicle is what you wanted and up to your standards. If you are considering a Hyundai vehicle I would highly suggest going to this location.
Thanks to Darren Simpson in the Sales Dept for helping out in the purchase of our Hyundai Tucson! Darren was very knowledgeable about the vehicle and efficiently took care of all the details for the sale. We had to bring the Tucson in for a minor issue and thanks to our Service Advisor, Joey Campbell, everything was taken care of quickly. Joey explained what the issue was about, had it fixed and we were back on the road in no time. Great service at Calgary Hyundai!
It was a delightful experience working with Justin and the 2 managers (sorry, can't remember their names).
Being a first time buyer and comparing our experience with another Hyundai dealership, Justin have been honest with us about costing..what items will be coming with price or not. This helped us in weighing our options and making a wise decision.
The price and deals they have given us were amazing. And he even comes outside his working hours just to meet with us.
Thank you for the good service and we really love our new 2019 Santa Fe Preferred.
Justin Pacione was a excellent salesman, very thorough and detailed work. Lays everything out, no scamming or dodgy feelings. I always have my car serviced here and the people are efficient and helpful! Definitely a great place to consider buying a vehicle! New or used they go it all :)
Devin, the service advisor was just fantastic. He explained why each service item was required for vehicle and made me fully understand with the service package recommended by Calgary Hyundai. Devin kept my husband and me informed of the status of our vehicle a few times while we were waiting in the dealership. Before the vehicle's key was returned, once again he explained us each single item on the vehicle inspection report thoroughly and we no needed to ask him any questions. It is such a great feeling to know there is someone who will listen to you patiently and care and try to find a solution for your concerns and problems.
We dealt with Fuji at the Hyundai dealership, and he was so friendly and helpful. He took the time to hear what we were looking for and did not push us into making any decisions, I felt as though he actually listened to us rather than just being concerned with making commission like other salesmen. He seemed to genuinely care about us finding a vehicle to suite our needs whether it be with bought through him or not. I guarantee that you will love dealing with this guy, I recommend getting in touch with him if you are wanting to buy a new vehicle.
I was met at Calgary Hyundai's used car division by Jozef Markovic and I didn't present him with an easy task as I was interested in reviewing a range of Hyundai vehicles that included the Sonata, Elantra Hatchback, Accent Hatchback and Veloster. These vehicles I knew didn't allow him to pinpoint exactly what I was looking for, however Jozef handled the task with grace outlining the features of each model.
I do have a good knowledge of vehicle mechanics and was interested in the Hyundai lineup for 'value for money' and had studied their specifications. I was very happy that Jozef had good mechanical knowledge too.
I did not make Jozef's life any easier when even though I was targeting the Veloster, I refused to test drive it at this stage and said I would return next day with my wife to get her opinion. Jozef did not try any high pressure sales at this point at the risk I would not return.
On our return we did test drive the Veloster and proceeded with the purchase. Jozef gave us his total attention through to the final pick-up. The experience with him and all the support staff was as good as it could possible be. I would definitely recommend Jozef and Calgary Hyundai.
Friendly, helpful, made my car buying experience a fantastic one, very pleased with the Santa Fe I purchased, Lonnie was always knowledgeable and there to help with anything needed. Definitely recommended both Lonnie and Calgary Hyundai.
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This place is amazing. Best customer service ever. I was treated like a normal person by normal people, no high-pressure sales games. I had been to over a dozen dealerships and was so frustrated that many kept me there for hours leading me on, only to tell me they didn't have the make I wanted or mislead me with cost. A friend recommend this one and it paid off. My sales rep BK and the manager Don were professional, efficient with my time and went above and beyond getting me into an affordable new vehicle. Plus they gave me a decent trade-in value for my old one. The difference between here and another certain Hyundai dealer in the north (*cough*near deerfoot) was like night and day. I highly recommend the Calgary Hyundai crew who are doing something right and respecting customers like... customers.