Can not say anything bad about Georgetown Honda. The sales experience was fantastic. I had to get an alignment done on my Pilot and I was in and out of the dealership very quick. Fast and friendly service.. highly recommend this place.
The service at Georgetown Honda is always a delight! Super efficient, timely and they are always honest and customer service is top notch. Super friendly staff and a fabulous experience no matter how small or big a service ☺️
I have gone to Georgetown Honda for every service for many years. I don't want just anybody working on what is now a very expensive and complicated piece of machinery. I consider myself a high mileage driver and follow Honda Canada's service recommendations to avoid any breakdowns. My maintenance minder indicated an oil change, however the service adviser Richard, looked up the history and found it was also due for the CVT fluid to be changed again. This is what I call excellent customer service, going the extra distance to ensure my car will stand up. The work was done when expected and I was on my way. I will definitely be back.
Made doing a oil change easy. They were able to offer a few different times available in my time frame then were quick and thorough couldn't really be easier!
Excellent customer service! Work was done within a day and shuttle service offered. Would recommend and will be servicing my car there always.
Richard is always very helpful and personable. The shuttle was ready to drive me to work, the shuttle driver is a great guy. There were no bad surprises, we are always very happy to get our Civic served here.
Richard is always very helpful and personable. The shuttle was ready to drive me to work, the shuttle driver is a great guy. There were no bad surprises, we are always very happy to get our Civic served here.
Great sales and service team! They make the customer experience very enjoyable.
I took my Accord in for an oil change and that's exactly what I got. No add-on sales pressure; just timely and efficient service. Richard was very friendly and accommodating, as was the rest of the service desk staff.
Always quick to get an appointment. Richard and Lisa provide exceptional customer service. They are very professional and make sure everything is done and explained throughly.
People were very friend, helpful. Did not have to wait very long, waiting amenities were great. Thanks
Friendly staff, hometown feel. Can't go wrong at Georgetown Honda! Ask for Mary Jane, she will make sure you get the red carpet treatment. Service department is great too!
Service at the Georgetown HONDA is always good. The staff at the front desk - Richard, Lisa & Christine are always friendly and very efficient.
The service at Georgetown Honda is excellent. The team are warm and welcoming. They have never recommended unnecessary add ons or needless repairs. They seem to work with the focus on customer satisfaction and building lasting relationships.
My family has bought numerous vehicles from here. Russ is by far one of the best salesmen to deal with.
Service department people are great too.
Unfortunately, the new vehicle delivery leaves something to be desired. When I picked up our new vehicle, the lady (sales manager?) refused to give me the second key until I came back so she could "explain all of the features to me" and the delivery wouldn't be complete until I did so.
This really irritated me, becaise I have worked in the automotive industry for years, and already know how all of the stuff works. But, I was in a rush to get the vehicle dropped off to get some modifications done. Then, when we returned, she couldn't find the second key, and tried to pin the blame on ME for losing it. This is the SECOND TIME they have lost my key on a new vehicle. I get that it can happen, but twice? Come on.
Friendly, knowledgeable staff here. Have been driving Honda for 15 years & appreciate the low maintenance. Quality work done by the mechanics.
Went to Georgetown Honda for a oil change excellent service/advisors will definitely be returning. Manager was a bit rude but not everyone we meet will be polite and consider what your going through! Other wise great people and quick service!
Great service and very helpful associates. They are fast, and suggest you the right services required. I would suggest everyone to drop by once and you would be happy!!
Amazing sale prices and service department. Service department is nice and friendly. They have a tv, lounge and coffee machine. Would definitely recommend dealership for your next purchase.
Just purchased a Honda Civic from Georgetown Honda. Mary Jane was amazing to deal with... she made my experience stress free. Extremely happy with my new to me car!
I will never step foot in this place again. I was low balled so bad for my vehicle it was insulting. I ended up in a brand new Toyota best dealer in g town hands down!. They gave me a night and day difference value on my vehicle. I would not recommend dealing with Tasha or Jaime they made for a great team on not selling me a vehicle!
Richard, Lisa and the team in service always make dropping off either of our 2 Honda’s a pleasant experience. They are professional, keep us updated throughout the service appointment and are fun to work with also.
See you all soon!
Mike and Kerry McDonald
I had a great new car buying experience with Georgetown Honda. Friendly staff, no pressure sales, fair prices and overall smooth delivery. Tasha was very professional and courteous in her service. I recommend Georgetown Honda and will definitely come back in future.
I do love the people at my dealership in Georgetown - they always listen well and do the best they can to help and fix the problem, or find a solution. Thank you to the eintire crew for keeping my car in mint condition.
All of the people at Honda Georgetown at Service and Parts feel like family, and I know they go above and beyond to deliver great service at all times. Love you guys.
My experience with Georgetown Honda was extremely positive.
I had my oil changed and the attendants were polite, courteous and friendly.
They explained what they would be doing and how long the wait would be and, the car was ready slightly earlier. I also received a beautiful, free car wash. I highly recommend them. Keep up the great work!
My Service Advisor - Richard was extremely helpful when I needed to bring my civic in for service . He dedicated the time to explain what will be done and had my car available to me within just a few hours. Richard assisted me with all my questions and concerns about the car. Overall, highly recommend Georgetown Honda!
At Georgetown Honda, Richard and the service team never fail to please. Always polite and professional and they take the time to make sure things are in proper order. They make the appropriate suggestions, educate you on the service needs and allow you to make an informed decision without any arm twisting. Have had my CRV serviced there many times and will continue to do so.
Keep up the great work. Thanks as always
I use to get my car serviced in Brampton and found I was being pressured for services I didn’t need or felt the wait times were just ridiculous. I love the fact when I come to the Georgetown location they try very hard to personalize your experience. The wait times are reasonable, the atmosphere is calm and relaxing, the wifi actually works, and the front desk staff are understanding, kind, helpful and very accommodating. Thank you Georgetown Honda I am very happy with your service!!
Today I took my Honda in for service because of a much appreciated reminder to do so from my dashboard. I was able to get to work on time after dropping off my car for service from the friendly shuttle guy, I should have got his name, he was very nice. Went back to pick up my car and forgot that I needed to change the blades on my wipers, Richard changed them for me after I paid for the bill on his own time.
Impeccable service! Thank you Honda in Georgetown, ON!
We've been dealing with Honda since moving to Georgetown several years ago. We do all the services at Honda on our vehicle that we purchased new 10 years ago. Honda keeps a record of all the service work done and this is a benefit for both us and Any future buyer. We had a long vacation scheduled recently and they were able to get us in on short notice. Very Happy with their service work.
Took my 11 Civic in for B service, first time at this dealer. Quick service, flexible scheduling. After I left, they forgot to put my wheel lock back in the car, not only did they notify me right away, instead of coming back they dropped it off at my house.
Great place for all your Honda needs
When we bought our first new Honda, I was skeptical of using the dealer for our service. However our experience has been great. Our Honda is well repaired within the time frame given, and the staff are super friendly. As a result we now have two Honda’s! Recommended to all.
Great service dept leadership! Knowledgeable and friendly too. I’d bring my vehicle back here, and recommend it to friends & family! Overall, a cordial group of people working sales & service.
Always a painless experience! Service staff always accommodate around my work schedule, and I’m in and out for my oil changes in under an hour. I love how they come out and give you the option to replace filters etc, yet you never feel pressured. Little things like the waiting area with the TV and coffee machine are certainly appreciated. Well done, as usual!
Best Honda dealership I have been too!
The service was quick and staff were all pleasant.
Highly recommend
Georgetown Honda is in a class of its own!
The professional customer service is just the beginning ! Both the CS and technicians talk to you with great respect, and truly care about your car! I will NEVER go anywhere else for servicing!! It is Worth the drive to Georgetown!
Repeat customer at this Honda dealership for over 10 years. Nothing but great professional and courteous service at every visit. Both the techs and the service manager are very knowledgeable and professional.
I would recommend this dealership to all that are looking for an honest dealership to deal with that would provide you with premium service.
Thanks again for all the great years and the many more to come.
Service staff is amazing! Very friendly and good at what they do. I dealt with Richard and he was super helpful, knew a lot about the cars and was super friendly. I would recommend going to this Honda and speaking with Richard directly as he was an amazing help to me.
I had been helping my Niece with buying her first car. I had been to many dealers and contacted quite a few private sellers. We finally found the right car, at the right price at Georgetown Honda.
Our salesman Joe Pinto, had a pressure free sales approach. He answered all her questions, with respect and patience. He made the whole process easier for her, and was great to deal with. When I need my next car, I will be going to see Joe about it.
I had been helping my Niece with buying her first car. I had been to many dealers and contacted quite a few private sellers. We finally found the right car, at the right price at Georgetown Honda.
Our salesman Joe Pinto, had a pressure free sales approach. He answered all her questions, with respect and patience. He made the whole process easier for her, and was great to deal with. When I need my next car, I will be going to see Joe about it.
Hands down best experience at a dealership ever! From the help full salesmen Joe to the wonderful finance department, everyone was there to help and that they did as I left with the car of my dreams for an amazing deal! Absolutely in love with my car! I made the right choice buying local at Georgetown Honda
Thank you Georgetown Honda
Visited for the 2nd time, had a great experience with Richard in service both times. The rest of the staff, no so much. Richard showed great customer service and was professional, whilst the other staff in service (front desk) has ways to go.
I purchased a used vehicle from Georgetown Honda and was very happy with the experience. Joe Pinto assisted me and was extremely accommodating at every moment of the process. He was helpful (and always took the time to respond to me promptly), patient, honest, and never put any pressure on me to make a decision. Joe ensured he did whatever he could to make my experience smooth!
My daughter purchased a used car from Joe Pinto
at Georgetown Honda and I just want to say
that I was with her and I was very impressed
with the way he took care of the whole thing.
Mr. Pinto is a very caring person and he took
care of every detail that was promised.
Having had several negative purchases
through my life it is very reassuring to know
that there are still people who care about
others beyond just making a buck.
I will recommend Georgetown Honda and especially
the services of salesman Joe to all my
family and friends. It was worth the long drive
to get there to find a very nice vehicle for her at an
honest price
I had a great experience with Georgetown Honda. Friendly staff and also very honest which I appreciate.
In addition our salesperson , Joe, was helpful and understanding. If you’re interested in a Honda vehicle he’ll be sure to go over every necessary piece of information. Very detailed.
Thanks Joe and the rest of the Honda team in Georgetown.
I will never be a Georgetown Honda costumer again.....
I currently Lease a Honda Fit 2014.
On Aug.2nd on my way home I got a flat tire, at least that’s how they call it...
I’m not sure because for a flat you should have a tire and mine was a blow-out and not a flat. I called Honda road assistant and they sent a tow as quickly as they could but to my surprise.... the vehicle did not have a spare tire as every vehicle should come with one. When I called Georgetown Honda the manager say yes some models come without spares.... I asked why I wasn’t given that option on signing the lease as frankly I understand that should be mandatory. It is a safety concern and as such the sales person should advise clients about vehicles not having a spare tire and could have suggested if I was interested in purchasing one like they normally try to up sell other options.
The managers response was ,,,I was yelling at her and that she was not responsible as she was not there at that dealership at the time of the lease . She asked for my contact number and told me that she would get back to me. It has now been a week and she hasn’t called me back as yet. The entire conversation took place on Aug.03/2017 and today is Aug.09/2017. I’m still waiting for a call back......
This is not the type of customer service expected of a so called reputed Honda dealership.
I have been servicing with Georgetown Honda for a few years now. The staff is always friendly and helpful. The staff change in the service department over the last year has made the experience even better. Sales team is friendly as well. They are always honest when it comes to working on my car and make recommendations based on what I need to keep my car in tip-top shape. I trust their workmanship, it has always been great. Great dealership! Highly recommend it!!!
I bought my first brand new car from Russ at Georgetown Honda. I bought a manual transmission civic and had never owned a manual vehicle before. Russ took me around the parking lot and gave me a lesson so I felt confident to drive home. Buying the car was a big step for me. And buying a car I wasn't sure how to drive was also a big step. The staff was excellent and helpful and I have already told my friends and family how great they were! I love my civic AND the staff!
These are the nicest people I have ever brought my car to. It is good to find a company who cares about their work, and their reputation.
I do not drive a Honda, but the service department at Georgetown Honda is so excellent that I do not take my car to anyone else. They are always friendly and fix my off-brand car with no problem. I know that I can trust their work, and that is very important to me.
I have purchased and serviced my vehicles at Georgetown Honda for over 10 years and have always been given topnotch service. I, as most of us have a hectic schedule and don't remember to book my routine services on time, however Jay and Joanne are incredible at sending me a reminder and accommodating my crazy schedule. As for Russ my sale rep, he is always so pleasant and helpful, even after my purchase is complete. My calls are answered in a timely manner and I am treated with respect at all time. I really can't say anything more than, I am a Honda lover because of the care and service I receive at Georgetown Honda.